PARKROYAL COLLECTION Marina Bay, Singapore
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PARKROYAL COLLECTION Marina Bay, Singapore

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Avg. €240 /night, 3/17 - 3/18
€310
per night
€275
per night
€240
per night

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About

#18 of 352 hotels in Singapore
4.6 of 5 bubbles
Location
4.2 of 5 bubbles
Rooms
4.1 of 5 bubbles
Value
4.4 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.3 of 5 bubbles
Sleep Quality
Sitting in the heart of the central business district and Marina Bay, with panoramic views of the Singapore city skyline, the 583-room PARKROYAL COLLECTION Marina Bay, Singapore is the country’s first ‘Garden-in-a-Hotel’. An champion of sustainability, environmental responsibility and advocate for green innovations in the hospitality industry, the hotel is home to Southeast Asia’s largest indoor sky-lit atrium, containing over 2,400 plants, trees, shrubs and groundcovers from more than 60 varieties of flora spread across 15,000 square feet of space throughout. Distinctive dining options are available for every palate and occasion, from international and Asian culinary creations at Peppermint, progressive Cantonese cuisine at Peach Blossoms, a selection of over 90 varieties of whiskies and craft cocktails at Portman’s Bar, and alfresco dining at Skyline Bar. A rooftop Urban Farm spanning 150 square metres houses over 60 varieties of fruits, vegetables, herbs and edible flowers, forming the backbone of the hotel’s farm-to-table, farm-to-bar and farm-to-spa concepts. The 25-metre swimming pool comes alive with 1,380 glowing fibre optic lights at dusk, and a refreshing dip in the pool articulates an experience not unlike the sensation of floating amongst a star-studded galaxy. Catering to environmentally conscious travellers, the hotel focuses on stylish contemporary vibes brought to life through biophilic design, iconic architecture, eco-friendliness and lifestyle experiences.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Babysitting
Indoor play area for children
Airport transportation
Car park
Wifi
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Kids pool
Highchairs available
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Bay View
Marina View
Languages Spoken
English, Chinese, Japanese, Korean and 1 more
Hotel links

Location

6 Raffles Boulevard Marina Square, Singapore 039594 Singapore
4.5
4.5 of 5 bubbles11,291 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of the city, PARKROYAL COLLECTION Marina Bay is celebrated for its comfortable rooms with modern touches and breathtaking views of Marina Bay, though there are some mentions of the bathrooms being a tad outdated and concerns over soundproofing. The hotel's cleanliness and serene atmosphere, complete with the soothing sounds of birds, receive high marks from guests. While its location is touted as perfect for exploring nearby attractions, a few guests note it's a bit of a walk to transport. The staff's commendable service adds to the hotel's appeal, and while opinions on value vary, the comprehensive amenities, including a lush garden, state-of-the-art gym, and picturesque pool, are widely applauded.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Comprehensive

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Detailed Reviews
Michael W wrote a review Nov 2024
Cairns, Australia
+1
5.0 of 5 bubbles
ParkRoyal Collection Marina Bay is a place I just keep going back to.

I've bene staying here for many years on my trip to visit friends in Singapore.
The staff are incredible in their genuine warm welcome you always receive on arrival and greetings during your stay. Their service, efficiency and dedication to guest is second to none.

The rooms are of generous proportion with a huge king sized bed with high quality bedding and pillows to help you sleep, relax and recharge.
The rooms are very understated in their clean styling , with great quality fixtures and materials used in finishes.
Wifi is easy to use and great a speed, a safe is located in the wardrobe for your security of valuables, and their is plenty of hanging space for your clothing, with robes and slippers as well.

Room lighting is multi configurable to suit your mood.

The bathroom is well serviced with a shower ( multi nozzle ) cubical as well as a deep bath. The wash bench has plenty of space to lay out your toiletries whit even more storage located on a shelf under the bench. You have a generous range of amenities also provided in the bathroom.
Everything you need is already provided in the room, and should you require additional services , they are provided promptly.

You have a great range of dining in-house as well and bars to select from. I have always enjoyed afternoon drinks poolside with friends when they visit.

The location for me is perfect, you have great views over Marina Bay as well and the CBD. You can walk to the CBD quite easily as well as the Chimes , Raffles and the Kampong Glam area.

Taxis are called for you quickly if need and there are MRT stations all within an easy walk.

The Marina Square shopping complex is easily reached thought the hotels own access point, where there is a huge range of food and shopping located.

