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Swissotel The Stamford Singapore

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#63 of 309 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Swissotel The Stamford Singapore
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7,471 Reviews from our TripAdvisor Community

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There are newer reviews for Swissotel The Stamford Singapore
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Showing 6,080: English reviews
Melbourne
Reviewed 8 June 2015

I paid about AUD $900 for 3 night at this hotel. I was told by check in staff that I will have to pay an extra $30.00 per night if I want internet services and a harbor view room. I refused. I find it hard to understand the staff that attended to me and therefore see no point in pursuing...

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank Jay T
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear Jay T, Thank you for sharing your feedback with us. We regret to learn of your less than pleasant check-in experience at the hotel, and sincerely apologise for the inconvenience this may have caused. Located at the heart of the Marina Bay with panoramic views of the cityscape, we do have a variety of room categories offering different views....

Southbourne, United Kingdom
Reviewed 7 June 2015

I love Singapore and normally stay in Raffles however for the most recent stay it was full so we went over the road... And this hotel did however have a lot to live up to ... Which I am glad it did ... Both room and staff were amazing, would defo use this hotel again.

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4Thank S5H
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear S5H, Thank you for your lovely review and greatly appreciate that you have chosen Swissôtel The Stamford. We are glad that we were able to look after your every need during your stay with us and that we contributed, in some small way, to making your vacation a pleasant and unforgettable experience. It would be a pleasure to be...

Sta Rosa, Laguna
Reviewed 7 June 2015

The hotel is conveniently located within the center of activities of Singapore. Shops, restaurants and food outlets are in abundance in the area. Check-in and check-out activities were swift & quick. Buffet breakfast offered variety of choices. Room is sized appropriately.

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Helpful?
1Thank aleli v
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear aleli v, I am delighted to read about how much you enjoyed your stay with us at Swissôtel The Stamford, and heartened too that our service and facilities far exceeded your expectations. We hope to welcome you back soon for yet another enjoyable stay. Warm regards, Katya Herting Executive Assistant Manager, Rooms

Canberra, Australia
Reviewed 6 June 2015 via mobile

Awesome views (from harbour view rooms) and great location for accessing everything, with City Hall MRT downstairs and Marina Bay and shopping at your doorstep. Only down rating is concierge service, though restaurant staff are phenomenal.

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Helpful?
1Thank Christopher F
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear Gunna123, Thank you for sharing your feedback with us and I appreciate your compliments on the hotel’s stunning views from the comfort of your spacious room. My team and I look forward to welcoming you back again! Warm regards, Katya Herting Executive Assistant Manager, Rooms

Vienna, Austria
Reviewed 6 June 2015

Swissotel The Stamford is very good located. Only few minutes by walk from boat/clarke quay and marina bay away. The breakfast is served in two Restaurants and you will get all you need. A grand Asia Hotel with strong Swiss touch. OK, the furniture is not new but i like the charm and the graet viel.

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3Thank s1735
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear S1735, It makes me happy to know that you had a wonderful stay. Thank you for sharing your review and we look forward to seeing you again! Warm regards, Katya Herting Executive Assistant Manager, Rooms

sydney
Reviewed 6 June 2015

We stayed with my family of 2 small boys and my in-laws in an interconnecting room. This hotel is tired, needs a massive renovation, it feels dirty in the rooms and just old. It's basic and has what you need but don't stay here if you are after something special, intimate and clean. My in-laws stayed before they met us...

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1Thank neat78Sydney
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear Neat78Sydney, Thank you for sharing your stay experience with us. We value all feedback from our guests and it is only with feedback like yours that we are able to constantly improve on our offerings. We have noted on your feedback on our guestrooms and would like to share that progressive renovation plans are in the pipeline for the...

Cairns, Australia
Reviewed 6 June 2015 via mobile

So here is how the scam works; You and your party book one or more King rooms, (it doesn't matter how far in advance you book - we booked three months in advance). When you go to check-in, they will inform you that they do not have all the requested king rooms (there are some 1200 rooms in this hotel)....

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6Thank johnrod
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear Johnrod, We regret to learn that your recent stay with us was marred by a less than pleasant check-in experience upon your arrival at the hotel. We have reviewed your feedback shared, and apologise for not having been being unable to provide you with the requested bed configuration within your selected room category. As requests for specific selected bed...

