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Avg. €220 /night, 9/25 - 9/26
€287
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€228
per night
€169
per night
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#252 of 349 hotels in SingaporeLocation
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quaint
Location
1 Rochester Park, Singapore 139212 Singapore
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 80 out of 100
80
7Reviews1Q+A3Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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Detailed Reviews
Did an overnight stay in a room at the garden level. The hotel was basically new, hence there was nothing to comment about the room amenities, facilities and quality. The garden room had access to open garden at the balcony. It was kinda nice but also lacking privacy. Anyone with access to the garden could literally looked into the room if the curtains were not drawn. It doesn’t help that the hotel only had night curtain. A day curtain could help to provide some privacy while maintaining some sunlight in.
I also like about the room having multiple usb ports for charging of devices. They also had a wireless charger by the bed side which was kinda cool and keeping up with the IT trend. There was electric kettle still available in the room, but also ice water available and the machine along the common corridor.
Carpark wasn’t free as they were not the owner of the entire building. An overnight stay was about S$50, that’s like 20% of the room cost. Offering some Carpark rebates or coupon could help defer the cost.
As for surrounding facilities, there wasn’t much if you were a tourist. The area was surrounded by tech industries, the train station was about 5-7 mins stroll. There’s a nice Starbucks beside the hotel though.
I also like about the room having multiple usb ports for charging of devices. They also had a wireless charger by the bed side which was kinda cool and keeping up with the IT trend. There was electric kettle still available in the room, but also ice water available and the machine along the common corridor.
Carpark wasn’t free as they were not the owner of the entire building. An overnight stay was about S$50, that’s like 20% of the room cost. Offering some Carpark rebates or coupon could help defer the cost.
As for surrounding facilities, there wasn’t much if you were a tourist. The area was surrounded by tech industries, the train station was about 5-7 mins stroll. There’s a nice Starbucks beside the hotel though.
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cynthia Lim, Owner at Citadines Connect Rochester Singapore
Responded 15 Mar 2023
Dear alanthegreat, Greetings from all of us at Citadines Connect Rochester Singapore! Thank you for taking time to share such detailed and helpful feedback on your recent experience staying with us on Tripadvisor. We are delighted you had an enjoyable and comfortable stay with us, and you like the ambiance and décor of our rooms and facilities, especially the in-room facilities. In keeping up to the fast changes in our current environment, our management recognizes the need to have multiple USB ports and charging ports for our guests as most of us have multiple devices. We also like to thank you for highlighting the availability of the 02 hot and cold water dispensers located on each room level. This is part of our Go-Green initiatives which is in line with our national Green Plan 2030 to reduce the use of plastic mineral bottles and we assure you our management shall always strive to review more sustainable practices at our hotel as part of our contribution to benefit the broader environment. We truly appreciate your suggestion about affixing day curtains in our Garden Deluxe rooms and we assure you our management will share your useful suggestion with the relevant persons for their due consideration. You are not wrong is saying our location is not at our city-state’s touristic vicinity as we are located approximately 6.2km from Singapore’s main shopping belt of Orchard Road. However, our hotel offers the perfect lodging choice for overseas guests who are visiting the nearby Fusionopolis Precinct or those with specialist medical appointments at the National University Hospital. We would also share some of the benefits our guests can enjoy when they stay with us. For our nature loving guests, we would recommend treks at the nearby Rumah Tinggi ECO Park which connects to Rail Corridor or Hort Park which are approximately 3.1km from our property. For gourmands, our location offers a plethora of good food because one can indulge in gastronomic feasts at the any of the restaurants in the conservation bungalows or the Star Vista located within our vicinity or at nearby bustling Holland Village which a one-stop MRT ride from Buena Vista station. We sincerely thank you for giving us the great privilege and pleasure to have been of service to you. All of us earnestly look forward to welcoming you back. We are at your service, and we wish you well. Thank you for your valued support. Kind regards, Cynthia Lim, Social Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked a room for my family to try a different kind of CNY Eve. Great place for a short getaway and the hotel seems give a serenity in its location. If you want to stay away from the hustle and bustle of city life; you may want to consider This hotel. With malls around the hotel, we were able to shop around as well. MRT is also just around the corner. My room comes with a Washing Machine, a fridge and a microwave which made it look like a mini-apartment. Very satisfied with my stay. Special shout out to Nuraini, Sue and Bell for assisting us during the check in and sharing with me all the information that helped us a lot. Kudos team! I will be back to stay again..