The one thin for me though that keeps me going back are the staff, they are amazing. I always look forward to heading back two or three times a year because of the incredible staff and the hotel.
Read more
Date of stay: October 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: It never seems too crowded what ever venue you use within the hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 18 Nov 2024
Dear Mike4751, Thank you for your wonderful feedback! We are thrilled that your stay at PARKROYAL COLLECTION Marina Bay exceeded your expectations. Your compliments on our stunning property, fantastic location, spacious and clean room and our excellent service, are greatly appreciated. We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect. PARKROYAL COLLECTION Marina Bay is centrally located in the Downtown Core, offering seamless connectivity to popular tourist attractions, a myriad of shopping malls and vital amenities! Providing top-notch service from welcome, arrival to departure and making sure our guests are happy is our priority, and we're delighted to have met your expectations. Once again, we appreciate your support of our hotel and look forward to welcoming you back in future. Inspiringly Yours, Phil Smith General Manager
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Clear_Brook_Rae wrote a review Jul 2023
Singapore
+1
Hotel's Favourite
5.0 of 5 bubbles
We enjoyed our Staycation and were delighted to catch a glimpse of the Pre-National Day Rehearsal in across the skyline.
The room was spacious and clean; with balcony to catch some fresh air. The coffee machine was a darling for each perk-me-up moments. The only shortcoming, personally, was the pillows a bit too hard to my liking (Papa Bear's hard pillow hence he would appreciate it :)
The breakfast buffet at Peppermint was sumptuous and we were spolit for choice; we were glad to be able to dine in the gigantic bird-nest cove and marvelled at the real life birds singing... amazing.
The only shame is not having to swim in the pool which was crowded most of the time (even at night!). Overall, it was a gorgeous staycation and we would be back soon :)
Read more
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 12 Jul 2023
Dear Clear_Brook_Rae, Thank you for choosing PARKROYAL COLLECTION Marina Bay, and for taking the time to share your wonderful experience with us. We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect. Once again, thank you again for choosing PARKROYAL COLLECTION Marina Bay. We truly appreciate your feedback and hope to welcome you back for another exceptional experience in the future. Inspiringly Yours, Melvin Lim General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
CumbrianGlobetrotter wrote a review Feb 2025
Whitehaven, United Kingdom
4.0 of 5 bubbles
We have stayed at this hotel many times both in its current guise as the Parkroyal and previously as the Marina Mandarin.
We like the location and easy access to the MRT.
We had a 2 night stay in January 2025 and didn’t encounter any problems. We had an urban deluxe room. The bathroom was a bit tired and the room lacking in storage space but apart from that we had a great stay. We only ate breakfast on 1 morning as we had a very early start on our 2nd morning. Breakfast restaurant wasn’t too busy and there seemed to be a decent supply of everything.
We returned for another 2 night stay in mid-February at the end of our holiday. This time we had a Lifestyle premier room which we preferred as it had a better bathroom and was slightly larger than our previous room. The breakfast in Peppermint however on this visit was a total let down.
You had to queue to get a table for breakfast. The wait wasn’t too long but I have never experienced this before. It was chaotic. We were given a table and went to the buffet. The cold offerings (juice, cheese and fruit) were adequate. I ordered the eggs Benedict. The eggs were stone cold as was the hollandaise sauce – I left it as it was inedible and decided on a fried egg instead. This too was cold so I also left it. I decided on a croissant and jam. The jam was empty so I tried to attract the attention of the lady behind the counter but she was too busy on her mobile phone to assist!
I complained to a restaurant manager who did offer to get me some hot food but by then I had had enough.
On our 2nd morning my husband decided to miss breakfast due to the chaos of the previous day so I went alone. Again, I had to queue to get a table. I decided to have pancakes & berry compote. The compote dish was empty so I asked for it to be refilled. By the time this had been done the pancake container was empty so I had to ask for pancakes. When these arrived people also wanted maple syrup but this too was empty. In the same area was hot oatmeal also empty. There seemed to be no systems in place for replenishing items – I didn’t see anyone checking that dishes were refilled.
Would I stay here again? Possibly as I like the location. But there are many other hotels in the immediate vicinity so maybe it is either time for a change or book room only.
Read more
Date of stay: February 2025
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 3 weeks ago
Dear CumbrianGlobetrotte, Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay. PARKROYAL COLLECTION Marina Bay aims to provide our valued guests with restful stays and memorable experiences. Our associates will take your feedback in our stride and work towards continuous improvement. We regret to learn that your stay with us was less than satisfactory due to the various issues that you encountered. This is not an experience we pride ourselves upon, and certainly one we will be committed to ensuring a remedial action in effect upon for a reinstatement of our usual service and standards. Please be assured that your feedback will be highlighted to the respective departments and a slew of improvements will be implemented to enhance our offerings and service standards and reduce any inconvenience in the future. Once again, thank you for taking the time to write to us, your feedback is noted and much appreciated, and hope to have another opportunity to serve you again. Inspiringly Yours, Phil Smith General Manager
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Severine A wrote a review Jul 2024
5.0 of 5 bubbles
The Inn is conveniently located and is a 10-minute walk from Marina Bay Plaza and its garden.
The Parkroyal Collection is a superb Pension where nature, calm and serenity prevail. The rooms are quiet and of absolute comfort, the beds cozy, nothing missing including the sockets which are universal.
The public areas make you want to stay in this cocoon of nature, the vegetation is lush, you can enjoy Breakfast, lunch or aperitif in these beautiful wooden nests. There are bulbuls in hanging cages singing, which gives an even more immersive Impression. These birds stay only 2-3 hours in a cage in the form of a weekly rotation and are then put back in their huge aviary.
Breakfast is very expensive but it is gourmet and visits all Asia as well as Europe, everyone will find something to feast on.
The Inn is ecologically oriented and offers in every room a tap of filtered water for drinking, so there are no plastic bottles, as for air conditioning, it is used in a reasoned way.
Finally, the services offered are at the height of a luxury establishment and the concierge of a formidable efficiency.
Very, very nice experience.
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Automatically translated
Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LivDaley wrote a review May 2024
Brooklyn, New York
4.0 of 5 bubbles
The mall under which is the City Hall subway (MRT) stop is around the corner and there are mostly escalators in route. So it's a pretty easy 45-minute commute from the airport. And it's tap credit card to pay.

