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VIP Hotel
5 Balmoral Crescent Vip Hotel Orchard, Singapore 259895 Singapore
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About
3.5
#224 of 348 hotels in SingaporeLocation
Cleanliness
Service
Value
Everyone needs a place to lay their weary head. For travellers visiting Singapore, VIP Hotel is an excellent choice for rest and rejuvenation. Well-known for its proximity to great restaurants and attractions, VIP Hotel makes it easy to enjoy the best of Singapore.
Guest rooms offer amenities such as air conditioning, a refrigerator, and a desk, and guests can go online with free wifi offered by the hotel.
VIP Hotel features 24 hour front desk, a concierge, and room service, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to VIP Hotel, free parking is available.
Given the close proximity of popular landmarks, such as Little India (1.4 mi) and Haji Lane (2.0 mi), guests of VIP Hotel can easily experience some of Singapore's most well known attractions.
If you’re looking for a seafood restaurant, consider a visit to Palm Beach Seafood Restaurant, JUMBO Seafood, or Newton Food Centre, which are all conveniently located a short distance from VIP Hotel.
Looking to explore? Then look no further than Orchard Road (1.0 mi), ION Sky (0.8 mi), and Emerald Hill (0.8 mi), which are some popular Singapore attractions – all conveniently located within walking distance of the hotel.
Whether you’re travelling for business, pleasure or both, VIP Hotel is sure to make your visit to Singapore one worth remembering.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Coffee shop
Babysitting
Shuttle bus service
Business Centre with Internet Access
Baggage storage
Parking
Wifi
Outdoor pool
Poolside bar
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Taxi service
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighbourhood
Quaint
Languages Spoken
English, Chinese
Location
5 Balmoral Crescent Vip Hotel Orchard, Singapore 259895 Singapore
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 67 out of 100
67
35 Restaurants
within 0.5 kilometers
123Reviews1Q+A18Room tips
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Detailed Reviews
This hotel is A 10min walk from Newton MRT. Quiet suburb. 7 Eleven store around the corner for alcohol/snacks etc. Rooms are quite dated especially the bathrooms. Beds are firm. Light breakfast was fine. Not a huge smorgasbord but suited us. Nice pool that the kids enjoyed after a day out. Helpful staff.
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Date of stay: October 2014Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have stayed at the VIP a few times now. Overall not too bad but the Executive rooms are certainly the best choice. The standard rooms are large but I found the bedding a bit average. The executive room comes with comfortable bed and doona, very comfy.
A well priced hotel on the city fringe, around $7 in a taxi to Orchard Rd. Some hours taxi's are very hard to get (they are called from reception) and one morning found myself waiting 40 min for a taxi, but this is obviously not the hotel fault. It is a basic hotel with room service only at evening dinner time but a short walk is a Subway and a nice Italian restaurant. Certainly not enough TV channels as I found myself stuck in the room on a few occasions due to the heavy rain some days. Staff were friendly and accommodating and breakfast was basic but nice.
Overall a good budget hotel with friendly service.
A well priced hotel on the city fringe, around $7 in a taxi to Orchard Rd. Some hours taxi's are very hard to get (they are called from reception) and one morning found myself waiting 40 min for a taxi, but this is obviously not the hotel fault. It is a basic hotel with room service only at evening dinner time but a short walk is a Subway and a nice Italian restaurant. Certainly not enough TV channels as I found myself stuck in the room on a few occasions due to the heavy rain some days. Staff were friendly and accommodating and breakfast was basic but nice.
Overall a good budget hotel with friendly service.
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Date of stay: August 2013Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reading these recent reviews, I wondered if I stayed at the same hotel as them! It's in a quiet but easily accessible residential area away from CBD & Orchard Road.
Room 107 ground floor: massive size. 2 x double beds for 2 pax. Air con woorked very effectively. Room was clean, modern. Vanity shelf, drawers, hairdryer, 2 x armchairs. Loads of floor space for up to 2 x single beds at a push. No wardrobe, but we only had 1 night & nothing to hang up. Safe was simple to use, would take laptops, cameras, travel docs with much spare room.
Bathroom - again, massive & modern. Clean, light. Towels clean, soft & dried us well. Shampoo, body wash & liquid hand soaps provided. Also shower caps & tooth brushes (none used by us).
Breakfast - not extensive, but varied & more than enough for us. Ladies cooked eggs to order.