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Do be mindful to read up on the signages to locate the hotel properly. This hotel’s Lobby for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cynthia Lim, Owner at Citadines Connect Rochester Singapore
Responded 12 Feb 2024
Dear Jonathan Ong, Greetings! Thank you for choosing our hotel to usher in the Lunar New Year and for taking the time away from your busy schedule to share your recent stay experience with us on Tripadvisor. All of us are delighted you and your lovely family had a wonderful stay, and for letting us know you like the ambiance and décor of our exclusive fully equipped Premier room and its in-room facilities. We are indeed glad to be able to cater to our individual guests’ stay requirements due to our inventory of rooms. For guests who stay longer or wish to cook in their room, our Premier rooms provide them with the comfort of a home with a kitchen and washing machine within a room. Our Garden Terrace rooms offer guests who love waking up and stepping into the sun or pool area the best option while our guests who are in Singapore for short work trips will enjoy the cozy layout of our Deluxe rooms. We sincerely thank you for highlighting how conveniently located our hotel is due to the presence of many eateries, a shopping mall with a supermarket and Buena Vista station in the neighbourhood. All of us are truly humbled and inspired by your heartwarming compliment for our team’s service, especially the service from Nuraini, Sue and Belle. We highly value our guests’ stay experiences and we firmly believe that service from the heart is quintessential in our industry, and it is indeed gratifying to know we have met our goal of creating memorable and enjoyable stay experience for our guests like you and your lovely family. Thank you for fuelling everyone’s passion to serve! Our management values customer satisfaction as a top priority and we are committed to our guests; and it is ever so heartening to learn this is reflected in your stay with us. With your recent experience staying with us, we sincerely hope our hotel will be your choice lodging whenever you and your lovely family wish to take a short respite from your busy schedule or celebrate a momentous occasion, and we invite you to contact us if you need any assistance for your stays as we will be most glad to be of assistance to you and your family. We sincerely thank you for giving us the great pleasure and privilege to have been of service to you adn your lovely family, and all of us earnestly look forward to welcoming you back. We are at your service, and we wish all you well. We would also like to take this opportunity to wish you and your family a Happy and Prosperous Lunar New Year! Thank you for your valued support. Kind regards, Cynthia Lim, Social Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location: located between two metro stations, near shopping mall and food courts.
Kind, helpful and smiling personnel.
Semi-buffet breakfast plus menu with eggs any style, French toast, waffles, dim sum, noodles, etc.
Rooms are extremely clean, mattress and pillows are firm.
Because we were quite busy, we regretfully did not have time to experience the outdoor pool but will do next time we come :-)
Kind, helpful and smiling personnel.
Semi-buffet breakfast plus menu with eggs any style, French toast, waffles, dim sum, noodles, etc.
Rooms are extremely clean, mattress and pillows are firm.
Because we were quite busy, we regretfully did not have time to experience the outdoor pool but will do next time we come :-)
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Date of stay: February 2024Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cynthia Lim, Owner at Citadines Connect Rochester Singapore
Responded 4 Feb 2024
Dear EvN , Greetings from all of us at Citadines Connect Rochester Singapore! We are so grateful you took the time to leave us a perfect-rated review of your 6 nights stay experience at our hotel on Tripadvisor. We are delighted you had a wholly enjoyable and comfortable stay with us, despite your busy work schedule. We are thrilled to learn you like the décor and ambiance of the 5th level room you stayed in, and you find our hotel's location with proximity to your office, a shopping mall and various public transport options convenient. All of us are truly humbled and appreciative of your lovely compliment for our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you! We are thrilled to learn you will return to stay with us again and we sincerely thank you for your valued trust. Please be assured we will do all possible to deserve your trust and ensure you have a great stay with us again. If there is anything we can do to assist you with your stay at our hotel, please do not hesitate to reach out to us as we would be most glad to be of assistance to you. It has truly been our great pleasure and privilege to have been of service to you and we too cannot wait to welcome you back! Don’t forget to pack your swimwear! We are at your service, and we wish you well. Thank you for your valued support. Kind regards, Cynthia Lim, Social Media Singapore
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Don’t expect any hospitality here. It’s Singapore. Ordered for omelette 24 hours in advance and the request was turned down with no regret.