The location is good but there is only one hotel entrance and it is in an awkward location for walking to the main attractions in the area.

Even with a pre-arrival email they would not allow my niece early check-in. But they gave her a coffee and let her sit by the pool until I arrived.

I originally thought I got a great deal for $300 a night as it was newly renovated, and I booked 9 months in advanced. But now I think that price point is about right for the accommodation. The deluxe room was to be for 3 people but upon arrival they said if a third had joined they would add a roller bed and that would have barely fit in the room.

The room was attractive and quiet, with a fridge and a kettle. They have a filtered water tap in the bathroom which was a very nice feature. The bedding was plush and they had a rainfall shower. The hotel itself has a nice relaxed ambience. The TV picture quality was outstanding.

The gym was ok: a bit disappointing given the pictures they feature in their ads. They had separate studios for classes but only offer one class a week.
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Date of stay: March 2024
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 5 May 2024
Dear LivDaley, Thank you for sharing your detailed feedback on your recent stay at PARKROYAL COLLECTION Marina Bay. We're pleased to hear that you found the location convenient, with easy access to the City Hall subway station and a straightforward commute from the airport. We apologize for any inconvenience regarding early check-in arrangements and appreciate your understanding. It's great to know that our team provided your niece with a comfortable space to wait until your arrival. Regarding the room accommodations, we appreciate your insights and will take them into consideration for future improvements. We're glad to hear that you found the room attractive, quiet, and well-equipped with amenities like a fridge, kettle, and filtered water tap in the bathroom. Your feedback on the gym facilities is also noted, and we'll strive to enhance the offerings based on your input. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for an even more enjoyable experience in the future. Inspiringly Yours, Phil Smith General Manager
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soniameyrick wrote a review Aug 2024
Worcester, United Kingdom
5.0 of 5 bubbles
Stayed for 7nights. Booked through an agent but upgraded directly with the hotel to a Urban Suite with access to the club lounge - this really was the icing on the cake.
Easy check in and paid for the upgrade on arrival. They do take a large deposit as well to pay for any incidentals.
We were on the 19th floor. Lots of lifts and never waited long for one.
Room was lovely - bedroom with a large bathroom. Loads of toileties They hadn't set up the bed for my son but between check in and reaching the room it was done! Housekeeping were good and room kept very clean.
We moved the bed into the lounge - he wanted his own space. There was a second bathroom off the lounge too.
Mini bar included soft drinks that were part of cost and it was refilled each day. A basket of snacks as a one off. As it was my birthday there was lots of chocolates.
Loved the filtered water in the bathroom - we took water bottles and refilled before going out. Did not buy a bottle of water throughout our stay in Singapore.
I like it quiet at night and nothing disturbed my sleep - in fact we got over jetlag really quickly as had such a good sleep on the first night.
There was a negative - no drawers for clothes so other than those we could hang up, the rest had to stay in the cases.
The hotel was beautiful- loads of greenery, and extremely friendly.
The pool area was also lovely - pool so warm. We used it every day and son enjoyed swimming in the evening with it lit up.

