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The Ritz-Carlton Jakarta, Pacific Place

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#7 of 442 Hotels in Jakarta
Certificate of Excellence
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The Ritz-Carlton Jakarta, Pacific Place
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424 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Jakarta, Pacific Place
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Showing 356: English reviews
Reviewed 25 August 2016 via mobile

I was only in this hotel for one night, but it was one of the best hotels I have had the pleasure of staying in! The room was huge and the amenities were amazing. We were in the Club level and had free breakfast, lunch, and dinner as well as drinks in the evening. The bed was awesome, along with...

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Helpful?
Thank Randy S
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Randy S, Thank you for sharing your review of The Ritz-Carlton Jakarta, Pacific Place ! I am delighted that your recent stay at The Ritz-Carlton Jakarta, Pacific Place was a thoroughly enjoyable experience and it gives me great pleasure to read your kind words on our great location, perfect service, well-appointed room and our Asprey Amenities. It makes me...

Virginia
Reviewed 24 August 2016 via mobile

Stayed here for 2 nights. Amazing hotel. Location is central, above one of Jakarta's exclusive mall. Hard Rock Cafe Jakarta also located at the ground floor. The service is first class. The room is very spacious. I opted for Club room, great decision as it includes access to club lounge. They provide shoe shine service for free, love that. Concierge...

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Helpful?
Thank Anita S
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Anita S, Thank you for sharing your review of The Ritz-Carlton Jakarta, Pacific Place ! I am delighted that your recent stay at The Ritz-Carlton Jakarta, Pacific Place was a thoroughly enjoyable experience and it gives me great pleasure to read your kind words on our great location, perfect service, well-appointed room, and especially the shoe shine service. I...

Singapore
Reviewed 23 August 2016

I am staying in a 3 bedroom apartment at the higher floors. The room: - Furniture is overall in good condition. - All bedrooms are too dimmed except for living and dining areas are well lighted up. - Bathrooms a bit old with wall stained at shower area. - Pantry wall stained. - Electric kettle is old and faulty. Plastic...

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Helpful?
Thank Hui Phing C
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Hui Phing C, Thank you for taking the time to share your feedback with us and I can assure you have your review is very important you us. I have gone through the points mentioned by you and address the necessary to avoid the same from happening again. At the same time, I would like to get personally in...

Singapore, Singapore
Reviewed 23 August 2016

nothing much to say cause its the ritz Carlton... excellent services as usual. that is what you get when you stay at a 5 stay hotel. the location is also not bad to start with as its the same building as PP. overall nice atmosphere.

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Helpful?
Thank Azri A
Brisbane, Australia
Reviewed 21 August 2016

Stayed just one night at this hotel on business recently and was upgraded to a suite on the 23rd floor and blown away by the service and genuine warmth and friendliness of the staff-as well as the finish and amenities. If you want to be in a beautifully appointed hotel ,be treated like a treasured guest and not a room...

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Helpful?
Thank metairi
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear metairi, it is truly a pleasure to learn this fabulous feedback and glad to that you enjoyed the suite. We are thrilled to know that you enjoyed the quality of our service. I. All the ladies and gentlemen drives enthusiasm to be the ambassadors of our property, delivering this way a bespoke service. It was wonderful to read your...

Reviewed 20 August 2016 via mobile

We stayed only one night in Jakarta and we decided to go to dinner at the Ritz Carlton restaurant. We ate very well and the service was very good. They also have a very nice wine cellar! The girl who made us sit at the table was very polite. After dinner, as we were paying the bill, she directed us...

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Helpful?
Thank spumeggiante
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear spumeggiante, Thank you for sharing your review of The Ritz-Carlton Jakarta, Pacific Place. We are delighted to know that you enjoyed our restaurant and the service from our ladies and gentlemen. The entire team strives very hard to offer a personal experience to all our guests. I have certainly taken a note on the air-conditioning temperature and would make...

Denpa
Reviewed 12 August 2016 via mobile

This is an outstanding hotel for corporate and pleasure travellers. The rooms are huge and the staff and service is outstanding, and if you have the budget spoil yourself and upgrade. There is no way to fault this hotel, a great place to stay, and the best hotel I have stayed in Jakarta. The only fault is the local traffic,...

