We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
392 Havelock Road, Singapore 169663 Singapore
E-mail hotel
Lowest prices for your stay
Hotel direct offer!Season of Wonder
Expedia.com
US$222
View deal
Free cancellation until 09/12/22
Booking.com
US$221
View deal
Free cancellation until 08/12/22
Reserve now, pay at stay
Vio.com
US$196
View deal
Hotels.com
Priceline
Destinia.comUS$234
View all 14 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (2133)
Room & Suite (963)
Videos (1)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#107 of 383 hotels in Singapore
Location
Cleanliness
Service
Value
Situated at just 22 kilometres (12 miles) away from Changi International Airport, the 30-story Grand Copthorne Waterfront Hotel is located along the Singapore waterfront near Boat Quay, Clarke Quay and Robertson Quay. Easily accessible by taxi to various business and entertainment districts, such as Raffles Place, the Marina Bay Financial Centre, Orchard Road, Chinatown, Sentosa and Universal Studios, the hotel presents itself as the ideal place to stay and explore Singapore.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Paid internet
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Poolside bar
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Iron
Wake-up service / alarm clock
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, Chinese, Filipino, Indonesian and 2 more
Hotel links
Special Offer:Season of Wonder
5211Reviews126Q+A100Room tips

Reviews
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 2,709
  • 1,435
  • 627
  • 231
  • 209
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
SaurabhB69 wrote a review Yesterday
Indore, India22 contributions3 helpful votes
Have booked for 4 nights with a corporate group, and found that this hotel is standing no where close to the claims. Water front ...is actually a nullah channel at the back side of the hotel...oh yes hotel is in front of that stagnant water. Hotel is an old property have maintenance issues, Operating with poor staff strength, which is directly reflecting on their services. Highly nonprofessional and non cooperative staff...actually robots, least expected in hospitality sector.
Read more
Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Tengku B wrote a review Jun 2021
35 contributions46 helpful votes
Hotel's Favourite
What a wonderful experience trashing my initial thoughts of how to cope with being "imprisoned" all be it even at a 5 star hotel? The moment I arrived at 2+am on the 18th June was a breeze with courtesy received. Entering the room #2306 was a relief with spacious, very clean and well equipt with neccesities. The bed and pillows were very comfortable. The view gave me the serenity needed for this situation as it faces the Singapore river and city view even Batam can be seen on a clear day. Very good wifi connection helps keep my sanity intact. Most of all what was more stunning was the great guest oriented hotel personnel which truly was amazing and what guests always expected nomatter what the situation or reason to stay can be. I must humbly commend them for making mine a pleasantly memorable one... To Jiun Lee and Cheryl from 'One Touch' for keeping me company with their friendly and sincerity I can feel just over our daily telephone conversations and I was very pleasantly surprised that them knowing I'm a BTS ARMY presented me with an encouragement greeting card with BTS poster print! Now that was AWESOME! Liya (hope I spelt it correctly) from the same department was enthusiastic when we spoke on my checking out day. To all of you, gamsahamidah... To GCW Hotel Manager Mr Terence Ng, my sincere appreciation for taking good care of me in making my stay trouble and stress free. You have a great team! To Kelvin whom I met briefly at the lobby upon my departure I appreciate your courtesy. To everyone from housekeeping, in room dining, to Certis Cisco, the M.O.H., I thank you all very much from the bottom of my heart. Grand Corpthorne Waterfront... you are indeed fantabulously Grand! 👍👍👍
Read more
Date of stay: June 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Herman Foo, Owner at Grand Copthorne Waterfront
Responded 8 Sep 2021
Dear Tengku B, Thank you for giving us 5 stars. It is with delight to know that you enjoyed the experience at our hotel. Thank you once again for your kind words. Stay safe & stay well. Yours sincerely Herman Foo Executive Assistant Manager - Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Celineesoh wrote a review Nov 2022
Singapore, Singapore11 contributions32 helpful votes
We were hosted our wedding lunch at Red House Seafood and had the opportunity to stay at Grand Copthorne Waterfront for two nights. We were fortunate to receive Shirley's warm hospitality a week prior to checking into the hotel till we checked out. She thoughtfully arranged an early check in and upgraded us to a 1 bedroom apartment, so that we could host our family and friends after the wedding. It was perfect indeed. The room was spacious - kitchenette, dining space, living room, separate bathtub and shower. Shirley also arranged a cake for us and personally gave us a dining voucher. We could sense how much Shirley values providing a positive guest experience and for that, we are very thankful to have stayed at the hotel. The housekeeping staff were also prompt with providing us water and ice upon request. Club benefits such as complimentary cocktails and tapas ere also included with this room. We highly recommend their chilli crab with mantou - yumz! We definitely recommend both the hotel and Red House Seafood.
Read more
Date of stay: November 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Zita6773 wrote a review Nov 2022
Urmston, United Kingdom92 contributions65 helpful votes
This isn't a 5 star hotel, our room was tired the bedside lights didn't work, the wardrobe light wouldn't switch off as it was broke, there were peanuts on the floor that hadn't been cleaned up from the last guests (they were still around 2 days later after 2 more room services ) and the worst thing ever is the smell, it's smells damp and as you walk down the corridor to the room it got worse and worse. It got to the point I was smelling it on my clothes! The bathroom was so small that the door actually touched the toilet! There was no information about the hotel in the room, apart from a flyer to the tempo bar. And the smell....
Read more
Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: If you do stay the MRT is right in front, and the amazing food places along the river
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Fl0ydpepper wrote a review Nov 2022
Perth, Australia3 contributions1 helpful vote
We travelled to Singapore as part of a group participating in the Centaurs Junior rugby tournament. A great hotel, conveniently located near the MTR and a short cab ride from Sentosa, we were able to use it for a staging point for our games and off field exploration. The staff are great, very friendly, and the doorman, Vincent will get you the cab you need or the directions you want with a smile and a wave.
