We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
1 The Knolls, Sentosa Island 098297 Singapore
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
Orbitz.com
Agoda.com
US$520
View deal
LHW.comUS$737
eDreams
Expedia.comUS$678
View all 15 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (3235)
360
Panoramas (98)
Room & Suite (1163)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Learn more
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 13/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 13/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 17 hotels in Sentosa Island
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
An ultra-luxury resort situated on Sentosa Island, Capella Singapore transports guests into a setting of ultimate peace and tranquility. Guests can enjoy its onsite, award-winning Auriga spa, three restaurants, as well as the beautiful landscape overlooking the South China Sea. Nearby facilities include a golf course, family and kids-friendly attractions. The hotel is also 10-15 minutes drive away from Singapore's bustling business and shopping districts.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Free shuttle or taxi services
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Plunge pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Children's television networks
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Outdoor furniture
Sun deck
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Minibar
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
iPod docking station
Hair dryer
Show more
Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Bay View
Languages Spoken
English, Russian, Spanish, Chinese and 5 more
2796Reviews33Q+A100Room tips
Traveller rating
  • 2,286
  • 295
  • 121
  • 60
  • 35
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
monwinzx wrote a review 25 Oct
Singapore, Singapore17 contributions9 helpful votes
I booked a sea-view room. Capella staff were so attentive to my request and very nice to allow me bring my pet cat. My husband and I were greeted by everyone and shout out to service waiter named Thera at Knolls for going above and beyond serving us. The room we stayed in (Ocean view room) was very beautiful and clean. We can watch the sunset from our spacious balcony and even bath tub. We went to try the Auriga spa as well and have to say the pampering + spa facilities is just very enjoyable (better than Remede at Ritz)! Strongly recommend for local Singaporeans who wanted to experience mini holiday and take a break from their usual busy routine to stay at Capella.
Read more
Date of stay: August 2021
Rooms
Service
Room Tip: If you want to watch sunset, get the ocean view room. Otherwise, garden room is equally spacious...
See more room tips
Helpful
Share
Rachel Khoo wrote a review 25 Oct
Singapore, Singapore1 contribution
[Warning: Long review] TLDR: The Capella team did do a few unexpected things to delight customers, but there were far too many things that we felt were basic expectations that were simply unmet. My husband and I have travelled a good amount (pre-covid), at least enough to know how to tamper our expectations. We are also not ones to be overly critical or intentionally badmouth hospitality establishments, because we can appreciate how difficult it is to please customers and run a business of this scale. In fact, we hardly write reviews! But our stay at Capella compelled us to pen these thoughts simply because there were too many things left to be desired. My husband and I were looking forward to a 3D2N staycation at Capella with our two daughters, one 2.5yo and one 6mo. We had heard about their kid-friendly staycations, and decided it was a good hotel for our first time travelling with two kids. Let’s give credit where credit is due and start with what Capella did well. Prior to arrival, the reservations person over the phone asked what we were celebrating with this staycation, and also requested for all our names in advance, stating that Capella has a policy of calling everyone by name. We showed up to our Villa with a personalized note reiterating the nature of our celebrations, as well as two plates of M&Ms and chocolate chip cookies, one for each of our daughters, with their names written in chocolate sauce on the edges (our youngest daughter Harper’s name was spelt “Herper”, but this is a minor thing that we easily brushed off). They broadly kept to the “call-by-name” philosophy, addressing me by Ms. Khoo and my husband Mr. Sim where we went Upon arrival to the villa/room: inside the baby cot set up for us, they gave a set of toiletries, wet wipes, as well as a signature Capella peacock plush toy, which our daughter appreciated. The person who brought us to our room also brought two boxes of assorted high tea items and two mini flasks of a juice drink to the room, saying that he had learnt from the pre-arrival information that I was still waiting for my vaccination to take effect (even though my husband had already achieved full-vaccination status), which restricted us from dining in together, so they wanted us to be able to enjoy the high tea in the room. To top it all off, they also set up a little teepee for our toddler to play in, which was a nice surprise. Here’s where we felt there was tremendous room for improvement for a five-star establishment: The high tea set came without any utensils, nor drinking glasses to pour the juice out of. There were no spare utensils in the room. We called for utensils to accompany our high tea, but by the time the utensils arrived, we had finished our food. The utensils that did come did not include children’s utensils, either. Knowing that we were travelling with children, we repeated our requirements over the multiple calls I had