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22 Orange Grove Rd Orchard Road, Singapore 258350 Singapore
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Fun Family Playcation
US$280
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Expedia.com
US$280
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Priceline
Booking.comUS$280
Shangri-La.comUS$315
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (2235)
Room & Suite (645)
Videos (15)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 01/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Singapore
Updated 01/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 364 hotels in Singapore
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Be welcomed by Shangri-La Singapore's Asian service from the heart, step into its striking lobby oasis and discover a world of luxurious indulgence. Nestled within 15 acres of tropical landscaped gardens, guests are warmly embraced by the hotel’s distinct service and smiles. A sanctuary in the heart of the city, this tropical hideaway provides a vibrant and diverse social scene, unparalleled culinary experiences and family facilities to indulge in the best of everything, or simply relax, unwind and let the world go by.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Babysitting
Children's playground
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Special diet menus
Poolside bar
Indoor play area for children
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bathrobes
Private balcony
Room service
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand films
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Residential Neighbourhood
Languages Spoken
English, Chinese, Filipino, Japanese and 1 more
Hotel links
Special Offer:Fun Family Playcation
6992Reviews67Q+A100Room tips
Traveller rating
  • 5,245
  • 1,155
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  • 96
Time of year
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Popular mentions
Wendy yan wrote a review 24 Oct
1 contribution
Spent 3D2N in SHANGRI LA orchard and can I say, it’s one of the best stay we ever had for the past 2 years. The staff are all so welcoming and friendly, attentive and warm, legit EVERY staff! This is truly 5 stars hotel kind of service and not all 5 stars hotel are able to provide such service ! It’s also kids friendly with the splash and bud facilities that we do not even need to plan for any itinerary to occupy our day. We stayed in the valley wing and thoroughly enjoyed all the afternoon high tea, canapés and alcohols 😊 will not hesitate to book another staycation here again!
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Date of stay: October 2021Trip type: Travelled with family
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 3 days ago
Dear Exploration691882, Thank you for taking the time to share this review with us. We are extremely heartened to know that you and your loved ones had an overall enjoyable staycation at our hotel where you managed to enjoy the heartfelt hospitality delivered by our team along with our hotel amenities and family-friendly facilities. Here at Shangri-La Singapore, our team is always dedicated to ensuring quality experiences for all, striving to treat each and every guest as family. Our team sincerely hopes that in the years to come, Shangri-La Singapore will come to hold a special place in your hearts, becoming a place where memories of a lifetime are created. Knowing that you had an impeccable stay definitely warms our heart and motivates the team to continue going the extra mile. Once again, thank you for taking the time to share this review with us. We are certainly looking forward to welcoming you back again for another memorable staycation. Best regards, Allen Khoo, Resident Manager
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Joanna J wrote a review 18 Oct
Singapore, Singapore25 contributions84 helpful votes
We thoroughly enjoyed our stay at Shangri-La in July! Our 1 year old son loved the indoor playground at Buds and we all had a lot of fun at the Splash Zone. Wished we stayed for more than 1 night! Highly recommended for families with young children.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 1 week ago
Dear joannajohan, Thank you for staying with Shangri-La Singapore and for taking the time to share this review with us. We are extremely heartened to know that you and your little ones had an enjoyable staycation at our hotel where you managed to enjoy our family-friendly facilities. Here at Shangri-La Singapore, our team is always dedicated to ensuring quality experiences for all, striving to treat each and every guest as family. Our team sincerely hopes that in the years to come, Shangri-La Singapore will come to hold a special place in your hearts, becoming a place where memories of a lifetime are created. Once again, thank you for taking the time to share this review with us. We are certainly looking forward to welcoming you and your loved ones back again for another memorable staycation. Best regards, Allen Khoo, Resident Manager
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Gisten wrote a review 18 Oct
Singapore, Singapore192 contributions59 helpful votes
Had once again experienced the great hospitality of Valley Wing Team in our recent 6th stay over the weekends and our 5th stay last month. It was always delightful to see Nora and her dedicated team again, especially Zac, Iris, Zila, Raja, Ning, Jegan, Khair and Edward. A big thank you for making us feel at home with your warm hospitality and impeccable service. Also met a few new faces during our recent stay, namely Marvin, Sharmila, Reyes and Chloe. Though new to Valley Wing, they certainly too provided exemplary service. A special shout out to Sharmila whose meticulous service and eyes for details had certainly caught our eyes. On our second day’s afternoon tea she remembered and served our preferred drinks and also presented our afternoon tea in a manner that we would prefer without us requesting. We also enjoyed Marvin’s jovial and sincere interaction. Keep up the good work guys! We had a good time at the pool and enjoyed our massage at Chi The Spa on both stays. Had wonderful dinners at Origin Grill and Shang Palace, the service rendered was as usual exceptional. Bonnie of Shang Palace gave good recommendation and food description. Her sincere and personalised service had certainly made our meal a delightful one. Looking forward to another wonderful and pampered stay in Valley Wing in the near future.
