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Ascott Raffles Place Singapore

410 reviews
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Traveller (354)
Room & Suite (151)
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Overview
  • Excellent55%
  • Very good33%
  • Average7%
  • Poor2%
  • Terrible3%
Travellers talk about
“washing machine”(28 reviews)
“lau pa sat”(16 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
Room Service
5.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (410)Write a Review
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1 - 5 of 357 reviews
Reviewed 2 weeks ago

1.Near MRT(NS26/EW14 Raffles Place) 2.Near One@ Raffles Place、The Fullerton Hotel、 Merlon、 Marina Bay Sands and Red Dot Design Museum Singapore 3.Poor room service and no concierge 4.Corridor no air conditioning 5.Weekend without cleanMore

Review collected in partnership with this hotel
Thank yfw2018
Response from Cynthia L, Guest Relations Manager at Ascott Raffles Place SingaporeResponded 2 weeks ago

Dear yfw2018, Greetings! We deeply regret to learn you did not enjoy your stay at our serviced residence and we are truly sorry for the disappointment caused to you. Kindly allow us to assure you we are appreciative of your valuable feedback and our management...More

Hotel's Favourite
Reviewed 31 August 2017

Ascott Raffled Place was home for three months to me and my husband. It was strikingly clean and well organized, from check in to check out and living in between. Staff is well trained, friendly and very supportive and service oriented. Pool on 19th floor...More

2  Thank ChrisSchumacher
Response from Cynthia L, Guest Relations Manager at Ascott Raffles Place SingaporeResponded 4 September 2017

Dear Christos S, Greetings from your extended family at Ascott Raffles Place Singapore! Thank you for making our premium serviced residence your home and for taking time to write this heartwarming review on your 3-months’ stay with us. We strongly believe our well-travelled residents like...More

Reviewed 3 weeks ago

Fantastic service from the staff. It was like having a friend in the city and helped us get the most out of our short stay. The location was superb with easy access to the Marina Bay area and close to some classic Singapore stall dining.More

Review collected in partnership with this hotel
2  Thank Peter R
Response from Cynthia L, Guest Relations Manager at Ascott Raffles Place SingaporeResponded 3 weeks ago

Dear Peter R, Greetings from your friends at Ascott Raffles Place Singapore! Thank you for giving us the great privilege to be your friends in green metropolitan Singapore. This is definitely a huge compliment for all of us as it proves we have gained your...More

Reviewed 9 January 2018

The place was very clean and, the staff was very helpful and super nice to my young kids. There’s a great food court near by which is walking distance. Also very close to the MRT and walking distance to shopping areas.More

Review collected in partnership with this hotel
2  Thank Vileshka R
Response from Cynthia L, Guest Relations Manager at Ascott Raffles Place SingaporeResponded 11 January 2018

Dear wijequnauardenag2018, Greetings from your team at Ascott Raffles Place Singapore! Thank you for choosing our centrally located serviced residence for your recent holiday here and for letting us know your lovely family and you had a great stay with us. All of us are...More

Reviewed 7 January 2018

How wonderful to have a small kitchen and washer and dryer in our studio suite while touring Asia, all so compact yet user friendly. A terrific stay, the staff exceptional and the suite beautifully furnished with a separate seating area and workplace with =speedy internet...More

Review collected in partnership with this hotel
1  Thank heiderosebrunhildeg
Response from Cynthia L, Guest Relations Manager at Ascott Raffles Place SingaporeResponded 9 January 2018

Dear heiderosebrunhildeg, Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for choosing our premier serviced residence and for your wonderful feedback. All of us are delighted you had a terrific stay with us and our well-appointed Suite had exceeded your expectations....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Airport Transportation
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$226 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Family Hotel in Singapore
#49 Business Hotel in Singapore
#54 Romantic Hotel in Singapore
#90 Luxury Hotel in Singapore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$226 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Family Hotel in Singapore
#49 Business Hotel in Singapore
#54 Romantic Hotel in Singapore
#90 Luxury Hotel in Singapore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (354)
Room & Suite (151)
Pool & Beach (19)
Dining (15)
Questions & Answers
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EmJayZed
22 July 2017|
AnswerShow all 2 answers
Response from T C | Reviewed this property |
I would check with the hotel about whether they will allow 3 people in the Cutler Suite, as bedding configuration is only for two, and the couch isn't really suitable for sleeping on. If they allow a rollaway bed into the... More
1
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BonnieBenjaSim
1 March 2017|
AnswerShow all 4 answers
Response from T C | Reviewed this property |
Hi Bonnie - I have stayed here for business a few times now. I don't think the building has many (if any) balconies on it, so I don't know which Cutler rooms would have a balcony. It is also on a fairly busy corner, so I... More
1
Vote
Rana T
6 January 2017|
AnswerShow all 3 answers
Response from Prem p | Reviewed this property |
congratulations and wish you luck with all the preparation. suggest share details with hotel before hand and should be good to go if visitors limit time and don't stay over night
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Room Tips
"The great staff that were helpful professional and courteous. Special thanks to Meli and Chris."
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"High Floor with bay view"
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"Please remove the disgusting smell in the hallways"
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"High floor"
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