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Ascott Jakarta

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#40 of 459 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Ascott Jakarta
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215 Reviews from our TripAdvisor Community

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Showing 180: English reviews
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Singapore, Singapore
Reviewed 2 days ago NEW

Next to big shopping mall Grand Indonesia, located in CBD area, easy access to any part of Jakarta, friendly staff, Room is clean and well kept, good internet connection, Spacious, suitable for family, Fast check in and check out.

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Helpful?
Thank 652yaniw
Singapore, Singapore
Reviewed 1 week ago

checked in at 3 am, the front office made it a short and sweet check in for me, the room is clean and very comforting with the big king size bed all to myself...the housekeeping, Nani, is so polite and professional

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Thank Faruzahs O
Abdul Haris S, Assistant Residence Manager at Ascott Jakarta, responded to this review

Dear Faruzahs O, Thank you for taking the time to write such a lovely review for us at Ascott Jakarta. We are so pleased to hear that you thoroughly enjoyed your stay. Once again thank you for highlighting our front desk officer's and Nani's excellent service. I’m sure they will be pleased to read your comments as well. I will...

Bogor
Reviewed 1 week ago

The room was so hommy and fascinating, completed with variuos facilities and fitures..it's a worth price, and looking forward to spend another night at Ascott.. it's a great pleasure and best luck for Ascott..

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Thank ganendrasudhira
Abdul Haris S, Assistant Residence Manager at Ascott Jakarta, responded to this review

Dear ganendrasudhira, Thank you very much for your stay with us and sharing your positive experience with our TripAdvisor community. It feels wonderful to hear that you truly enjoy your stay with us at Ascott Jakarta. We are happy to learn you loved Ascott Jakarta with our fully serviced and well equipped apartment. We highly appreciate your 5 points rating...

Reviewed 1 week ago

I stay at this property for two nights because I bring my family with me, and this hotel has spacious three-br room. Checking in is hassle-free but they really strict about the time, I have arrive in 12, but they give the room key to me at 2 pm. The room is nicely decorated with classic furnish, and is really...

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Helpful?
Thank Ezra I
Abdul Haris S, Assistant Resedence Manager at Ascott Jakarta, responded to this review

Dear Ezra I, Thank you very much for taking the time to review your most recent stay at Ascott Jakarta It was lovely to read that you also enjoyed our clean, spacious and nicely decorated apartment. We appreciate that sometimes little things like this can make a big difference to the comfort and therefore your stay when you’re away from...

Paris, France
Reviewed 2 weeks ago via mobile

Great hotel. Hotel location outstanding. You have three malls to choose from all walking distance. It's self catering. Rooms amazing and great amenities. If you Muslim Jumma can be read in the hotels basement which makes it so easy no waking and finding cabs. Front Office staff fantastic especially Mr. Ali and a very special thanks to Ms. Okta you...

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Helpful?
Thank 507France507
Abdul Haris S, Assistant Residence Manager at Ascott Jakarta, responded to this review

Dear 507France507, It feels wonderful to receive such a positive feedback from you and I thank you for sharing your kind words through TripAdvisor community. Our strategic location indeed surrounded by malls, from a budget mall on one side, a luxury mall on the other and street side shops in the vicinity. I completely agree with you that there is...

Gadong, Brunei Darussalam
Reviewed 3 weeks ago

Super clean place. Services are great. Close to shooping area. Room service menu are good. Excellent staffs. Have everything for the kitchen. Quiet place. Respond very fast. Friendly staff. Breakfast can improve but good enuff.

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Thank dillah299
Abdul Haris S, Assistant Residence Manager at Ascott Jakarta, responded to this review

Dear Dillah299, We highly appreciate your 5 points rating for your stay at Ascott Jakarta. It is wonderful to hear that you enjoyed our spacious room, the cleanliness, the food, and satisfied with the service from the staff. Your kind comments are encouraging and bring such a motivation to the team to consistently provide memorable experiences to all guests. I...

