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Sheraton Towers Singapore

39 Scotts Road Sheraton Towers Hotel, Singapore 228230 Singapore
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Traveller (1671)
Room & Suite (736)
Videos (2)
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About

#13 of 338 hotels in Singapore
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Sheraton Towers Singapore is centrally located along Scotts Road in the heart of Singapore just a 10-minute walk from the Orchard Road shopping and entertainment district. The Newton Interchange train station next door linking the Downtown and North South Lines makes the hotel easily accessible to major attractions. Featuring 420 elegantly appointed rooms and 13,400 square feet of prime event space made up of 16 event venues, the Hotel is equipped with modern amenities and conveniences, including high-speed internet access and the fitness centre that overlooks the outdoor swimming pool. From the detailed elegant furnishings and delicate presentation of culinary experience, to warm, discreet service, the hotel believes in pampering its guests with the comfort, luxury and conveniences that they are accustomed to at home.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Airport transportation
Business Centre with Internet Access
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Outdoor dining area
Snack bar
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Chinese, Filipino, Indonesian and 1 more
Hotel links
Special Offer:Earn points toward free nights.
2970Reviews36Q+A100Room tips

Reviews
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Vidur R wrote a review 24 Feb
Gurugram (Gurgaon), India18 contributions2 helpful votes
Very good lounge staff and experience. Came with my wife and we enjoyed the lounge especially at Happy Hour. Staff were friendly except they have a ‘heavy hand’ when it comes to the booze. Great location with a short walk to Orchard Road. Would recommend staying here .
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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jezebel c wrote a review 22 Feb
Davao City, Philippines33 contributions3 helpful votes
+1
Since Sheraton Towers is our 2nd home... we come back and come back here for 16 years travelling... It is walking distance to the city center i mean close to Orchard Road and shopping center... What i like this hotel is that we always get a nice rooms and ofcorse it is infront of the pool and fitness center... Highly recomende❤️
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Lee wrote a review 22 Feb
Virginia7 contributions8 helpful votes
Shorten my stay after one night. Denied upgrade to a bigger room / suite despite app showing availability at 930pm check in. Duty manager Jay said his system doesn’t show the inventory / website glitch and got a ‘Business’ Deluxe room being Titanium Elite. It is exactly the same size, a bathroom reminiscence of the 90s, crack marks in the bath tub, no bidet, and air conditioning that releases hissing sound throughout. As my reservation is made in 2 bookings of 2+3 nights, Jay also reminded me that if case of early departure, it was suggested to cancel my subsequent booking by midnight as penalty of one night deposit. As both of these booking can be combined, I don’t see a rush but heeded his advice as I felt the whole check in experience was a little condescending. The luggage was also left at the concierge desk without any porter assistance. Being a Hyatt Globalist, I see a huge difference of recognition between these 2 program. It’s so inconsistent that I have decided to cancel all my other subsequent Marriott reservations.
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Date of stay: February 2024Trip type: Travelled on business
Room Tip: Don’t be fooled by the lower rates
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Management Team, Other at Sheraton Towers Singapore
Responded 4 days ago
Dear Lee Thank you for the review of your recent experience with us. We regret to learn that certain aspects of your stay were not up to your expectations. At Sheraton Towers, we are constantly evaluating the products and services offered, and your valuable feedback certainly provides insights to the process. It is unfortunate that there was a system glitch, and occupancy was high hence we were unable to accord an upgrade to a higher room category apart from Business Deluxe. Nonetheless, we very much appreciate you taking the time to share your thoughts and we hope to have you back again for a more fulfilling experience in the near future. Warm regards, Audrey Pun Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travel48516612037 wrote a review 16 Feb
2 contributions1 helpful vote
I have been staying in Sheraton Singapore a few times. This was my best experience. It started from the front desk who checked me in by the name of Jeffrey. He did a good job. During the checking in, he was professional and courteous, he even checked on my Marriot membership status to ensure everything was recorded and updated. To my pleasant surprise, my room was upgraded and I received a box of chocolate next day. This makes my stay even sweeter. In general, the staff in Sheraton were good, friendly and hardworking. Well done. I will stay here again in my next trip, for sure!
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Management Team, Other at Sheraton Towers Singapore
Responded 1 week ago
Dear Travel48516612037 Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We truly appreciate you letting us know what highlighted your experience, and we look forward to welcoming you back in the near future. Warm regards, Audrey Pun Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Danuporn K wrote a review 16 Feb
Bangkok, Thailand53 contributions24 helpful votes
Mr.Amin from Concierge is super nice and very helpful. He is also very kind to help my father-in-law who is handicap every day. He suggested many good ways for us to explore Singapore. Greeting us every day with assistance of all transportation