Check in - we were greeted by name & our keys were ready when we arrived @ 6pm. Passports copied, document signed. Breakfast room & times advised.
Check out - handed over keys, cheerful goodbyes.
Location - just a few minutes walk to Balmoral Plaza for rather expensive bars & local shops. Newton MRT was easy to get to in less than 10 minutes on the flat. Newton Circus food court just a little further on (we used MRT station & footbridge to cross the busy roads).
Great value hotel - certainly worth planning a stay as its lower price certainly outweighed a few additional SG$ on MRT fares. Would stay again if the need was there.
We didn't use the pool, but our friends who we met there did & they said it was a good depth & temperature for a cool down.
There is a shuttle bus (freebie) but we didn't use it. If we did want it, we were asked to give 30 minutes notice. That was acceptable to us.
No negatives for this stay.
Room 107 ground floor: massive size. 2 x double beds for 2 pax. Air con woorked very effectively. Room was clean, modern. Vanity shelf, drawers, hairdryer, 2 x armchairs. Loads of floor space for up to 2 x single beds at a push. No wardrobe, but we only had 1 night & nothing to hang up. Safe was simple to use, would take laptops, cameras, travel docs with much spare room.
Bathroom - again, massive & modern. Clean, light. Towels clean, soft & dried us well. Shampoo, body wash & liquid hand soaps provided. Also shower caps & tooth brushes (none used by us).
Breakfast - not extensive, but varied & more than enough for us. Ladies cooked eggs to order.
Check in - we were greeted by name & our keys were ready when we arrived @ 6pm. Passports copied, document signed. Breakfast room & times advised.
Check out - handed over keys, cheerful goodbyes.
Location - just a few minutes walk to Balmoral Plaza for rather expensive bars & local shops. Newton MRT was easy to get to in less than 10 minutes on the flat. Newton Circus food court just a little further on (we used MRT station & footbridge to cross the busy roads).
Great value hotel - certainly worth planning a stay as its lower price certainly outweighed a few additional SG$ on MRT fares. Would stay again if the need was there.
We didn't use the pool, but our friends who we met there did & they said it was a good depth & temperature for a cool down.
There is a shuttle bus (freebie) but we didn't use it. If we did want it, we were asked to give 30 minutes notice. That was acceptable to us.
No negatives for this stay.
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Date of stay: September 2018Trip type: Travelled as a couple
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed in the 3rd floor and all was well just that all is ol school. Carpark is free. We book for swimming at 4pm and kids speaks louder and playful. The pool has echo and the sound will be louder. We was approach by the staff to lower volume which is in unprofessional way. The pool has echo you cant blame and also we have kids how to control? Smokers can smoke outside so not very family friendly. Will never return.✌
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do not stay here! we were woken every morning (5.30am) by staff sitting outside our room chatting, listening to music and smoking. Apparently it is the standard meeting area (room 114). Complained to the front desk, but the lack of english as well as the zero care factor meant it happened every morning. Not a great wake up on a holiday. As well as having staff members knock on the hotel room door asking if we would sell them cigarettes (do not smoke so hadnt seen me wandering around with one in hand, just trying their luck), as well as a knock on the door one night by a group of men, (door remained shut as there is no way I would open it and see what they wanted). Even asking the receptionist to book a restaurant was too difficult for them. We had given her the restaurant number, time we wanted etc, but she said no as that restaurant wasnt in their system so she couldnt charge us for a phone call to them.... thanks for the help.
They have a free shuttle to ION.... the one redeeming factor. although make sure you give plenty of warning you will want it as the driver is usually out and about on his personal errands.
They have a free shuttle to ION.... the one redeeming factor. although make sure you give plenty of warning you will want it as the driver is usually out and about on his personal errands.
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Date of stay: November 2015Trip type: Travelled with friends
Cleanliness
Service
Sleep Quality
Room Tip: Stay at a different hotel!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Whilst travelling from the UK to NZ we used this hotel for a 2 day stopover. We didn't want anything to fancy so this looked just up our street. We arrived from the UK at 0730am and got a taxi straight to the hotel. We expected to leave our bags in reception and return at checking in time. This would have been tough as we have a 5 and 3 year old boys. However when I approached the reception about checking in the receptionist could not do enough for us. She sorted out a room for us and allowed us to check in by 0930am. This was for no extra charge. Whilst we have been here the staff have all been excellent and very friendly.
Room
Nice and spacious with 2 king size beds. Clean and comfortable. Bathroom is clean and has strong hot shower and good toilet facilities.