Read more
Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 6 days ago
Thank you very much for taking time to review. We are delighted to know that you had such an enjoyable experience and we appreciate your lovely feedback. We will look forward to welcoming you again. Grand Copthorne Waterfront Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Expedition683510 wrote a review Nov 2022
1 contribution
This trip has been one of the most pleasant and wonderful experience our family had. Grand Copthorne Waterfront Hotel exceeded our expectations. It has bery cozy and comfortable rooms, clean and tidy and the staff are amazing! Jevin at the front desk helped us a lot and was very accomodating. Our overall experience has been great! Will definitely come back and highly recommended! -Bryan and Cait
Read more
Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 6 days ago
Thank you for choosing to stay with us at Grand Copthorne Waterfront and for sharing this excellent review of your experience. It is wonderful to know that you have enjoyed your stay very much and was impressed with the genuine care and professionalism of the team; especially from Javin. We will be certain to share your kind words with him. We appreciate your recommendations and looking forward to having you back for another memorable experience soon. Grand Copthorne Waterfront Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daydream223019 wrote a review Nov 2022
1 contribution1 helpful vote
Worst service Unfriendly staff Impolite Worst room service We have came for family vacations but they made it terrible None of the staff is friendly and doesn’t listen to their clients If you want it for locations Then ok Rest decide yourself
Read more
Date of stay: November 2022Trip type: Travelled with family
Room Tip: Never give early checkin even for 30min Even if you are with a small kid Highly un cooperative
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 6 days ago
Thank you for taking the time to share your comments on TripAdvisor following your recent stay; Please accept our most sincere apologies for the service shortfalls. We were disappointed that we have failed to extend the high standards of service, attention to detail and professional courtesy expected by our guests. Please be assured that necessary trainings and amendments will be implemented to ensure that your next visit with us will be a better one. We truly appreciate you taking the time to bring your concerns to our attention and we hope for another opportunity to deliver a better hospitality experience to you in the future. Grand Copthorne Waterfront Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LSHo wrote a review Nov 2022
1 contribution
+1
Was assigned a room on the 13th floor that looks old and the furnishing were dated as well. Pool at level 6 was not big but there was a separate jacuzzi. Around 10 min walk to great world city which is convenient. Surprisingly the walkway along rooms on level 6 was much newer.
Read more
Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 6 days ago
Thank you for sharing your experience with us. Your feedback will be shared with the team for actions to improve. We hope to welcome you back again soon. Grand Copthorne Waterfront Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
P G wrote a review Nov 2022
Galle, Sri Lanka948 contributions26 helpful votes
+1
Its a big hotel which is under much needed renovation. Staff is not that warm. Its a process driven hotel so nothing is charged ti your room. You may check out without any hassle. Location is Central. Cabs are easy to find. Breakfast was good.
Read more
Date of stay: November 2022
Value
Location
Service
Trip type: Travelled on business
Room Tip: Ask for River view room. They did not change configuration on arrival so Double bed is better to...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 6 days ago
Thank you for sharing this generous review of your recent stay with us. We hope to welcome you back soon. Grand Copthorne Waterfront Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris wrote a review Nov 2022
Singapore, Singapore1 contribution
We had a fantastic experience visiting the hotel. The facilities and rooms are first class and the location of the hotel is excellent. It is a two minute walk to the Havelock MRT station and very close to a range of coffee shops and restaurants. The customer service was fantastic. I would like to give a special mention to Shirley from the Club Lounge team. Shirley went the extra mile for us. She was very welcoming and helpful during our visit and she happily provided us with all of the information that we required. The quality of service is what made our visit memorable. Thank you very much. We will definitely be visiting the hotel again.
Read more
Date of stay: November 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 6 days ago
Thank you very much for taking the time to share your experience on TripAdvisor. It was a pleasure to hear that you have enjoyed your stay with us. Thank you for letting us know how impressed you were with the service you received from Shirley. We have brought your compliments to her attention. Thank you once again for taking the time to write. We will always welcome the opportunity to be of service. Grand Copthorne Waterfront Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$192 - US$274 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel grand copthorne waterfront, grand copthorne waterfront hotel singapore
LOCATION
SingaporeSingaporeRobertson Quay / The Quays / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
574
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

GRAND COPTHORNE WATERFRONT - UPDATED 2022 Hotel Reviews & Price Comparison (Singapore) - Tripadvisor

Frequently Asked Questions about Grand Copthorne Waterfront
Which popular attractions are close to Grand Copthorne Waterfront?
Nearby attractions include The Past Perfect Collection (0.3 km), Mystery Singapore (0.3 km), and Silken Treasure (0.3 km).
What are some of the property amenities at Grand Copthorne Waterfront?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Copthorne Waterfront?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Copthorne Waterfront?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Copthorne Waterfront?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Grand Copthorne Waterfront?
Conveniently located restaurants include Grand Shanghai Restaurant, Publico Ristorante, and Beast & Butterflies.
Are there opportunities to exercise at Grand Copthorne Waterfront?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Grand Copthorne Waterfront have an airport shuttle?
Yes, Grand Copthorne Waterfront offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grand Copthorne Waterfront have airport transportation?
Yes, Grand Copthorne Waterfront offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Copthorne Waterfront?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Copthorne Waterfront offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.