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Management Team, Other at Sheraton Towers Singapore
Responded 1 week ago
Dear Danuporn K Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We truly appreciate you letting us know what highlighted your experience, and we look forward to welcoming you back in the near future. Warm regards, Audrey Pun Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zhoucong M wrote a review 13 Feb
2 contributions1 helpful vote
I am very happy that I stayed at the Sheraton Tower 4 times between March 23 and February 24. I like it very much, especially its lounge. Special thanks to Sandi, every time I see and hear her laugh it puts me in a very good mood.And thanks Mr.Alvin Tan and Amin
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Management Team, Other at Sheraton Towers Singapore
Responded 1 week ago
Dear Zhoucong M Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We truly appreciate you letting us know what highlighted your experience, and we look forward to welcoming you back in the near future. Warm regards, Audrey Pun Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traveler16716401365 wrote a review 12 Feb
1 contribution1 helpful vote
Well, it’s not necessarily the hotels fault but I was here during Chinese New Year and it was mayhem. Two things, clearly there was not enough staff for what must be the busiest time of the Asian year. Three days in a row I couldn’t get a table at breakfast…but… a huge thank you to the manager Hafiz, who, came to my rescue at this time. It’s always easy to criticise but 10/10 to him helping me out. It’s how staff overcame problems that make the difference.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Management Team, Other at Sheraton Towers Singapore
Responded 2 weeks ago
Dear Traveler16716401365 Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We truly appreciate you letting us know what highlighted your experience, and we look forward to welcoming you back in the near future. Warm regards, Audrey Pun Director of Rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Venture57371369324 wrote a review 6 Feb
2 contributions1 helpful vote
I love the hotel room except for it doesnt have a bidet. I would also like to commend Kevin (omelette and Laksa station) who was so friendly and accomodating every time we have our sumptuous breakfast buffet. However, maybe it would be better if the breakfast is not the same everyday? For variety. But all in all, we had a wonderful time. Til next visit!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Management Team, Other at Sheraton Towers Singapore
Responded 2 weeks ago
Dear Venture57371369324 Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We truly appreciate you letting us know what highlighted your experience, and we look forward to welcoming you back in the near future. Warm regards, Audrey Pun Director of Rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sugar B wrote a review 3 Feb
1 contribution1 helpful vote
Great service and extremely friendly staff. The hotel rooms are a little dated, but the staff, the restaurants and the pool facilities make the overall experience fantastic. The lounge can get a little crowded, but the staff are spectacular. Thank you to Sandra, Moe, Macy, Ernee and Hysik.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Management Team, Other at Sheraton Towers Singapore
Responded 3 weeks ago
Dear Sugar B Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We truly appreciate you letting us know what highlighted your experience, and we look forward to welcoming you back in the near future. Warm regards, Audrey Pun Director of Rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kiran D wrote a review 3 Feb
1 contribution1 helpful vote
Very clean hotel. Very friendly staff, walking distance from orchard road and from many other shopping places. Easy to commute via MTR. Multiple food options in the hotel and close by. Overall I had very good experience. I will stay here again and also recommend to others
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Management Team, Other at Sheraton Towers Singapore
Responded 3 weeks ago
Dear Kiran D Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We truly appreciate you letting us know what highlighted your experience, and we look forward to welcoming you back in the near future. Warm regards, Audrey Pun Director of Rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€237 - €313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton towers singapore hotel singapore, sheraton hotel singapore, sheraton singapore, singapore sheraton
LOCATION
SingaporeSingaporeNewton / Central Area/City Area / Newton Circus
NUMBER OF ROOMS
420
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SHERATON TOWERS SINGAPORE - UPDATED 2024 Hotel Reviews & Price Comparison - Tripadvisor

Frequently Asked Questions about Sheraton Towers Singapore
Which popular attractions are close to Sheraton Towers Singapore?
Nearby attractions include Orchard Road (1.2 km), Trapped Escape Room Singapore (1.2 km), and Origin Bar (1.1 km).
What are some of the property amenities at Sheraton Towers Singapore?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Towers Singapore?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Sheraton Towers Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Towers Singapore?
Yes, free parking, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton Towers Singapore?
Conveniently located restaurants include Waterfall Ristorante Italiano, Origin Grill, and Merci Marcel Orchard.
Are there opportunities to exercise at Sheraton Towers Singapore?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sheraton Towers Singapore have airport transportation?
Yes, Sheraton Towers Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Towers Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Towers Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Towers Singapore?
The staff speaks multiple languages, including English, Chinese, Indonesian, Malay, and Filipino.