Internet
Wi-fi is free and excellent quality
Food
We did not eat at the hotel purely as we wanted to go out and about.
If you come out of the hotel turn left then right on the main and right again you will find several eating establishments. They range from an awesome pizza restaurant to a UK fish and chip shop and some local foods.
Pool
My boys love this pool. Very clean and great size. We appear to be the only family who use it most of the time. Great fun
Location
You can't walk to most places purely due to the Singapore pedestrian access. They seem to be much more vehicle orientated. However it's about 20 mins in a taxi to Singapore Zoo ($15) or a free shuttle to the botanical gardens from the hotel. Public transport is good and it's about 15 mins walk to the metro.
Verdict
If you are a normal family (person) who lives in a normal house and is not expecting the ritz for the price you pay you won't be disappointed. If you think every hotel should be like the ritz but you only want to pay the minimum this is not for you. Clean, tidy and great staff.
Also
Our youngest had a bed accident during the night. No problem to the staff who changed everything the next morning, again no trouble and no cost.
Thanks
Room
Nice and spacious with 2 king size beds. Clean and comfortable. Bathroom is clean and has strong hot shower and good toilet facilities.
Internet
Wi-fi is free and excellent quality
Food
We did not eat at the hotel purely as we wanted to go out and about.
If you come out of the hotel turn left then right on the main and right again you will find several eating establishments. They range from an awesome pizza restaurant to a UK fish and chip shop and some local foods.
Pool
My boys love this pool. Very clean and great size. We appear to be the only family who use it most of the time. Great fun
Location
You can't walk to most places purely due to the Singapore pedestrian access. They seem to be much more vehicle orientated. However it's about 20 mins in a taxi to Singapore Zoo ($15) or a free shuttle to the botanical gardens from the hotel. Public transport is good and it's about 15 mins walk to the metro.
Verdict
If you are a normal family (person) who lives in a normal house and is not expecting the ritz for the price you pay you won't be disappointed. If you think every hotel should be like the ritz but you only want to pay the minimum this is not for you. Clean, tidy and great staff.
Also
Our youngest had a bed accident during the night. No problem to the staff who changed everything the next morning, again no trouble and no cost.
Thanks
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Date of stay: March 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel was a disappointment. It looks nice at first when you walk in but then the cracks begin to show. Our room was small and dark but OK, however, my mother's room had a damp stench and had not been cleaned properly.
Apart from one of the elder female staff, the staff were not helpful at all. We asked them to do something about the smell and they said they would but did nothing. When my room was cleaned the cleaners failed to put toilet roll even though it had run out. I asked the receptionist to have some sent up but it never came.
Upon arrival at breakfast we were turned away because the area was packed out by scores of children who were staying at the hotel whilst on a study trip. This is simply unacceptable.
Breakfast was a disappointment; it was unappetising with very little variety.
I don't expect luxury and amazing value for money this close to the centre of an expensive city but this place needs to master the basics of hospitality.
Apart from one of the elder female staff, the staff were not helpful at all. We asked them to do something about the smell and they said they would but did nothing. When my room was cleaned the cleaners failed to put toilet roll even though it had run out. I asked the receptionist to have some sent up but it never came.
Upon arrival at breakfast we were turned away because the area was packed out by scores of children who were staying at the hotel whilst on a study trip. This is simply unacceptable.
Breakfast was a disappointment; it was unappetising with very little variety.
I don't expect luxury and amazing value for money this close to the centre of an expensive city but this place needs to master the basics of hospitality.
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Date of stay: July 2014Trip type: Travelled with family
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was so bad that we had to ask to leave after the first day but they said they cant refund us and we had to email agoda when we got back! that was £700 down the drain.
Rooms were very dirty and NOT worth the price we paid.
Ended up getting apartments nearby for a much better stay.
1) Dont go here
2) if you do, dont book through agoda
Rooms were very dirty and NOT worth the price we paid.
Ended up getting apartments nearby for a much better stay.
1) Dont go here
2) if you do, dont book through agoda
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Date of stay: November 2012Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We chose this hotel because it was the only one we could find that had a family room with four proper beds without having to squeeze in extra foldaway beds, sofa beds, futons, etc. Very glad we did. The hotel is small and in a quiet part of the city but still close to the centre. Our room was a bit dated but was comfortable and clean, the pool was great and a full breakfast was included. Taxi drivers all knew it well, which is helpful particularly when you're staying at a smaller hotel. The staff were very helpful and were genuinely friendly. Would happily stay here again.
