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Swissotel Merchant Court Singapore

TravelocityUS$137*
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#38 of 308 Hotels in Singapore
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Swissotel Merchant Court Singapore
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4,350 Reviews from our TripAdvisor Community

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There are newer reviews for Swissotel Merchant Court Singapore
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Showing 3,523: English reviews
Darwin, Australia
Reviewed 27 December 2014

Stayed for 4 nights with friends who had young children over Christmas. We were not disappointed! From the moment we arrived until the day we left staff were fantastic. Early entry to our rooms, great set up in children's room (requested as part of our friends stay) lovely Christmas Buffet lunch. Alan (Concierge ) was fantastic and helped us with...

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Helpful?
Thank Marcia040263
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Marcia040263, Thank you for your kind review and for giving us a perfect rating. It is heartwarming to read that you and your family and friends had a great experience during your stay with us over Christmas and that you were delighted with the Kids Room setup, our Christmas Buffet Lunch, and the service rendered by our team members....

HCMC
Reviewed 22 December 2014 via mobile

We have a two year old and staff were so accomodating and helpful. The pool is stunning for adults and fun for kids with slides! Breakfast divine with friendly staff. Location is grand with Clarke Quay and MRT station on your doorstep along with Central and Novotel shopping complex (with Meidi-Ya supermarket and Kinokuniya!!!) walking distance to shop at! I...

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Helpful?
2Thank Jennafa R
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Jennafa R, Thank you for your generous compliments and for rating your stay with us as excellent. We are honoured to be able to create a homely feeling for you and your family and that you were delighted with our location, facilities, breakfast offering as well as the hospitality rendered by our team members. Your encouragement will definitely continue...

Dubai, United Arab Emirates
Reviewed 22 December 2014

Stayed here twice in the last year and main reason was the location, at Clarke Quay and walking distance from many other interesting areas such as Chinatown. I guess the size of the rooms are what you can expect from a city-hotel; rooms were clean although little outdated. It surprises me after coming from Thailand that a small restaurant in...

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Helpful?
Thank NielsBoelens
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear NielsBoelens, Thank you for your continuous support which I am happy to note that you and your partner delighted with our hotel’s location as well as the comfort of our room. At the same time, I would like to extend my sincere apology for the disappointment caused over the internet speed which did not match up to your expectation....

Reviewed 21 December 2014

Overall cleanliness of the room is excellent and the room is comfortably spaced with lots of breathing room. The location of the hotel is situated near the train station making it accessible to major attraction in Singapore and with tons of restaurants within walking distance. Would visit here every year.

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Helpful?
Thank huggies85
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear huggies85, Thank you for your kind review and generous compliments. It is our pleasure to provide an exciting weekend stay for you and your partner and we are delighted to receive your praises on the comfort and cleanliness of our room as well as the convenience of our location. Your mention of an annual return visit is truly a...

Faridabad
Reviewed 21 December 2014

I select correct hotel to stay at Swissotel Merchant Court Singapore. During my stay i enjoy very much. Location of hotel assume, especially I enjoy a lot of free time at river bank. Hotel staff are very supportive, they are take care to all their guest especially to overseas guest.

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank prodip_kumar_sarkar
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear prodip_kumar_sarkar, Thank you for giving an excellent rating on your recent stay. It is indeed a great pleasure to note of the enjoyable experience you had with us, and that you were impressed with the Swiss hospitality extended by our team members. I am glad you took a liking in enjoying a stroll down the famous Singapore River, and...

Reviewed 20 December 2014

Only stayed one night, remembered when i arrived that i had stayed here a few years ago so must be a Trailfinders prefered hotel. Good location, and good choice for short stay. Did not have time to use facilities, room ok and staff in bar very pleasant.

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Helpful?
Thank gipsona1
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear gipsona1, Thank you for your support towards Swissôtel Merchant Court. I am happy to hear of your pleasant stay with us and that you were especially delighted with the hospitality extended by our team members at the Crossroads Bar. My team and I look forward to welcoming you back again in the not too distant future. Warm regards, Rainer...

Wilderswil
Reviewed 19 December 2014

One of the best locations in Singapore. perfectly layed at the Singapore river and very quiet! The rooms are clean and very good equipped. the breakfast is delicious and very rich. Always again into the Merchant Court

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank 642brunoa
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear 642brunoa, Thank you for giving us perfect rating. It is truly an honour to be ranked by you as one of the best location in Singapore and I am warmed by your generous praises on the comfort of our rooms and Food & Beverages offerings. My team and I look forward to extend our welcoming you again in the...

Dapsrammi Dongdaemungu
Reviewed 19 December 2014

i had a good experience in this hotel . i felt good . if i have a chance to singapore again, i would like to stay this hotel. there aew so many thing around this hotel. it was very good. thank you for many things

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank jonghoy
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear jonghoy, Thank you for your kind review. It is a pleasure to be of service to you and I am glad you enjoyed your stay with us. I believe you had a great time exploring the numerous attractions nearby and my team and I look forward to welcoming you again on your next visit in the near future. Warm...

Bali, Indonesia
Reviewed 18 December 2014

Again, if you aiming your stay in Singapore for all the tourism spots within walking distance, this is the place. It's an old building, but, the details and fine quality inside the hotel is well preserved, with the personalize services, spacious room, business corner table in the room, fine bed linen, free internet, daily news paper, refill swiss chocolate for...

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Helpful?
1Thank RManz
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear RManz, Thank you for taking time to share your review. It is a delight to hear that you were pleased with the convenience of our location, comfort of our room, facilities as well as the personalised services. I hope you had an enjoyable time sampling the wide variety cuisines offered at the many other restaurants in vicinity and my...

Australia
Reviewed 17 December 2014

I am writing this letter from the Swissotel Merchant Court, Singapore. I usually try to be measured in my assessment of hotels as people’s jobs can be impacted by negative assessments, but I am so angry with this place that is going to be difficult. I am a Swissotel Member, and I was sent an offer package by email, which...

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Helpful?
3Thank Ozziepore
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Ozziepore, Thank you for taking time to share your review with us. I am deeply concerned to hear about your frustration held over your recent stay with us, which I would like to foremost extend my profound apologies for. Although my team had wished to speak with you while you were with us to better understand the situation hoping...

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11/06/2017 12/06/2017
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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ellenborough Market Cafe
Ellenborough Market Cafe
Cuisines: Chinese, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 

Additional Information about Swissotel Merchant Court Singapore

Address: 20 Merchant Road, Singapore 058281, Singapore
Region: Singapore > Singapore > The Quays
Price Range: €59 - €331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Reservation Options:
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Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore
Hotel Style:
#21 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#38 Luxury Hotel in Singapore
#40 Business Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Merchant Court Singapore staff and other travellers.
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Questions? Get answers from Swissotel Merchant Court Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive Rooms cost more but you do get extras. It will depend on the type of trip you want.”
CherylL981, 18 May 2017 | Read review
“river view rooms great !”
wendon2014, 18 May 2017 | Read review
“Rooms close to Blue Potato exit for quick access to pool, gym and bar”
639rayt, 10 May 2017 | Read review
“A room with a view of Clarke Quay would be best”
dagechop, 9 May 2017 | Read review
“choose your wind and location, over the pool can be noisy if lots of kids”
Leapete, 8 May 2017 | Read review
5 of 5
Travelocity
US$137* /night
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Prices are for 1 room, 2 adults
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