We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton Jakarta, Mega Kuningan

Jalan DR Ide Anak Agung Gde Agung Kav.E.1.1 no.1 | Kawasan Mega Kuningan, Jakarta 12950, Indonesia
Special Offer
Complimentary Breakfast
Enter dates for best prices
Check In Check Out
1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
More options
Show Prices
We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
Show Prices
Close 
  • Lotte Shopping Avenue
    0.7 km
  • 5 star hotel
  • Free Wifi
Reviewed 12 July 2016
Excellent service from the club staff
I have expected great service from Ritz carlton Kuningan, but... more
Add Photo Write a Review

907 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Ritz-Carlton Jakarta, Mega Kuningan
See the most recent reviews
Showing 769: English reviews
Reviewed 12 July 2016

I have expected great service from Ritz carlton Kuningan, but everything exceeded my expectation. The club service is extraordinary. They really put the extra mile in entertaining my 4 years old boy. Special thanks to Eko, Adriani, Betari & Zubaidah (pardon me if I type the name wrongly)

 Report
Helpful?
Thank Malvin W
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Malvin W, It serves me great pleasure to learn that we have exceeded your expectation for your stay at The Ritz-Carlton Jakarta, Mega Kuningan. We pledge to provide the finest personalized service to our guests, especially our guest's family member. I am glad that Eko, Andayani, Betari and Humaida has provided extraordinary service to your stay. Thank you for...

Indonesia
Reviewed 11 July 2016

Room is 63m2, big and nice room...Amenities is not convincing as 5 Stars. The buffet breakfast at Asia Hotel, i consider as so so compare with other buffet breakfast with the same star in Jakarta.. - Orange Juice is not fresh, and taste is terrible - No jam available, when we request, they only have 2 jam : orange marmalade...

 Report
Helpful?
Thank uthinx
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Uthinx, I would like to personally thank you for spending the time to write review of your experiences at The Ritz-Carlton Jakarta, Mega Kuningan. I am pleased to learn that Ara and Senja, our colleagues at Asia Restaurant, have left memorable experiences to you and your partner. They always passionate to delight our guests with their genuine care and...

Reviewed 10 July 2016 via mobile

This hotel , with many ways, make u wanna be back, the excellent service of the staff, complement cookies and milk for the kid, the delicious room service menu, but most of all, what i really appreciate is , i got back my baume watch, left it at safety box, the MD save it and hand it to me, really...

 Report
Helpful?
Thank Foniel J
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Foniel J, I am glad you have enjoyed your stay at The Ritz-Carlton Jakarta, Mega Kuningan. It is truly a pleasure to learn that Robert Tjie has taken care of your stay and your experience. He is a pleasant gentlemen that has great passion toward our guests as well as to his duty. We are proud to have him...

Canberra, Australia
Reviewed 29 June 2016 via mobile

Only visited for two nights, but found the rooms spacious, well appointed and good value for money. Excellent bathrooms, although struggled to get really hot water. Very comfy bed and lots of handy amenities, facilities in the room. Club lounge was excellent, good breakfast options and lovely snacks around dinner.

 Report
Helpful?
Thank njsmjs
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear njsmjs, Thank you for mentioning The Ritz-Carlton Jakarta, Mega Kuningan as a lovely place. I am glad to learn that you have enjoyed your stay with us. Our Club Lounge is designated to provide you a more personalized home away from home and I am thrilled that you mentioned it was excellent. I would like to also apologize for...

Bandung, Indonesia
Reviewed 29 June 2016

This hotel is one of my favorite hotels when staying in Jakarta. I have stayed here many times. Great location if you like shopping (close to Lotte Avenue and a short drive from Grand Indonesia & Plaza Indonesia, Senayan City, and Pacific Place), as well as embassies. Service is great, the staffs are helpful, rooms are big, breakfast selections are...

 Report
Helpful?
Thank Daniel S
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Daniel S, I am delighted to learn your experiences at The Ritz-Carlton Jakarta, Mega Kuningan. You are right, our hotel is surrounded with Shopping Malls, offices and embassies which makes our guests convenient during their travel in Jakarta. We always strives to provide the finest personalized service and facilities to our guests and I am glad you have enjoyed...

Reviewed 27 June 2016

Rooms are really spacious and luxurious, with a standard room pretty much the size of a normal suite in a standard hotel. Bed was big and comfortable with clean, nice-smelling linen so no complains there. Personally I love the toilet: marbled sink, big bathtub.. the whole package. Food from room service is very expensive for Indonesian standards but at least...

 Report
Helpful?
Thank Lecindra L
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Lecindra L, I would like to thank you for spending the time to write review on TripAdvisor. I am glad you have enjoyed your stay with The Ritz-Carlton Jakarta, Mega Kuningan. I agree with you, our Spa treatments are one of the most favorite facilities among all of our guests and some of the treatments were designed by our...

Hong Kong, China
Reviewed 25 June 2016 via mobile

11 years old and fell like 30 Deco is very old fashion with gold and marble It certainely please a certain clientele as the place is quiet busy but not for me Staff us very nice My junior room was very nice, spcious and the mattress was one of the best Was expecting much more from the ritz carlton

 Report
Helpful?
1Thank jmherbet
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear jmherbet, Thank you for sharing your comments on the shortcomings of our services and products during your stay and I would like to apologize personally for the inconvenienced. I assure you that I have personally shared your feedback with the necessary people and addressed the shortcomings with the team to deliver better experiences to all of our guests. At...

