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Mercure Jakarta Simatupang

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#32 of 450 Hotels in Jakarta
Certificate of Excellence
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Mercure Jakarta Simatupang
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387 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Reviewed 14 December 2016 via mobile

Not the best location-- but fairly convenient for my purposes. Good service, nice ambiance and comfortable, quiet rooms. Food was fine too. Prices very reasonable. A good option in this part of the city

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Helpful?
Thank Richard K
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Richard K, We are very pleased to receive your comments during your stay at the Mercure Jakarta Simatupang. It is always a pleasure to receive great scores as an appreciation of our team’s services. I will share your comments with our team and I am sure that this feedback will serve as an encouragement as we strive to...

Reviewed 2 December 2016 via mobile

Awesome business hotel with strategic location in south area of Jakarta. The service of the staff was great, and efficient. The genuine touch of Indonesian hospitality and smile in every staff in the hotel. The food so fantastic. Very high recommended of the hotel

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Helpful?
Thank Tommy E
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Tommy E, We sincerely appreciate your great review following your stay in Mercure Jakarta Simatupang. It is always a true pleasure to receive positive scores as an appreciation of our team members. As we always strive to continually improve the quality of our services, please do not hesitate to share with us more details in order to achieve...

Singapore, Singapore
Reviewed 1 December 2016

Have stayed there for business and personal travel. Ideal location for South Jakarta and the southern suburbs only. Very clean hotel and very friendly staff in all areas. good modern well furnished room with comfortable beds and bedding

Review collected in partnership with Mercure Hotels
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Helpful?
Thank GHA400M
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. GHA400M, We would like to sincerely thank you for your kind words towards our team and property. Every day we strive to deliver the best service to our guests who do not only honor us with their presence in our hotel but share a moment of their life with us. For our business travelers we always attempt to...

California
Reviewed 30 November 2016 via mobile

Most of the period stayed were on weekend for 2days because my daughter loves the Front Liner staff who always friendly and shown their best on handling children activities. The food were delicious and the services were excellent.

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Helpful?
Thank Bella R
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mrs. Bella R, On behalf of all the team members of Mercure Jakarta Simatupang we would like to say thank you very much for the great feedback on our Tripadvisor page. Your thoughtful message has been already shared with our teams and it is certainly the best encouragement to keep improving ourselves as hoteliers and human beings. We appreciate...

Pune, India
Reviewed 26 November 2016

Nice lobby, big dinning area, supportive front office staff, nice breakfast ..lots of food variety. Nice view from 19th floor bar.. currently road construction is going on (mono rail). Hotel has airport pickup and drop facility. Big parking area. ATM facility within premises.

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Helpful?
Thank desamol
Mercure-JS, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Desamol, We are very grateful and thankful for your very positive review following your stay in Mercure Jakarta Simatupang. It is always a pleasure to receive positive feedback from our valued guests, I have shared your comments within our team and am very sure that this feedback will serve as an encouragement to continuously improve our guest experience....

Tangerang, Indonesia
Reviewed 22 November 2016

I had to do a weekend job and this hotel is located near my office, so I came here. Took a while arriving there, had to struggle with traffic jam. But it pays, it was great staying here. My room got upgraded to Suite, it was a large room with complete facilities. Food is also good, lot of varieties. Too...

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Helpful?
Thank Antonius E
Mercure-JS, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Antonius E, It is a true honor to receive such a great feedback following your stay in Mercure Jakarta Simatupang and we are gladly that you had a great time also. We do apologies as the swimming pool was not available recently due to regular maintenance, however I would like to inform you that the swimming pool has...

Reviewed 20 November 2016 via mobile

Not easy to find small pack hotel in a big city like Jakarta, that suitable for a mother like me. Because we have to find a hotel that comfort& nice for children. We find that Mercure the right one. The room is big enough for the 3 f us & baby bump :) And of course the food! Very delicious...

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Helpful?
Thank wanda a
Mercure-JS, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mrs. Wanda A, It is our great pleasure to have such a wonderful review from you and we are delighted that you had an enjoyable stay with Mercure Jakarta Simatupang. Your thoughtful feedback has been already shared with our teams and it is certainly the best encouragement to keep improving our guest experiences. For future reference, Should I be...

Santa Rosa, Philippines
Reviewed 6 November 2016

Upon arriving, the staffs, from the doormen, front desk, and dining staffs were very welcoming. You will be provided with a WELCOME drink at the Graffiti restaurant. The resto's ambiance would entice you to stay longer and probably dine as well. Staffs are going to engage you to a series of conversation and you would feel that you are just...

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Helpful?
Thank aruiz7
Mercure-JS, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. aruiz7, On behalf of all team members in Mercure Jakarta Simatupang Hotel, we would like to say thank you for the great review. I am definitely share your feedback with the team and encourage them to constantly improve our guest experiences and satisfaction, please do not hesitate to contact me directly at Camille.HARDOUIN@accor.com for any further assistance in...

Cirebon, Indonesia
Reviewed 6 November 2016 via mobile

Stay for 5 nights in mid september, a week before my schedule Mercure emailed me to ask my preferencess. When i came Mercure up grade my room with no cost and very helpful to check in. The room was clean and had a good view from window. I tried rooftop cafe and had delicious taste

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Helpful?
Thank Santos3101
Mercure-JS, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. Santos3101, We are very pleased to received your great review following your stay at Mercure Jakarta Simatupang and thank you for your valuable time to provide it for us. I will share your comments with all of our team members and I am sure that this feedback will serve as an encouragement as we strive to continuously improve...

Kuala Lumpur, Malaysia
Reviewed 28 October 2016 via mobile

I followed customer to stay in this hotel because of their office location is nearby. The service is good with pleasant smile from the staffs. The only comment from me is limited variety from breakfast at the cafe, the rest is good.

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Helpful?
Thank 558nataliel
Mercure-JS, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. 558nataliel, We are truly pleased to receive your good score and thank you for your time and consideration to provide the feedback. Following your advice regarding the breakfast, I am delighted to inform you that we are currently reviewing with our Executive Chef to offer the best tastes and please our guests’ cravings. Looking forward to welcome you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting

Additional Information about Mercure Jakarta Simatupang

Address: Jl. R.A. Kartini No. 18 | Lebak Bulus, Jakarta 12440, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: €45 - €88 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Jakarta Simatupang 4*
Number of rooms: 232
Reservation Options:
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Hotel Style:
#26 Business Hotel in Jakarta
#31 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Jakarta Simatupang staff and other travellers.
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Questions? Get answers from Mercure Jakarta Simatupang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just dont take a room at 14th floor, if in 15th any live music, its littlebit noisy at 14th floor”
 of 5 bubbles hayatsaidg, 8 Feb 2017 | Read review
“good view room”
 of 5 bubbles jakaumbaran, 5 Jan 2017 | Read review
“choose mid floor non smoking room”
 of 5 bubbles Neroli-sg, 28 Dec 2016 | Read review
“choose a room facing toll highway”
  • view from pool area
 of 5 bubbles hellonadinsky, 18 Dec 2016 | Read review
“good money to spend, then this hotel is worth staying. Nice one”
 of 5 bubbles desamol, 25 Nov 2016 | Read review
5 of 5