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Pullman Jakarta Indonesia

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#16 of 442 Hotels in Jakarta
Certificate of Excellence
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1,293 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman Jakarta Indonesia
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Showing 1,006: English reviews
Jakarta, Indonesia
Reviewed 4 weeks ago

I was amazed by the service especially by Ms. Sari. She decorated our room so beautiful, she put flowers, rose petals, rose bouquet and many roses inside our room, while placed it into the places we never expected before. Thanks for all preparation you've made for us. We really enjoy our stay, even we cancelled the plan to having dinner...

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Helpful?
Thank DanielMD2303
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear DanielMD2303, This is such an amazing review to read and share with the whole team. It seems like you had a perfect anniversary stay. We hope that next time you would have an opportunity to celebrate at one of our restaurants too. I have shared this with Sari and the whole team who looks forward to welcoming you and...

New York
Reviewed 4 weeks ago

This place makes you feel welcome as soon as you arrive. The staff will address you by name. The staff will pay special attention to you and your needs. They treat you as family and not just a guest. The service is quick and professional.

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Helpful?
Thank Jimmy R
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Jimmy R, Please accept our appreciation for this review of your stay with us. It is our true passion to make every guest FEEL WELCOME including you. I am happy to know that the level of service extended made you feel like family and that everything was done efficiently for you. Hope to see you again soon. Best regards,...

Jakarta, Indonesia
Reviewed 4 weeks ago

Just last weekend after the great demo in Jakarta, me and my best friend decided to take a little weekend getaway just to refresh our body, mind and soul. I remember that once before I was referred to this place by a friend of mine. I was thinking, why not? The place is very strategic and not far from my...

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Helpful?
Thank Sue S
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Sue S, I am so happy to read this 5-point review of your recent ladies getaway with us. Thank you for taking the time to write this so soon after your precious leisure day, which sounds wonderful. Your comprehensive review on the wellness facility including the pool, sun loungers and the sauna is much appreciated. I have shared this...

Reviewed 5 weeks ago via mobile

Stayed 4 nights in NOV2016. Housekeeping does the job right. Also staff are very friendly too. I was happy with amount of water bottles hotel provided. It does get thirsty often in Jakarta. Great bed and perfect curtain to block all lights. It means good sleep. Also this was first hotel that I can choose a pillow from various types....

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Helpful?
Thank Hyunjae L
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Hyunjae L, Let me thank you for this review of your 4 nights stay with us. It sounds like we ticked all the right boxes except for the shortcoming in the room keys. For the benefit of other readers too, we are pleased to inform you that new room key system is being prepared and should be operational early...

Singapore, Singapore
Reviewed 4 November 2016

First of all, the hotel is great and the best value to stay here. The location of the hotel is very convenient and the breakfast always yummy, the pool, gym and spa everything is just so good! I choose this Hotel every times i visit Jakarta and never fail me at all! Highly recommended!

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Helpful?
Thank AdamWong_Traveller
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear AdamWong_Traveller, First of all, thank you for your loyalty! Always great to have returning guest like you that enjoyed everything at the Hotel. Thank you for this awesome :) review and for recommending us to the other travelers. See you soon! Best regards, Alexander Poindl General Manager

Kuala Lumpur, Malaysia
Reviewed 4 November 2016 via mobile

This hotel is right at the city centre. 2 great shopping complexes Plaza Indonesia and Grand Indonesia is just right opposite the premise. Room is modern and neat but a bit small in size. The Sana Sini cafe only serves buffet lunch on weekend, no ala carte! However they offer the guests an 'option' to dine at the lounge where...

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Helpful?
Thank KKeh
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear KKeh, I am glad to read this review and to know that you enjoyed the award-winning brunch at Sana Sini while you stayed with us over the weekend. To clarify, during weekend we offer the brunch buffet and reserve the seats for our guests enjoying the full spread of food from around the world including fresh seafood, more grill...

