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Crowne Plaza Changi Airport

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Crowne Plaza Changi Airport
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3,783 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Changi Airport
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Showing 3,298: English reviews
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 March 2015

On the 18th of February was my 7th staycations at the above hotel. My family and I looked forward in anticipation to spend our CNY holidays at our favourite hotel. We checked in on the eve of CNY, at about 3 pm and was greeted by Rahimah, the front desk hotel, about 3 minutes after standing there to be served.... More 

Helpful?
5 Thank Isa12014
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Isa12014, Thank you for your honest feedback regarding your recent staycation with Crowne Plaza Changi Airport and your continued loyalty through the years. We appreciate your willingness to share about the shortfalls during your stay and your feedback helps us identify areas for improvement and also improve on our guest experience. I am sorry to hear that your recent... More 

Melbourne, Australia
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 March 2015

Nice hotel in the airport. It is maybe 1-2 years old but I did see some signs of wear on the edges of some of the laminated woods in the room. The design of the rooms and hallway areas are quite unique with a massive sliding glass door that hides the wardrobes and coffee machines and the hallways actually being... More 

Helpful?
1 Thank GiuseppeSusan
Zurich, Switzerland
Level Contributor
47 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 March 2015 via mobile

We have reserved a room with two queen beds which was available upon checkin as promised. Considering that this hotel is relatively new the room deco is already quite run down and was apparently of low quality. The bathroom / shower floors are extremely slippery and dangerous. This has been mentioned in the reviews before but apparently the hotel is... More 

Helpful?
2 Thank Oooo1
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Oooo1, Thank you for your honest feedback regarding your stay at Crowne Plaza Changi Airport. I would like to thank you for taking the time to write this review and we will use it to further improve on our guest experience at the hotel. We take your feedback very seriously and will work harder on improving on the standard... More 

Washington DC
Level Contributor
88 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 3 March 2015

I am wary of airport hotels, but this one was done right. My room overlooked the airport, yet I could not hear the planes. THe room was spacious and very well appointed with a contemporary bathroom that had a window that permitted one to enjoy the airport view or not (there was an opaque blind one could lower to close... More 

Helpful?
2 Thank lee510
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear lee510, Thank you for your wonderful review! We are very pleased to hear that you found us an outstanding airport hotel. It is our pleasure to serve you and we are glad that you were able to experience a seamless and relaxing stay with us. We hope to welcome you back again and hope you'll continue to choose Crowne... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 March 2015

This Airport Hotel is fantastic especially if you are stopping over for a short time in Singapore. It is located within the airport location, and offers excellent service, and great amenities. From deplaning to the Hotel lobby, it takes say 10 - 15 minutes. And as Singapore is so small, it is easy to access shopping and other attractions in... More 

Helpful?
4 Thank Suzie N
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Suzie N, Thank you for your wonderful review of Crowne Plaza Changi Airport. I'm so happy to hear that you found us excellent and that you were satisfied with our service. It is our pleasure to serve you and we are pleased that everything was to your expectations and you will visit us again. Cheers, Carrie Sim Distribution &... More 

Washington, District of Columbia, United States
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 March 2015

We stayed here one night in early February 2015 after flying in from Cambodia and before we boarded our cruise the next day in Singapore. The place is lovely - the rooms are very large and well appointed. We were able to get a corporate rate through one of our travel colleagues, which made it quite affordable. We were going... More 

Helpful?
Thank Robin G
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Robin G, Thank you for your feedback and review of Crowne Plaza Changi Airport. We're pleased that you had a great experience with us and found us convenient. Thank you for recommending us to other travellers. We hope you were satisfied with the service and facilities and we will continue to work hard on creating a Great Hotel our... More 

Downingtown, Pennsylvania
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 March 2015

Stayed here for an early morning departure for HKG... Very good hotel, the location is great, the lay out is a little off (you might have to walk a long ways outside to get to the main lobby... but I slept well and have nothing but good things to say. I will stay here again before my next departure home.

Helpful?
Thank griftsno1capper
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear griftsno1capper, Thank you for your honest and heartfelt feedback regarding your recent stay at Crowne Plaza Changi Airport We are delighted to know that you found the hotel a very good hotel and loved the location. My team and I at Crowne Plaza Changi Airport hope to welcome you back again in the future! Kind regards, Carrie Sim Distribution... More 

Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 March 2015 via mobile

Looking to start our holiday we decided to stay at Changi Airport and fly early the next day. Staff were great and a free upgrade always helps, we loved the pool room and the service was exemplory. Start your hols early and stay here.

