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The Ritz-Carlton Jakarta, Pacific Place

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#5 of 442 Hotels in Jakarta
Certificate of Excellence
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453 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Reviewed 9 October 2016 via mobile

Very pleasant, quiet and comfortable hotel. Understated luxury. Pros Competent and professional staff. Knows you by name immediately. Smaller hotel, intimate atmosphere. Occupies the top floors of a high-rise. Easy access to the airport. Large rooms with walk-in cabinet, large bath rooms with double sinks and separate shower and tub. All rooms have club access. Meals are fantastic. You could...

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Helpful?
Thank Bart v
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Bart v What a wonderful note ! Thank you for taking the time to share your experience with us. I am very proud to read that you consider The Ritz-Carton Jakarta, Pacific Place as “Real Palace”. I am delighted that you left the hotel with such good memories following your recent stay. I am also very pleased that you...

Japan
Reviewed 5 October 2016

since i arrived at lobby the staff provide excellent service.Very fast check in process the staff escorting me to the room with clear explanation. Explore to spa service the staff nilam provide great service. nilam has magic hand release my stiffness definitely the best

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Helpful?
Thank junkaimanishi
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear junkaimanishi, Many thanks for reviewing The Ritz-Carlton Jakarta, Pacific Place on TripAdvisor. We were privileged that you choose our hotel when you visited Jakarta. I have shared your kind comments and appreciation with our ladies and gentlemen and particularly Neelam who were delighted to know I hope we have the pleasure of welcoming you back to very soon again....

Bali, Indonesia
Reviewed 4 October 2016

I had the pleasure to stay in RC Pacific place and I truly enjoyed the welcome and experience. All the staff were extremely attentive and nice. The service from the check in thru the breakfast, IRD and check out are all excellent. I would definitely recommend this Hotel in Jakarta.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank sylvainp700
Reviewed 4 October 2016

I have stayed at the Ritz Carlton Pacific Place on business trips on at least ten different occasions. It never disappoints. Staff are efficient and friendly, neat and pleasant, greeting people by name and going out of their way to help. Breakfast in the dining room is excellent, and the 21st floor lounge is delightful. I swim for exercise when...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Thomas W
Banten Province, Indonesia
Reviewed 27 September 2016

Me and my wife Attend wedding at 8 floor.The food was awesome we love it. During waiting the wedding ceremony We did short 30 minutes reflexology by the ladies. their staffs service was just amazing polite and sincerely care

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Helpful?
Thank Tirtoyoso
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Tirtoyoso Thank you for your feedback on your recent stay at The Ritz-Carlton Jakarta, Pacific Place ! I am delighted that you had an enjoyable and memorable experience and it gives me great pleasure to read your kind words on our perfect service,. I hope we have the pleasure of welcoming you back to very soon again. Best Regards...

Jakarta, Indonesia
Reviewed 25 September 2016

Stayed at Ritz-Carlton two bedroom suites for a few days. Now, I did not know what the standard hotel rooms look like, but my first impressions for the two bedroom suites were that this was not up to Ritz-Carlton international standard, in terms of the interior decoration and overall luxury. The two bedroom suites has a living room, kitchen, small...

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Helpful?
1Thank Denis H
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Mr. Denis H, Thank you for taking your time to fill out your response on trip advisor and sharing your experience of your stay. I can assure you that your comments are very valid for us and will help us further improve both our services and product. I have gone through comments in detail and have addressed them with...

Milano, Italy
Reviewed 21 September 2016

The hotel is conveniently located in the CBD of Jakarta. By Asian standards, the hotel experience felt a bit lackluster and unpolished. While staff moreover were courteous, professional and engaged, the experience was let down by the physical condition of the property - both public spaces and rooms. The hotel appears dated and unloved and has not really been brought...

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Helpful?
1Thank ChristianMoss
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Mr. Moss, Thank you for taking the time to share your feedback with us and I appreciate you highlighting our short comings. I will be addressing your points with the team here on sight in order to take care of them accordingly. In the meantime we are looking forward having you back with us and should you require anything,...

Jakarta, Indonesia
Reviewed 15 September 2016 via mobile

Went there for BazaarArtJakarta event and saw the ballroom was really huge. Sense of five star luxury was really felt by the time you enter the area. Security personnel was very friendly and polite, tried to accomodate your request by making sure you arrived at the location that you asked. Definitely worth a visit!

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Helpful?
Thank fitrapr
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear fitrapr, Thank you for taking the time to review your recent visit to our ballroom I am delighted to hear your positive experience. I do hope it will not be long until we can welcome you back again. Best Regards, Patrick Weder

Jakarta, Indonesia
Reviewed 9 September 2016

We were staying at Ritz Carlton Pacific Place for a few nights during the Ramadan holiday. There was a minor incident in which the management solved it quickly. The food, service, room, management were great. Would definitely come back to RCPP in the future for our quick getaway.

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Helpful?
Thank greenkoala555
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear greenkoala555, Thank you for taking the time to review your recent stay with us. I am delighted to hear your positive experience. I do hope it will not be long until we can welcome you back Best Regards, Patrick Weder

Singapore, Singapore
Reviewed 6 September 2016

I know it's the Ritz-Carlton, but it's felt a bit old and the breakfast buffet was quite average. I loved my room and the bath; it does feel very luxurious, but I wasn't absolutely blown away by any of the facilities or the food.

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Helpful?
1Thank dommiec
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear dommiec, First and foremost thank you for taking the time to share your comments with us and I appreciate that you highlighted some areas we will be able to further improve. At the same time I would be interested to get personally in touch with you to get more details about your stay and would appreciate if you could...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Arrive in high style in the heart of Jakarta's most sought-after commercial district. The Ritz-Carlton Jakarta, Pacific Place hotel links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment A 44,000-square-foot ballroom ideal for weddings and other social events Dedicated concierge service with complimentary food and beverage presentations throughout the day in the Club Level for all guests Complimentary wired and wireless internet All rooms at our Pacific Place hotel in Jakarta are generously sized and equipped with a 46-inch flat-screen LCD TV, complimentary wired and wireless internet, laptop-size safe deposit box, floor-to-ceiling windows, spacious walk-in closet, a flat-screen TV in each bathroom, separate bathtub and shower with Asprey amenities. ... more   less 

Additional Information about The Ritz-Carlton Jakarta, Pacific Place

Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: €224 - €396 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Jakarta, Pacific Place 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Jakarta
Ritz Jakarta
Jakarta Ritz-Carlton
Hotel Style:
#2 Family Hotel in Jakarta
#3 Business Hotel in Jakarta
#4 Spa Hotel in Jakarta
#5 Luxury Hotel in Jakarta
#14 Romantic Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Jakarta, Pacific Place staff and other travellers.
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Questions? Get answers from The Ritz-Carlton Jakarta, Pacific Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“amazing room”
 of 5 bubbles jakaumbaran, 8 Jan 2017 | Read review
“Awesome view of the city as the apartment levels starts at 26 Floor. My room is always at the end of the corridor so it's quiet.”
 of 5 bubbles danielchoo08, 19 Dec 2016 | Read review
“ask for higher floor to see stunning city view at night!”
 of 5 bubbles HZ0407, 30 Nov 2016 | Read review
“Their restaurant at 6th floor”
 of 5 bubbles Rahadhian, 23 Oct 2016 | Read review
“try pool view”
 of 5 bubbles junkaimanishi, 5 Oct 2016 | Read review
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