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W Singapore Sentosa Cove

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W Singapore Sentosa Cove
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1,724 Reviews from our TripAdvisor Community

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Showing 1,568: English reviews
Kaohsiung, Taiwan
Reviewed 3 August 2016

I've stayed at this hotel a few times and it keeps with the W charms and standard that you would expect from this brand. The rooms are comfortable and big with lots of lighting moods for any occasion. I also love the pool and the bar. There was a party there last time I was here but it's also a...

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Helpful?
Thank simonavicii
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi simonavicii, Thank you for such a positive review! We are delighted the room, service and all around W experience. As design is one of the Passion Points of W brand, follow by music, fashion and fuel, the design elements (like the mood lighting) and fixtures are inspired by the dynamic cosmopolitan lifestyle mixed with Sentosa’s vibrant natural surroundings, which...

Reviewed 2 August 2016 via mobile

So it meets all the W standards, great service, nice rooms, beautiful pool, great DJ... Everything an urban oasis in downtown Manhattan would have... Except it's in Sentosa Cove. I mean there are families and children and Chinese tourists much akin to a holiday inn but the ambience is tweaked to hipster chic. See what I mean about confused? There...

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Helpful?
Thank Shayanhk
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Shayanhk, Thank you for taking the time out of your busy day to write us a review. I truly appreciate your honest and positive feedback. We are saddened to hear that your stay with us did not meet the expectations you have come to appreciate about the W brand. I do apologize if my team did not mention about...

Reviewed 2 August 2016 via mobile

Since arrived in the hotel, the greetings in the entrance were very welcoming and very helpful, have a dinner in The Kitchen Table which the staff very helpful especially Iqbal and Alley, also in the breakfast time, the greetings from the hostess Sherrin will bright your day and very attentive and friendly staff especially Sheila, very enjoyable with my stay...

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Helpful?
Thank Pradnya P
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Pradnya P, Thank you for such a positive review! I truly appreciate your kind note and am delighted that our talents (staff) made you feel warm and welcomed upon arrival. We are glad to see that you enjoyed your meals at our restaurant and for highlighting the efforts of our talents. We will definitely share your compliments with Iqbal,...

Montreal, Canada
Reviewed 1 August 2016

I was here on business - my meeting was held at this hotel. The room are very glamorous and very spacious - possibly the biggest hotel room I've stayed in. Also the most comfortable bed I've slept in. The pool is great, the breakfast is awesome, the meeting room was very nice with friendly staff...really the only pitfall of this...

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Helpful?
Thank Casssssssss
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Casssssssss, Thank you for your nice feedback! We are glad to read that your stay was great and that you found our W Signature bed comfy. W is a contemporary design lead lifestyle brand. The rooms are intended to maximise space and offer a unique experience. We truly take pride in our whatever/whenever promise and I will share your...

Singapore, Singapore
Reviewed 1 August 2016

Checked in with my Bestie, the bride-to-be on Friday evening 29 July 2016 (groom-to-be went to pick up friends from the Airport). We booked 2 rooms for Fri night stay and W gave 1 room Complimentary for the couple, plus couple paid one night stay on Sat night. Wedding was held Sat late morning. We waited ONE WHOLE HOUR to...

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Helpful?
Thank Vacationalism
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Vacationalism, Thank you for taking the time to write us your feedback, I am very sorry to learn about your experience, it must have been very frustrating for you. I have investigated this incident with my team and there were some miscommunications on the room type for the complimentary room for the couple. However, as my team were trying...

Singapore, Singapore
Reviewed 1 August 2016

Where to start? I really wanted to like this hotel a lot, but alas there were some minor and not so minor issues that make me have to be critical. First to sketch the scene, I planned a birthday and babymoon staycation for my wife. Living in Singapore and my wife already being 8 months + pregnant, I needed to...

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Helpful?
2Thank Alexbyl
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Alexbyl, Thank you for sharing your experience with us. We value the constructive feedback you have given and we will review each point made to improve our guest experiences. I am glad that your stay with us was overall a pleasant one thanks to the WOW moment created by us in the room for your wife. At W Singapore,...