Reviewed 3 November 2016 via mobile

Room: 301 Stayed for 1 night with my fiance Booked through booking.com Checked-in: 29th October 2016 Checked-out: 30th October 2016 Customer service: 1. It was excellent. 2. Checking-in and out only took 5minutes. 3. Was greeted once we walked-in to the hotel. 4. Assisted with all of our luggages and upon entering our room, receptionist called to make sure our...

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Helpful?
Thank Ryza R
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Ryza R Thank you so much for this WOW review, it made our day. Thank you letting us know we ticked all the boxes that came to the reasons to have a unique Pullman experience. We are really thankful when a valued guest takes the time to write a comprehensive review for future travelers, it is so much more...

Singapore, Singapore
Reviewed 3 November 2016

I stay in this hotel whenever I need to be in central Jakarta for business meetings. I have tried other international chains nearby before, and I think that Pullman offers best in class service for a reasonable price compared to many overpriced brands. Staff is very attentive and friendly. Rooms are well designed, clean and beds are very comfortable. Buffet...

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Helpful?
Thank Francois C
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Francois C, Thank you very much for choosing Pullman Jakarta Indonesia. We strive to offer our guests the best hotel experience in Jakarta, in terms of both comfort and service and price for value and we are glad you were happy with your stay. Our team and I look forward to see you on your upcoming trip to Jakarta....

Red Bank, New Jersey
Reviewed 2 November 2016

I was traveling to Jakarta with my thirteen year old daughter for the first time. We were there in October for her to film a movie. The production company set us up there and I was a little nervous. My fears quickly went away when i arrived. The staff was so accommodating and extremely friendly. This is such a beautiful,...

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Helpful?
Thank Vfranco12
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Vfranco12, This is such a great 5-point review of your stay with us. Glad to read that you and the team made the perfect choice in Jakarta. Your kind comments on the room facilities, the pool and the brunch experience are well appreciated and it seems like we did everything right. Please send my regard to your daughter too!...

Melbourne, Australia
Reviewed 1 November 2016 via mobile

Great hotel in a great location. Friendly staff and hotel has all the amenities you need. Gym, pool, breakfast etc. rooms were well fitted out and of a generous size. Highly recommended. Would stay here again.

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Helpful?
1Thank Ratler84
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Ratler84, It is great to know that you rate our location as convenient and thank you for the positive review on the hotel especially on the value you experienced during your stay. This review has been shared with the team and all of us look forward to welcoming you again soon. Best regards, Alexander Poindl General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the very center of Jakarta's business and leisure district. Pullman Jakarta Indonesia is within walking distance of Plaza Indonesia and Grand Indonesia shopping centers. This five star hotel offers 427 upscale business and leisure accomodationswith an elegant and warm athmosphere. We offer a wide variety of Asian, European and Japanese cuisine while specializing in meetings and corporate functions. ... more   less 

Additional Information about Pullman Jakarta Indonesia

Address: Jl. MH Thamrin 59, Jakarta 10350, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: €97 - €145 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Jakarta Indonesia 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, ACCOR, Agoda and Priceline so you can book your Pullman Jakarta Indonesia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#8 Romantic Hotel in Jakarta
#10 Family Hotel in Jakarta
#13 Business Hotel in Jakarta
#13 Spa Hotel in Jakarta
#16 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Jakarta Indonesia staff and other travellers.
1 question
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Questions? Get answers from Pullman Jakarta Indonesia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent big size rooms and buffet”
  • view from the room
 of 5 bubbles Derickdb, 30 Nov 2016 | Read review
“During construction of the MRT, rooms not facing Thamrin are recommended”
 of 5 bubbles Julenissen, 27 Nov 2016 | Read review
“Avoid rooms facing the road (they tend to be noisy)”
  • Executive room pictures of my room
  • Executive room pictures of my room
  • Executive room pictures of my room
  • Executive room pictures of my room
 of 5 bubbles Harrynuti, 25 Nov 2016 | Read review
“Get a deluxe room - its worth the extra!”
 of 5 bubbles jarthurMelbourne, 1 Nov 2016 | Read review
“non-smoking room are preferable”
 of 5 bubbles 859nathanaelh, 31 Oct 2016 | Read review
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