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Santa Grand Hotel Bugis

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Santa Grand Hotel Bugis
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968 Reviews from our TripAdvisor Community

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Showing 822: English reviews
Bogota, Colombia
Reviewed 13 December 2015

The hotel is well located. Close enough to walk to bus stop or underground station. It also has restaaurants and shops nearby. The staff is helpful, and kind. Breakfast is ok. Maintenance could be improved, specially in Lobby and bathroom. The sofa in the lobby is old and the fabric is stained and wornout, It gives a bad first impression...

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Helpful?
Thank bcorre_109610
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, First of all, thank you for choosing Santa Grand Hotel Bugis. We are sorry to hear that your recent stay with us had failed to meet your expectations. The areas which we lacked in will be duly noted and we will be taking actions to highlight to the management to ensure that such incidents will not happen...

Reviewed 11 December 2015

Santa Grand is my choice always to stay in Singapore. Not just once. Often. The price is good, quite good facility and breakfast. The linen is good. But the bathroom is not good enough for my recent room booking. The light is low, no hot water.

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Helpful?
Thank Pianisganteng
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, First of all, thank you for your constant support of our hotel. We are glad that you have enjoyed our amenities throughout your stay with us and it is disappointing to hear that your recent one had failed to meet your expectation. We will be highlighting to the hotel teams to ensure that the quality of our...

Singaraja, Indonesia
Reviewed 11 December 2015

We have been coming to Singapore on and off for the last eight years and we have never stayed at the same hotel twice. Now we have found the perfect place for our budget. We have just spent five nights at this hotel and we cannot find a fault with it. The staff were very welcoming on our arrival and...

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Thank judeb216
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for your kind review. It's always a compliment for us when happy guests share their experiences with us and we are glad that you have enjoyed your recent stay with us. It's heartening to know that our colleagues at the hotel were able to leave a good impression on you with their services and they...

Oppenhuizen
Reviewed 4 December 2015

Nice and clean hotel for a good price. About 5 minutes walk to the Bugis MRT Network. Rooms are a bit small but everything you need is there. Beds are rather hard though. European breakfast not much variety. Friendly and helpful staff. Luggage storage and use of swimming pool and shower after checkout very convenient after a hot day in...

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Helpful?
Thank dboer_311780
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review. We are happy to read that you have enjoyed your recent stay with us and that our amenities had met your expectations. It's also heartening to learn that our colleagues at the hotel were able to leave a good impression on you with their services. Once...

Cebu City, Philippines
Reviewed 4 December 2015

The good is location and generally the hotel staff was very helpful. The biggest let down is the cleanliness, bed was itchy and the room was not thoroughly cleaned daily although towels were given and the bed was made.

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Helpful?
Thank lycesterp
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review. We are sorry to hear that your recent stay with us had failed to meet your expectations. We have taken note on the areas we currently lack in and will be taking actions to make improvements to ensure that the quality of our products is in...

Varna, Bulgaria
Reviewed 4 December 2015

Nice hotel, good location just 5 min. away from Bugis subway station, staff is friendly enough, room price is decent - over all the hotel is value for money option in the expensive Singapore. Breakfast can be improved but overall all is ok.

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1Thank emiliyanstanev
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for choosing Santa Grand Hotel Bugis. We are glad that you have enjoyed your recent stay with and that our amenities had met your expectations. It's a pleasure for us to have you and we hope to see you again when you return to Singapore. Sincerely, Magdeline Lew

Perth, Australia
Reviewed 27 November 2015

Its great to be greeted by name and welcomed back to The Santa Grand Hotel Bugis. All the staff have a smile and a warm good morning to start the day, and interested enquiries as to what we have done or intend to do each day. They are extremely helpful in suggesting where and how to travel around Singapore. All...

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Helpful?
Thank 513lenette
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Lynette, Thank you so much for your kind compliments! We are happy to read about your experiences at our hotel and it's heartening to know that our colleagues were able to leave a strong impression on you. Glad that they were able to assist you in any possible ways during your recent stay with us. Once again, thank you...

