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Mercure Singapore Bugis

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Traveller (1214)
Room & Suite (422)
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About
Location
Cleanliness
Service
Value
Mercure Singapore Bugis has 395 heritage inspired rooms located in the heart of Singapore's leisure, business, cultural and heritage districts. Situated 8 minutes from Bugis and Bras Basah MRT stations. It is just next to Bugis shopping district. The hotel includes a lobby bar, 3 meeting rooms, a ballroom, an all day dining and a chinese restaurant, swimming pool, jacuzzi and gym.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
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HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
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Special Offer:UP TO 30% - EARLY BOOKING
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1,176Reviews
1,252Photos
29Q+A
100Room tips
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Popular mentions
Doirst trip to Singapore and I don’t know how room size compares. Service and staff were great. Facilities really nice. Bathrooms were frosted glass so no privacy. Buffet b’fast varied in temperature.
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Review collected in partnership with Accorhotels.com
+7
Hotel's Favourite
Location = easy access from the airport, use MRT just a minute walk from bugis station. The hotel located along the queen street where it close to bus station that link jb and singapore. Walking distn to almost interesting/tourist places/orchard/marina bay/merlion. 5 star for
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Response from ha0d7-mk, General Manager at Mercure Singapore Bugis
Responded 2 weeks ago
Dear 616shah, It is heartening to read that you have enjoyed our convenient location and pool facilities, and thank you also for your ''superb'' review. My apologies on the lapse in service standard, and i would like to assure you that this is not the usual high standards we have set to strive for ourselves! Thank you for your kind feedback, and we will defintely use this as case study to share with our associates. Regards Philip Wong General Manager
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On the whole, the staff was very friendly and accommodating. Breakfast buffet was good. Dinner buffet was terrible. This was my first experience with a loft room. It was beyond small. Stairs to the bed were very steep and narrow. The bed lay flat on the floor. No closet.
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Response from ha0d7-mk, General Manager at Mercure Singapore Bugis
Responded 4 days ago
Dear 730donalds, Thank you for sharing your feedback with us, and i am heartened to learn that you have enjoyed our warm service from our Staff, our most valuable asset in the hotel. Nonetheless, i am sorry that our products have failed to upkeep with your expectations and the high standards we have set for ourselves and i am disappointed. We will definitely take your feedback seriously, and i have reviewed the pointers to improve on with my team personally. We hope to see you returning to stay with us again. Regards Philip Wong General Manager
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First time in this Accor hotel in Singapore. Nice location, nice hotel, very friendly and helpful staff. Sure to be back. Space in singapore is always a problem but in this case the good value for money, the facilities and the staff make a good value for money.
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Review collected in partnership with Accorhotels.com
Response from ha0d7-mk, General Manager at Mercure Singapore Bugis
Responded 4 days ago
Dear Gualtiero C Thank you for all the praises you'd for us and we are delighted to receive them! I am totally heartened to read that you have thoroughly enjoyed all facilities and services and we look forward to welcoming you back at Mercure Singapore Bugis again! Regards Philip Wong General Manager
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I have NEVER experienced anything as disappointing and terrible regarding accommodation in my many years of travel. We arrived late at night. Staff not friendly. We walked into our room....A CLAUSTROPHOBIC SHOEBOX! Firstly NO PROPER BEDS....a mattress laid out on the bottom
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Response from ha0d7-mk, General Manager at Mercure Singapore Bugis
Responded 4 days ago
Dear SteffiSenz On the outset, i offer no excuses, except my sincere apologies that we are unable to unkeep with your expectation for your stay witn us. I am sorry that our room configuration is not satisfactory, and i am truly sorry for that. We will take your feedback seriously, and should an opportunity to upgrade the property occurs, we will look into it. Till then, take care. Regards Philip Wong General Manager
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Photo provided by managementMercure Singapore Bugis
Loft Room (22sqm)
Does this look like a Queen Bed to you?
King size bed
Photo provided by managementMercure Singapore Bugis
Loft Room (22 sqm)
Photo provided by managementMercure Singapore Bugis
Guest room
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12345685
what the different between Signature Loft Room and Executive Loft?
The rooms look essentially similar however the Executive adds a Nespresso machine and you have access to the Privilege Lounge for breakfast and drinks. Hope that helps.
2 votes
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Hi, How deep is hotel's main pool? Thank you.
About 4.ft 6 inches approx Not sure in cms 135 maybe Cheers
1 vote
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Hi, Estimate taxi price from SIN Airport to the hotel? thank you
Taxi in singapore very reliable and its not expensive. Uber and GRAB is available in singapore. Its considered cheaper then metered taxi. However following website allows you to get the estimated metered fare where ever you go within singapore. Hope it helps. Taxisingapore sorry it seems like i cannot input website link.
1 vote
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the location is not near to Johor Bahru but there are some form of transport nearby. Public bus 170 and coaches near rochor which is about 15 minutes away from the hotel on the road are available to go over.
1 vote
How much do you charge for the sofa to be converted to bed?
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123456
"Would not recommend."
"Try and get a higher floor for better views."
"Room upgrade to signature loft room with queen bed and sofa is the best choice"
"Check on the size of the room."
"hopefully the single-level rooms are better..."
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12345620
PRICE RANGE
US$122 - US$210 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeVictoriaRochorCentral Area/City Area
NUMBER OF ROOMS
395
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