Helpful?
Thank SingaporeAl
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear SingaporeAl, Thank you for choosing Crowne Plaza Changi Airport! We appreciate the time you've taken to share about the hotel with other travellers. It is our pleasure to hear that you had a wonderful stay experience with us. We're glad we met your expectations. My team and I hope to welcome you back again soon! Cheers, Carrie Sim Distribution... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 February 2015 via mobile

We spent only one night at this hotel but were treated like VIP. Our room was surprisingly new and modern with great amenities and bed was so comfortable. Hotel staffs were very helpful and inviting and ready to help us for luggage.

Helpful?
1 Thank Kandrypurma
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Kandrypurma, Thank you for your kind words. We appreciate the time you've taken to share your thoughts and feedback with us. We are so happy to hear that you found the hotel modern and loved the amenities. It is our pleasure to serve you and we hope you'll continue to choose us as your preferred hotel and look forward... More 

Singapore, Singapore
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 February 2015

I have a stop over before my next trip so I choose this hotel that is nearest to the airport. To my surprise, the deco blends well with the Christmas season (during the time I was travelling). My kid likes it a lot. We were very pleased that we were offered the room facing the pool as well as the... More 

Helpful?
2 Thank Paul T
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Paul T, Thank you for your positive feedback. We appreciate the time you've taken to share about your experience with us. I am very glad to hear that you enjoyed your stay with us. Thank you once again and my team and I look forward to welcoming you back. Warmest Regards, Carrie Sim Distribution & Relationship Marketing Manager Crowne... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Named the World's Best Airport Hotel by Skytrax in 2015 and 2016, the Crowne Plaza Changi Airport's modern architecture combined with hints of nature gives you a glimpse of what to expect in Singapore - a modern garden city. Just steps away from the departure and arrival hall, rejuvenate in the comforts of our calming room or visit our spa for a range of massage treatments. A cutting-edge air-conditioned linkbridge connects the hotel to world-class Changi Airport Terminal 3, with Terminal 1 accessible by SkyTrain and Terminal 2 accessible via a mezzanine link bridge. We're 10 minutes from Changi Business Park, Singapore Expo and 25 minutes from the city by taxi or MRT. A top airport hotel offering contemporary soundproofed rooms with comfortable beds and spacious modern bathrooms, it is the perfect hotel for a quick stopover between long-haul flights. Crowne Plaza Changi Airport is more a business hotel with a resort ambience. Discover the tropical resort hidden within the hotel with courtyard gardens, a landscaped pool area and peaceful garden views from the Lobby Lounge or al fresco courtyard. Immerse yourself in '70s glamour at bar'75 with intimate nooks for cocktails, dine Cantonese-style at Imperial Treasure or have a buffet of international delights from Azur. Host a tropical garden reception, conference or wedding in our seven meeting rooms and ballroom. Stunning design and the latest technology ensure a successful event with us. ... more   less 

Additional Information about Crowne Plaza Changi Airport

Address: 75 Airport Boulevard | Changi Airport Terminal 3, Singapore 819664, Singapore
Region: Singapore > Singapore
Price Range: €149 - €202 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Changi Airport 5*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Odigeo, Agoda, Priceline and IHG so you can book your Crowne Plaza Changi Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Singapore
Crowne Plaza Changi Airport Singapore
Hotel Style:
#12 Family Hotel in Singapore
#15 Business Hotel in Singapore
#16 Spa Hotel in Singapore
#16 Romantic Hotel in Singapore
#30 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Changi Airport staff and other travellers.
36 questions
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Questions? Get answers from Crowne Plaza Changi Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“runway view rooms are great for plane spotters”
 of 5 bubbles DragonLass-Aus, 29 Nov 2016 | Read review
“Ask for a high floor.”
 of 5 bubbles WanderingCodger_39, 28 Nov 2016 | Read review
“Restaurants are nearby (in the airport). Terminal 3 is the hotel's location.”
 of 5 bubbles LavenderQ, 26 Nov 2016 | Read review
“For no hassles, book a Club Room. But check rates on IHG website carefully!”
  • King Suite 738
  • King Suite 738 bathroom
  • King Suite 738
  • King Suite 738
  • One of the many thoughtful amenities
  • King Suite 738. Comfy bed and very quiet room
 of 5 bubbles happy2bealive, 25 Nov 2016 | Read review
“You can request room locations but I don't worry about views.”
 of 5 bubbles SharleneV_13, 25 Nov 2016 | Read review
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