If you can’t manage the simple request for serving the one item from you limited menu. I don’t know what we expect.
Hospitality at its lowest !
If you can’t manage the simple request for serving the one item from you limited menu. I don’t know what we expect.
Hospitality at its lowest !
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Date of stay: September 2023Trip type: Travelled on business
Room Tip: Unsatisfactory experience with breakfast.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cynthia Lim, Owner at Citadines Connect Rochester Singapore
Responded 12 Sept 2023
Dear Kapil B, Greetings. We deeply regret to learn you are disappointed with our service and you are not enjoying your stay at our hotel. We sincerely apologise for the disappointment caused to you by the absence of the omelette you requested for this morning’s breakfast. Please allow us to share that as the external and contracted food and beverage service provider is experiencing some operational concerns, they are unable to start their restaurant service at our property. Hence, food is cooked at this service provider’s central kitchen and sent to our hotel. We would like to assure you our team sent your request to this food and beverage service provider and since they did not inform us of their inability to prepare the omelette you requested for this morning’s breakfast, we were under the impression that your request would be fulfilled by the service provider. We seek your kind understanding in this matter. Following your feedback, we would like to assure you a member of our management team will be contacting our food and beverage service provider to investigate and confirm their ability to provide the omelette you requested for tomorrow’s breakfast service. Upon confirmation from the food and beverage service provider, our colleague will be contacting you to address your feedback personally. All of us sincerely hope this distraction during your stay will not deter you from enjoying your stay with us. If there is anything we can assist with during your remaining stay with us, please do not hesitate to approach our Guest Service team as they would be glad to be of assistance to you. We are at your service, and we wish you well. Thank you. Kind regards, Cynthia Lim, Social Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A haven!
What’s not to love? Clean and new rooms.
Gorgeous pool and a perfectly well equipped gym ( although the restaurant is so nice you might give the gym a miss)!
Breakfast is great and every staff member is pleasant and so helpful.
Housekeeping is 5star.
Unassuming as it’s a little out of rye centre, but it’s a short walk to mrt and on the main line to get to the usual attractions.
Would not hesitate to recommend a stay here. Like a home from home..and looks exactly like the photos!
What’s not to love? Clean and new rooms.
Gorgeous pool and a perfectly well equipped gym ( although the restaurant is so nice you might give the gym a miss)!
Breakfast is great and every staff member is pleasant and so helpful.
Housekeeping is 5star.
Unassuming as it’s a little out of rye centre, but it’s a short walk to mrt and on the main line to get to the usual attractions.
Would not hesitate to recommend a stay here. Like a home from home..and looks exactly like the photos!
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: The cute honesty bar lets you get your essentials! Like cookies!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cynthia Lim, Owner at Citadines Connect Rochester Singapore
Responded 18 Oct 2023
Dear JP2Uk, Greetings! Thank you for choosing our hotel for your recent business trip to Singapore and for taking time to share this heartwarming review on your experience staying with us on Tripadvisor. All of us are delighted you had a brilliant stay with us, and that you like the ambiance and décor of our rooms and facilities. We are thrilled to know you managed to take time away from your busy work schedule to spend time at our pool area and gym. This is indeed wonderful news as it is our goal to provide a holistic stay experience for our guests as it is always so important that our corporate guests like you find a balance between work be it at the office or in our hotel which has been specially designed for digital nomads and having time to relax at the facilities available at our hotel. All of us are truly grateful for your high recommendation for our hotel. This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our hotel and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your kindness and trust! With your recent experience at our hotel, we sincerely hope our hotel will be your choice accommodation whenever you are back in our garden city. Please be assured your stay experience is important to all of us. If there is anything we can do to assist you with your future stays, please do not hesitate to let us know as we would be most glad to be of assistance to you. All of us sincerely thank you for giving us the great privilege and pleasure to have been of service to you and we truly look forward to welcoming you back in the future. We are at your service, and we wish you well. Thank you for your valued support for Citadines Connect Rochester. Kind regards, Cynthia Lim, Social Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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New hotel, with very good facilities and a pool with incredible views! It has a metro stop 5 minutes walk from the hotel, which connects you to the main tourist attractions of the city.