The club lounge - what a treat. Ariane and team were brilliant. They learnt our names and welcomed us. We did try the main restaurant for breakfast but it was busy and on the 2nd day couldn't get a cup of tea so went to the club lounge - made to order breakfast every day! The team took an interest in what we did each day and asked about it later in the day. Evening cocktails between 6-8pm was great (as alcohol is expensive in Singapore) and I was met with a glass of champagne each evening.
On our last day I wasn't very well, and they sent a bag back to the room with goodies to make me feel better and extended our check out until late so I could rest before a late flight home.
If I did return to Singapore I would stay here again - although the larger room and club lounge access without a doubt made it that extra special.
Read more
Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Great location next to MRT, friendly and helpful staff, club lounge a real treat.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 1 Sept 2024
Dear soniameyrick, Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice. We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect. Service is one of the most important aspects of a hotel, and we are incredibly pleased to hear nothing but great feedback from you regarding the service our team members provided. It is a pleasure to have known that Ariane and team have gone above and beyond to ensure you had a memorable stay with us. We appreciate your recognition of their dedication. It will be our tremendous pleasure in ensuring this feedback is shared. Once again, we would like to thank you for sharing your review with us and we look forward to welcoming you back in the future. Inspiringly Yours, Phil Smith General Manager
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Joyce B wrote a review Sept 2024
Manchester, United Kingdom
4.0 of 5 bubbles
Stayed for 5 nights whilst enjoying the sights of Singapore. We had a room overlooking Marina Bay on the 18th floor that the travel agent had recommended, and it had the most spectacular view from a small balcony.
Our room was perfectly appointed and I particularly liked the fact that there was an ironing board and iron as we were going out to some very nice places.
The hotel has a nice city pool on its fourth floor and a bar serving snacks and a bar menu next to the pool, perfect place for a couple of hours relaxation when you are in between visits.
There is a well appointed gym on the same floor too.
The hotel has gorgeous planting internally which is quite special.
Location wise, it was perfect for us as went everywhere on foot, or on the MTR, and really enjoyed walking back from all the key places to visit in the area.
The only reason why I didn't mark this as Excellent was because of breakfast which was far too busy every day despite varying the time of arrival, and a lot of rude people when you were trying to choose from the buffet. in addition they have a system on hot drinks where they take an order when you sit down but it doesn't work, its too slow and they cant find the right tables most of the time. One for improvement.
But the location of this hotel and the room makes it a must visit
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Date of stay: September 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 30 Sept 2024
Dear Engineer531, Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice. We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect. Please be assured that your feedback will be highlighted to the respective departments and a slew of improvements will be implemented to enhance our offerings and service standards and reduce any inconvenience in the future. Once again, thank you for taking the time to write to us, your feedback is noted and much appreciated, and hope to have another opportunity to serve you again. Inspiringly Yours, Phil Smith General Manager
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MF wrote a review Sept 2023
Singapore, Singapore
+1
1.0 of 5 bubbles
F1 track view package (guaranteed track view)
This room coasted SGD$ 1,900~ (tax and service charge excluded).
We found out it is a big disappointment.

First of all, about the “ guaranteed” track view.
Technically, you can call it a “track view” but 50% of the track was blocked by trees and the marina square shopping mall entrance (as photos attached). You better call it “partly blocked track view” room.
From the photos attached, people standing outside the shopping mall on the opposite of the road have a better view than us. We definitely chose the wrong hotel for F1 experience.

Moreover, glasses in the room are dirty (photo attached). Keeping clean seems like a difficult task for your staff to achieve.

