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BEST WESTERN Plus The Ivywall Hotel

Traveller (281)
Room & Suite (40)
Dining (25)
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Hotel website
E-mail hotel
Rizal Avenue, Puerto Princesa, Palawan Island 5300 Philippines See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
4 Star accommodation
Additional information
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30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (404)
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All reviewsivy wallmodern hotelbreakfast buffetan excellent hotelel nidopopular restaurantkey cardfree shuttle to the airportwalking distancenear airportthe hotel is conveniently locatedthird floorrooms are spaciousoutdoor poolsm mallbars and restaurantsupon check
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1 - 5 of 336 reviews
Reviewed 1 week ago

Hi I am from Canada and for the very first time I've stayed in Best Western hotel in Puerto Princesa Philippines. The reason I chose this hotel is lately I've seen lot of Best Western commercials on TV and I thought it is a western...More

Thank PiruthvirajP
Response from Navigate675519, General Manager at BEST WESTERN Plus The Ivywall HotelResponded 3 days ago

Dear PiruthvirajP, Thank you for taking the time to review your recent stay with us. We are disappointed to hear that your experience with us was less than excellent. We are committed to provide attentive and professional service and want to ensure all our guests...More

Hotel's Favourite
Reviewed 1 August 2018 via mobile

Nice new hotel located in the heart of town and just 10 minutes away from the airport. Spotless throughout with with swimming pool, leisure facilities bar and restaurant. We had four rooms and and all found to consistant in style and standards.Breakfast was also excellent,...More

1  Thank edward p
Management response:Responded 2 August 2018

Dear Mr Edward P, I would first like to thank you for writing this review and to hear that you had such a wonderful experience gives me great pleasure. We do have a great team who is very passionate about delivering only the very best...More

Reviewed 1 week ago

The hotel itself is very well kept and probably one of the nicest in the area. However, my experience, unfortunately was not at all what was expected. According to all the research and reviews, it should have been an amazing stay at the Best Western....More

Thank AP-KD-Travels
Response from Navigate675519, General Manager at BEST WESTERN Plus The Ivywall HotelResponded 1 week ago

Dear Guest, Thank you for taking the time to write a review of your recent stay at Best Western Plus The Ivywall Hotel, Palawan. Whilst our service is generally rated positively here on TripAdvisor, your experience clearly demonstrates that we can certainly do much better....More

Reviewed 2 weeks ago via mobile

We been only for 2 nights , but the hotel was more the we expected for the price we paid. Nice stuff and have an amazing sea food restaurant near by. Breakfast is included and has many options. The food quality is good as well...More

Thank Maps460580
Management response:Responded 2 weeks ago

Dear Guest, I am delighted that you had a wonderful stay and left with such positive impressions. It is very gratifying for all concerned with the hotel to receive such positive comments and it gives me great pleasure to hear that your stay was such...More

Reviewed 3 weeks ago via mobile

I and my boyfriend have stayed in the Hotel for 1 day. We have visited 4 islands in Philippines and this hotel is my favorite one. Kindly and friendly staff, perfect service and very tasty breakfast. Our room was big and clean, there was a...More

1  Thank Viktoria A
Management response:Responded 3 weeks ago

Dear Ms. Viktoria A, Thank you for your lovely review sharing positive notes on all elements of your experiences. We are particularly pleased that our friendly and perfect service was one of the highlights of your stay. Everything you so graciously mentioned in your review...More

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Located in the heart of uptown Puerto Princesa, Best Western Plus The Ivywall Hotel is a modern midscale hotel that provides the perfect base for both business and leisure travelers. Our 120 guest rooms and suites ...More all feature a contemporary Filipino design, plus an array of amenities including free Wi-Fi. Every part of this five-story hotel has been designed to provide sublime stay, with a range of wellness and dining options to help guests unwind and business facilities to meet the needs of professional travelers. Combined with Best Western's world-famous services standards, Best Western Plus The Ivywall Hotel is the ideal choice for your next trip to Puerto Princesa. Less
Hotel class
Contact Information
Hotel Amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
Price range
US$69 - US$134 (Based on Average Rates for a Standard Room)
Also Known As
BEST WESTERN Plus The Ivywall Hotel Puerto Princesa, Palawan Island, Philippines
Philippines > Mimaropa > Palawan Province > Palawan Island > Puerto Princesa
Traveller (281)
Room & Suite (40)
Dining (25)
Pool & Beach (16)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
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Questions & Answers
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Anne Marie C
14 April 2018|
AnswerShow all 3 answers
Response from Vanessa I | Reviewed this property |
The hotel does not have a cellphone number, but only a landline number. Just make sure you call the hotel before your flight to remind them to pick you up.
21 September 2017|
Response from Dylan T | Reviewed this property |
This hotel is very well situated. 2 minutes walk to KaLui and Kinabuch restaurant. KaLui is a must visit. Its also a 5 minute walk to Noki Nocs for the best Halo halo. If by pearl market you are referring to their souvenir... More
Hi current & past guests, I would like insight on my current situation. My husband is active-duty US military & he's received strict orders that he's restricted to travel to Palawan due to the heightened terrorism threats in the area, so we are forced to cancel our entire family trip. We have valid, supporting documents to further claim our military obligations. Well, I feel completely ignored & I believe the management at Best Western Ivywall is extremely insensitive to the nature of our circumstances. When I canx, I will be penalized & be forced to pay 100% of the booking fee, so as a no-show, I'll be losing double the amount of &! I've been trying to resolve this since earlier this month; my reservation is not until the end of June. I am well aware of the no-refund policy as I've planned this family trip since January, but in light of the potential terrorism threats & our duty to the US military, it's out of our hands. Especially, with the horror at Manchester, this hotel has been extremely insensitive, inconsiderate, disrespectful & truly only showing their greed & lack of care for both current & potential customers. With them knowing weeks in advance that my family cannot make the reservation, they can still rent out the room! Which is more profit along with me losing it all, plus double. I'm still hoping to resolve this, but just wanted anyone's advice. I even asked for hotel credit. Any thoughts??
31 May 2017|
Response from shambles10 | Reviewed this property |
Not sure this response will help. I travelled to Palawan in March this year. This was our second trip to Philippines in 3 years having visited Borocay previously. It is an unusual place but in a good way. The people are very... More
Room Tips
"For families of 5-6 the family room with 3 double beds will fit comfortably"
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"Haven't had a bad room"
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"This hotel is very comfortable, would rate a little higher than mid-range."
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"The 3rd floor rooms are most convenient for the pool and gym"
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