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All reviews garden wing horizon club summit room waterfall restaurant orchard road shang palace lobby lounge pool view high tea our honeymoon botanical gardens wonderful hotel deluxe room long flight late check canapes luxury
This is my 6th visit to Singapore and first/last time staying with Shangri-La. I feel there are properties that offer better service for same or less price.
—The property is very large with a nice pool, large rooms and large balcony.
The Valley wing was absolutely fabulous. From the moment we checked in you were treated liked a valued customer even though we hadn't been there before. We had a deluxe room and it really was. Lovely king size bed, huge bathroom with french toiletries and...More
Date of stay: July 2018
9 Thank Louise J
Response from SLSGM, General Manager at Shangri-La Hotel, SingaporeResponded 6 August 2018
Dear Louise J,
Thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Valley Wing and appreciate your compliments about our hospitality, food, and rooms. Your kind compliments have also...More
We stayed here twice in August last year on the way from the UK to Australia and again on the return journey, each time for 2 nights. We travelled with our 2 children, aged 11 and 9 and we all loved it, we all still...More
We stayed at Shangri-La Valley Wing for 5 nights. As return guests of the Valley Wing, we are well accustomed to the impeccable service of the staff and our experience on this occasion was no different. Nicole was fantastic at check in and servers Carlito...More
Date of stay: January 2019
Response from SLSGM, General Manager at Shangri-La Hotel, SingaporeResponded yesterday
Thank you for your continuous support. I am heartened to hear that your stay at The Valley WIng was an impeccable one, from the warm welcome received to our staff that rendered above and beyond service standards. Your kind words for Nicole, Carlito,...More
The minute you are greeted by the staff outside (quite the uniforms) and escorted inside by other completely professional staffers you know you are in good hands. Efficient check in , beautifully appointed room with all amenities, fantastic pool and grounds- what else: close proximity...More
Date of stay: January 2019
Thank William M
Response from SLSGM, General Manager at Shangri-La Hotel, SingaporeResponded 2 days ago
Dear William M,
Thank you for staying with us at Shangri-La Hotel, Singapore. I am delighted to hear that your experience was an amazing one, from the warm welcome during check-in to your luxurious room, to the hotel amenities and facilities.
I am glad that...More
Nestled amidst 15 acres of lush greenery near the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore offers a tranquil urban retreat for business and leisure travelers. The hotel features 792 …Moreluxurious guestrooms and suites across three distinct wings as well as 182 spacious serviced apartments and residences. The Shangri-La Hotel, Singapore offers one of the widest selections of culinary experiences and most comprehensive family-friendly facilities amongst local hotels. Experience authentic Cantonese cuisine specially prepared by award-winning Chef Mok Kit Keung who helms the kitchen of the Michellin Guide-listed Shang Palace. Specially-curated local heritage dishes served at the Lobby Lounge are also a gourmet delight for discerning eaters. Leisure and recreational facilities include Chi, The Spa, Buds an interactive and fun-learning play area dedicated for children, floodlit tennis courts and a free-form swimming pool. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
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Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Refrigerator in room
Shuttle Bus Service
Awards & Recognition
Travellers' Choice2018 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.