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Fragrance Hotel - Imperial

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Fragrance Hotel - Imperial
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329 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Colombo, Sri Lanka
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We had a very pleasant experience during my stay at Fragrance Imperial Hotel (Room 213) for 7 nights. We arrived at the hotel earlier than expected but the reception staff were kind enough to let us check in early. The hotel was in a perfect location and is 10 mins walking distance from Lavender MRT station (Green Line). There were... More 

Helpful?
Thank Chaminda V
Ramgarh, India
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 October 2016

I have been here on 13th Oct 16 , hotelier was very rude , We arrived at 0730 am the hotel was fully empty still they dint gave us the rooms. they gave us rooms at 1500 hrs, the breakfast was terrible.

Helpful?
2 Thank ramgarh6
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Imperial, responded to this review

Dear Ramgarh6, I would like to clarify that the hotel check in time is 1500hrs. Complimentary early check in can be granted to the guests from 1300hrs, subject to the hotel's availability. In the event the room is unavailable, guests are welcome to use the hotel's complimentary luggage storage service and return later for their check in. While some hotels... More 

Travellers are raving about these Singapore hotels

Perth, Australia
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 13 September 2016 via mobile

Stayed with my 5-7 year olds Good sized room Good breakfast in lobby 7/11 next door Mrt 5 mins away Food court by mrt Good hotel, great location,excellent staff we would definitely stay at this hotel again

Helpful?
1 Thank skipdemruby
Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 September 2016

Info: Travelled family of 5 no kids, 1 senior citizen. Booked 1 double bed, 1 triple room for 3 nights. Pros: Clean hotel. Comes with breakfast. Friendly receptionists. Has 7-11. Easy for taxis and uber drivers to locate. Room is decent. With hot shower, tv, free water, coffee and tea, with small fridge, dresser, hair dryer, phone, body wash/shampoo, toothpaste... More 

Helpful?
2 Thank mpmadz
Cabuyao, Philippines
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2016

Nice Hotel with a very accomodating staffs, clean and makeup rooms everyday. Except that hot water seems low from 7-9a.m or not functioning well, but overall its nice staying in this hotel, definitely I will comeback here

Helpful?
Thank macoyto
Colombo, Sri Lanka
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 August 2016

We didn’t have a good experience staying at this hotel except for the fact that the hotel was closer to Lavender MRT station. You’d never get a bill for the money you pay extra for any service they provide. If you extend your stay, you're doomed! They screw about $79 (Singapore Dollars) for you to stay till 6pm on that... More 

Helpful?
2 Thank tharanjey
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Imperial, responded to this review

Dear Tharanjey, I had completed my investigations with the staff who had attended to you concerning your late check out request. You had expressed your intentions to depart the hotel at 1800hrs and as such, the duty Front Desk Staff had recommended you a late departure package for stay till 1800hrs at SGD79 nett. You had accepted the offer before... More 

Manila, Philippines
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2016

Staff at Fragrance Imperial Hotel were very courteous and accommodating with our request during our stay sometime in July, 2016. During our stay, when we need to go places, they went out of their way to get in touch with people who can help us in going places.

Helpful?
Thank Mimimorada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 August 2016 via mobile

We didnt have a good experience except for the staff who treated us very well and the location near Lavender Train Station. The rest was no good. We booked a Double Superior room with one king bed and we found a small room with two separate beds. The air conditioning was poor and the beds were not comfortable. The only... More 

Helpful?
Thank Alfredo L
1 review
Reviewed 16 August 2016 via mobile

It is a nice place and very near to MRT so it's very convenient to go to different places. Food places are also nearby. I've stayed here solo, so for me as long as I get to rest comfortably is already a thumbs up. The room is small but good enough for me.

Helpful?
Thank Rescian R
Level Contributor
7 reviews
5 hotel reviews
Reviewed 14 August 2016

Came across the hotel & booked online by my friend when visiting Singapore on a fun vacation. Perfect location with the train station around the corner. There was a food court and a burger king just a walking distance away. Rooms were smaller than appearing in pictures but clean and cosy. Nothing to complain about as we were expecting a... More 

Helpful?
Thank Himesh D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Fragrance Hotel - Imperial

Address: 28 Penhas Road, Singapore 208187, Singapore
Region: Singapore > Singapore
Price Range: €64 - €116 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fragrance Hotel - Imperial 3.5*
Number of rooms: 74
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Also Known As:
Fragrance Hotel - Imperial Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Fragrance Hotel - Imperial staff and other travellers.
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Questions? Get answers from Fragrance Hotel - Imperial staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed at Room 213. This room has windows.”
 of 5 bubbles Chaminda_Vitharana, 28 Nov 2016 | Read review
“Rooms in the third floor”
 of 5 bubbles macoyto, 26 Aug 2016 | Read review
“Get a Room With Windows”
 of 5 bubbles 230himeshd, 14 Aug 2016 | Read review
“Stay elsewhere”
  • Small hard bed with peeling paint on the wall above
  • Peeling paint in the bedroom
  • Peeling paint in the bedroom
  • Cracked tiles and dirty grout in the bathroom
  • Old and rusty fridge
 of 5 bubbles ToleTravellers, 13 Aug 2016 | Read review
“Room on the corner was very quiet but comfort.”
 of 5 bubbles 995kuntow, 18 Mar 2016 | Read review
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