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Date of stay: October 2021Trip type: Travelled with family
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 1 week ago
Dear Gisten, Thank you for staying at the Valley Wing and for taking the time to share this review with us. We are extremely heartened to know that you and your loved ones had an overall enjoyable stay at our hotel where you managed to experience the heartfelt hospitality delivered by our team along with our hotel amenities, facilities and culinary offerings. Kindly rest assured that your feedback will be shared with the team whom will continue to deliver Asian hospitality from the heart. Here at Shangri-La Singapore, our team is always dedicated to ensuring quality experiences for all, striving to treat each and every guest as family. Our team sincerely hopes that Shangri-La Singapore will come to hold a special place in your hearts, becoming a place where memories of a lifetime are created. Knowing that you had an impeccable stay warms our heart and motivates the team to continue going the extra mile for our guests. Once again, thank you for your kind words. We are certainly looking forward to welcoming you and your loved ones back again for another memorable staycation. Best regards, Allen Khoo, Resident Manager
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Wendychan wrote a review 18 Oct
Singapore, Singapore10 contributions13 helpful votes
On a weekend in March 2021, I booked a room in the hotel through Klook, to celebrate my birthday. During check in and after the stay, I gave my feedback to the hotel and Klook that a 4-hr wait for checking in was unacceptable to my family as we had wasted precious time not knowing what to do while waiting. After giving my feedback, I received an invitation from the hotel, inviting me to come back with my family to a complimentary 1-D stay. I took up the invitation and asked if a complimentary birthday cake can be given for my October stay because we wanted to celebrate my mother's birthday this time. On Saturday 16 Oct 2021, we checked into the hotel again. This time, the check-in was efficient. I was surprised that the check-in counter even captured info about my March 2021 check in and the staff who handled my check-in apologised to me on behalf of the hotel. When we stepped into our room, we were greeted by a very pleasant surprise, for on the table, were 2 birthday cards from the hotel. One of them was signed by Mr Jeremy Ambler, Executive Asst Manager, who personally handled my feedback in March 2021. There was a birthday cake, huge balloons and decorative birthday items, not to mention a beautiful bunch of flowers on the table. Although this was a complimentary stay from the hotel, we were also surprised that breakfast was included. The next day, we had a very good breakfast at the Line Restaurant in the hotel. This second time stay at Shangri-la exceeded our expectations and we are very impressed that the hotel took my feedback seriously, not only did the hotel staff apologise but it also offered a complimentary stay, with additional surprises. We were very touched. It was a very enjoyable stay this time. We loved our view of the swimming pool, surrounding and the full blooms of bougainvillea flowers in the balconies. The room was spacious, very clean and a nice pouch containing some Bugalri toiletries were given to me as a compliment too. We will certainly want to go back to the hotel again for another stay, and maybe have other meals there, and very soon too!
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Room Tip: Excellent view of the pool if you get the Garden Wing Deluxe Pool View Room
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 1 week ago
Dear Adventure706097, Thank you for staying with Shangri-La Singapore and taking the time to share this review with us. We are extremely heartened to know that you and your loved ones had an overall enjoyable staycation at our hotel this time round - where you managed to enjoy the heartfelt hospitality delivered by our team along with the hotel room amenities and facilities. In addition, we are also glad to know that the team has went the extra mile to make your mother's birthday a memorable one. Here at Shangri-La Singapore, our team is always dedicated to ensuring quality experiences for all, striving to treat each and every guest as family. Knowing that you had an impeccable stay warms our heart and motivates the team to continue to go the extra mile for our guests. Our team sincerely hopes that in the years to come, Shangri-La Singapore will come to hold a special place in your hearts, becoming a place where memories of a lifetime are created. Bolstered by an oasis of culinary delights, an elite spa, as well as family-friendly facilities, whether indoors or outdoors, something magical awaits. Once again, thank you for giving us a second chance to showcase a renewed staycation experience and for taking the time to share this review with us. It has been our pleasure to have you with us. We are certainly looking forward to welcoming you and your loved ones back again for another memorable staycation. Meanwhile, stay safe and keep well. Best regards, Allen Khoo, Resident Manager
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Fei wrote a review 17 Oct
1 contribution
Totally pampered with the hotel's hospitality for our honeymoon stay. We were welcomed with choco mousse cake, nuts, wine and fruits during our stay at Valley Wing - a very spacious bedroom where ladies would love the chandelier and dressing table with its tall mirror. We love the relaxing smell and high-ceiling ambience since we first stepped in to the hotel! We spent the entire 3 days in the hotel, simply enjoying the green garden areas, warm swimming pool, hearty breakfast, refreshing cocktails and snacks, delicious panna cotta and pastas at the Italian restaurant. It was a remarkable experience and we will definitely come back for our anniversary or other occassion.
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Date of stay: October 2021
Rooms
Cleanliness
Service
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 1 week ago
Dear FnFstay, Thank you for taking the time to share this review with us. We are extremely heartened to know that you and your significant other had an overall enjoyable honeymoon staycation at our hotel where you managed to enjoy our hotel's lush gardens, ambience, room amenities, dining offerings as well as the heartfelt hospitality delivered by our team. Here at Shangri-La Singapore, our team is always dedicated to ensuring quality experiences for all, striving to treat each and every guest as family. Our team sincerely hopes that in the years to come, Shangri-La Singapore will come to hold a special place in your hearts, becoming a place where memories of a lifetime are created. Once again, thank you for taking the time to share this review with us. We are certainly looking forward to welcoming you back again for another memorable staycation. Best regards, Allen Khoo, Resident Manager
Read more
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PRICE RANGE
US$211 - US$425 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel singapore, shangri la singapore
LOCATION
SingaporeSingaporeNassim / Orchard Road / Tanglin
NUMBER OF ROOMS
792
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Frequently Asked Questions about Shangri-La Singapore
Which popular attractions are close to Shangri-La Singapore?
Nearby attractions include Origin Bar (0.10 km), MAD Museum of Art & Design (0.5 km), and Buds By Shangri-La (0.2 km).
What are some of the property amenities at Shangri-La Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shangri-La Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Shangri-La Singapore?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to Shangri-La Singapore?
Conveniently located restaurants include Lobby Lounge, Hua Ting Restaurant, and Waterfall Ristorante Italiano.
Are there opportunities to exercise at Shangri-La Singapore?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Singapore have an airport shuttle?
Yes, Shangri-La Singapore offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Singapore?
The staff speaks multiple languages, including English, Chinese, Japanese, Malay, and Filipino.