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Sari Pan Pacific Jakarta

874 reviews
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Traveller (435)
Room & Suite (268)
Dining (103)
Overview
  • Excellent33%
  • Very good43%
  • Average17%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Offers from Sari Pan Pacific Jakarta
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (874)Write a Review
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All reviewsfiesta restaurantsabang streetjapanese restaurantpizza hutspecial thanksbusiness tripstrategic locationcar free daysecond homeother hotelsshopping centershotel is locatedgrand indonesiafront office staffrooms are spaciousenjoyed my stayfitness center
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1 - 5 of 623 reviews
Reviewed 6 days ago via mobile

Stayed for 5 days at the hotel and was disappointed. They position themselves as a four star hotel but it looks and feels like a three star hotel at most. The lobby area is big, but impersonal and not cozy at all. The only place...More

Thank ZwarteKater
Response from Dean R, General Manager at Sari Pan Pacific JakartaResponded 3 days ago

Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We are disappointed to hear that your stay was not up to expectations in certain aspects and your feedback has been shared with the...More

Hotel's Favourite
Reviewed 14 August 2017

I always enjoyed my stay at the Sari Pan Pacific hotel. Great location, courteous/friendly staffs and almost zero wait elevator system. The building itself is dated but in general well maintained. This hotel represent real value compared to the others I have stayed at in...More

Review collected in partnership with Pan Pacific Hotels Group
Thank baovo
Response from Dean R, General Manager at Sari Pan Pacific JakartaResponded 15 August 2017

Thank you for posting a review of your stay at Sari Pan Pacific Jakarta. We are glad that you had a an enjoyable stay in our hotel, which is reflected by a very positive feedback highlighting the best of what our team has to offer....More

Reviewed 1 week ago

Even this is an old hotel but the facilities is well maintained. The location is centrally located in the heart of J city. Just walking distance to the F&B area such as Starbucks (the only 24hrs outlet), Burger King and etc. And also waling distance...More

Thank FFadnan
Response from Dean R, General Manager at Sari Pan Pacific JakartaResponded 3 days ago

It is always a pleasure to welcome our returning guests like you so thank you for that. We are very delighted to hear your comments on the hotel’s location, service level and your breakfast experience at Fiesta Restaurant. I have shared this review with the...More

Reviewed 2 weeks ago via mobile

Stayed for 4 days 3 nights. Great location. We could just walk to a nearby foodie area (nasi goreng gila, nasi padang and other warongs) to get our dinner fix every night. On Sunday we got to join the free car day as the road...More

Thank MOHD IHSAN H
Response from Dean R, General Manager at Sari Pan Pacific JakartaResponded 2 weeks ago

Thank you for taking your time to write this generous review of us. Our vision is to create memorable hotel experiences for our guests and we are delighted that you enjoyed the personalised service and had a positive stay. Providing excellent service is at the...More

Reviewed 3 weeks ago

I was in Jakarta for business for a 2nd time and stayed at this hotel. I had a great experience and was welcomed by staff in the Fiesta restaurant by name. Lovely to be recognised and welcomed. the only issue I had was on registration...More

Thank MaryAnnCatherine
Response from Dean R, General Manager at Sari Pan Pacific JakartaResponded 3 weeks ago

Thank you for your feedback regarding your recent stay at our hotel. We appreciate your feedback on the check in experience, particularly the check in procedure and the commendable level of service. We are deeply concerned that in some areas we had fallen short of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$72 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Jakarta
#35 Spa Hotel in Jakarta
#49 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$72 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Jakarta
#35 Spa Hotel in Jakarta
#49 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (435)
Room & Suite (268)
Dining (103)
Pool & Beach (29)
Amenities (90)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ghdtreb T
14 July 2017|
AnswerShow all 5 answers
Response from | Reviewed this property |
The use of the swimming pool is definitely free for hotel guest. If the hotel admits the public to its pool by charging a fee, than something is seriously wrong with the hotel! No hotel does that by allowing the public to... More
0
Votes
RichmondSam
26 August 2016|
AnswerShow all 8 answers
Response from Fajar S | Property representative |
Standard and Deluxe room 29sqm Pacific Room 58sqm
2
Votes
Room Tips
"don't get a non smoking room on a smoking floor"
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"Beautiful place to stay"
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"avoid the rooms except the pacific club. even that one, the shower door is broken."
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"Not good for family of 4."
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