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Novotel Singapore Clarke Quay

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#69 of 308 Hotels in Singapore
Certificate of Excellence
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5,692 Reviews from our TripAdvisor Community

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Showing 4,863: English reviews
Semarang, Indonesia
Reviewed 2 June 2014

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Untung S
KevinBossino, General Manager at Novotel Singapore Clarke Quay, responded to this review

Tokyo
Reviewed 1 June 2014

Staff is very helpful and well maintained however bit old. Location is quite good just next to night out. Would recommend all category guest. Swimming pool is also nice however better decorate more as resort.

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Helpful?
Thank tomairways
KevinBossino, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear tomairways, Thank you for your recommendation and positive review of our facilities and services. I am very pleased to read that you appreciated the friendliness of our staff and enjoyed your visit to our hotel. It is truly encouraging as our guest’s satisfaction is our main concern. We appreciate you valuable feedback and we look forward to having you...

Perth, Australia
Reviewed 1 June 2014

Novotel CQ location is across the street to Clarke Quay complex (nightlife, restaurants and MRT station); japanese supermarket & restaurants (mall building basement) and 7-Eleven. Loved being able to enjoy night life along Clarke Quay without worrying about hassle of transportation back to hotel as we just walked across the street. Hotel room was large, clean and comfortable. Hotel staff...

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1Thank DetSam
Auckland Region, New Zealand
Reviewed 31 May 2014

I would strongly recommend this hotl for your stay in Singapore. It offers great value for money. Located in the heart of Singapore entertaiment spot the Clarke quay. Room very clean and neat and aboved expectation. Service was friendly and really makes you feel at home.

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Thank maxcyril9
Rockhampton, Australia
Reviewed 31 May 2014

Novotel Clarke Quay is located in the best spot to enjoy all that Clarke Quay has to offer and it is very easy to enjoy the rest of Singapore from this location, with taxis and red bus at the door step. The hotel itself can do with an upgrade of some of it's furnishings as they are a little bit...

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Helpful?
1Thank Rocksolidreview
KevinBossino, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Rocksolidreview, Thank you for taking the time to post a review. Indeed, we are fortunate to be in one of the best locations in Singapore, in the middle of the entertainment district with a plethora of restaurants and bars and tourist attractions around us. I am glad that our team were able to be of service to you and...

Penang
Reviewed 31 May 2014 via mobile

Stayed 2 nights at this hotel during my biz trip. Got a free upgrade to an executive room and free wifi service as part of the Le Accor membership which was neat. The hotel is located just walking distance away from the happening Clark Quay. What was odd is the lobby is located at the 7th floor of the building...

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Helpful?
Thank Shaun_Yap
KevinBossino, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Shaun_Yap, Thank you or taking the time to post a review. Being a Le Club Accorhotels member is certainly worthwhile as it does entitle members to certain privileges such as free Wi-Fi access. Your message about the breakfast will be conveyed and discussed with our food and beverage team, however if there is anything specific that you would like...

Singapore, Singapore
Reviewed 31 May 2014

While this hotel is my first and not last .Staff at check in are friendly but slow.Check in is at the 7th levels..We stay at the executive room,its spacious and balcony too.But useless,cannot open to go out (safely precautious).Amenity is good,in term of nesspresso coffee machine and even dvd player. Price abit expensive but location is good for night drinking...

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Helpful?
Thank moppetwayne
KevinBossino, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear moppetwayne, Thank you for your time in posting a review. I’m glad that you found our staff friendly, albeit slow. We will work on our training to speed things up. The lobby, being on the 7th floor is, in a way, a blessing in disguise as it provides a sanctuary from the excitement and hustle and bustle of Clarke...

Solo, Indonesia
Reviewed 30 May 2014

Review collected in partnership with Accorhotels.com
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Thank suisse4all
Singapore, Singapore
Reviewed 30 May 2014

thank you for everything to all management of novotel clark quay singapore especially ms.Kumi and a nice lady in receptionist. My room is upgraded to executive and also the cake for my mom is arranged though I wrote for the cake one day earlier before I stay. One thing I want to complaint there's a neighbour room have parties until...

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Thank good33
Perth, Australia
Reviewed 30 May 2014

Family of 4 travelled in April 2014. Upon check in, and well after standard check in time we discovered that they didn't have our rooms ready. We booked via the hotel's website and requested interconnecting rooms - superior bay view rooms. We were told to wait for our room in the lounge; I discovered we were not the only ones...

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Helpful?
1Thank KylsF

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Square
The Square
Cuisines: Asian, International, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 

Additional Information about Novotel Singapore Clarke Quay

Address: 177A River Valley Road, Singapore 179031, Singapore
Region: Singapore > Singapore > The Quays
Price Range: €144 - €240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Hotels.com and Travelocity so you can book your Novotel Singapore Clarke Quay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#62 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Singapore Clarke Quay staff and other travellers.
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Questions? Get answers from Novotel Singapore Clarke Quay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper Floor Level Rooms facing the harbour”
 of 5 bubbles Holidays1023, 21 Jan 2017 | Read review
“There are better hotels for young children”
 of 5 bubbles BHWA, 15 Jan 2017 | Read review
“pay for the view, you will not regret”
 of 5 bubbles alexmaria_lifanov, 14 Jan 2017 | Read review
“Marina view. Do no except a pool view unless you want to keep your balcony door closed as the noise from building works is so so bad.”
 of 5 bubbles margaretr883, 12 Jan 2017 | Read review
“Ask for a front facing room over Clarke Quay and not the backside over the building works.”
 of 5 bubbles adasco02, 5 Jan 2017 | Read review
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