We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Pan Pacific Serviced Suites Orchard Singapore

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Pan Pacific Serviced Suites Orchard Singapore
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

160 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Pan Pacific Serviced Suites Orchard Singapore
See the most recent reviews
Showing 140: English reviews
Singapore, Singapore
Reviewed 7 June 2016

Our stay was fantastic! Can't be closer to MRT, shops and restaurants. The attention to detail is very high and everyone is very friendly and effective. It is a good option for both a short or long stay.

 Report
Helpful?
1Thank Phileas_F_6
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Phileas_F_6, We are happy to know that you have enjoyed your stay experience with us. We are also thankful for your recognition of our staff. Aside from our location, the generous sizes of our various suites as well as the amenities that comes with it is truly a good choice for both short and long term residents. Again, thank...

Bengaluru, India
Reviewed 2 June 2016 via mobile

What a view they have. Our room faced the Singapore Flyer and the sea. Well appointed rooms, which had 2 rooms and a living room with the state of the art interiors. All rooms had TV and the kitchen was big for our needs. You could add a microwave oven to the kitchen, else we had all the kitchenware we...

 Report
Helpful?
1Thank swetapatra
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Swetapatra, Thank you for your compliments. Given the description, we believe that your feedback is meant for our other sister property - Pan Pacific Serviced Suites Beach Road. We will be sure to pass your compliments to the team there. Here at Pan Pacific Serviced Suites Orchard, we are conveniently located in Somerset Road/Orchard Road. It is truly convenient...

Reviewed 31 May 2016

We stayed at PPSS Orchard for 7 days in the last week of May. We had booked a 1 bedroom executive suite for this period. We were a couple along with a 3 year old kid. The unique selling point of the property is it's location. It is extremely well located in the heart of town, only a short two...

 Report
Helpful?
Thank SauhardSaran
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear SauhardSaran, Thank you very much for sharing your stay experience. We are delighted that our location, services and fully-equipped Suites have impressed you so much! We are happy to learn that you have enjoyed your stay with us and at the same time, glad to hear that we have met most of your expectations in our product, service and...

Reviewed 24 May 2016 via mobile

Highly recommended due to its cleanliness... Stayed there for 10 days and it's worth it...The staffs were very efficient and polite! They also have good food. Very competitive! Me and my fiancé will see you again definitely!! Thank you PanPacSG! Keep it up! 👍🏻👍🏻👍🏻

 Report
Helpful?
Thank Mark Anthony U
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Mark Anthony U, Thank you very much for sharing your feedback and recommendation! We also thank you for recognizing our staff. Receiving such positive feedback from our guests inspires us to further improve our commitment to delivering good service. We all look forward to seeing you and your fiance soon.

Reviewed 2 April 2016 via mobile

Very equipped suites.... Nice place to stay because near all of the shops. Easy to access with all the things you needed. Rooms are excellent and quiet. Inside have free WiFi, tv in every bedrooms, washing machine, dryer even iron which very necessary to me. Nice pool at second floor and free breakfast buffet.

 Report
Helpful?
Thank Melanie M
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Melanie M, Thank you very much for your positive feedback! We are happy to have met your expectations in our product, services and quality standards. In addition, we also take pride of our location which is to our residents' advantage. Once again, thank you for making us one of your preferred accommodation choices and we look forward to welcoming...

Newcastle, Australia
Reviewed 28 March 2016 via mobile

We stayed here for 8 nights and found the room was well equipped and laid out, as you would expect this catered well for a longer stay (would work fine for a short stay as well). The pool was great for doing laps, as well a distinct areas for sitting and toddler play. The gym was equipped to a high...

 Report
Helpful?
Thank Peter W
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Peter W, We are delighted to learn that you have enjoyed your stay with us. At the same time, we are happy to have met your expectations in our service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We hope to welcome you again on your...

Melbourne, Australia
Reviewed 7 March 2016

We stayed at Pan Pacific Serviced Suites for 3 weeks and to summarise our stay- it was amazing. The apartment was good with the right amenities and the service was excellent as well. Another great thing is that its location is perfect. Right above Somerset MRT with Orchard Road at its doorstep. Definitely recommended!

 Report
Helpful?
Thank ASMelbourne
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear ASMelbourne, We are very delighted to know that you have enjoyed your stay with us. We are happy to have met your expectations. Your compliments inspire us to continually provide and improve the level of service that our guests have come to expect. We look forward to having you stay with us again!

Jakarta, Indonesia
Reviewed 21 February 2016 via mobile

Minimalist, beautiful and well-appointed one-bedroom Executive Suite. Wished there was a full-length mirror though. Its absence was kind of baffling as there was ample space for it in the 64-m2 suite. Love, love, love the bed. The hard mattress was extremely comfortable. Never once did I wake up with pain in my lower back. However, I can see that others...

 Report
Helpful?
1Thank Saint-Emilion-Wine
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Saint-Emilion-Wine, Greetings from Pan Pacific Serviced Suites Orchard, Singapore! We sincerely thank you for taking the time to share your stay experience with us on Tripadvisor. We are heartened to note that you have been impressed with our well-appointed and spacious Suites and our strategic location. Thank you for your valuable feedback and rest assure that we have taken...

