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Royal Kuningan Hotel

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Royal Kuningan Hotel
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206 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Mecca, Saudi Arabia
Reviewed 23 September 2016 via mobile

The value of money exists there. Location was ok to our business partner to visit. Friendly staff. The room was fine, neat and clean. They need to improve their amenities. Towels were over used. Housekeeping didn't replace all amenities. Breakfast wasn't wow but was just ok It will be better for the hotel management to improve the menu. Wifi sometime...

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Helpful?
Thank Damanhouri
Royal K, Manajer Umum at Royal Kuningan Hotel, responded to this review

Dear Mr. Damanhouri, Thank you very much for staying with us at Royal Kuningan Hotel Jakarta. We are very pleasure of your advice for our progressing. Your feedback is much appreciate and definitely motivate us to continue proudly give the best services to our customer. We are looking forward to welcoming you again in your future stay. Royally Regards, Wahyu...

Kuala Lumpur, Malaysia
Reviewed 16 September 2016 via mobile

Stayed in this hotel for 2 nights recently in a business trip. It is situated near most of the governmental departments/agencies. The staffs are not exactly as friendly as some of the other hotels I have stayed in Jakarta. Rooms are in need of refurbishment. The shower head lets out a somewhat foul odour. But I thought for the price,...

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1Thank Paramalingam67
Royal K, Manajer Umum at Royal Kuningan Hotel, responded to this review

Dear Mr. Paramalingam67, Thank you very much for staying with us at Royal Kuningan Hotel Jakarta. We are very sorry you’ve got the unsatisfied service. Please accept our sincere apologies for that uncomfortable thing. Currently, we will improve it and held more training for all our staff especially room services and F&B service to make better services to our guests...

Noida, India
Reviewed 12 August 2016 via mobile

Conveniently located near Jakarta CBD staff is good and courteous. Though rooms need refurbishing and expect better upkeep. Still value for money. Breakfast options rae good though coffee is awful. For couple days good place to stay considering Jakarta traffic quite conveniently located

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Helpful?
Thank Vimalt2016
Royal K, Manajer Umum at Royal Kuningan Hotel, responded to this review

Dear Mr. Vimalt2016, Thank you very much for staying with us at Royal Kuningan Hotel Jakarta. We would like to thank you for your valuable feedback. Just for your information, some our rooms are under repair so that guests can be more comfortable while staying with us. We are pleased to hear that you enjoyed your stay at our Hotel...

Reviewed 26 July 2016

It's a good hotel, specially for Saudis, because it's near to the Saudi Embassy's new location. not far from kota kazablanka mall "which I like a lot", furniture is good, internet isn't that fast, but it does the mailing job, not a 720p streaming. the lounge "lobby" has a bad smell... hope they get deal with it.

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Thank Mutaz A
Royal K, Manajer Umum at Royal Kuningan Hotel, responded to this review

Dear Mr. / Mrs. Mutaz A, Thank you very much for staying with us at Royal Kuningan Hotel Jakarta. We appreciate your feedback for our hotel, as well as your feedback and suggestions will immediately follow up to make the Royal Kuningan Hotel better. It will help us to always improve our facilities and service level. Hopefully, we will get...

Jambi, Indonesia
Reviewed 25 July 2016 via mobile

I waited 55 minutes for a hamburger in the restaurant while my wife and son ate pizza that was unrecognizable; had I not known what they ordered I'd not have known what it was. Then when trying to sign for the "meal" I was told I couldn't because the front desk had neglected to reserve a deposit. The Wi Fi...

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Thank BillLinehan
Royal K, Manajer Umum at Royal Kuningan Hotel, responded to this review

Dear Mr. Bill Linehan, Thank you very much for staying with us at Royal Kuningan Hotel Jakarta. We are very sorry you’ve got the unsatisfied services that shouldn’t be. Please accept our sincere apologies for that. Currently, we will improve it and held more training for all our staff to make better services to our guests so that won’t happen...

Jakarta, Indonesia
Reviewed 13 July 2016

Great location,stayed here for one night with my fiance, Big spacious bed ,interior was very nice,bad quality wi-fi, In the morning breakfast choices was poor,bad quality food (failed to make sunny side up eggs) Planned to swim ,but the swimming pool area was too windy and it seems like that place was not clean enough, A lot of improvements need...

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Thank JejeLeiper
Royal K, Manajer Umum at Royal Kuningan Hotel, responded to this review

Dear Mr. / Mrs. Jeje Leiper, Thank you very much for staying with us at Royal Kuningan Hotel Jakarta. We appreciate your feedback for our hotel, as well as your feedback and suggestions will immediately follow up to make the Royal Kuningan Hotel better. It will help us to always improve our facilities and service level. Hopefully, we will get...