The staff's attention is very very good, with special mention to Kalidasan, the housekeeper who took care of my room during my stay. To repeat!
The staff's attention is very very good, with special mention to Kalidasan, the housekeeper who took care of my room during my stay. To repeat!
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a great find. This hotel for us was a godsend. We unexpectedly had to extend our stay in Singapore on medical advice and had to find accommodation at short notice. We needed a hotel which was comfortable, but also quiet and calm and this fit the bill perfectly. The room was spacious the bathroom was perfect (big shower recess!). The view looking across the outdoor garden pool into a park was very peaceful.
The restaurant opened a week ago and offers breakfast healthy options such as yogurt, fruit, and salad as well as a choice of Western and Asian-cooked meals.
The pool is great and I did use the gym which is brand new and has free pool towels, sweat towels, and chilled water available.
While for some tourists it may not be in the middle of the hustle and bustle of central Singapore - I think that if you want to be in a quieter area for your stay it’s perfect as the Buona Vista MRT is a 5 mins walk and will get you to all the major Singapore attractions very quickly
The staff is super friendly and really helped us considering our circumstances, such as giving us early access to our room and late check out.
Will definitely stay here next time we visit Singapore
The restaurant opened a week ago and offers breakfast healthy options such as yogurt, fruit, and salad as well as a choice of Western and Asian-cooked meals.
The pool is great and I did use the gym which is brand new and has free pool towels, sweat towels, and chilled water available.
While for some tourists it may not be in the middle of the hustle and bustle of central Singapore - I think that if you want to be in a quieter area for your stay it’s perfect as the Buona Vista MRT is a 5 mins walk and will get you to all the major Singapore attractions very quickly
The staff is super friendly and really helped us considering our circumstances, such as giving us early access to our room and late check out.
Will definitely stay here next time we visit Singapore
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cynthia Lim, Owner at Citadines Connect Rochester Singapore
Responded 16 Oct 2023
Dear Guido T, Greetings from all of us at Citadines Connect Rochester Singapore! Thank you for giving us the great pleasure and privilege of hosting your lovely wife and you at our hotel and for taking time away from your busy schedule to share your stay experience at our hotel on Tripadvisor. First and foremost, we sincerely hope you and your lovely wife are well, and we wish both of you the pinkest of health! We are delighted you and your lovely wife had a wonderful stay with us, and you liked the calm and peaceful ambiance of the 7th level Deluxe room you stayed in, and you enjoyed spending time at our pool and gym. All of us are truly humbled and inspired by your heartwarming compliment for our team’s service. We highly value our guests’ stay experiences and we firmly believe that service from the heart is quintessential in our industry, and it is indeed gratifying to know we have met our goal of creating memorable and enjoyable stay experience for our guests like you and your lovely wife. Thank you for fuelling everyone’s passion to serve! We are thrilled to learn you shall be returning to stay with us again and we shall do all possible to ensure you and your wife have another great stay with us and be deserving of your valued trust and support. If there is anything we can do to assist with your future stays at our hotel, we invite you to contact us as it would be our utmost pleasure to be of assistance to you. All of us have truly enjoyed being of service to you and your lovely wife, and we eagerly await to welcome you back soon. In the meantime, we wish both of you well and the best in your endeavours. Kind regards, Cynthia Lim, Social Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"Do be mindful to read up on the signages to locate the hotel properly. This hotel’s Lobby for check in is level 2."Read full review
PRICE RANGE
€173 - €227 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingapore
NUMBER OF ROOMS
135
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingFrequently Asked Questions about Citadines Connect Rochester Singapore
Which popular attractions are close to Citadines Connect Rochester Singapore?
Nearby attractions include The Star Vista (0.2 km), The Star Performing Arts Centre (0.2 km), and O+ Eyewear Flagship (0.3 km).
What are some restaurants close to Citadines Connect Rochester Singapore?
Conveniently located restaurants include Les Bouchons Rochester, Canton Paradise, and Beauty in the Pot.
Are there any historical sites close to Citadines Connect Rochester Singapore?
Many travellers enjoy visiting Fort Siloso (7.6 km), Chijmes (7.1 km), and Food Folks @ Lau Pa Sat (7.4 km).