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Hotel Innotel

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358 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Geneva, Geneve, Switzerland
Reviewed 21 November 2015

While most reviews laud Innotel's great location and clean rooms (can one expect anything less in Singapore?), I will give them 5 stars for their staff. We were first given a smoking room. When I called to complain and asked for a change, I was given a lame excuse that I did not make the request in the booking and...

Thank Henry C
New Delhi, India
Reviewed 19 November 2015

I stayed in the hotel for 4N and it was good experience. The best part of the hotel is its location, it is very near to Dhobi Ghat MRT station. I did not have food, so cannot comment on the same. Room size was fine. They also help me getting discounted tickets for USS.

Thank simkap1
Singapore, Singapore
Reviewed 12 November 2015

I've completed my stay in Innotel Hotel 2 weeks ago and had a really fabulous experience!!!! It was such a pleasant experience interacting with all the staff. They are extremely friendly and helpful. Mr Rajan (pardon me for spelling error) warmly advise us on all the nearby attractions and the public transport to take. My family and myself really appreciate...

1Thank albertchew87
Reviewed 31 October 2015 via mobile

It's location is near perfect with Dhoby Ghaut Station being less than 50m away, which helps use all public transport ! The rooms are small, but the beds are fantastic making for a good nights sleep. The people are helpful and smiling, no cutbacks on this line item! So, if you are looking for a no-frills, high convenience, lovely service...

Thank Sub_maya_hai
Perth, Australia
Reviewed 4 October 2015

Innotel has an excellent location, less than 5 minutes walk to MRT, and reasonably priced for such a good site. Staff are extremely helpful and knowledgeable and a major attribute of hotel...we couldn't have asked for better. We were staying for 3 nights and room was adequate for this period, however, it should be noted that whilst extremely clean, it...

1Thank 2014peg2014
Turin, Italy
Reviewed 2 October 2015 via mobile

Good position for this hotel near the metro station. Not everyone speaks english fluenty but they always try to help us. The room was small bit simply and clean, near to Orchard Road. Breakfast not included. Easy to get to the airport.

Thank framary
Reviewed 28 September 2015

My wife and I were in Singapore for 5 days for business and a bit of shopping. The Innotel is a no frills property with a very clean facility, very helpful and friendly staff. The reception staff act like a concierge with very attentive service and great local advice. Thank you for making our stay very pleasant.

1Thank alwayssuperstylin
Reviewed 9 September 2015

The hotel is in a fantastic location just opposite the Dhoby Ghaut MRT. Room is adequately sized for 2 people. Strange position for sink outside the bathroom but can understand its functionality. The bed is comfortable and there is strong Wifi and air conditioning. Breakfast very basic. Give it a miss and go to Plaza Singapore across the road for...

3Thank Zagogo
Reviewed 28 August 2015 via mobile

We stayed here for 4 nights. It's in a great location for the MRT and shopping centres. The hotel staff are so friendly and polite. We had free mini bar offer on soft drinks which was great! The only downside was the size of the rooms, they were a little on the small side with the bathroom being a small...

2Thank Natalou2
Reviewed 25 August 2015

Nice and very clean hotel! Rooms are a bit small ... so perfect for a couple of nights ... Staff people are very nice, smiling and helpfull. Very quite hotel It is ideally located 5 min walking from a major metro hub ... close to Orchard Street and most interesting areas can be reached in a couple of minutes by...

1Thank olivier p

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Hotel Innotel

Address: 11 Penang Lane | Orchard, Singapore 238485, Singapore
Region: Singapore > Singapore
Price Range: €104 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Innotel 3.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Hotel Innotel Singapore
Hotel Style:
#80 Business Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Innotel staff and other travellers.
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over a year ago
3 months ago
Hanoi, Vietnam
2 months ago
Dhaka City, Bangladesh

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Questions? Get answers from Hotel Innotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room with a double bed, rooms appear larger than those with twin beds”
 of 5 bubbles sttuuu, 27 Nov 2016 | Read review
“Choose the higher-level for better view”
 of 5 bubbles , 12 Nov 2016 | Read review
“This hotel is about location and value. We had a KS bed room on 6th Storey. Had a great sleep but otherwise spent little time at hotel.”
 of 5 bubbles mmsqd, 8 Oct 2016 | Read review
“Get breakfast elsewhere.”
 of 5 bubbles Stroudie, 3 Oct 2016 | Read review
“Be very clear you don't want a smoking room, or they'll make sure you get one.”
 of 5 bubbles 598saml, 3 Oct 2016 | Read review
5 of 5
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