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Resorts World Sentosa - Hard Rock Hotel Singapore

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Resorts World Sentosa - Hard Rock Hotel Singapore
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1,828 Reviews from our TripAdvisor Community

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There are newer reviews for Resorts World Sentosa - Hard Rock Hotel Singapore
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Showing 1,580: English reviews
Singapore
Reviewed 1 April 2015

We had a 3D2N staycation at this hotel and the kids loved it! My friend's family booked a suite and it was pretty awesome. We popped by their room every night to hang out at the living area. It was more than big enough to contain 4 kids and 4 adults. The pool was the hotel's highlight as part of...

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1Thank happymrskoh
Jakarta, Indonesia
Reviewed 31 March 2015

A very pleasant 3 day stay. Typical HRH. Lots of memorabilia around. Good rooms. Breakfast very overpriced for what you get. Try and get a package with free Breakfast. Pool area very good with lazy river style in places. Kids will love it. Sandy beach too. Swim up bar well organised but the music is so so loud. Singapore prices...

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1Thank loz63
Bengaluru, India
Reviewed 31 March 2015

The hotel has a very unique ambiance, primarily because of the guitars everywhere and the rock music playing in the lobby and elsewhere. The check-in and out processes where very swift, without any long waits. The hotel is right in the heart of Sentose, giving quick access to Universal Studios and nearby places. Certainly value for money and recommended.

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Thank Nazeer S
Wellington, New Zealand
Reviewed 29 March 2015

Hard rock hotel - The Concierge desk staff were amazing. In particular, Muniyandy was very friendly & helpful. Touching my arm as saying don't worry, he will look after us. He gave us great information on all the possible tours we could do and showed that he really cared that we had a great stay and fitted in everything we...

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4Thank Jacob15
Kuala Lumpur, Malaysia
Reviewed 26 March 2015

We chose HR Hotel bcs its near to Universal Studio! 5mins walking distance. Concierge service was excellent(Mr Jega in particular)! Room service - their food was terrible, just don't order room service. you guys better dine in at any restaurants at The Forum.

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Thank privacyhavana
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear privacyhavana, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We've always been very proud of Jega's rockin' service and recognized him as one of our assets. I note your comment about our In room dining standards. You may trust that I have shared your comment with the relevant department head...

UK
Reviewed 25 March 2015

It had always been my aim to stay at a Hard Rock Hotel but I always felt they were very expensive. I was passing through Singapore and flew with Singapore Airways and they have a good deal called a Singapore Stopover which gets you a stopover of a day or two in Singapore with very good prices on Hotels and...

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2Thank Bill T
Mandaluyong, Philippines
Reviewed 24 March 2015

This is our 2nd vacation at RWS. The first was with Festive hotel in 2012. Our stay at Festive was okay but we found ourselves drawn to the swimming pool at Hard Rock. Hence, this year, to celebrate our daughters' bdays, we opted to book our stay at Hard Rock and availed the RWS package which comes with tickets to...

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2Thank Josie M
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Josie, It gives us genuine pleasure knowing that you have enjoyed your overall stay with Hard Rock Hotel at Resorts World Sentosa and we truly appreciate your generous review. We are strategically located for guests to enjoy all our attractions inside Sentosa and we are delighted to hear that you have maximized your time conveniently. On the same note,...

Hong Kong, China
Reviewed 23 March 2015

I book this hotel because of its location is convenient to Universal Studio. But after all, this is a DISASTER. Have reserved a 3 person room with extra fee but hotel only provided 1 toothbrush & 2 sets of towels. After we called to roomservice, the lady only bring us extra 1 toothbrush & 1 towel, which is still not...

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Thank mr_badtzmaru
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear mr_badtzmaru, Thank you for taking time to provide a review on your recent stay. We sincerely apologize that we did not provide the accommodations nor comfort level that met your expectations. I have sent you a private message and would like to obtain more details about your stay in order to address these issues directly and prevent future recurrences....

Perth, Australia
Reviewed 22 March 2015

First let me establish my profile. We’re a family of 4, husband and wife and 2 kids (1 x 2yr old boy and 1 x 4yr old girl). WE chose Hard Rock Hotel Sentosa for our recent trip to Singapore based on the recommendation of our travel agent. We had no previous feedback or knowledge of this hotel. All in...

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Thank Jeelan A
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Jeelan A, Thank you for your kind words and for the privilege of hosting you during your most recent trip to Singapore. We are thrilled to hear you enjoyed the accommodations as we aim to be the number one GO-TO destination for the whole family with plenty to offer both children and adults. That being said a strategic location...

Singapore
Reviewed 22 March 2015

We were really excited about our first staycation at Sentosa and after much consideration decided on Hard Rock Singapore. The location was great - it was a convenient walk to the train stop and all the attractions such as Adventure Cove, USS and SEA. The pool was also really fun with sand, jacuzzi etc. However, the overall room experience was...

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1Thank J1nice
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear J1nice, Thank you for taking time to provide a review on your recent stay. We sincerely apologize that we did not provide an overall comfort level on the accommodations that met your expectations. I have sent you a private message and would like to obtain more details about your stay in order to address these issues directly and prevent...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rock and roll attitude meets five-star service at the Hard Rock Hotel Singapore. Breathtaking design, fashionable dining options, and the legendary entertainment experience only Hard Rock can offer make this the obvious choice for those looking for a stay that is beyond the ordinary.If unique networking venues are what you need, the hotel is home to some of the resort's best meeting and conference facilities, and indoor exhibition space. All at the doorstep of Universal Studios Singapore®, and S.E.A. Aquarium™, as well as Asia's flagship of the world-renowned ESPA. ... more   less 

Additional Information about Resorts World Sentosa - Hard Rock Hotel Singapore

Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Region: Singapore > Sentosa Island
Price Range: €190 - €633 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Resorts World Sentosa - Hard Rock Hotel Singapore 5*
Number of rooms: 364
Reservation Options:
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Also Known As:
Hard Rock Hotel, Singapore Hotel Sentosa Island
Hotel Style:
#7 Spa Hotel in Sentosa Island
#8 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from Resorts World Sentosa - Hard Rock Hotel Singapore staff and other travellers.
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Questions? Get answers from Resorts World Sentosa - Hard Rock Hotel Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor room view is spectacular”
 of 5 bubbles 366jacl, 29 Nov 2016 | Read review
“Don't come with too high hopes...no point paying extra for a deluxe pool view room”
 of 5 bubbles bastianf2013, 23 Nov 2016 | Read review
“Choose the rooms on the pool side”
 of 5 bubbles fdonea, 16 Nov 2016 | Read review
“Ask for pool view”
 of 5 bubbles avrilltann, 13 Nov 2016 | Read review
“Some rooms have a balcony, but certainly not all of them. If you like sitting outside, ask for this at time of booking.”
 of 5 bubbles DunjaG_12, 9 Nov 2016 | Read review
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