with the reservations team several times, each met with confirmation that they would be sorted out. We requested for two cots, but only one was set up when we arrived. We asked for a baby bathtub and there was none. We asked for a high chair, and there was none. We had to call to specially request for the second cot, bathtub and highchair, which was later brought over. The next day we noticed the restaurant had Stokke high chairs as compared to the Ikea high chair we were given. Since the Stokke high chairs fit our 6mo better, we called to request for one and was told that it would be brought to our room shortly. When the doorbell rang, we found a staff member holding an Ikea high chair outside. When we explained our conversation with his colleague, he looked perturbed, obviously not having gotten the message. There were also no water glasses in the room, only whiskey glasses, wine glasses and coffee mugs. When we ordered from the in-room dining kids menu, again, no kids’ utensils came. In fact, the noodles for our daughter came in a glass bowl. Room service put the food warmer unit at the door, but it was not heavy enough to hold the door open, so the door slams, and the warmer falls over, our food falling over with it. He apologised profusely, and thankfully the food was not spilt everywhere because each plate was clingwrapped quite meticulously. The second afternoon, we called to request for high tea to be sent to the room again. We were told that their policy was that they would only be able to send one high tea set as all vaccinated individuals (aka my husband) had to dine-in. I mentioned that this suggestion would split our family up when we preferred to dine in-room together. The lady over the phone said “let me check with the front desk”, at which point, I reminded her that we were asking no more than what they had done the afternoon before. Then, the lady said, “oh, okay, then we’ll send two sets of high tea to you.” I thanked her and reminded her to include utensils and drinking cups which were missing the day before. Guess what - high tea arrived with NO UTENSILS OR DRINKING CUPS. On activities: the Reservations team told me that there would be a ‘Culturist’ team who would give me a call one day before check in, and ask about what activities we would like to book, especially for the children. One day before, when they did call, just about everything was fully booked, leaving me wondering why I wasn’t given the heads up or option to book everything weeks in advance, when I had made the original reservation. We ended up booking one cooking class for my toddler on day 2. On the day of check-out, we were packed and ready to go, with the exception of three things that we needed help with: (1) I had left some frozen breastmilk in the kitchen freezer, which I needed retrieving, (2) we wanted to bring some of the in-room breakfast that morning back home, so we asked for a takeaway container, and (3) requested for a buggy, because we were ready to check out. We told the lady over the phone that the buggy could come anytime items (1) and (2) were resolved, expecting that they would find a way to coordinate amongst themselves and bring the buggy with the items requested in (1) and (2). At that point, perhaps unsurprisingly, the buggy came first, without items (1) or (2). Buggy driver had no idea we were still waiting on other things, and so it ended up being that we had this confusing back and forth to go pick up the breastmilk and so forth, before we eventually took a different buggy to the carpark. The undesirable customer experience did not end with checking out. We later found out that my husband might have left our daughter’s swimsuit in the outdoor shower, which we failed to check upon leaving the villa. We called the Capella main line, where you’re always able to hear staff chatting happily in the background, something one might consider highly unprofessional. The lady who attended to me said she would check with Lost & Found, and promised to call back. Three days later, and without a callback, we called to check. The first time, call was picked up, no one was on the other line, and as usual, we could hear staff chatting. The second time, call was picked up and put down shortly after some empty ‘hello’s from my end. Third time, we finally connected with a staff member who put me on hold, saying she needed to check with Lost & Found. I assumed when we resumed conversation, I would have an update on the swimsuit. Lynn picks up a few minutes later, and confirmed that there was indeed a ticket logged in the system about our swimsuit, but she now needs to contact Lost & Found and give us a status update (which did not seem like something that required that long). Lynn said she would call back 10 minutes later. That was 2:08 PM. They called back about 2 hours later (but I was occupied and could not come to the phone). It’s 7 hours since, and no second call back. We’ll see how tomorrow. We don’t think this is about particular individual staff members, or just careless. We can only conclude that there are some severe breakdowns in communication within teams, or a drastic lack of information systems ‘talking’ to each other at Capella. Reading through other Tripadvisor reviews, it sounds like we weren’t the only ones who noticed these same gaps, which are symptomatic of much deeper issues that need to be resolved - but that’s not for us to do. We were very hopeful and greatly enjoyed the location and the private pool, but for Capella’s reputation and the price point, I wish basic requirements would have been addressed without delay and without having to ask multiple times. Sadly, we are unlikely to revisit Capella and can only say the same to friends who are/were considering staying.
