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Shangri-La Hotel, Singapore

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$393*
US$311*
Great Deal
US$328*
US$324*
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Shangri-La Hotel, Singapore
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4,526 Reviews from our TripAdvisor Community

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Showing 3,850: English reviews
buenos aires
Reviewed 24 May 2015

I stayed at the Shangri-La for work, so didn't get to enjoy pool and leisure areas which looked nice. I did manage to go to the gym several times (great that it's open 24hs - they really know their crowd!) and sauna, but wish I could have made it to the spa which seemed great from the outside. The entrance...

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Helpful?
Thank birdyba
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear birdyba Thank you for your wonderful recommendation via TripAdvisor. It delights me to read that you have enjoyed your stay at the Garden Wing - our Urban Resort. Please know that your compliments are much appreciated and will be shared with my colleagues, especially those from Events, Banquet and Housekeeping. I look forward to welcoming you back soon. With...

Dublin, Ireland
Reviewed 23 May 2015

This hotel is by far the best I have ever stayed in. There on a Business trip, I stayed in the garden wing. A Beautiful quiet location where you feel in the middle of nowhere but with the benefit of being really close to Orchard Road. The food in this hotel was lovely although the restaurant where breakfast was felt...

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Helpful?
Thank Chelesy
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Chelesy Thank you for your positive feedback via Tripadvisor. While I am happy to hear that you have enjoyed your stay at the Garden Wing, I am concerned to read that your breakfast experience fell short of expectations. May I please request that you contact me directly so that I can find out more details for service improvements? My...

Reviewed 22 May 2015 via mobile

It's actually only 10mins walk to orchard road but you will never know it. The environment and ambience is like an oasis away from the buzz and busy of orchard road. The lobby is beautiful and depicts that it's a Shangri-la. It's 5 star through and through and you pay for it..

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Helpful?
2Thank Julian F
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Julian F Many thanks for your sharing your positive review via TripAdvisor! I am truly happy to know that your friends and you have enjoyed your Shangri-La experience. I look forward to welcoming all of you back soon! With best regards Reto Klauser Vice President and General Manager

Sydney, Australia
Reviewed 22 May 2015

Stayed for our 30th anniversary in the garden wing and couldnt fault nothing about this hotel,we made the mistake of checking into singapores most WOW Marina Bay Sands,boy where we dissapointed with their construction work being carried out beside the ifinity pool.shangri la service amenites decor,gardens,pool,food everything is spectacular and we will be back again,thankyou shangi for the great time...

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Thank mgthomlinson
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear mgthomlinson Congratulations and thank you for choosing to celebrate this milestone with us. I am delighted to know that you have enjoyed your Garden Wing experience. I look forward to welcoming the both of you back soon. With best regards Reto Klauser Vice President and General Manager

Vancouver, Canada
Reviewed 21 May 2015

I must say what a truly beautiful hotel this was. The service was great as per usual Shangri La stay. I have been to the Toronto, Vancouver, Waikiki as well. I was only here for a view nights, but definitely consistent with the name. Seems to be a who's who of Singapore stay here Government officials etc. If you get...

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Helpful?
Thank Brian G
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear BrianG Thank you for your kind recommendation via Tripadvisor. I am glad to know that you have enjoyed your Shangri-La experience. I look forward to welcoming you back soon. With best regards Reto Klauser Vice President and General Manager

Singapore, Singapore
Reviewed 20 May 2015

It was a long Labour Day weekend and decided to do a 'staycation' with Shangri-La. One of our best decision as my 6 month old daughter enjoys the room that is attached to the garden. She loves the swimming pool and the staff are very friendly and helpful with our requests. The buffet breakfast at the Line is fantastic -...

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2Thank NWong86
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear NWong86 Many thanks for your kind recommendation via Tripadvisor! It delights me to know that your family and you have enjoyed your stay at the Garden Wing - our Urban Resort. I look forward to welcoming your family and you back soon! With best regards Reto Klauser Vice President and General Manager

New Delhi, India
Reviewed 20 May 2015

Hi, We went to this hotel in May 2015 and had a very comfortable stay. I really Want to thank Ms Vivien Soh and the team of the hotel for making us very comfortable and taking care of us like their own family members. The Hotel experience is soo good and the garden wing was very nice. The waterfalls, fishs,...

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Helpful?
Thank Karanjoura
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Karanjoura Thank you for sharing your kind feedback via Tripadvisor. I am glad to know that your family and you have enjoyed your stay at the Garden Wing - our Urban Resort. Please be assured that your encouraging feedback will be shared with my colleagues especially Vivien. I look forward to welcoming your family and you back soon. With...

North Wales, United Kingdom
Reviewed 19 May 2015

We arrived at the hotel for a four night stay and were able to request an upgrade to the Valley Wing for a minimal cost - just short of 50.00 pds a night. This gave us a room upgrade and use of the summit breakfast room each day, together with champagne and canapes every day. The room was lovely and...

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Helpful?
1Thank Joanna H
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Joanna H Thank you for sharing your pleasant experience via Tripadvisor. I truly delighted to read that your partner and you have enjoyed your stay at the Valley Wing - our Ultimate Sanctuary. Your compliment for Raja and Carol is very encouraging and will be shared with the both of them. I look forward to welcoming the both of...

Singapore
Reviewed 19 May 2015

I booked the hotel because I wanted to celebrate my husband's birthday which happens to fall on Good Friday. I took up the promotional offer by my organisation and book a 2 days 1 night stay. Usually, when I do this with other hotels we are treated like 2nd-class guests because our room was on offer. But Shangri-La treated us...

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1Thank morningloryee
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear morningloryee Thank you for choosing to celebrate your husband's birthday with us and sharing your kind recommendation via Tripadvisor! I am glad to know that your family and you have enjoyed your Shangri-La experience. Please be assured that your compliment will be shared with and encourage my colleagues especially those at the Reception, Room Service, The Line and The...

Wellesley, Massachusetts
Reviewed 19 May 2015

I was very pleased with the Shangri-La during a recent visit to Singapore. The room was clean and spacious. Apart from two broken fixtures (which were promptly replaced) I appreciated the functionality and comfort of lighting, electronics, bedding/mattress and bathroom amenities. Above all, service was consistently outstanding and gracious.

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Helpful?
Thank ARF-GF
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear ARF-GF I hope you had a fruitful business trip to Singapore and thank you for your positive feedback via Tripadvisor. I am glad to know that you have enjoyed your Shangri-La experience. I look forward to welcoming you back soon. With best regards Reto Klauser Vice President and General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore
Price Range: €256 - €424 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Agoda, Orbitz, Ctrip TA, Travelocity, Booking.com, Priceline, Shangri-La Hotels and Resorts, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Shangri-La Hotel, Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Singapore staff and other travellers.
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Questions? Get answers from Shangri-La Hotel, Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have stayed in the Garden Wing twice and have been very happy with the rooms on both occasions.”
Shazza_030711, 21 Apr 2017 | Read review
“Garden wing with pool view”
Wombat777, 20 Apr 2017 | Read review
“The Waterfall rooms are lovely and big.”
craig457, 18 Apr 2017 | Read review
“Pool facing rooms with balconies are just perfect”
snerd45, 17 Apr 2017 | Read review
“Depending on Budget, the deluxe rooms are best value”
DevrajD, 15 Apr 2017 | Read review
5 of 5
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US$311* /night
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Prices are for 1 room, 2 adults
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