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The Ritz-Carlton Jakarta, Pacific Place

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#5 of 450 Hotels in Jakarta
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The Ritz-Carlton Jakarta, Pacific Place
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482 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Surabaya
Reviewed 18 October 2016 via mobile

The unit itself is splendid, we happened to stay in a grand room which is a 1 bedroom apartment, it comes with an oven, washing machine and other standard kitchen amenities. However i think the service they provide dont live up to their great name! The buffet breakfast is just average with not too many choices and it seems like...

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Helpful?
Thank Dwi P
Samir_Messaoudi, EAM Food and Beverage at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Dwi P, Thank you for taking the time to review your recent stay with us. We are delighted to know that you enjoyed the features of our residences and its facilities. Each and every residence units are fully equipped with the cooking range, utensils, washing machine, water dispenser etc. I have certainly taken a note of your suggestions and...

Jakarta, Indonesia
Reviewed 18 October 2016 via mobile

I went to this hotel several times, for meeting, lunch and even to attend the parties. Like the one they had last night in the glass house, it was packed with people and they had good crowd. Glass house is a very nice place for any functions, sometimes weddings also held there. I always love the staff, they were nice,...

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Helpful?
Thank Ibena
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Ibena, We were glad to welcome you again and thank you for your lovely review. The last event on Monday was extremely successful and it is The Ritz-Carlton Jakarta, Pacific Place who has such reputation to hold a late night successful event even on Monday’s. Thank you for your kind appreciation and we look forward to see you more...

Reviewed 18 October 2016

I had attended wedding events held at the Ritz Carlton Pacific Place twice and I can say that I did enjoy both events so much. I’m so blown away by the exclusive and luxurious atmosphere the hotel has even from the moment I entered the building. Thumbs up for the grand ballroom decorations, scrumptious choices of meals, and super friendly...

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Helpful?
Thank CallMeXue
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear CallMeXue, Thank you for sharing your review of The Ritz-Carlton Jakarta, Pacific Place !! I am delighted that you had a wonderful experience with us during the wedding event with us. The Ritz-Carlton Pacific Place is very renowned for its ballroom which is one of the largest in the region. The team and myself are very thankful for your...

Reviewed 18 October 2016

Service was very excellent!! We had amazing stay in Ritz Carlton Pacific Place. Room is spacious and staff very accommodating and professionally. The best hotel i've ever stayed!!! Truly Ritz-Carlton!

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Helpful?
Thank Chris M
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Chris M, Many thanks for reviewing The Ritz-Carlton Jakarta, Pacific Place on TripAdvisor. We were privileged that you chose our hotel when you visited Jakarta. It is wonderful to know that you consider us as one of the best hotels and we promise to hold our reputation. We all look forward to welcoming you back very soon. Best Regards,...

Reviewed 17 October 2016 via mobile

Good rooms for the food I think is very good. cleanliness is maintained. Room service was good and fast. The hotel's location is easy to reach and has complete facilities. Had a nice view. I recommend this hotel. One of the best hotels in Jakarta

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Helpful?
Thank eric m
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear eric m, Thank you for taking the time to review your recent stay with us. I am delighted to hear your positive experience. I do hope it will not be long until we can welcome you back. Best Regards, Patrick Weder

Jakarta, Indonesia
Reviewed 17 October 2016

Rizt Carlton Pacific Place is the best hotel that I ever stay in Jakarta with the "BEST" services, you can find others hotel with the same amenities but not necessarily get the BEST "services" like in Rizt Carlton. You will feel like a personal service by all hotel staff at Rizt Carlton Pacific Place.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank joisk200
Kuala Lumpur, Malaysia
Reviewed 17 October 2016

This is probably my best experience with Ritz-Carlton so far! I highly recommend them; whether it is for business or leisure. The rooms were excellent, cosy and comfortable. The staffs were just simply wonderful and professional. They made sure I have everything I needed for the entire week I was there. I have highly recommended them to my colleagues and...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank 507liannec
kuala lumpur, Malaysia
Reviewed 17 October 2016

Very good hotel with excellent hospitality. Rooms were large and very inviting. Great place to stay if you are on a business trip within the SCBD as there is no traffic problems. Due to the limited number of rooms in the hotel, the service is very personal.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank vijayakumarmvn
Jakarta, Indonesia
Reviewed 17 October 2016

genuinely friendly and sincere staff. Strategic location in the SCBD. Excellent deal for the club floor although the selection of alcohol could be improved. Would recommend this hotel to business travellers

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank raymondseowqinr
Mumbai (Bombay), India
Reviewed 13 October 2016 via mobile

This hotel is situated right in the most elite part of town and does full justice to its surroundings. The room was huge and well appointed, and the personalised service accentuated the experience. The view from the room (22nd level) was delightful as well. There is a spacious club lounge (21st level) which provides complimentary food and refreshments almost through...

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Helpful?
Thank sdaga
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear sdaga, Thank you for taking the time to review your recent stay with us. I am delighted to hear all your wonderful comments, It is indeed true that all the rooms in the hotel have abundant of natural lights and are very spacious. Even the bathrooms are equally spacious with a panoramic view of the city . We do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Arrive in high style in the heart of Jakarta's most sought-after commercial district. The Ritz-Carlton Jakarta, Pacific Place hotel links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment A 44,000-square-foot ballroom ideal for weddings and other social events Dedicated concierge service with complimentary food and beverage presentations throughout the day in the Club Level for all guests Complimentary wired and wireless internet All rooms at our Pacific Place hotel in Jakarta are generously sized and equipped with a 46-inch flat-screen LCD TV, complimentary wired and wireless internet, laptop-size safe deposit box, floor-to-ceiling windows, spacious walk-in closet, a flat-screen TV in each bathroom, separate bathtub and shower with Asprey amenities. ... more   less 

Additional Information about The Ritz-Carlton Jakarta, Pacific Place

Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: €242 - €527 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Jakarta, Pacific Place 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Jakarta
Ritz Jakarta
Jakarta Ritz-Carlton
Hotel Style:
#2 Family Hotel in Jakarta
#3 Business Hotel in Jakarta
#4 Spa Hotel in Jakarta
#5 Luxury Hotel in Jakarta
#14 Romantic Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Jakarta, Pacific Place staff and other travellers.
4 questions
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Questions? Get answers from The Ritz-Carlton Jakarta, Pacific Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floors - best view”
 of 5 bubbles CindyA963, 27 Feb 2017 | Read review
“Rooms are great and very huge”
 of 5 bubbles 777snoopy, 14 Feb 2017 | Read review
“amazing room”
 of 5 bubbles jakaumbaran, 8 Jan 2017 | Read review
“Awesome view of the city as the apartment levels starts at 26 Floor. My room is always at the end of the corridor so it's quiet.”
 of 5 bubbles danielchoo08, 19 Dec 2016 | Read review
“ask for higher floor to see stunning city view at night!”
 of 5 bubbles HZ0407, 30 Nov 2016 | Read review
5 of 5