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PARKROYAL COLLECTION Marina Bay, Singapore

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6 Raffles Boulevard,Marina Square, Singapore 039594 Singapore
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (4902)
Room & Suite (1861)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 28/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from PARKROYAL COLLECTION Marina Bay, Singapore
Updated 28/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#53 of 360 hotels in Singapore
Travellers' Choice
PARKROYAL COLLECTION Marina Bay has completed its transformation into a “garden-in-a-hotel”, the first of its kind in Singapore. Sitting in the heart of the Central Business District, the hotel is a stone’s throw away from well-loved Singapore landmarks, world-class attractions, and dynamic art scene - hallmarks of a destination hotel for travelers seeking unique experiences. Catering to conscious and mindful travellers, the hotel focuses on stylish and contemporary vibes that is brought to life through iconic architecture, eco-friendliness, and lifestyle experiences.
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Hotel links
Special Offer:Stay and Feast

Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
6 Raffles Boulevard,Marina Square, Singapore 039594 Singapore
Getting there
Changi Airport16 kmSee all flights
Seletar Airport14 kmSee all flights
Raffles PlaceSingapore Mass Rapid Transit14 min
Telok AyerSingapore Mass Rapid Transit19 min
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8117Reviews90Q+A100Room tips
Traveller rating
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Popular mentions
asyany wrote a review Yesterday
Singapore, Singapore161 contributions57 helpful votes
Our first time staying here with families and kids. Very friendly and helpful staffs. Cosy rooms with city view. We had dinner and breakfast at the Peppermint. There is also a wading pool for younger kids. Overall we are happy with our stay here!
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Date of stay: September 2021Trip type: Travelled with family
1 Helpful vote
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trvkaki wrote a review May 2021
Singapore, Singapore731 contributions165 helpful votes
+1
Hotel's Favourite
The ParkRoyal Marina Bay (PRMB) was opened end of last year following a renovation and we dropped by for a 1 nite staycation in May. The hotel was still in their soft opening phase as there are still some areas undergoing renovations such as part of the swimming pool area and the suites. Checking in was a breeze and a great delight as there is no queue, possibly due to reduced staycation guests as a result of the Phase 2 Heightened Alert. We will also like to commend the PRMB team which has always been prompt in replying our emails prior to the stay and such customer service is what makes the hotel stand out. The room we purchased was the Signature Marina Bay room, which was supposedly their highest tier room this moment as the suites are still undergoing renovation. Unfortunately the room we were being allocated did not have a direct view of the bay. The bay could only be sighted from an angle at the balcony. Within the room, the direct view was actually overlooking Mandarin Oriental instead. The room was freshly renovated and adopts a minimalist style. Though the PRMB website stated its room size as 32 square metres, it looked considerably smaller than the rooms of similar grade hotels. Also as it is supposedly a higher tier room, we are expecting a bit more furnishing such as a business desk and chair and probably a one seater sofa. The in-room fridge was however cleverly designed to be placed at a height where guests could just open the fridge without needing to bend down. One of the most essential items in a hotel room is the bed and the bed at PRMB was of a nice firmness. The washroom was of a good size where there are also a bathtub, however, the shower cubicle surface area was awkward as there was a pillar that “jagged out” and took up nearly 20% of the cubicle space. Post renovation I was also surprised to see that the shower cubicle does not come with a rain shower which is the norm in hotels nowadays. In addition, the toilet bowl was surprisingly low in height and was not very comfortable for a grown adult, at least myself. This is my second stay at a ParkRoyal within a 3 months period and it appeared that their chain is switching to filtered water tap instead of providing bottled water. Personally I prefer bottled water as I don’t trust the water quality from filtered water tap as it is largely dependent on how frequent the filter are being changed and also how frequent and intensive is the servicing done on the filtered system hoses. Though our room does not come with meals, we were given breakfast, afternoon tea and evening canapés. We are not certain if these were given due to our GHA status (as no room upgrade as ours was already the highest tier available) or if it was given to all room guests due to no dining-in in the in-house restaurants. In any case it was a very kind gesture of the hotel. Also as our room package was the Feast and Eat one which comes with a $400 credit, it was essentially 6 meals in 1.5 days (including the complimentary evening canapés etc.). While Peach Blossom food was great, Peppermint puts up a strong fight with its lobster laksa and Halibut fish and chips. There are two areas whereby some tweaking or improvements will be welcomed. Firstly it will be better if Peach Blossom could cover up their dishes with covers or cling wrap them before delivering to the room, especially in a pandemic period. Next, the food items available in the app was far lesser as compared when making a call to the hotline, as such, the hotel could perhaps consider beefing up the ordering menu in the app itself. Since it was Phase 2 HA we didn’t go around touring the hotel and the only place we went to was the pool. It was of a nice size due to limited visitors but if the hotel will to go back to full capacity, the pool might be too small for personal comfort. We went for a nite swim on the first day of our stay as we heard that there will be “stars” (lights) in the pool but to be honest it did not really awe us very much. All in all this was a great staycation to relax with lots of movies and food. Should the hotel be ranked solely based on the infrastructure it may not be able to match that offered by its more known competitors but what makes it stand out is its customer service, starting from the front desk to the room service delivery personnel and ending off with the concierge. Will I revisit again? Definitely yes and very soon in the near future.