Bandar Seri Begawan, Brunei Darussalam
Reviewed 3 weeks ago

A great experienced staying at Ascott. Have No doubt about it. The foods are delicious. The surrounding is better than any other places I have stayed before. Comfortable and awesome Wi-Fi connection. I will definitely stay there again.

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Helpful?
Thank mustafam541
Abdul Haris S, Assistant Residence Manager at Ascott Jakarta, responded to this review

Dear Mustafam541, Thank you for making Ascott Jakarta as your choice and sharing your stay experience and it is really wonderful to hear such a positive feedback. Glad to know from our visiting guest, that you really enjoyed the ambience of our property and the facilities. It was certainly a pleasure for us to be at your service. We highly...

SG
Reviewed 4 weeks ago

We stayed in a 3 bedroom apartment. We enjoyed outr 2 nights stay. Our rooms are clean and very cosy. The staffs are friendly and polite. Conveniently located to nearby malls with good food and shopping.

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Thank Shida M
Abdul Haris S, Assistance Residence Manager at Ascott Jakarta, responded to this review

Dear Mr. Shida M. It feels wonderful to receive such positive feedback from you and I thank you for taking the time to post your thoughts during your stay with us. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Thank...

Singapore, Singapore
Reviewed 4 weeks ago

The apartment is really big and it is value for money. The bathrooms are big and there is a tiny one that is good when we urgently need to use the washroom. There isn't a wide selection for breakfast but sufficient. The poached eggs were really good.

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Thank estherbelly
Abdul Haris S, Assistant Residence Manager at Ascott Jakarta, responded to this review

Dear Estherbelly, Thank you for making Ascott Jakarta your hotel of choice and write this review. We truly appreciate hearing from our valued guests and thank you for taking the time to share your wonderful experience with our spacious room condition meet your expectation. Please be assured that I will convey your feedback related breakfast selection to our restaurant provider...

Jakarta, Indonesia
Reviewed 4 weeks ago

for a room that I ordered, comfortable, complete interior, can see the view in every room, very very impressive. which is unfortunate only in guest services, please more detail as explanation Administration. and professionals in the face of complaints

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Thank donny p
Abdul Haris S, Assistant Residence Manager at Ascott Jakarta, responded to this review

Dear Donny P, Thank you for making Ascott Jakarta as your choice. Glad to know from our visiting guest, that you really enjoyed the ambiance of our property and the facilities. I would like to finish by thanking you for bringing this issue related with the guest services to my attention, please be assured it is in our interest as...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Airport Transportation
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Ascott Jakarta is located in exclusive retreat, in the heart of the city’s business and shopping district: (Plaza Indonesia Shopping complex, Grand Indonesia Shopping Complex, Jakarta City Center Shopping Mall), Embassies and a wide variety of dining and entertainment, It meets your every need, the services and facilities are luxurious, extensive and personalized. You can indulge in the exclusive lifestyle of Ascott Jakarta while enjoying the energy of this dynamic city. ... more   less 

Additional Information about Ascott Jakarta

Address: Jln. Kebonkacang Raya no. 2, Jakarta 10240, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: €96 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ascott Jakarta 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Ascott Jakarta Hotel Jakarta
Ascott Hotel Jakarta
Hotel Style:
#13 Family Hotel in Jakarta
#28 Business Hotel in Jakarta
#38 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Ascott Jakarta staff and other travellers.
4 questions
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San Antonio, Texas

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Questions? Get answers from Ascott Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Average n need to bring in slippers as the marble floor is too cold and only a small carpet covering the room”
norazams2017, 25 Feb 2017 | Read review
“if you are in a large group or entertaining, it is worth paying a little extra to secure the Premier apartments in each category”
WanderingGourmand, 4 Feb 2017 | Read review
“Spacious and comfortable ”
Satisfactory07, 14 Jan 2017 | Read review
“i stayed a studio. it was bigger than i expected and love the bathroom! it"s spacious.”
lyta03, 9 Jan 2017 | Read review
“Pillow might be too soft for Asian's liking. Try asking for a harder pillow.”
mingkaih, 21 Dec 2016 | Read review
5 of 5