Also, staff at the buffet breakfast place are joke. They are lake of communication, repeatedly escorted different guests to the same table causing confusion. If you don’t put your personal staff on the table and go to grab your food, you’ll find someone at the table you were escorted a min ago. I saw this happened more than 4 times when I was having my breakfast. People standing around our table because their table were occupied by other guests. That was an annoying situation.

To those planning to stay in this hotel for 2024 SG F1 Grand Prix track view package. You will pay more than SGD$2,000 to look at the trees and shopping mall entrance. Make sure this “50% blocked track view” is the view you want and you don’t mind to pay that amount of money for one night.

To manger or anyone going to reply this review. Don’t give me a templet reply and don’t tell me it is a misunderstanding. When you prompted a “ guaranteed track view” room, we expected a CLEAR track view without any obstacles. Idk about the commercial regulation in Singapore but the gap between your HP about the track view and the actual track view from the room is a misleading advertising case in my country.
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Date of stay: September 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paradise66810742635 wrote a review Jun 2024
5.0 of 5 bubbles
Chef: Chef Lee

The food was excellent overall, with my guests offering praise rather than complaints. They consistently complimented the quality and enjoyment of the entire menu.

Banquet Managers: Apple & Jayson

Apple and Jayson were always available when needed. Apple, in particular, was attentive, constantly ensuring the bride and groom stayed hydrated throughout the event by providing water. These thoughtful actions made my bride and me realize the importance of small details.

AV Manager: Tarmizi

Tarmizi was very patient and helpful, assisting me with setting up my laptop and offering suggestions for the banner. He was a genuinely nice person to work with.

Wedding Manager: Xina

From the moment we met Xina, we knew she would be incredibly helpful. She guided us through the wedding planning process, offering timely suggestions and staying until the first march-in to ensure everything went smoothly. When I forgot to print the ROM certificate, she quickly assisted with printing it out. She was consistently available, both via WhatsApp and in person, to ensure everything ran smoothly. She also remained patient when some guests arrived last minute and others canceled unexpectedly, providing advice to help me stay calm and manage the event effectively.

Overall, I am amazed by the level of service at the hotel, especially from Xina and Apple.

I would like to take this opportunity to thank the staff of Park Royal @ Marina Bay!
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Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 24 Jun 2024
Dear Paradise66810742635, Thank you for choosing PARKROYAL COLLECTION Marina Bay, Singapore, and for sharing your recent experience with us. We greatly appreciate your valuable feedback, as it helps us ensure we are meeting and exceeding our guests' expectations. We are delighted to hear that you had a fabulous stay with us and enjoyed our excellent location, beautiful hotel facilities, and the overall quality of our services. Your kind words about Chef Lee and our culinary team, as well as Apple, Jayson, Tarmizi, and Xina, mean a lot to us. They take pride in delivering exceptional service and creating memorable experiences for our guests. Your feedback will be shared with our team as recognition of their hard work and dedication. It is guests like you who inspire us to continuously strive for excellence. We look forward to welcoming you back to PARKROYAL COLLECTION Marina Bay for another memorable stay. Should you have any further comments or need assistance with future reservations, please feel free to contact us directly. Once again, thank you for choosing to stay with us. We appreciate your feedback and hope to see you again soon. Inspiringly Yours, Phil Smith General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
magspool wrote a review Nov 2024
Liverpool, United Kingdom
+1
5.0 of 5 bubbles
We had a wonderful experience at this Hotel.

The room had everything you need to support a comfortable base from which to explore Singapore, including bathroom toiletries - such as Shampoo, conditioner, body wash and body lotion. Bathrobe and slippers, iron, ironing board, hairdryer, safe and minibar. We didn’t use anything from the minbar but used it to store our own juices and a few beers we bought in local supermarkets ( Supermarket beer around 4 S. dollars for a large bottle) there is also filtered water in the bathroom and we found that all the establishments we visited offered free water by the glass. ( not sure about h the hawker markets as we didn’t ask)

The pool area/ swimming pool is beautifully lit up of a night, and the pool seemed to get busy around 9pm when we were up there. Pool closes at 10.30 pm and I believe it opens at 10am. We had some beers and hamburgers at the pool bar and had a really nice experience.

We also drank and ate in Portmans Bar, again, couldn’t fault the experience.

Staff - I won’t single anyone out as everyone helped make our stay special - from the arrival through to check-in, staff at the pool bar to those working in Portmans the front desk who gave us street directions every day., and the cleaners who kept everything clean.