Bogor, Indonesia
Reviewed 13 July 2016 via mobile

Stay in this hotel for leisure with my family, a comfortable feeling we have starting check in with fully assistant from the staff. Quick check in process and we have upgraded room since the period quite low I guess. We have bigger room with living room. The pool have incredible city view we enjoy in the afternoon and morning time....

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Thank Tama_IRR
Royal K, Manajer Umum at Royal Kuningan Hotel, responded to this review

Dear Mr. / Mrs. Tama IRR, Thank you very much for staying with us at Royal Kuningan Hotel Jakarta. We would like to thank you for your valuable feedback. We are pleased to hear that you enjoyed your stay at our Hotel and we are looking forward to welcoming you again in your future stay. Royally Regards, Wahyu Pahlawati -...

Jayapura, Indonesia
Reviewed 17 May 2016 via mobile

The hotel is located in Kuningan greater area of Jakarta. The room is nice and quite big enough. Superior room is still looking big even though you ask for an extra bed. Bath room is big and clean. But room smell doesn't good. Breakfast is very standard for the hotel like this. Staff is not really friendly.

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Thank Jack E
Royal K, Manajer Umum at Royal Kuningan Hotel, responded to this review

Dear Mr. Jack E, Thank you very much for staying with us at Royal Kuningan Hotel Jakarta. We appreciate your feedback for our hotel. It will help us to always improve our facilities and service level. We hope to have the opportunity to welcome you back in the near future and thank you very much for your loyal support. Royally...

Reviewed 17 May 2016

I was staying there just 1 night in business trip. Poor wi-fi. Despite good level of wi-fi signal the internet access channel seems overloaded since morning till late evening. So I could work with my e-mails and skype to my business partners (in Europe) about midnight only. To have some food late evening you will have either take a taxi...

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Thank Alexander S
Royal K, Manajer Umum at Royal Kuningan Hotel, responded to this review

Dear Mr. Alexander, Thank you very much for staying with us at Royal Kuningan Hotel Jakarta. We very apologize that could happened during your stay. Your feedback is much appreciate and definitely motivate us to continue proudly give the best services to our customer. Hopefully, we will get a chance to satisfy you with our better service on your next...

Ko Pha Ngan, Thailand
Reviewed 13 May 2016 via mobile

Over rated. Very busy when a convention is on. Rooms are very small. Bathroom is a good size. Not cleaned very well. Breakfast is not so good for Europeans but great for Asians. Good location. Starbucks up the road in epiwalk.

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Thank Andy W
Royal K, Manajer Umum at Royal Kuningan Hotel, responded to this review

Dear Mr. Andy W, Thank you very much for staying with us at Royal Kuningan Hotel Jakarta. Thank you for your comments. We are delighted to hear you enjoy our bathroom facilities and also good hotel location. Regarding other points, our standard size for deluxe room is 24 Sqm. Once again, thank you and hopefully we will get a chance...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Built in 2012, Royal Kuningan Hotel is a distinct addition to the city's skyline. Only 10 minutes from the excitement of the city, this 4 (four) Stars hotel commands an excellent location and provides access to the city's biggest attractions. For those of you who want to venture out, National Monument, Ragunan Zoo, Taman Ismail Marzuki Art Center, and various choices of Shopping Town are just some of the attractions available to visitors. Royal Kuningan Hotel Jakarta offers impeccable service and all the essential amenities to invigorate travelers. ... more   less 

Additional Information about Royal Kuningan Hotel

Address: Jln. Persada II | Setiabudi, Jakarta 12870, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: €58 - €82 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Kuningan Hotel 4*
Number of rooms: 369
Reservation Options:
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Hotel Style:
#66 Spa Hotel in Jakarta
#82 Luxury Hotel in Jakarta
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Questions & Answers

Questions? Get answers from Royal Kuningan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont bring MV”
 of 5 bubbles snegari2104, 27 Feb 2017 | Read review
“insist on non-smoking floors if they exist”
 of 5 bubbles Hop3fullyL0st, 8 Oct 2016 | Read review
“Best view is facing East or North - rooms are equipped with soundproof walls.”
 of 5 bubbles Melva2006, 24 Mar 2016 | Read review
“Room floor made from parquet, it may create noise”
 of 5 bubbles CenturyAlpha, 6 Mar 2016 | Read review
“Rooms are very good nothing is missing only some channels on TV does not work properly that's all”
 of 5 bubbles 110mehmets, 25 Jan 2016 | Read review
5 of 5