Bangalore, Karnataka, India
Reviewed 21 November 2015

Recently stayed at Santa Grand Hotel Bugis on a family holiday. Must admit that the location is excellent, very near to. Little India, many tourist attractions and well connected with the public transport (MRT, bus service). Staff is very helpful/ friendly. Swimming pool is ok, but more for namesake! Breakfast tasted good for first two days, but monotonously same beyond...

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Helpful?
1Thank Ajay R
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are happy to learn that your recent stay with us had been an enjoyable one and that our amenities had met your expectations. It's a pleasure for us to have you and your family, we hope to see you again soon. Once again, thank...

Reviewed 20 November 2015 via mobile

We stayed here for four nights in their superior twin rooms. We had to carry our luggage ourselves when we arrived but we forgot our tiredness looking at the refreshing cold smile of the receptionists ;) As we reached here earlier than the standard check-in time which is 2pm, we left our luggage and walked to Little India for a...

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Thank free_indian
Singapore, Singapore
Reviewed 20 November 2015

Friend counter ,clean and neat room. Good breakfast. Walking distanCE to bugis MRT. Good cafe and eating place at neighbourhood. Value for money . Free parking for guest. Near bustop to many places and will recommend to my friends.

Review collected in partnership with this hotel
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Thank ao5208
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review. It's a pleasure to read about your experiences and we are glad that you had enjoyed your recent stay with us. We look forward to have you with us again soon and thank you once again for choosing Santa Grand Hotel Bugis. Sincerely, Magdeline Lew

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Staying in Kampong Glam

Neighbourhood Profile
Kampong Glam
This traditionally Malay enclave of Singapore offers an alluring array of shops, cafes, and bars. A walk down Haji Lane offers quirky shopping, while one block over, Arab Street is a treasure trove of brightly coloured fabrics, clothing, and Turkish rugs. Stop for a leisurely coffee or cocktail and watch local kids play traditional games along the lane. Also home to the Malay Heritage Centre and one of Singapore’s most prominent mosques (Sultan Mosque), Kampong Glam is a must-visit for a tantalizing taste of Malay life in this city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Santa Grand Hotel Bugis, operating since November 2009, has a swimming pool, jacuzzi, gym, cafe and business centre. Located on the fringes of the Little India District and a few hundred metres from the Malay Heritage Centre this hotel makes the most of an area rich in history. Just down the road is Bugis Street, now featuring a teeming street market and collection of roadside stalls which is a must see for leisure or shopping guest visiting Singapore. Also, conveniently nearby are an Indian temple and one of Singapore's best known Buddhist Temples. Besides sightseeing, guest can visit Sim Lim Square, which is only 10-minutes stroll away and it houses Singapore's biggest collection of IT and computer stores. Completing the attractiveness of Santa Grand Hotel Bugis is its accessibility to public transport such as taxis, buses, and Mass Rapid Transit (MRT) to various places in Singapore. ... more   less 

Additional Information about Santa Grand Hotel Bugis

Address: No. 8 Jalan Kubor Santa Grand Hotel Bugis, Singapore 199207, Singapore
Region: Singapore > Singapore > Kampong Glam
Price Range: €61 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Santa Grand Hotel Bugis 3.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Santa Grand Hotel Bugis Singapore
Hotel Style:
#77 Business Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Santa Grand Hotel Bugis staff and other travellers.
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Questions? Get answers from Santa Grand Hotel Bugis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with a window!!!!!”
 of 5 bubbles H3216OQjamesa, 22 Mar 2017 | Read review
“Please provide a showercap in the room”
 of 5 bubbles Marceliahar, 21 Mar 2017 | Read review
“Ask for a windows-less room.”
 of 5 bubbles Zoula, 19 Mar 2017 | Read review
“A very small room with balcony, I had paid for a larger room but chose a room on top floor with balcony, only big enough for 1 person. Great shower.”
 of 5 bubbles cherryl0, 13 Mar 2017 | Read review
“Good and Clean.”
 of 5 bubbles ambrojd, 13 Mar 2017 | Read review
5 of 5