Cambridge, Massachusetts
Reviewed 31 July 2016

After spending 4 days in the city sightseeing we all wanted to end our 8 day holiday with that holiday beach feeling: total relaxation, reading books, pool and delicious food. This hotel and its nearby row of restaurants gave us that. Great breakfast, very helpful staff and big rooms.

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Helpful?
Thank 10Ellen712
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi 10Ellen712, Thank you for your lovely review and for choosing W Singapore – Sentosa Cove to end off your long holiday. The tranquillity vibe of the location is indeed a great escape from the bustling city. I am really happy to hear you enjoyed our facilities, services and even got to explore our neighbouring food joints. Did you know...

Paris, France
Reviewed 31 July 2016

Upon visiting during Christmas time with a family of 5, I can certainly claim it as one of the best hotels in Singapore. With wonderful breakfast, great staff and beautiful rooms, it was an incredible experience. Our favourite memories include lounging in the hotel's gigantic pool, spending time in the lobby's bar and playing cards with the family in the...

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Helpful?
Thank Caroline T
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Caroline T, Thank you for your dazzling feedback. For the record, you have just put a smile on all our faces with your review. I am thrilled to hear that you had a memorable stay and overall a true W Singapore experience. W is a design lead brand and we are happy to find out that the layout of...

London, United Kingdom
Reviewed 31 July 2016

stayed here for a few days with the family and it was a great base for sentosa activities as well as being a good place to spend the day with the kids in the pool/swim up bar for parents. Staff friendly and breakfast buffet is amazing. Lights in the room are fun but can take a bit of time to...

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Helpful?
1Thank Mark G
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Mark G, Thank you for fabulous review! It is always a pleasure to see a family enjoying their time with us and at our WET (Pool). I am very glad to see that you enjoyed the design and the food at The Kitchen Table – Singapore Sentosa Cove. Our chef and team certainly did a good job. I’ll definitely...

Reviewed 31 July 2016

Lovely hotel but we were made to feel unwelcome during parts of our stay during the Yacht show. We were literally told to leave the main pool of the hotel to go to the side pools as there was a party from the Yacht show that would be at the main pool area. Even when we explained we were hotel...

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Helpful?
Thank LovelyEscapades
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi LovelyEscapades, Thank you for sharing your feedback with us. I am terribly sorry that you had a less than perfect experience with us. We had a party during the Yacht show but had no intentions to make you feel unwelcomed. In fact, in house guests were encouraged to join in the party and I believe this could have been...

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AWAY Suite (120)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on a resort island with sparkling sea views, W Singapore - Sentosa Cove is Asia's new tropical playground and the perfect destination to sip, play and flirt. An oasis of modern luxury for discerning business travellers, vivacious staycationers and sophisticated globetrotters. ... more   less 

Additional Information about W Singapore Sentosa Cove

Address: 21 Ocean Way, Sentosa Island 098374, Singapore
Region: Singapore > Sentosa Island
Price Range: €270 - €423 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W Singapore Sentosa Cove 5*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Booking.com, Hotels.com and Asiatravel.com Holdings so you can book your W Singapore Sentosa Cove reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Spa Hotel in Sentosa Island
#4 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from W Singapore Sentosa Cove staff and other travellers.
20 questions
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Questions? Get answers from W Singapore Sentosa Cove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior room”
 of 5 bubbles P2560VNannb, 21 Feb 2017 | Read review
“Ensure no one is smoking next to your Away Room!”
  • Plunge Pool
  • Cheers
  • Chilling
  • Good Morning
  • Private plunge pool
  • Away Room
  • Private plunge pool
 of 5 bubbles LiawS, 20 Feb 2017 | Read review
“We were on the 4th floor it was very quiet.you can have your own plunge pool for an extra $200 Singapore a night”
 of 5 bubbles angbrit, 19 Feb 2017 | Read review
“Get a room overlooking the pool and yachts”
  • View from the Fabulous Room
 of 5 bubbles Rex_raccoon, 13 Feb 2017 | Read review
“Top notch customer service”
 of 5 bubbles stevex2016, 28 Jan 2017 | Read review
5 of 5