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Pullman Jakarta Indonesia

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#15 of 446 Hotels in Jakarta
Certificate of Excellence
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1,336 Reviews from our TripAdvisor Community

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Showing 1,042: English reviews
Jakarta, Indonesia
Reviewed 3 weeks ago

I have 4 group meetings held in Pullman Jakarta Indonesia. The set-up is neat. What makes it difference is they way Pullman Jakarta Indonesia handled our requests. I have asked to have different themes of each coffee break we have, and different room setting at the end of the meeting. The banquet team is able to execute our requests efficiently...

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Helpful?
Thank adenoerwenda
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear adenoerwenda, Firstly thank you for having business meetings at the hotel throughout the year, we truly appreciate your loyalty. I am glad to read this awesome review on the services offered by the banquet team, including the coffee breaks and the delicious lunch at Sana Sini. See you and the group again in 2017. Happy New Year! Best regards,...

Acapulco, Mexico
Reviewed 4 weeks ago

Had a couple of high profile meetings in downtown Jakarta. This hotel provides the perfect surrounding in the executive lounge to host in proper stylish way. Breakfast is one of the best in Jakarta and across the archipelago.

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Helpful?
1Thank wearehereat
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear wearehereat, Thank you for this 5-point review of your business stay with us. The hotel is indeed located at the heart of Jakarta making it the perfect venue for meetings. Appreciate your kind comments on The Executive Lounge and your breakfast experience. See you again soon. Best regards, Alexander Poindl General Manager

Dhaka City, Bangladesh
Reviewed 4 weeks ago

The hotel is very good regarding all services ! I like to mention here the room sevice.. me lost a note of $100 somehow in the room ! the Room Attendant "Dian" found and returned to me after came back to room !! so impressed with her honesty and services . And I must to thank all other hotel staffs...

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Helpful?
Thank elixirarch
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear elixirarch, Such a wonderful review of your recent stay. I am happy to read your experience in the room especially about our associate, Dian for her honesty. I have shared this with the team and all of us look forward to welcoming you and your friends again soon. Best regards, Alexander Poindl General Manager

Shah Alam
Reviewed 4 weeks ago via mobile

Pullman hotel located in south Jakarta... Rated very good by us family... Since the group consists of 25 people... Rooms are clean and modern. Very luxurious ammenities and complete.. Breakfast are aplenty with various flavors frm sushi, chinese,english and asian taste... And its easy to go shopping since The Plaza Indonesia which is alsi connnected to Grand Hyatt is just...

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Helpful?
Thank Norhayati M
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Norhayati M, Thank you for this 5-point review of your recent family stay with us. Truly appreciate your comments on the cleanliness of the rooms and the dining experience. I am glad that the location of the hotel and the Fit and Spa facilities suited the whole family. Hope to see you all again soon. Best regards, Alexander Poindl...

Melbourne, Australia
Reviewed 4 weeks ago

Being an Accor Platinum+ i often give Pullmans a go. Pullman Jakarta is great. The room was quite spacious and modern. The Staff are very helpful and efficient. The location is great... Plaza Indonesia is just across the road. No complaints....very solid hotel :)

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1Thank aussietim1979
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear aussietim1979, Thank you for loyalty and posting this review. It is always a great motivation for my team and me to get feedback from guests who fully enjoyed our services and facilities. We are happy we could create an image as great hotel and look forward to welcome you back again. Best regards, Alexander Poindl General Manager

Reviewed 4 weeks ago via mobile

A total recomended 5 stars hotel to stay whenever u r in jakarta. A 5 stars hotel that feel 5 stars. Facilities are complete including whirlpool spa in gym area. Staffs are very friendly and showing great hospitality. Room are nice and comfortable. The pillow menu is the highlight. So far so good. Love it.