Read more
Date of stay: October 2021
Value
Service
Sleep Quality
Helpful
Share
Response from Fernando Gibaja, General Manager at Capella Singapore
Responded 2 days ago
Dear Ms. Khoo, Thank you for taking the time to share with us your recent stay experience. I am very sorry that we did not meet your expectations. Indeed I agreed that there is still room for improvement and I am thankful for your feedback. Appreciate that you took the time to speak with my Director of Rooms. Please rest assured that we will be discussing your feedback with the respective departments and I hope to welcome you and your family back to the hotel. Best wishes, Fernando Gibaja General Manager Capella Singapore
Read more
Stephanie wrote a review 24 Oct
1 contribution
We stayed for a staycation and had a very wonderful time. Anil at The Knolls made excellent recommendations and learnt of our special occasion. He brought a cake and made us feel special. Thanks Anil!
Read more
Date of stay: October 2021Trip type: Travelled as a couple
Helpful
Share
Response from Fernando Gibaja, General Manager at Capella Singapore
Responded 2 days ago
Dear Steffyhoo, Wow, I am absolutely proud and happy to read your amazing review! It warms my heart to hear about your amazing experiences here at Capella Singapore. From the deepest of our hearts, we thank you for your support and wonderful compliments. All of us can't wait to welcome you back to your home on Sentosa island - take care and see you soon. Best wishes, Fernando Gibaja General Manager Capella Singapore
Read more
Shasha Dania wrote a review 24 Oct
1 contribution
Booked a 2 night stay in a Constellation Garden room for a mini honeymoon staycation right after our wedding. The receptionist Sarah was so welcoming and sweet, she gave us a nice introduction to the whole hotel. The room: gorgeous. Were visited by 2 peacocks on our balcony in the morning, and got to enjoy the jacuzzi and stunning amenities in absolute luxury and comfort. Visited the in-house restaurant The Knolls for breakfast on our final day and had an amazing time. Our server Anil was attentive and friendly - he really made our meal feel extra special. When he found out we had just gotten married a few days ago he even surprised us with a delicious cheesecake! Dishes to try: Paratha and Congee for sure. Overall verdict: Absolutely would return for a stay again. Had an amazing time and felt well taken care of throughout my short time here.
Read more
Date of stay: October 2021Trip type: Travelled as a couple
Helpful
Share
Response from Fernando Gibaja, General Manager at Capella Singapore
Responded 2 days ago
Dear Ssdania, It's a joy reading your excellent review. Thank you for your kind compliments. I'm so happy to hear you had a lovely stay with us and enjoyed exploring the island. We look forward to welcoming you back to your home on Sentosa island. See you soon! Warm regards, Fernando Gibaja General Manager Capella Singapore
Read more
HK wrote a review 24 Oct
Singapore, Singapore1 contribution
We stayed three days for our local mini honeymoon and were super pleased with the service here. Recommended if you’d like to stay in a place with awesome sprawling grounds and great views. Room was great and we had a lovely breakfast at The Knolls, where we were well served by Anil. Must try: the prata, which was surprisingly good. Definitely would stay again.
Read more
Date of stay: October 2021Trip type: Travelled as a couple
Helpful
Share
Response from Fernando Gibaja, General Manager at Capella Singapore
Responded 2 days ago
Dear Guide68604225223, Thank you for choosing to stay at Capella Singapore. I'm so happy to hear that you had an amazing retreat with us. Hope you are more well-rested now! We look forward to welcoming you back again soon. Best wishes, Fernando Gibaja General Manager Capella Singapore
Read more
Previous
123456
PRICE RANGE
US$438 - US$984 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
capella singapore sentosa island
LOCATION
SingaporeSentosa IslandSentosa Island
NUMBER OF ROOMS
112
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Capella Singapore
Which popular attractions are close to Capella Singapore?
Nearby attractions include Fort Siloso (0.4 km), Floating Bridge at Siloso Beach (0.3 km), and HydroDash (0.4 km).
What are some of the property amenities at Capella Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Capella Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Capella Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Capella Singapore?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Capella Singapore?
Conveniently located restaurants include Cassia Restaurant, The Knolls, and The Garden.
Are there opportunities to exercise at Capella Singapore?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Capella Singapore have an airport shuttle?
Yes, Capella Singapore offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Capella Singapore located near the city centre?
Yes, it is 0.8 km away from the centre of Sentosa Island.
Are any cleaning services offered at Capella Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Capella Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.