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Grand Hyatt Jakarta

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#11 of 442 Hotels in Jakarta
Certificate of Excellence
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871 Reviews from our TripAdvisor Community

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Showing 744: English reviews
London, United Kingdom
Reviewed 3 October 2015 via mobile

I stayed and attended a conference at the Grand Hyatt in late September. The hotel is amazing, the pool area, the rooms, the food, the gym and spa, the staff..... but unreliable WIFI made it a bit difficult for those participating in the event

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Helpful?
Thank abache
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you very much for your valuable feedback on TripAdvisor. We truly appreciate your generous compliments about our hotel facilities, products and services. In today’s mobile world, we do understand the importance of seamless Internet connectivity on-the-go. We would like to assure you that we are constantly reviewing the connectivity status internally with our IT support team to...

Washington DC, District of Columbia
Reviewed 25 September 2015

The hotel is pretty good and has comfortable rooms. The breakfast is fantastic. Personnel is kind and helpful. It is connected to two nice mall with lots of restaurants and shops. Nice pool and gym. The staff is very nice and helpful.

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Thank LucesRodriguez
Jakarta, Indonesia
Reviewed 25 September 2015

If your a solo traveler or your on business or even pleasure, Hyatt has it all. It's in the center of Jakarta, with a connecting mall and also a lot of good restaurants. The breakfast at Grand Cafe is delicious and also you can try the rooftop bars just a walk by from the hotels. There are Skye and Cloud...

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Thank Princessuchy
Washington
Reviewed 24 September 2015

I've traveled to more than 100 countries so I know good service. This hotel has great service. The staff knows you by name and they are extremely helpful and even anticipate what you will need. Rooms are very comfortable, the gym is first rate, food is top notch and the views are equally good. I look forward to my next...

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1Thank PHOTOG20431
Honolulu, Hawaii
Reviewed 24 September 2015

Amazing Hotel! The staff, of every area, is great at everything they do. My stay was over 21 days, in total. From day one I was warmly greeted and taken to my room, mind you this was at 01:00 AM. The Concierge Desk staff was always vibrant, alert, and attentive to any and all needs. Ms Regia Jahja was always...

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Thank Larry G
Tokyo, Japan
Reviewed 23 September 2015

We can go to a mall directly from the hotel. The room is also clean and we can have time comfortably. Each service in the hotel are also satisfied. The contents of breakfast is also enriched. All kinds' restaurant in the hotel are also enriched.

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Thank Tomohiro S
Reviewed 18 September 2015 via mobile

Its was Great Customer service & I will remember for ever because is make me feel at home whenever i check in at Grand Hyatt Jakarta The Room Was Great with Very Nice view of Jakarta Grand Club service was very Good Concierge & Front Office Team Excellent & Outstanding Service Fountain Lounge Team was Excellent service Special Thanks to...

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Helpful?
Thank RAJANMY
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, We are delighted that you had a memorable experience with us at Grand Hyatt. We greatly appreciate your comments and the positive rating you have given us on TripAdvisor. Your recognition of our colleagues and their service are very encouraging for the hotel team. I will definitely communicate your positive remarks to Tio, Nurlela, Rohmiatun, Benny and entire...

Jakarta, Indonesia
Reviewed 18 September 2015

Excellent hotel, good location in the middle of Jakarta, friendly staff, great service, very spacious and clean room. The price is quite expensive though. Would definitely recommend for those who do not care about high price

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Thank Hai Dang V
Kuala Lumpur, Malaysia
Reviewed 15 September 2015

Very great hotel located in the heart of Jakarta! Helpful and friendly staff. Great food in the club lounge! Wifi faster :) Was stayed there for a night transit before continuing trip to Central Java.

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Thank PrincessCK2015
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for giving Grand Hyatt Jakarta such positive feedback through TripAdvisor! We are delighted that you enjoyed your stay with us and thank you for praising the service provided by our colleagues, the quality of food at Grand Club Lounge as well as our Internet facility. We value your support and look forward to welcoming you back...

Queenstown, New Zealand
Reviewed 14 September 2015

From the arrival greeting to the car to the airport on departure Grand Hyatt Jakarta proved to be top class for service and style. Two week business trip, Grand Hyatt had all the facilities and a great location to make for a pleasant and relaxed stay. Room very good, spacious and service daily was of the highest standard. No complaints...

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Helpful?
Thank Frankand2013
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for choosing Grand Hyatt as your residence while in Jakarta. Your patronage is truly appreciated. We are glad that you enjoyed your two-week stay with us and greatly appreciate your kind compliments towards our hospitality, associates’ attentiveness, guest rooms and our hotel location. We look forward to your next visit and ensuring that an even more...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. ... more   less 

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10230, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: €176 - €317 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Booking.com, Priceline, Hyatt Hotels Corporation, HotelTravel.com, Odigeo, Agoda, Travelocity and Expedia so you can book your Grand Hyatt Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#4 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#10 Spa Hotel in Jakarta
#11 Luxury Hotel in Jakarta
#12 Business Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Jakarta staff and other travellers.
5 questions
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Questions? Get answers from Grand Hyatt Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get the 21st Club floor with an executive lounge breakfast on the22 floor - you wont forget the view..”
 of 5 bubbles senajl, 23 Nov 2016 | Read review
“good size rooms”
 of 5 bubbles petercooper35, 31 Oct 2016 | Read review
“ask for the view of the round about”
 of 5 bubbles lisawhite181, 19 Sep 2016 | Read review
“6th floor above so you can see Jakarta sky :)”
 of 5 bubbles reen007KL, 4 Sep 2016 | Read review
“Get one with access to the continental lounge.”
 of 5 bubbles carloT2616PJ, 22 Aug 2016 | Read review
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