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Marina Bay Sands

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19,573 Reviews from our TripAdvisor Community

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Showing 12,816: English reviews
Irkutsk, Russia
Level Contributor
83 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 19 November 2014

Before our family of 3 went to MBS I read lots of comments and reviews of the complex and noticed that many travellers were not totally happy there. That is why we decided to book the The Club room and it was a very clever idea! The room was just great, clean, large and with an outstanding view over the... More 

Helpful?
Thank Vlad K
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Thank you for your delightful review, Vlad K. I am pleased to hear that you and your loved ones had an enjoyable stay in one of our Club Rooms as well as its amenities. I am happy to know that our Team Members service standards matched your expectations and I most certainly look forward to welcome you and your loved... More 

Folsom, California
Level Contributor
90 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 November 2014

This is an amazing facility from the infinity pool at the top of the hotel to the incredible mall attached. Aside from that, the service was just ok and the food was not outstanding at the hotel restaurants. The best thing about the hotel was the easy access to the subway that can take you to the real parts of... More 

Helpful?
Thank Jason M
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear Jason M, Thank you for your review. I am glad to know that you enjoyed your time at the Sands SkyPark infinity pool and The Shoppes at Marina Bay Sands. I hope to welcome you back in the near future to experience more of what our one-stop destination has to offer. More 

Manila, Philippines
2 reviews
Reviewed 18 November 2014

stayed at Marina Bay Sand for two nights- service was flawless from valet to check in, breakfast, use of amenities, check out and even airport transfers. Staff were curt but courteous as they were precise in instructions and directions. The breakfast spread is definitely something to boast of. The infinity pool can get quite crowded several times a day, but... More 

Helpful?
Thank Rosh B
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Thank you for your kind words, Rosh B. I am happy to hear that you and your friends had a great stay at Marina Bay Sands and that our Team Members assisted to ensure that you had a warm and comfortable stay. I look forward to welcome you and your friends back for more memorable, once-in-a-lifetime experiences. More 

Sydney, Australia
Level Contributor
50 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 November 2014

Stayed at this hotel in a premium room for two nights on the 41st floor with a garden/sea view. (Make sure to ask (politely) for a high floor). I think this is nicer than the city view - especially since you can see the city from the pool. Also you can watch the Gardens by the Bay light show from... More 

Helpful?
Thank Lisa G
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear Lisa G, Thank you for your wonderful review. I am happy to know that you and your partner had an enjoyable stay in one of our garden view rooms as well as your time spent at the Sands SkyPark infinity pool. I most certainly look forward to welcome you and your partner back for more successful stays. More 

los angeles
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 November 2014 via mobile

The view itself is breathtaking!! I love that the hrs were long enough for guests to enjoy both night views of singapore and sunrise ! The hotel is super convenient! Close to the casino / shopping and of course eating!!! Lots of restaurants around and also a great food court !

Helpful?
Thank rx2travel
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Thank you for sharing your review, rx2travel. I am delighted to hear that you had the opportunity to experience the multi-dimensional offerings that we have to offer and that you enjoyed your dining experience at Rasapura Masters at The Shoppes. I look forward to welcome you back soon to experience more of what our property has to offer. More 

Washington DC, District of Columbia
Level Contributor
3,146 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 3,812 helpful votes
Reviewed 18 November 2014

This is a really nice place, even if you're just a tourist walking around. I loved the infinity pool, the views from the rooms, the views from the top, everything! Very cool that it's on reclaimed land, and it's very new. I liked it!

Helpful?
1 Thank QuickWhitTravel
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear WhitO5214, Thank you for sharing your review. I am happy to hear that you enjoyed your time at the Sands SkyPark infinity pool as well as the amazing views of the Singapore skyline. I look forward to welcome you back for more memorable stays. More 

Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 November 2014

Was highly anticipating a good stay at this hotel, unfortunately it was an utterly disappointment. The staff were poorly trained, rude and inexperience. I would not recommend this place for anyone that want to have a good experience in Singapore.

Helpful?
4 Thank traveleaf
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Thank you for your review, traveleaf. I regret to learn that our Team Member’s service standards did not match your expectations. Please be assured that service is a priority for us and I have shared your feedback with the relevant department heads for their review and attention. I hope that you will allow us another opportunity to welcome you back... More 

Curitiba, PR
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 November 2014

One of the best hotels I ever being on my life... Excellent view of Singapore, great service, excellent location.. And the infinity pool at the rooftop wowww just perfect eheeh.. and also has one of the best clubs in Singapore .. Kudeta...

Helpful?
Thank Juliana Cristin... d
Hong Kong, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 November 2014

Let's be clear, this is not a luxury hotel in any meaningful sense. It's vulgar, massive, impersonal and isolated from Singapore proper. There are no thoughtful touches, no personal service and not an iota of style in the entire place. Expect to queue for everything, including check-in and breakfast. My non-smoking room smelled of cigarettes, even though there was a... More 

Helpful?
2 Thank FergieHK
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear FergieHK, Thank you for your review. I regret to learn about the challenges you experienced during your recent stay with us. Please be assured that I have shared your feedback with the relevant department heads to review for appropriate improvements to the ventilation system. I also apologise for any inconvenience you encountered due to the crowds. Please rest assured... More 

Sydney, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 November 2014 via mobile

My husband and I stayed at Marina Bay Sands for 3 nights. I have given a 5 star rating due to the amazing infinity pool and the lovely spacious rooms. If you expect 5 star service then this is a bit of a hit and miss. Some staff members have exceptional customer service and others, appear to be very robotic.... More 

Helpful?
1 Thank B_Jov
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear B_Jov, Thank you for taking the time to share your feedback with us. I am glad to hear that you and your partner enjoyed your room amenities as well as your time spent at the Sands SkyPark infinity pool. I note your comments with regards to our Team Members’ service standards. Please be assured that I have shared them... More 

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located along Marina Bay waterfront with 3 cascading hotel towers, 2,560 rooms, extraordinary Sands Sky Park, floating crystal pavilions, lotus-inspired ArtScience Museum, The Shoppes, Celebrity Chef Restaurants, Theatres and hottest nightclubs. ... more   less 

Additional Information about Marina Bay Sands

Address: 10 Bayfront Avenue, Singapore 018956, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: €307 - €542 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Marina Bay Sands 5*
Number of rooms: 2560
Reservation Options:
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Also Known As:
Marina Bay Sands Hotel Singapore
Marina Bay Sands Singapore
Hotel Style:
#18 Spa Hotel in Singapore
#23 Romantic Hotel in Singapore
#29 Family Hotel in Singapore
#30 Business Hotel in Singapore
#33 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Marina Bay Sands staff and other travellers.
217 questions
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See all questions (217)

Questions? Get answers from Marina Bay Sands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Consider alternative suites on upper floors, the recommended occupancy on the web site does not seem to be mandatory!”
 of 5 bubbles 427arasha, 3 Dec 2016 | Read review
“We had room 3492 which bedroom had city view and bathroom had bay view”
 of 5 bubbles S6901YYlindam, 30 Nov 2016 | Read review
“Bay view is cheaper than city-view.”
 of 5 bubbles UweG997, 30 Nov 2016 | Read review
“Get room on the top floors and with a city view.”
 of 5 bubbles 364lizat, 29 Nov 2016 | Read review
“best views, sirloin rooms have the best view”
 of 5 bubbles PippoG87, 28 Nov 2016 | Read review
5 of 5
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