Thank you all for making our trip memorable.
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Date of stay: November 2024Trip type: Travelled as a couple
Room Tip: If the weather is really bad, you can get access to the shopping malls/MRT stations via the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 28 Nov 2024
Dear magspool, Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice. We are deeply delighted to learn of your experience, from the well-appointed room, to the delivery of your stay by our associates. It will be my great pleasure in ensuring this feedback is shared upon Collection Club team at PARKROYAL COLLECTION Marina Bay , in recognition of their dedication to the experience of every Guest of the Hotel. Service is one of the most important aspects of a hotel, and we are incredibly pleased to hear nothing but great feedback from you regarding the service our team members provided. It is a pleasure to have known that our associates have gone above and beyond to ensure you had a memorable stay with us. We appreciate your recognition of their dedication. It will be our tremendous pleasure in ensuring this feedback is shared. Once again, we would like to thank you for sharing your review with us and we look forward to welcoming you back in the future. Inspiringly Yours, Phil Smith General Manager
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Answer from John D
Noosa, Australia4 contributions1 helpful vote
No its a sofa but the hotel usually has roll away beds
jay asked a question Nov 2023
Manchester, United Kingdom184 contributions129 helpful votes
Hi staying for 2ngts in January what’s the best way to get from airport to hotel ? Thanks
Answer from Wayne D
23 contributions3 helpful votes
We always have private transfer arranged. They will be waiting for you, maybe more expensive but peace of mind and straight to your Hotel
Laura C asked a question Sept 2023
London, United Kingdom45 contributions41 helpful votes
Can anyone tell me if the Collection Club rooms have a diffuser attachment with the hairdryer please?
Answer from Wayne D
23 contributions3 helpful votes
No it doesn’t. My wife always takes her own hair dryer
Answer from Peter1966_11
Cheltenham, United Kingdom32 contributions40 helpful votes
Check in desk is staffed 24 hours but I’d suggest dropping the hotel an email to alert them to late arrival.
1devon wrote a tip 15 Mar
Portland, OR94 contributions106 helpful votes
5.0 of 5 bubbles
"Pay for Club Lounge."
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Thamarai T wrote a tip 11 Mar
1 contribution
5.0 of 5 bubbles
"Everything was great "
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Alison P wrote a tip 1 Mar
7 contributions
5.0 of 5 bubbles
"Do try Kaya toast at the food hall near bay sooo cheap and many options. Big bus tour red route stop is right next to hotel"
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Jeffrey C wrote a tip Feb 2025
1 contribution
5.0 of 5 bubbles
"Try the club lounge. Join the Discovery membership."
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Paul G wrote a tip Feb 2025
2 contributions
5.0 of 5 bubbles
"Promenade MRT station is a five minute walk from the hotel"
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Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
€233 - €339 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marina mandarin singapore hotel singapore, mandarin hotel singapore, mandarin singapore, singapore mandarin, marina mandarin hotel singapore
FORMERLY KNOWN AS
Marina Mandarin Singapore
LOCATION
SingaporeSingaporeMarina Bay / Downtown Core/Downtown Singapore / Central Area/City Area / Marina Centre
NUMBER OF ROOMS
583
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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PARKROYAL COLLECTION MARINA BAY, SINGAPORE | UPDATED 2025 Hotel Reviews & Price Comparison - Tripadvisor

Frequently Asked Questions about PARKROYAL COLLECTION Marina Bay, Singapore
Which popular attractions are close to PARKROYAL COLLECTION Marina Bay, Singapore?
Nearby attractions include SKAI Bar (0.5 km), Silver Bullion (0.3 km), and Lockdown Escape (0.1 km).
What are some of the property amenities at PARKROYAL COLLECTION Marina Bay, Singapore?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at PARKROYAL COLLECTION Marina Bay, Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at PARKROYAL COLLECTION Marina Bay, Singapore?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to PARKROYAL COLLECTION Marina Bay, Singapore?
Conveniently located restaurants include Colony, Summer Pavilion, and Beach Road Kitchen.
Are there opportunities to exercise at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does PARKROYAL COLLECTION Marina Bay, Singapore have airport transportation?
Yes, PARKROYAL COLLECTION Marina Bay, Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Is PARKROYAL COLLECTION Marina Bay, Singapore located near the city centre?
Yes, it is 0.9 km away from the centre of Singapore.
Are any cleaning services offered at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does PARKROYAL COLLECTION Marina Bay, Singapore offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
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