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Stayed here for one night at the end of a long haul holiday. Have stayed in a lot of hotels over the last few weeks but I have to say the staff at this hotel out shine all the other hotel staff. Irene on reception...More
1 Thank Marie S
Response from Cynthia T, Guest Relations Manager at Hotel Re!Responded 15 October 2017
Thanks for your generous review, it is our pleasure to have you staying with Hotel Re! We shall continue to work hard to achieve best customer service and to make sure all our guests enjoy best stay experience.
We hope to serve you...More
Staff very friendly, helpful and courteous.
Booked via booking.com, hotel was as expected but nothing more. Upgraded to "executive room", which basically meant we had a bathtub as well as a shower!!
Breakfast a bit of a letdown for a Westerner who's not into Chinese...More
After looking at the photos of this hotel we were very excited to stay. A style befitting of Singapore, utterly unique and with a particular zing if you will.
Upon check-in, that aforementioned image was nothing more than illusion. This hotel spent its budget on...More
Charged more than quoted, by $100. They did the same thing to the guy in front of me. Also, charged $20 for some coffee spilled on the duvet cover. (A small spot, not a whole cup) I've never been charged for that kind of thing...More
Thank Sean R
Response from Cynthia T, Guest Relations Manager at Hotel Re!Responded 29 September 2017
We are sorry that you were not happy with the stay.
Kindly allow us to explain your concern:
1. Your booking price was subjected to service charge and Singapore goods & Servive Tax, which was S$85.85
2. The coffee stain are stain that...More
We stayed 3 nights at Hotel Re. Rooms and Hotel are extremely clean. The hotel staff are very pleasant and friendly. The hotel is well situated, once you find your bearings to where the Metro is which is just a short walk away. This hotel...More