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Helpful?
Thank Darren G
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Darren G, Thank you for taking the time to review your recent stay with us. I am delighted to hear all your wonderful comments, and it is a real pleasure to know that our level of service exceeded your expectations. Your feedback is greatly appreciated and I will pass this on to the rest of the team I do...

Singapore, Singapore
Reviewed 8 August 2016

The reason I stay at Ritz-Carlton is because it is just opposite our office building, however, I look forward to it every once in a while to be at this hotel when I am in Jakarta as I always recall how comfortable I felt when I last stayed here in 2012. This is not my first Ritz-Carlton hotel experience but...

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Helpful?
Thank PE T
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear PE T, It is wonderful to have you back to stay with us. I very much appreciate you taking the time out of your busy day to review our property and I am thrilled to read such great feedback. All the ladies and gentlemen drives enthusiasm to be the ambassadors of our property, delivering this way a bespoke service....

Westport, Connecticut
Reviewed 7 August 2016 via mobile

My wife and I moved to Jakarta from the USA and stayed at the Ritz Carlton, Pacific Place for three months before moving to our house. While the entire staff was incredibly welcoming and helpful to us during our stay, one person stood out: Henny Yuliani. Henny always went above and beyond the entire stay to always welcome us "home",...

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Helpful?
Thank Moss1100
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Carl, Thank you for your review and I am glad you had an enjoyable stay with us. I appreciate your fond feedback about our friendly and helpful service you received from our team which is an experience we continually strive to achieve. I would personally like to pass on your appreciation to Henny, who for sure would be thrilled...

Reviewed 4 August 2016 via mobile

I think Ritz carlton pacipic place still the best in jakarta, altough a lot new hotel in here,but experiences say : im feel at home,, great staff on breakfast with big variety food..then i will come back againt Thank you

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Helpful?
Thank Yovi N
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Yovi N, Thank you for your kind review, I am delighted to hear that your recent stay was such a success, and appreciate you taking the time to make us aware of your experience. It is very rewarding to hear such praising remarks about our ladies and gentlemen and the services The team and myself cannot wait to welcome...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Arrive in high style in the heart of Jakarta's most sought-after commercial district. The Ritz-Carlton Jakarta, Pacific Place hotel links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment A 44,000-square-foot ballroom ideal for weddings and other social events Dedicated concierge service with complimentary food and beverage presentations throughout the day in the Club Level for all guests Complimentary wired and wireless internet All rooms at our Pacific Place hotel in Jakarta are generously sized and equipped with a 46-inch flat-screen LCD TV, complimentary wired and wireless internet, laptop-size safe deposit box, floor-to-ceiling windows, spacious walk-in closet, a flat-screen TV in each bathroom, separate bathtub and shower with Asprey amenities. ... more   less 

Additional Information about The Ritz-Carlton Jakarta, Pacific Place

Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: €222 - €430 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Jakarta, Pacific Place 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Jakarta
Ritz Jakarta
Jakarta Ritz-Carlton
Hotel Style:
#2 Family Hotel in Jakarta
#3 Business Hotel in Jakarta
#6 Spa Hotel in Jakarta
#7 Luxury Hotel in Jakarta
#14 Romantic Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Jakarta, Pacific Place staff and other travellers.
4 questions
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Questions? Get answers from The Ritz-Carlton Jakarta, Pacific Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for higher floor to see stunning city view at night!”
 of 5 bubbles HZ0407, 30 Nov 2016 | Read review
“Their restaurant at 6th floor”
 of 5 bubbles Rahadhian, 23 Oct 2016 | Read review
“try pool view”
 of 5 bubbles junkaimanishi, 5 Oct 2016 | Read review
“Do not choose room overlooking the center garden / park area if you do not like engine noise.”
 of 5 bubbles 403denish, 25 Sep 2016 | Read review
“Get a room away from the mosque, if you want peace and quiet.”
 of 5 bubbles ChristianMoss, 21 Sep 2016 | Read review
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