Sydney, Australia
Reviewed 25 January 2016

My stay at the Pan Pacific was excellent the hotel facilities were well appointed and you are central to all that is needed. Somerset rail and bus stations are across the road, restaurants are plenty and try going underground at the Orchard Plaza for a fantastic eating experience. The rooms are not rooms as such but sizable apartments with in...

 Report
Helpful?
3Thank Hankmacartney
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Hankmacartney Thank you for your detail writeup especially of the location and its amenities. Our property is located at the heart of Singapore and in Orchard Road with convenient access to transportation network and of course shopping and eateries all within very short walking distance. We are adjoining to the 313Somerset mall and from here connect to the Orchard...

Foster City, California
Reviewed 23 January 2016

My wife and I stayed for a few weeks in a couple of their deluxe suites. The views from our rooms on 10th and 15th floor were fantastic. The location is very convenient right beside 313 Somerset shopping area with the Somerset MRT down below. The front desk staff is very helpful and assisted us with all our needs in...

 Report
Helpful?
2Thank deepdebroy
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear deepdebroy We are grateful for your acknowledging our staff. I will convey your compliments to the front desk team. The apartments are fully airconditioned - hence the use of a condenser dryer (as opposed to a ventilated dryer) which takes a longer time to dry the clothes. We note your comments on the kitchen and living room layout and...

478 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (56)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (15)
Viewed
Bathroom (6)
Viewed
Dining (5)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (3)
Viewed
Family/Play Areas (1)
Viewed
Other (20)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (359)
Viewed
Amenities (91)
Viewed
One Bedroom Deluxe Suite (62)
Viewed
Pool (22)
Viewed
Premium Suite (69)
Viewed
The Hotel (26)
Viewed
Two Bedroom Executive Suite (89)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (63)
Viewed
Room/Suite (23)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (7)
Viewed
Dining (10)
Viewed
Bathroom (2)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (2)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Singapore hotels
Orchard Road
Pan Pacific Orchard
Pan Pacific Orchard
#20 of 309 in Singapore
1,926 reviews
Fraser Suites Singapore
#23 of 309 in Singapore
316 reviews
Show Prices
Show Prices
Show Prices
Orchard Road
Mandarin Orchard Singapore
Mandarin Orchard Singapore
#72 of 309 in Singapore
9,034 reviews
Orchard Road
Hotel Jen Orchardgateway Singapore
Shangri-La Apartments
#96 of 309 in Singapore
169 reviews
Show Prices
Show Prices
Show Prices

Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Bedrock Bar and Grill
Bedrock Bar and Grill
Cuisines: American, Steakhouse, Wine Bar
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
An urban sanctuary in the heart of Orchard Road, Pan Pacific Serviced Suites Singapore offers 126 suites and penthouses of unsurpassed luxury that comes either with a view of the uptown Orchard Road or the lush greenery of Somerset Road. Dressed in contemporary design and colours, all of the units comprising executive and premium suites, 1-bedroom and 2-bedroom suites and penthouses, come with spacious bathroom, a well equipped kitchen and Loewe LCD TV and Bose audio System.Conveniently located above Somerset MRT station, right in the heart of Singapore’s biggest shopping district, Pan Pacific Serviced Suites Singapore is the perfect haven for extended stay travellers to refresh and recharge. It is adjacent to the malls of Somerset313, Orchard Central and a stone throw away from TripleOne Somerset and Paragon/Mount Elizabeth Medical Centre. This prime location means that residents of Pan Pacific are never far from the action, whether they want to work, play, eat, recuperate or take in a few local sights. ... more   less 

Additional Information about Pan Pacific Serviced Suites Orchard Singapore

Address: 96 Somerset Road, Singapore 238163, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: €204 - €239 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Serviced Suites Orchard Singapore 5*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Cheap Tickets, Travelocity, Expedia, Odigeo and Priceline so you can book your Pan Pacific Serviced Suites Orchard Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Serviced Suites, Singapore Hotel Singapore
Pan Pacific Serviced Suites Orchard Singapore
Hotel Style:
#20 Business Hotel in Singapore
#34 Family Hotel in Singapore
#35 Spa Hotel in Singapore
#70 Romantic Hotel in Singapore
#96 Luxury Hotel in Singapore
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Serviced Suites Orchard Singapore staff and other travellers.
8 questions
Ask a question
Auckland
Singapore, Singapore

See all questions (8)

Questions? Get answers from Pan Pacific Serviced Suites Orchard Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid level 3 as it's low and with a terrace might get a bit noisy with people walking around.”
 of 5 bubbles yippeeeyaya, 28 Oct 2016 | Read review
“Choose a room on the higher floors as the view is better.”
 of 5 bubbles SauhardSaran, 31 May 2016 | Read review
“For long term stayers ask for the apartments in the corners of each level these are large and have a separate lounge room”
 of 5 bubbles Hankmacartney, 25 Jan 2016 | Read review
“Higher floors have better views”
 of 5 bubbles annemarie509, 9 Dec 2015 | Read review
“Book a suite that is high up because the view is better.”
 of 5 bubbles N4828CXtinar, 13 Oct 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay