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    Marina Bay Sands

    10 Bayfront Avenue, Singapore 018956, Singapore
    011 65 6688 8888
    Hotel website
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    3/12/2017 4/12/2017
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     2 people have started booking this hotel
    US$633
    US$433
    SAVE US$200
    US$451
    US$633
    Traveller (23916)
    Room & Suite (4639)
    Pool & Beach (4024)
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    Overview
    • Excellent56%
    • Very good27%
    • Average11%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “infinity pool” (3,350 reviews)
    “city view” (942 reviews)
    “orchid suite” (214 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Butler Service
    Housekeeping
    Casino
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Marina Bay Sands
    Special Price: Marina Bay Sands Getaway
    Hotel packages
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (22,983)
    There are newer reviews for Marina Bay Sands
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    4,931 - 4,935 of 14,824 reviews

    Reviewed 18 September 2015 via mobile

    The room was beautiful but the overall service and experience was less than acceptable. For a premium hotel, there needs to be some serious work done on training staff in the essential skills of customer service. I would be unlikely to stay here again or...More

    1  Thank Rhonda W
    Reviewed 18 September 2015

    This is a hotel complex that has it all under one roof - hotel, good restaurants, casino...(I'm not a fan of the type of crowds this draws in). So you either love it of hate, this ain't no romenantic boutique or historical hotel, if you...More

    Thank Premium_Voyages
    Response from Pek_ChinSiong, Vice President of Hotel Operations at Marina Bay SandsResponded 21 September 2015

    Thank you for your kind review, Premium_Voyages. I am happy to know that you had a pleasant stay at Marina Bay Sands and particularly enjoyed your time at the Sands SkyPark infinity pool. I certainly look forward to welcoming you back to Marina Bay Sands...More

    Reviewed 17 September 2015

    When visiting Singapore you must stay here! The infinity pool on the 57th floor is amaaazing and the only way to swim there will be staying at the hotel! The food market, the shops, the rooms, the casino, everything will make your visit to Singapore...More

    Thank JTsobe
    Response from Pek_ChinSiong, Vice President of Hotel Operations at Marina Bay SandsResponded 21 September 2015

    Dear JTsobe, Thank you for sharing your wonderful review with us. I am happy to hear that your enjoyed your time at the Sands SkyPark infinity pool. I am also pleased to note that our Team Members’ service standards exceeded your expectations. Service is a...More

    Reviewed 17 September 2015 via mobile

    Its really comfortable and hospitable as it offers a luxorious touch to its hotel rooms . The hotel lobby is exquisite and really spacious to accomodate for all of the tourists. The food is top of the class and also offers a variety of cuisines...More

    Thank MonkeyTourist23
    Response from Pek_ChinSiong, Vice President of Hotel Operations at Marina Bay SandsResponded 21 September 2015

    Thank you for your wonderful review, Giulio A. I am delighted to know that you had a pleasant stay at Marina Bay Sands and I certainly look forward to welcoming you and your loved one back soon for more memorable experiences.

    Reviewed 17 September 2015

    We stayed in this hotel for 3 days after a cruise. On approaching we were in awe it looked spectacular. Stepping inside it is absolutely huge. Check in took quite a long time but the staff were very pleasant. We had 3 rooms between our...More

    Thank motherhubbard2015
    Response from Pek_ChinSiong, Vice President of Hotel Operations at Marina Bay SandsResponded 21 September 2015

    Dear motherhubbard2015, Thank you for taking the time to articulate the details of your stay at Marina Bay Sands. I am glad to hear that you enjoyed your stay in your appointed accommodations. I am also delighted to hear that our Team Members’ service standards...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$353 - US$760 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Spa Hotel in Singapore
    • #23 Romantic Hotel in Singapore
    • #29 Family Hotel in Singapore
    • #30 Business Hotel in Singapore
    • #40 Luxury Hotel in Singapore
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 2560
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, Cancelon, Hotwire, Evoline ltd, getaroom.com and TripOnline SA so you can book your Marina Bay Sands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Singapore >
    • Singapore >
    • Marina Bay
    • Also Known As
    • Marina Bay Sands Hotel Singapore ,
    • Marina Bay Sands Singapore
    Add Photo Photos
    Traveller (23916)
    Room & Suite (4639)
    Pool & Beach (4024)
    Dining (579)
    Hotel & Grounds (13678)
    Bathroom (931)
    Family and Play Areas (78)
    Business Centre & Event Rooms (45)
    Nearby
    Marina Bay
    More of a mini city than a neighbourhood in the
    traditional sense, the iconic Marina Bay aims to
    dazzle and entertain visitors of all kinds. This is
    the Singapore found in glossy brochures, featuring a
    world-class hotel, casino, shops, restaurants, bars,
    and other attractions all geared towards pure
    entertainment. The SkyPark at Marina Bay Sands
    provides a stunning view of the city, a must-see photo
    ...More
    The Ritz-Carlton, Millenia Singapore
    4,858 reviews
    .77 km away
     
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    The Fullerton Bay Hotel Singapore
    1,496 reviews
    .79 km away
     
    Mandarin Oriental, Singapore
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    .76 km away
     
    Nearby Restaurants
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    Din Tai Fung (Marina Bay Sands Branch)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    KLJK2013
    To the Senior Management of MBS, It had been more than 2 months since I posted my bad and terrible experience with the SUITE stay, but till now there was NO RESPONSE from the senior management at all! I felt utterly disappointed with the customer service recovery from MBS, or MBS just simply chose to ignore my truthful feedback as my stay was already over??? I reckon this is the service standard from a renowned hotel like MBS. Even the customer service from RWS is far superior than MBS. At least they do display empathy and sincerity in resolving customer feedback, and welcome for their return. Hence, I would appreciate the sincere response from the senior management of MBS soon. Just to recap the bad experience (in summary), the entire tap in the bathroom came loose and burst off. It almost hit my young kid as I was bathing him in the bathtub, and luckily I managed to savage the situation with some minor bruises on myself. After we highlighted to the reception, the technician came and repaired it. However hours later when I was having my bath, the SAME TAP "FLEW" off again........ If this seems to trivial to MBS, I REALLY have nothing to say!
    18 November 2017|
    AnswerShow all 2 answers
    Response from Pek_ChinSiong | Property representative |
    Dear KLJK2013, Thank you for your feedback and we sincerely regret that your last stay was not satisfactory. We apologise for the delay in responding to you. Based on an internal review, we gathered that an offer for an... More
    0
    Votes
    Seadaz
    17 November 2017|
    Answer
    Response from Lidia O | Reviewed this property |
    In fact on the first day was 1 room for 2 and the other individual room. And the other days, each one in our own room, that means, 3 different rooms.
    0
    Votes
    Di L
    16 November 2017|
    AnswerShow all 8 answers
    Response from Pek_ChinSiong | Property representative |
    Dear Di L, Though the Sands SkyPark infinity pool is exclusive to checked-in hotel guests only, the bars and restaurants atop the Sands SkyPark are open to visitors. We recommend making a booking in advance if you wish to... More
    0
    Votes
    Room Tips
    "Do request for a City View, loving the view of the City at night"
    Read review
    "views, pool"
    Read review
    "Ask for a Garden View Room"
    Read review
    "Club room has a great value. Good food & drinks. City view is good"
    Read review
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