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Date of stay: January 2019Trip type: Travelled with family
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
booked for 3 nights 14th-17th June 2018, fully paid for quadruple room, for me, my mum, brother and daughter.
upon arrival we were asked to present our passports, despite my asking that my 76 yr old mum’s passport will be given later as she is sitting in the car and I will get it after we have gotten our room and carried out luggage, the chinese lade would not hear of it.so I went to the car to get mum’s passport.
upon getting our room key, my brother and i went back and forth carrying our luggage (it was Raya) and once done we went to get mum and my niece.
then we got a call from reception, saying we have 11 people in the room and must pay for the extra. ELEVEN people, mind you!! so i challenged the lady to come immediately to the room which was literally across the reception, she arrived, looked in, i asked her to look around and show me this 11 pax.
the old, worn out hotel room would not even have the space, with 4 beds, to get 8 people in let alone 11. when i asked her who told her o got as many people and where would I have hidden them - she just brushed off and said her reception saw we had that many people going into our room.
the only conclusion is - either that place is haunted and so they saw so many ghosts walking into the room, or, as I told them - theu are just freakin racists assuming that just because we are Malays we are out there trying to cheat them, getting the whole of Malaysia into that shoddy hotel for 3 nights.
suffice to say, we left, i demanded for full refund of my money and took two rooms for 3 nights at Village Hotel, Bugis. which was a 5 star treatment and experience compared to the racists of VIP Hotel. And the rooms at Village Hotel are fantastic for just about the same price as the racists run hotel.
and yes I say racists as before my turn at the counter a couple of Europeans were tended to and my, short of kow tow bow wow.
upon arrival we were asked to present our passports, despite my asking that my 76 yr old mum’s passport will be given later as she is sitting in the car and I will get it after we have gotten our room and carried out luggage, the chinese lade would not hear of it.so I went to the car to get mum’s passport.
upon getting our room key, my brother and i went back and forth carrying our luggage (it was Raya) and once done we went to get mum and my niece.
then we got a call from reception, saying we have 11 people in the room and must pay for the extra. ELEVEN people, mind you!! so i challenged the lady to come immediately to the room which was literally across the reception, she arrived, looked in, i asked her to look around and show me this 11 pax.
the old, worn out hotel room would not even have the space, with 4 beds, to get 8 people in let alone 11. when i asked her who told her o got as many people and where would I have hidden them - she just brushed off and said her reception saw we had that many people going into our room.
the only conclusion is - either that place is haunted and so they saw so many ghosts walking into the room, or, as I told them - theu are just freakin racists assuming that just because we are Malays we are out there trying to cheat them, getting the whole of Malaysia into that shoddy hotel for 3 nights.
suffice to say, we left, i demanded for full refund of my money and took two rooms for 3 nights at Village Hotel, Bugis. which was a 5 star treatment and experience compared to the racists of VIP Hotel. And the rooms at Village Hotel are fantastic for just about the same price as the racists run hotel.
and yes I say racists as before my turn at the counter a couple of Europeans were tended to and my, short of kow tow bow wow.
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Date of stay: June 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I didn't need credit card but had already pre-paid. They didn't even want to see my booking confirmation. They just took coph og my passport. That was it at reception for me.
"The rooms with garden terrace on level 3 are the best, but there is also building construction going on there."Read full review
LOCATION
SingaporeSingaporeNewton / Goodwood Park / Central Area/City Area
NUMBER OF ROOMS
57
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Frequently Asked Questions about VIP Hotel
Which popular attractions are close to VIP Hotel?
Nearby attractions include Goodwood Hill (0.4 km), Seah Im Bunker (0.09 km), and Imbiah Battery (0.09 km).
What are some of the property amenities at VIP Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at VIP Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at VIP Hotel?
Guests can enjoy an on-site restaurant, a poolside bar, and complimentary tea during their stay.
What are some restaurants close to VIP Hotel?
Conveniently located restaurants include Spizza (Bukit Timah), Thai'd Me Up Restaurant, and SMITHS Authentic British Fish and Chips.
Are there opportunities to exercise at VIP Hotel?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at VIP Hotel?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to VIP Hotel?
Many travellers enjoy visiting Fort Siloso (7.5 km), Chijmes (3.0 km), and Food Folks @ Lau Pa Sat (4.3 km).
Is VIP Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.