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Pan Pacific Orchard

10 Claymore Road, Singapore 229540, Singapore
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Isetan Scotts
    0.3 km
  • 5 star hotel
  • Free Wifi
Reviewed yesterday
High Quality Service
My family and I stayed at the Pan Pacific Orchard location. We... more
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2,026 Reviews from our TripAdvisor Community

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Showing 1,879: English reviews
Singapore, Singapore
Reviewed yesterday NEWvia mobile

My family and I stayed at the Pan Pacific Orchard location. We booked via Expedia website. We reserved the room we needed noting we had 4 people. In fact, we were charged USD $115 more for our 2 children. When we checked in and went to room, the room only had 1 king size bed and no pullout couch. Needless...

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Helpful?
1Thank hojoker
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We truly appreciate your positive feedback about our associate, Jatin. It is definitely a boost for us every time we hear positive reviews such as this. We will be sure to let our associate know that he made an impact during your stay. We hope to welcome you...

Houston, Texas
Reviewed yesterday NEW

Excellent stay away from downtown, easy to get in and out with taxis. Very large executive suite with all the amenities. Had a good nights rest every night.Very big spread of Breakfast included. Wifi is excellent. They could do with getting a good chef for the Indian/Malaysian section of the breakfast, I did not like the cooking. Getting a taxi...

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Helpful?
Thank Dev A
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope that you will return to Pan Pacific Orchard, as we will certainly welcome the chance to impress you again! Warmest regards, Craig Syphers General Manager

Tel Aviv, Israel
Reviewed 2 days ago NEW

the hotel qauality and location is very good , freind ship service in the hotel is perfect , except the condition of the very low lightning inside the room. If will be possible to improve the intensity of the lighting in the room it would be nice of you

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Helpful?
Thank zaharon
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Thank you for your suggestion regarding the intensity of the room lighting, we will check it immediately with our maintenance team. We hope to welcome you back...

Libreville, Gabon
Reviewed 2 days ago NEW

Just a few meters away from Orchard Road (and you can actually just cut across Palais mall for a comfortable short cut). Great staff - we thought we had left something behind in the room, and the team on the Facebook messenger was prompt in responding and all ready to mobilise a search for the item! Very much appreciated. The...

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Helpful?
Thank Marfa_11
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. Our associates have evidently embraced the Pan Pacific signature style of personalized care and we believe your kind words will encourage our associates in their commitment in serving guests better. We are also happy to hear that you enjoyed the convenience of the in-room Nespresso coffee machine. We...

Sydney, Australia
Reviewed 2 days ago NEWvia mobile

Fantastic location with Orchard just around the corner. I found a local hawker style eatery around the corner right on Orchard Road that was open at 7am! Friendly and helpful staff but room condition needs a revamp. The toilet sliding door is broken and there is a stain on carpet around the mini fridge. I dont think the bedsheets are...

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Helpful?
Thank Jenny F
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are pleased that you enjoyed the convenience of staying at our hotel, which is in the heart of Orchard Road and a very strategic location that brings our guests just a few steps away from must-see attractions and various entertainment options. Your feedback is extremely valuable to...

Auckland
Reviewed 2 days ago NEWvia mobile

Our stay at Pan Pacific on Orchard Rd was great. It is great place with excellent room and the staff were really nice as well. The room facilities were great as well. Its a good location and easy walking distance to Orchard Road. Definitely recommend this place

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Helpful?
Thank bhavd2017
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard and for recommending us to other travelers. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to seeing you again and as always, continue to be at your service. Warmest regards, Craig Syphers...

Australia
Reviewed 2 days ago NEW

I've stayed at this hotel a few times before. The hotel is in a great location, right on the doorstep of Orchard Road, and a 10 minute walk from the wonderful Botanic Gardens. For me, this is the lure of the hotel. The rooms are a good size and quite modern, the staff are friendly and efficient, if unexceptional. A...

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Helpful?
1Thank bagaglio
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard again. We are glad to hear that overall your experience was positive. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are sorry to hear the inconveniences that you have experienced during your stay with us. We appreciate your...

Reviewed 4 days ago NEW

Short walk to Orchard MRT, Close to 7/11, a food court, a supermarket and a cinema. Good place for who wanted to shop all day. Spacious room and their complementary phone and internet service are very good + great deal on theme park and other entertainment. If you planning to stay here, don't rush to buy a sim card at...

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Helpful?
1Thank Minh L
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are glad that you found our rooms not only spacious, but well-equipped with modern amenities. We are pleased that you enjoyed the convenience of staying at our hotel, which is in the heart of Orchard Road and a very strategic location that brings our guests just a...

Boulder, Colorado
Reviewed 4 days ago NEW

We've been staying at the Pan Pacific for a week and a half on business, and have stopped in almost every day at the Lobby Lounge. They have a nice happy hour drink special, and the staff is especially friendly, attentive, and professional. We've been very well treated by both the manager and the service staff. The room is calm...

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Helpful?
1Thank steve j
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are happy to hear that you had the opportunity to try the refreshing drinks at the Lobby Lounge. We are delighted that the impeccable service delivered by our associates was able to exceed your expectations. We look forward to seeing you again and as always, continue to...

Reviewed 4 days ago NEW

My experience dining at 10 at Claymore was excellent. The staffs were very friendly and helpful, especially Falini. The oysters were unforgettable. They tasted fresh as if they just caught it. The ambiance was cozy and exclusive at the same time. I will definitely come back.

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Helpful?
1Thank Imran S
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for dining at 10 at Claymore and sharing your experience with us and it’s great to hear that you enjoyed our buffet spread. I'll be sure to pass your compliments to our 10 at Claymore team. Your kind words will definitely encourage our culinary team in their commitment in serving guests better. We hope that you will return...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
10 at Claymore
10 at Claymore
Cuisines: Chinese, Japanese, Seafood, International, Asian, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 

Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: €158 - €286 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Orchard 5*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Pan Pacific Hotels Group, Agoda, Travelocity, Priceline and Asiatravel.com Holdings so you can book your Pan Pacific Orchard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore
Hotel Style:
#9 Family Hotel in Singapore
#9 Spa Hotel in Singapore
#11 Business Hotel in Singapore
#18 Romantic Hotel in Singapore
#21 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Orchard staff and other travellers.
25 questions
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See all questions (25)

Questions? Get answers from Pan Pacific Orchard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“only the lightning in the room is very low/poor , it's very dificult to writing or reading”
 of 5 bubbles zaharon, 22 Jan 2017 | Read review
“Studio Rooms are large and enough for family stay”
 of 5 bubbles MaCrisD, 18 Jan 2017 | Read review
“Rooms on the pool side might be quieter, on weekends it can get a bit loud at night on the orchard road side”
 of 5 bubbles Markus403, 13 Jan 2017 | Read review
“Walk to the right of the lobby to Isetan Shaw towers, links to underground tunnels to many great shopping and train station.”
 of 5 bubbles CherylC668, 4 Jan 2017 | Read review
“Rooms are very quiet and very clean!”
 of 5 bubbles soldier1273, 4 Jan 2017 | Read review
5 of 5