Lampung, Indonesia
Reviewed 22 June 2016 via mobile

Rooms are big, luxurious, service was excellent... when I arrived in a silverbird taxi that is, sadly when I arrived the second time by a bluebird taxi which is the standard class taxi, treatment was some-what different. Location is not prime, took 2 hours to get from the airport to the hotel, heavy traffic. No nearby shopping place nor restaurants....

 Report
Helpful?
Thank Irinne L
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Irinne L, I would like to thank you for spending the time to write reviews on TripAdvisor. You are right, our hotel location is surrounded by many offices especially embassies. However, we have a drop-off Shuttle car service available to escort you to closest shopping mall. Our concierge will be happy to assist you to explain on more information...

Reviewed 20 June 2016

Good if you have access to the lounge, else it can be difficult to find food in the area. There's nothing much around the hotel in the evening, but it's still a nice hotel whichI will return to. Staff are helpful and friendly!

 Report
Helpful?
Thank Kat A
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Kat A, I would like to sincerely thank you for writing a wonderful review on TripAdvisor. I am glad you have enjoyed your stay at our Executive Club Lounge, where the Ladies and Gentlemen always strives to provide the finest personalized service to all of the Club guests. They are truly our greatest asset in the company. We look...

Bandung, Indonesia
Reviewed 18 June 2016

Great food, spacious bedroom and good service. It was really spacious lobby with no dust bin though. However It was pleasant stay in everyway during our stay for the second time. Its really luxurious hotel with luxurious service.

 Report
Helpful?
Thank Wendy H

578 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (560)
Viewed
Hotel & Grounds (57)
Viewed
Room/Suite (116)
Viewed
Pool/Beach Area (25)
Viewed
View from Room (12)
Viewed
Dining (27)
Viewed
Bathroom (61)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (261)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (18)
Viewed
Dining (3)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jakarta hotels
Raffles Jakarta
#1 of 446 in Jakarta
342 reviews
Menteng
The Hermitage Jakarta
The Hermitage Jakarta
#3 of 446 in Jakarta
244 reviews
Show Prices
Show Prices
Show Prices
Tanah Abang
Shangri-La Hotel Jakarta
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Setting a new standard of luxury in the Indonesian capital city, The Ritz-Carlton Jakarta, Mega Kuningan is situated in an open area affording beautiful views. Located at the business district of Mega Kuningan, the hotel is only 31 kilometers from Soekarno-Hatta International Airport. Sleek sophistication outside provides a way to warm elegance inside, where each guest room and suite offer an oasis of pampering and prestige. Accommodations are one of Jakarta's most spacious. The baths feature floor-to-ceiling windows overlooking the city. Luxury amenities such as fine linens, designer bath essentials and a 55-inch LED screen television enhance each stay. For dining options, guests can choose from: Asia, featuring Jakarta's largest Island Buffet Restaurant, Lobo, Jakarta's contemporary restaurant, where finest USDA prime beef steak are prepared in a spectacular display of modern interior design for bar, lounge and dining destination and TEMPUS, a hot spot hosting two different zones of Avanti for cozy lounge with compelling dance floor and JADE for elegant and spacious karaoke. For meetings, conferences, weddings and social functions, The Ritz-Carlton Jakarta, Mega Kuningan features 22 meeting rooms, 1600 square meter The Ritz-Carlton Grand Ballroom and 1000 square meter Grand Mutiara Ballroom for medium size function that can be tailored to any needs, including the city's most luxurious wedding and conference. ... more   less 

Additional Information about The Ritz-Carlton Jakarta, Mega Kuningan

Address: Jalan DR Ide Anak Agung Gde Agung Kav.E.1.1 no.1 | Kawasan Mega Kuningan, Jakarta 12950, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: €158 - €192 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Jakarta, Mega Kuningan 5*
Number of rooms: 333
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Agoda, Marriott and Jetsetter so you can book your The Ritz-Carlton Jakarta, Mega Kuningan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton Jakarta Hotel Jakarta
Jakarta Ritz Carlton
Ritz Jakarta
Hotel Style:
#2 Romantic Hotel in Jakarta
#4 Business Hotel in Jakarta
#5 Spa Hotel in Jakarta
#6 Luxury Hotel in Jakarta
#14 Family Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Jakarta, Mega Kuningan staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from The Ritz-Carlton Jakarta, Mega Kuningan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get club lounge access”
 of 5 bubbles houwardc, 8 Jan 2017 | Read review
“Any room is luxury here.”
 of 5 bubbles GSBennett, 30 Dec 2016 | Read review
“Ask to be away from construction site side of building”
 of 5 bubbles Des Newton, 13 Dec 2016 | Read review
“ask for a room away from the construction... stayed 3 nights moved out...couldn't sleep”
 of 5 bubbles justinf512, 9 Dec 2016 | Read review
“There is some construction next to the hotel so request a room facing away from the construction site.”
 of 5 bubbles Starfield11, 6 Dec 2016 | Read review
5 of 5