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Pullman Jakarta Indonesia

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#14 of 450 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman Jakarta Indonesia
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1,359 Reviews from our TripAdvisor Community

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Showing 1,063: English reviews
Reviewed 29 July 2016 via mobile

Lots of choices for breakfast. Located near various shopping mall both high end and medium end. Within walking distance to Plaza Indonesia, Grand Indonesia and Thamrin. Few miles away from tanah abang.

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Helpful?
Thank Zani A
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Zani A, We appreciate that you pointed out the wonderful breakfast experience, which is proven to be an exemplary first meal of the day for our Pullman guests. We are also pleased to know that our strategic location is an advantage you could benefit from. We hope to welcome you again very soon! Best regards, Alexander Poindl General Manager

Reviewed 28 July 2016 via mobile

I am travelling extensively around Asia region in different hotels to have customer experiences. Every hotel have their own standard of customer service. But... I personally want to congratulate Alexander and his team for well understanding of not only high level of customer service but also a personalised services. Pullman Jakarta - Thamrin is not a 6 stars hotel but...

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Helpful?
Thank Emmy7713
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Emmy7713, Thank you for this 5-point review on your 6-star stay with us. Reading this review provides us true motivation to be better and better each day with our guests in mind. Happy to know that you enjoyed the sweets in the room and the personalized service during your stay. Thank you for the very outstanding photos shared with...

London, United Kingdom
Reviewed 27 July 2016 via mobile

Bad traffic so i decided to walk in; the guy insisted me to open my bag for him to check and then i had to scan my bag AGAIN! Check in was just was bad; i asked for a double bed and the check in staff kept saying they are full no double bed but if i want double bed...

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Helpful?
Thank hmn2012
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear huanito-nguyen, Thank you for your valuable time to share with us your feedback. Honestly this review came in as a surprise to us as the hotel and its services are well recommended by savvy travelers and as positively attested by other TripAdvisor users. Nevertheless, your feedback is duly noted and is used for our perpetual improvement. Allow me to...

Singapore, Singapore
Reviewed 23 July 2016

Business Travellers to Jakarta requiring convenience for meeting clients n still wanting a great place to rest, this is the hotel. The staff have a great ease of customer service and the public area are also clean and refreshing. Facilities are in line with all five star hotels and getting a taxi or hotel limousine was never a or inked...

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Helpful?
Thank davidtan2016
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear davidtan2016, It is great to read your positive review as we like to create an easy and safe environment for our guests paired with the standards of a flagship upscale hotel. Thank you for staying with us and we are looking forward to welcoming you again soon. Best regards, Alexander Poindl General Manager

Singapore, Singapore
Reviewed 22 July 2016

I have stayed in this hotel ever since it changed from being the Nikkei Hotel several years ago. During that time it has undergone a total renovation, and is now a very nice, well presented modern hotel which is very comfortable, offers well equipped rooms, well maintained and very clean. Service levels are excellent and the staff very friendly and...

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Helpful?
Thank scimitar65
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear scimitar65, Thank you for making Pullman Jakarta Indonesia your hotel of choice. We have undergone a major renovation since its previous brand and as you noticed this has given Pullman a completely new and fresh look. It’s also very glad to know that you enjoyed our room and that you especially loved our Executive Lounge. We really appreciate your...

London, United Kingdom
Reviewed 21 July 2016

I stay here for business and love the pool area. The staff in the bar are also very nice! i would recommend staying here as it's secure, very well located and beautifully decorated. Bar is a little pricey, but has nice vibe.

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Helpful?
Thank Michael H
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Michael H, Let me thank you for marking our hotel as ‘Nice hotel’. I am happy to read that you could spend a memorable stay in our hotel. Thank you for recommending us to other travelers which is much appreciated. Best regards, Alexander Poindl General Manager

Ho Chi Minh City, Vietnam
Reviewed 20 July 2016

I like the service: friendly and helpful staff, room is clean but a bit small, great breakfast is great with so much varieties of food and cuisines. It's an ideal place to stay for short business trip also centrally located for shops and restaurants.

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Thank sophiapt
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear sophiapt, It is very satisfying to know that you enjoyed the hotel. I understand that it is a strong preference for business travelers including you to be in a prime central location and many guests choose Pullman Jakarta Indonesia for the best access to both business and entertainment centers. Best regards, Alexander Poindl General Manager

South Carolina
Reviewed 18 July 2016

Great friendly staff, superb room. The breakfast buffet is amazing. Western, Indonesian, Chinese cuisines are all there. The Back Room bar is fantastic, just drinks are a little pricey. Good cigars selection and comfortable seating. Smoking is allowed but it is very well ventilated. The staff was constantly asking what they could do to improve.

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Helpful?
Thank MTM75
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear MTM75, Thank you very much for this great review on your stay with us. It makes us feel happy to read that you liked the breakfast, services and that you thoroughly enjoyed The Back Room bar. It will be our pleasure to welcome you again in our hotel anytime soon. Best regards, Alexander Poindl General Manager

Dhaka City, Bangladesh
Reviewed 13 July 2016 via mobile

I have no words but WOW! Everything starting from the concierge to the back office support was excellent. Awesome room and amenities. Cleanliness and customer service was gr8. View from the room was splendid. Breakfast? Don't ask...all international cuisines... Wow. Location was very convenient. Big shopping malls like Plaza Indonesia, Grand Indonesia shopping town, Tamrin city, Cikini gold center, Tanah...

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Helpful?
Thank Cheryl E
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Cheryl E, Thank you for this WOW review of your recent stay with us. I am very happy to hear that from end to end you and your partner had a wonderful experience. Thank you for the location tips for the other readers. The places mentioned are truly the benefits of staying with us that have close proximity with...

Jakarta, Indonesia
Reviewed 13 July 2016

Review collected in partnership with Pullmanhotels.com
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Thank Wijonol
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the very center of Jakarta's business and leisure district. Pullman Jakarta Indonesia is within walking distance of Plaza Indonesia and Grand Indonesia shopping centers. This five star hotel offers 427 upscale business and leisure accomodationswith an elegant and warm athmosphere. We offer a wide variety of Asian, European and Japanese cuisine while specializing in meetings and corporate functions. ... more   less 

Additional Information about Pullman Jakarta Indonesia

Address: Jl. MH Thamrin 59, Jakarta 10350, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: €99 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Jakarta Indonesia 5*
Number of rooms: 427
Reservation Options:
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Hotel Style:
#8 Romantic Hotel in Jakarta
#10 Family Hotel in Jakarta
#13 Business Hotel in Jakarta
#13 Spa Hotel in Jakarta
#14 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Jakarta Indonesia staff and other travellers.
3 questions
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Questions? Get answers from Pullman Jakarta Indonesia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are roadworks at the moment in the main street forthe MRT. If you want to be quiet, choose the rooms facing the back”
 of 5 bubbles 384titom, 23 Feb 2017 | Read review
“High floor will ensure you get an open view - especially if your room faces away from the main street.”
 of 5 bubbles nilanshuk, 20 Feb 2017 | Read review
“Pick the new wing it's quiet and new”
 of 5 bubbles deenu33, 20 Feb 2017 | Read review
“Rooms on pool side do not have traffic noise.”
 of 5 bubbles Q5475MHbills, 17 Jan 2017 | Read review
“Try and get a room away from roads as the windows are not sound proof.”
 of 5 bubbles Alghawas, 11 Jan 2017 | Read review
5 of 5