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Santa Grand Hotel Bugis

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Traveller (233)
Room & Suite (192)
Pool & Beach (43)
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Overview
  • Excellent17%
  • Very good50%
  • Average23%
  • Poor7%
  • Terrible3%
Travellers talk about
“arab street”(52 reviews)
“little india”(71 reviews)
“victoria street”(17 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Concierge
Wheelchair Access
3 Star Hotel
All hotel details
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Reviews (1,058)
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164
428
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69
30
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164
428
206
69
30
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All reviewsarab streetlittle indiavictoria streetbus stopraffles hospitalsultan mosquenoodlesbudget hotelhaji lanekampong glamhalal foodfamily roomrooftop poolnice hotelmrt stationfree wifiwalking distance
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111 - 115 of 897 reviews
Reviewed 12 January 2017

I had booked a deluxe room with window but after i visit there with my wife they have changed the room to a basement room with no window and they informed me regard this after they charged for the room. and me and my wife...More

Review collected in partnership with this hotel
Thank manishay2017
Response from SantaGrandHotels, Manager at Santa Grand Hotel BugisResponded 15 January 2017

Dear Valued Guest, We are sorry to hear about your experiences with the room reservations. This is definitely not the image we would like to portray. We will be taking action to look into this incident and if possible, would like you share with us...More

Reviewed 4 January 2017

Room expectations is not there as the picture shows that it looks for big but the breakfast wise is not bad for a 2 star hotel. Hotel service was friendly and good. Swimming pool is awesome looking and would love to come again to book...More

Review collected in partnership with this hotel
Thank nameera_rozaly
Response from SantaGrandHotels, Public Relations Manager at Santa Grand Hotel BugisResponded 15 January 2017

Dear nameera_rozaly, First of all, thank you for taking the time to write us a review. We are sorry to hear that your recent stay with us had failed to meet your expectations in the room aspect. Please be assured that we will be highlighting...More

Reviewed 29 December 2016

Easy to find the hotel from airport LRT & easy to access other attractions(sentosa , marina bay , etc..) in Singapore . Friendly staff who servers more ,what we expected. Overall excellent place stay in Singapore.More

Thank dilshan n
Response from SantaGrandHotels, Manager at Santa Grand Hotel BugisResponded 15 January 2017

Dear Dilshan, Thank you for your support of Santa Grand Hotel Bugis. We are glad that our team was able to be of assistance to you during your recent stay with us. It's our pleasure to have you and we would definitely love to have...More

Reviewed 28 December 2016

Location is good. Rooms are bigger than usual Singapore hotels. However it's musty, beds are too soft they don't have a restaurant or spa. No room service. They only had one umbrella to lend to guests.More

Review collected in partnership with this hotel
Thank NoleenRugs
Response from SantaGrandHotels, Manager at Santa Grand Hotel BugisResponded 15 January 2017

Dear Valued Guest, Thank you for taking the time to write us a review. We are sorry to hear that your recent experience at our hotel had not met your expectations. We have taken note of your feedback with regards to our product and we...More

Reviewed 28 December 2016

Excellent hotel.. get more than what you pay.. small rooms.. all basic amenities provided.. breakfast is mostly western.. Surprise - They give one smartphone with unlimited data, international calls, just awesome. No need to worry of getting lost. Things to improve - TV channels are...More

Review collected in partnership with this hotel
Thank Niladri B
Response from SantaGrandHotels, Public Relations Manager at Santa Grand Hotel BugisResponded 15 January 2017

Dear Niladri, Thank you for taking the time to share the experience of your recent stay with us. We are glad that our hotel's amenities were able to meet your expectations. We would like to apologize for the areas we lack in, rest assured that...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Dry Cleaning
Laundry Service
Breakfast included
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$75 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#75 Business Hotel in Singapore
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$75 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#75 Business Hotel in Singapore
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (233)
Room & Suite (192)
Pool & Beach (43)
Dining (13)
Nearby
Kampong Glam
This traditionally Malay enclave of Singapore offers
an alluring array of shops, cafes, and bars. A walk
down Haji Lane offers quirky shopping, while one block
over, Arab Street is a treasure trove of brightly
coloured fabrics, clothing, and Turkish rugs. Stop for
a leisurely coffee or cocktail and watch local kids
play traditional games along the lane. Also home to
the Malay Heritage Centre and one of Singapore’s most
...More
Questions & Answers
Ask a question
Thishani F
16 April 2018|
AnswerShow all 3 answers
Response from Gary M | Reviewed this property |
We haven't try the hotel's laundry service.regarding the free smartphone inside the room----a mobile phone u can use,u can bring it with u anywhere u go can text and call, can check restaurants,places to go.use its gps... More
1
Vote
Apeksha S
15 April 2018|
Answer
Response from SantaGrandHotels | Property representative |
Dear Apeksha S, Yes, we do provide a kettle in every room. Regards, Team Santa Grand
0
Votes
Bryan P
16 March 2018|
AnswerShow all 2 answers
Response from petergroovejet | Reviewed this property |
The front of the hotel is on a very busy road. Ask for a room at the back as we had as high up as possible. Very quiet. Nice hotel for the price and brilliant location
0
Votes
Room Tips
"ask for family room in main building only"
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"Look around for better hotels this place is NOT a 4 star hotel like they claim"
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"Need to cover the mirror with a towel though bcos mirror is directly head on with the bed. Not good feng shui."
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"Very acceptable. The street view was wonderful Room 212"
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