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Date of stay: April 2021Trip type: Travelled with family
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 22 May 2021
Dear trvkaki, Thank you for sharing your comprehensive 5-star review of PARKROYAL COLLECTION Marina Bay Singapore! We are really pleased to hear you enjoyed your stay and your expectations were met in most aspects. We always strive to work towards delivering warm Hospitality to each and every guest making their stay exceptional. We will certainly be sharing your comments with the team which we know will serve as an inspiration to continue to serve with efficiency, warmth and care. The safety and well-being of our guests are of utmost importance to us, especially in these unprecedented times. We seek your kind understanding in this area. Your feedback addressed on the Peach Blossom servings and the Apps Menu are duly noted and we appreciate your valuable input in giving the hotel an opportunity to improve. Please do stay connected by following us on your favorite social media sites to take advantage of exclusive deals and keep up to date by visiting our website. Thank you for your continued patronage to PARKROYAL COLLECTION Marina Bay; we hope to have the pleasure of welcoming you back again. Inspiringly yours, Melvin Lim General Manager
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aswati wrote a review Yesterday
1 contribution
+1
Is super happy with my stay. Finally found a muslim family, very informative and friendly staff. Chk in super efficient by Igor, chkout by Doris and concierge by Syahidah(syafiqa) i dunno if i get this name right. Love the cleanliness of the room, toilet. The hotel is also grams friendly. Keep posing and posting. Will deffinitely recommend this hotel to fsmilies and friends and deffinitely be coming back. Now itching to book the next staycay.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Go esplanade eat... suntec shopping. Parking is also just below
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded today
Dear Freedom38652391383, At PARKROYAL COLLECTION Marina Bay, our associates are all dedicated to providing memorable experiences for our guests, and we are glad that you have experienced the warm hospitality that we are known for. At PARKROYAL COLLECTION Marina Bay, our associates are all dedicated to providing memorable Once again, we thank you for choosing PARKROYAL COLLECTION Marina Bay for your recent staycation, and we look forward to your continuous support. Inspiringly Yours, Melvin Lim General Manager
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Yz Toh wrote a review Yesterday
1 contribution
Had our lunch banquet at ParkRoyal Marina Bay on 18th Sep. Had a fuss free experience with Fiona (wedding coordinator) helping us through out our journey. The wedding went smoothly. Would like to extend our appreciation to Gordon (Banquet Manager) and Ravi who helped out! Would like to thank Sham the AV Manager as well!
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Date of stay: September 2021Trip type: Travelled with family
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded today
Dear Yztoh, Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay. We are heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay. We are extremely privileged and honored to be able to host such an important milestone in your life, and we hope to remain your top choice whenever you wish to hold any future events or simply enjoy a restful staycation. Once again, we thank you for your time, and we hope to welcome you back again soon. Inspiringly Yours, Melvin Lim General Manager
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AlvinHotelguru wrote a review Yesterday
Singapore, Singapore95 contributions65 helpful votes
I booked this club room one month ago, because I like the room with Marina Bay view. Went to this hotel on Saturday afternoon. Check in was smooth, and I went to the room at top floor. Inspected the room, nice room with view of Marina Bay and neighbouring hotels. The room had no drawers and I was greeted with complimentary mixed snacks on the table. I scanned the QR for e-concierge servuce known as IRIS. but IRIS not good enough because I cannot inquire about evening turndown service thru House Keeping icon. But I can book gym slots. I went to Collection Club Lounge at level 5 for afternoon snack and had nice tea time I went back to take a nap. Evening time, I went to club lounge for evening cocktails, and was served bento of light hot snack and cake and had cocktail Then I went back to room to check IRIS and then surf Net on my laptop. Gym time- head to gym at level 5, had 1 hour workout before going back to room and order fruit platter and cocktail. 30 minutes later, food was delivered to my room and I had fruit and drink before going to bed. Next morning I went to have breakfast at club lounge, but was not allowed to help myself at the food . Instead I need to tell the hostess what I want and she bring the food to your table. 2 hour later, head to gym for brief workout before getting ready to check out at 12 noon. Check out was fast and effortless.
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Date of stay: September 2021
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded yesterday
Dear AlvinHotelguru, Thank you for taking some time to share your review with us. We are pleased to know that you have enjoyed your first staycation with us, complementing our spacious and clean rooms, as well as our accessibility to various popular amenities in the vicinity. At PARKROYAL COLLECTION Marina Bay, our team is hard at work creating memorable experiences for our valued guests, and we are pleased to be chosen as the choice hotel of your staycation. PARKROYAL COLLECTION Marina Bay remains committed to providing the best experience to our valued guests. Once again, we thank you for choosing PARKROYAL COLLECTION Marina Bay for your recent stay, and we look forward to your continuous support. Inspiringly Yours, Melvin Lim General Manager
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FORMERLY KNOWN AS
Marina Mandarin Singapore
LOCATION
SingaporeSingaporeMarina Bay / Downtown Core/Downtown Singapore / Central Area/City Area / Marina Centre
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Frequently Asked Questions about PARKROYAL COLLECTION Marina Bay, Singapore
Which popular attractions are close to PARKROYAL COLLECTION Marina Bay, Singapore?
Nearby attractions include Waterfront Promenade (0.3 km), Esplanade - Theatres on the Bay (0.3 km), and Pororo Park Singapore (0.03 km).
What are some of the property amenities at PARKROYAL COLLECTION Marina Bay, Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at PARKROYAL COLLECTION Marina Bay, Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at PARKROYAL COLLECTION Marina Bay, Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to PARKROYAL COLLECTION Marina Bay, Singapore?
Conveniently located restaurants include Melt Café, Portman's Bar, and Lobby Lounge at Conrad Centennial Singapore.
Are there opportunities to exercise at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does PARKROYAL COLLECTION Marina Bay, Singapore have an airport shuttle?
Yes, PARKROYAL COLLECTION Marina Bay, Singapore offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is PARKROYAL COLLECTION Marina Bay, Singapore located near the city centre?
Yes, it is 0.9 km away from the centre of Singapore.
Are any cleaning services offered at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does PARKROYAL COLLECTION Marina Bay, Singapore offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.