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Helpful?
Thank Dicky S
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Dicky S It is very satisfying to know that you rated our hotel with 5 points and that you found our room and services was great, but moreover pillow option in your room. Our team and I look forward to welcoming you again on another excellent stay at your Pullman Jakarta Indonesia. Best regards, Alexander Poindl General Manager

Mumbai, Maharashtra, India
Reviewed 4 weeks ago

This hotel is classy in all the way. The furnishings are very modern, quiet and a fantastic view of the plaza Indonesia from the window. Food & restaurant is also amazing. Hospitality is not so great in rooms but in restaurants, its amazing.

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Helpful?
Thank inderkaul
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear inderkaul, Thank you very much for choosing Pullman Jakarta Indonesia. We do our best to offer our guests the best hotel experience in Jakarta, in terms of both comfort and service and we are glad you were specially happy with service in the restaurant. Our team and I look forward to see you again on your upcoming trip to...

Geneva, Switzerland
Reviewed 4 weeks ago

Good location : shopping, restaurants, business. 4 buffets plus the menu for each meal : cuisines from Indonesia, Japan, China, France. Good quality of the Fitness Center and the swimming pool. The choice of bottles of wine was diverse, even if alcool can be very expansive Indonesia. Delicious 'patisserie à la française'.

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Helpful?
Thank yvanfermd
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear yvanfermd, It makes us proud you are rating our hotel with 5 points, including what sounds like a wonderful dining experience in Sana Sini restaurant and pastry shop. I have shared this review with the team and hope to have you back for another experience in the near future Best regards, Alexander Poindl General Manager

Singapore
Reviewed 4 weeks ago via mobile

Good clean rooms although they are somewhat small, unless you opt for the executive wing. Great location if your meetings are around central Jakarta. Staff is courteous and professional. Good breakfast buffet although service can be a bit slow. It took me three tries before I was served my coffee. I asked a waiter for coffee and he replied 'yes...

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Helpful?
Thank mha28
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear mha28, Thank you for staying with us and for your kind comments on the room cleanliness, strategic location and professional service. However, we are sorry to hear about the shortcoming in your breakfast experience. Your valuable feedback is appreciated and rest assured necessary steps are in place to improve our service. Looking forward to welcoming you again with us....

Petaling Jaya
Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
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Thank harj25
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the very center of Jakarta's business and leisure district. Pullman Jakarta Indonesia is within walking distance of Plaza Indonesia and Grand Indonesia shopping centers. This five star hotel offers 427 upscale business and leisure accomodationswith an elegant and warm athmosphere. We offer a wide variety of Asian, European and Japanese cuisine while specializing in meetings and corporate functions. ... more   less 

Additional Information about Pullman Jakarta Indonesia

Address: Jl. MH Thamrin 59, Jakarta 10350, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: €97 - €191 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Jakarta Indonesia 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Agoda and Travelocity so you can book your Pullman Jakarta Indonesia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#8 Romantic Hotel in Jakarta
#10 Family Hotel in Jakarta
#13 Spa Hotel in Jakarta
#13 Business Hotel in Jakarta
#15 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Jakarta Indonesia staff and other travellers.
2 questions
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Questions? Get answers from Pullman Jakarta Indonesia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on pool side do not have traffic noise.”
 of 5 bubbles Q5475MHbills, 17 Jan 2017 | Read review
“Try and get a room away from roads as the windows are not sound proof.”
 of 5 bubbles Alghawas, 11 Jan 2017 | Read review
“accessible to all other services”
 of 5 bubbles elixirarch, 25 Dec 2016 | Read review
“Take the 'Premium Superior Room, 1 Queen Size Bed, City view, 25 sqm.”
 of 5 bubbles yvanfermd, 21 Dec 2016 | Read review
“Choose the new wing since the rooms are newer (more modern), bigger, and quieter.”
  • Overall view of bedroom.
  • Nice, clean, spacious bathroom with high quality amenities (Co-Bigelow).
  • The glass window of the bathroom for greater view/space feel.
  • Business desk and coat hanger.
  • View from mini bar area.
  • Long corridor from room entrance (on the left) giving all the privacy.
  • King bed with nice lighting and the view towards the bathroom.
  • King bed with nice lighting (bright enough yet soothing).
 of 5 bubbles ferwijaya, 20 Dec 2016 | Read review
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