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The Sultan Hotel & Residence Jakarta

747 reviews
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Traveller (465)
Room & Suite (396)
Dining (82)
Overview
  • Excellent23%
  • Very good41%
  • Average25%
  • Poor9%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (747)Write a Review
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All reviewsexecutive floorattending a conferenceunderground tunneltennis courtsgelora bung karnobusiness tripgrand deluxeunder renovationhotel guestsswimming poolpleasant stayrooms are largejapanese restaurantbreakfast buffetlate checkspecial thanksshopping mall
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181 - 185 of 506 reviews
Reviewed 8 November 2015

I stayed here eight nights on business. On the website it looked just the sort of hotel I needed for my business trip to Jakarta. The good ... the building looks impressive, the public areas are spacious and the rooms are large. The rooms are...More

Thank Neil B
Response from SultanH0TEL, General Manager at The Sultan Hotel & Residence JakartaResponded 29 December 2015

Dear Mr. Adrian, Thank you for staying at The Sultan Hotel & Residence Jakarta and share your positive experience on our Tripadvisor. We appreciate for your compliment on how our spacious room with complete facilities and our strategic location at Senayan area and close to...More

Reviewed 7 November 2015 via mobile

This is one of old hotels in jakarta so that the space so great, good taste of food in the restaurant, great wifi speed, warm hospitality. But the television is so small and there is no curtain in the bathub.More

Thank Ridhona F
Response from SultanH0TEL, General Manager at The Sultan Hotel & Residence JakartaResponded 29 December 2015

Dear Ridhona, Thank you for choosing The Sultan Hotel & Residence Jakarta as your preference stay and giving us a nice review on our Tripadvisor. We are very happy to know that you enjoyed your stay and found our hotel’s warm hospitality with huge space...More

Reviewed 6 November 2015

This is one hotel centrally located within the city of Jakarta with lots of tennis courts, a swimming pool, and huge space to roam around. The room, bathroom and bed ( I love to sleep early) are great as to be expected from a great...More

Thank 717Diwata
Response from SultanH0TEL, General Manager at The Sultan Hotel & Residence JakartaResponded 29 December 2015

Dear Mrs. Diwata, Thank you for choosing The Sultan Hotel & Residence Jakarta for your preference stay during your business trip and putting on a positive feedback on our Tripadvisor. We are glad to know that you had a great experience as we always make...More

Reviewed 6 November 2015

On this trip, my third, (16th to 25th October) I was quite happy with the performance of the hotel and its staff. However, I did notice that there were the same amount of cracked tiles in the swimming pool and nothing appears to have been...More

Thank Donald W
Response from SultanH0TEL, General Manager at The Sultan Hotel & Residence JakartaResponded 29 December 2015

Dear Mr. Donald, Welcome back to The Sultan Hotel & Residence Jakarta and for taking your valuable time to review on Tripadvisor. We appreciate for your compliment on our Executive Floor with its high quality service and facility. It has been our pleasure to serve...More

Reviewed 4 November 2015 via mobile

I camed at Sultan Hotel because my flight to Bali was diverted to Jakarta. I was very tired and very nervous, but when I reached at the hotel I was very happy to see that everything was perfect. The staff are very helpful, the hotel...More

Thank Ala A
Response from SultanH0TEL, General Manager at The Sultan Hotel & Residence JakartaResponded 29 December 2015

Dear Sir, Thank you for staying at The Sultan Hotel & Residence Jakarta and for your positive review on Tripadvisor. It has been our pleasure to serve you and we appreciate for your compliment and recommendation on how great facilities and varieties of delicious menu...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$76 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Spa Hotel in Jakarta
#58 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$76 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Spa Hotel in Jakarta
#58 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (465)
Room & Suite (396)
Dining (82)
Pool & Beach (42)
Amenities (52)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Helenahelenah
29 March 2017|
AnswerShow all 4 answers
Response from Christian B | Reviewed this property |
I think yes but I don't know because we move with taxi driver
0
Votes
Google Translation
usefultipsandadvice
1 July 2016|
Answer
Response from Semara2014 | Reviewed this property |
They provide free wi-fi and also chargeable internet access in the room for a better connection. yes, the respond for any inquiry is a bit slow from them, I must admit. Hope it helps Gus
1
Vote
usefultipsandadvice
1 July 2016|
AnswerShow all 6 answers
Response from SultanH0TEL | Property representative |
Dear Sir/ Madame, Thank you for your time to write this question in Tripadvisor. To answer your question, yes it is including. Our room rate includes breakfast and also high speed internet. Hope you will have a great stay... More
1
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12
Room Tips
"Stay at the Garden Wing as the rooms are newer. The Lagoon Wing is older and due for renovation."
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"Staying further up might be convenient"
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"I took the room I was given. Sorry. No complaints."
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"Always booked at Grand Deluxe above (new tower)"
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