Perth, Australia
Reviewed 6 June 2015

Most enjoyable family stay. Concierge was excellent in organizing excursions, etc. Close to MRT station and taxis. Great view from room. Easy access to shopping centre / food court. Rooms were excellent. Would like to see complimentary WiFi included in room rate. We booked a room only as breakfast did seem a rather expensive.

Review collected in partnership with Swissotel Hotels & Resorts
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3Thank Martin B
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear Martin B, It is an absolute pleasure to read that you have thoroughly enjoyed your stay with us, especially the warm hospitality rendered by our team! As for the internet access, please note that Wi-Fi is complimentary when you sign up as a valued member of the Swissôtel Circle. This loyalty programme also allows our guests to enjoy a...

Reviewed 5 June 2015

Stayed in this hotel 3-4 times already. Rooms are immaculate. All the staff are very professional and extremely efficient. Stayed in rooms on and above 33rd floors. Had great view of the Marina Bay!! The other side has construction going on on and specially if you are on lower floors it's a bit noisy. Room Service was spot on and...

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2Thank Ajith N
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear Ajith N, It is always such a delight to read from returning guests such as yourself who have stayed with us again and I am glad to know that you had another great stay. We appreciate your positive remarks on the stunning view and the warm hospitality from our team. Thank you for choosing Swissôtel The Stamford. Always a...

Reviewed 5 June 2015

I stayed in Swissotel Stamford not long ago and had some issues with my room, problem was dealt with very promptly and a upgraded room was granted instantly. I had reservations made again for my next trip but due to unfortunate change in plans, I had to cancel my reservation with Swissotel. Hotel management was very understanding and patient with...

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Helpful?
3Thank Aileen S
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear Aileen S, Thank you for the positive review! It brings me great joy to read that you had an enjoyable stay at Swissôtel The Stamford and wish to reassure you that we will remain highly dedicated and committed towards ensuring exceptional service standards. Once again, thank you for your valuable feedback and I look forward to your next visit...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Singapore, Swissôtel The Stamford is a deluxe hotel that boasts a prime Singapore location amid the diversions of the Raffles City shopping complex and just 20 minutes away from Singapore Changi International Airport. One of Southeast Asia's tallest hotel, Swissôtel The Stamford offers a luxurious range of 1,261 guestrooms and suites with a wealth of amenities and panoramic views of Singapore and Malaysia. It also boasts an impressive array of 16 restaurants and bars including the Equinox Complex, Singapore's most exciting dining and entertainment complex. The hotel also houses the 70,000 sq. ft. Raffles City Convention Center which comprises 27 meeting venues with technologically advanced business facilities and services. ... more   less 

Additional Information about Swissotel The Stamford Singapore

Address: 2 Stamford Road, Singapore 178882, Singapore (Formerly Swissotel The Stamford)
Region: Singapore > Singapore
Price Range: €144 - €306 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel The Stamford Singapore 5*
Number of rooms: 1261
Reservation Options:
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Also Known As:
Swissotel The Stamford Hotel Singapore
Swissotel Stamford Singapore
Swissotel Singapore
Swissotel The Stamford Singapore
Hotel Style:
#26 Family Hotel in Singapore
#27 Spa Hotel in Singapore
#33 Romantic Hotel in Singapore
#38 Business Hotel in Singapore
#57 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel The Stamford Singapore staff and other travellers.
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Questions? Get answers from Swissotel The Stamford Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prefer the rooms at the higher floors with the view for the bay”
 of 5 bubbles JoaoMarceloBCosta, 23 Mar 2017 | Read review
“I had a great view on the 48th floor. I had a City view. Marina view is an option i assume.”
 of 5 bubbles amandaeI4704ZJ, 23 Mar 2017 | Read review
“ask for views - first time the view was superb with the cathedral, second time view wasn't great”
 of 5 bubbles aidyonline, 22 Mar 2017 | Read review
“Hotel on the top of MRT City Hall Station”
 of 5 bubbles junita_535030109, 19 Mar 2017 | Read review
“stay somewhere else”
 of 5 bubbles rawsoanddim, 19 Mar 2017 | Read review
5 of 5