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Sari Pan Pacific Jakarta

Agoda.comUS$81*
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#43 of 462 Hotels in Jakarta
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$133*
US$81*
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US$87*
US$88*
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Sari Pan Pacific Jakarta
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758 Reviews from our TripAdvisor Community

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Showing 540: English reviews
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Reviewed 2 days ago NEW

I love this hotel and always became my first choice if I want to stay in Jakarta. Altough this hotel is old, but it well maintained. The lobby is very spacious (i love it) and look luxury. The staff is very friendly and always helpful. You can feel their warm hospitality soon after first step in the lobby. The door...

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Helpful?
Thank I GURA P
Kuala Lumpur, Malaysia
Reviewed 3 days ago NEW

I stayed at the executive room in this hotel a few times for business trip. I love it so much not only because the room is spacious however the hospitality is great too. Here some reasons why i love this hotel 1. Strategic location - 5-10 mins away by taxi to Grand Indonesia & Plaza Indonesia Malls ( depend of...

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Helpful?
Thank MikeAndi81
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

We are glad that you had a an enjoyable stay in our hotel, which is reflected by a very positive feedback highlighting the best of what our team has to offer. I will definitely share this valuable comment to them. We are also pleased that being an Club Guest came as a pleasant stay to you and happy to share...

Reviewed 1 week ago

I always stay this hotel for business use. Hotel's hardware elevator, door, room furniture and bathroom are old, but there are well-maintained (repair or replace immediately). Hotel's stuff is well-trained because the room always keep clean and laundry service is quickly picking up in the morning & returning property in the evening.

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Helpful?
Thank 知徳 河
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

We are always happy to welcome our returning loyal guest. Thank you very much for taking the time to share your experience including positive comments on the facilities and the level of service provided by our associates. All of us hope to welcoming you again soon. Warmest regards, Dean Rossilli General Manager

Reviewed 1 week ago via mobile

Hotel was luxury from the entrance, lobby was really luxury and have some of inside shops (do not sure what kind of shops) maybe shop for laundry etc. I really enchanted with the swimming pool cause they have lounge side the pool and kind of nice when nap at evening or night. And cafetaria also have outside chair which is...

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Helpful?
Thank Ayu N
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for the time taken to share your memorable experience at Sari Pan Pacific. We are so glad to hear how much you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel...

Singapore, Singapore
Reviewed 2 weeks ago

I'm not sure why this hotel is listed as 5-star. My first feel of it is that it's rather run-down. Upon entering my room, I saw that my bed-sheet was torn. Although the tear was slight, it was very obvious and not something you would expect of a 5-star hotel. The air-conditioner also had a huge a problem - the...

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Helpful?
Thank KongEng
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. In reference to your experience at Sari Pan Pacific Jakarta, I would like offer you my sincerest apology on behalf of myself and my team. I am also pleased to advise you that we have checked into your feedback on the points you have raised and we have...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

The entire stay was an abysmal ordeal, at best. I won’t wish for my worst enemy to even spend a minute at this hotel. Check in was an extremely shambolic experience. I booked myself a Pacific Club King room and while there was a nicely carpeted area for club guest, it was a non-operational one. I was then ushered to...

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1Thank metcalve
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for your feedback regarding your recent stay at our hotel. We appreciate your feedback on the check in experience, particularly the check in procedure and the commendable level of service. We are deeply concerned that in some areas we had fallen short of your expectation. I have taken this opportunity to share your comment with the team so...

Pekanbaru, Indonesia
Reviewed 2 weeks ago

Been back to Sari Pan Pacific a number of times. Writing my second review to show my appreciation to the staff. There are some slight changes in Restaurant Fiesta; more choices of fruits and fruit juices. Having my breakfast there is simply a wonderful experience. The staff strive to remember the guests' names and preferences . We are always greeted...

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1Thank CarynKong
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

We are glad that you had a an enjoyable stay in our hotel, which is reflected by a very positive feedback highlighting the best of what our team has to offer. I will definitely share this valuable comment to them, especially with Diana, Desi, Jumilah, Dea and Tasya. Thank you also for pointing out our delicious breakfast at Fiesta Restaurant....

Jakarta
Reviewed 3 weeks ago

We stayed at Sari Suite for 2 nights and i was delighted with the room and the privilege entitled to the room. Some of our family members stayed at Pacific Room which also a nice room. For those couples, especially when celebrate an event, we would recommend to try the Sari Suite

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank rudy574
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for the time taken to share your memorable experience at Sari Pan Pacific. We are so glad to hear how much you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel...

Reviewed 3 weeks ago

Very thanks for employee.When it was the internet and a trouble happened at midnight, Mr. Ali of the employee gave a very kind response. He have been so helpful. In addition, I want to use Sari Pan Pacific when I come Jakarta.

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Helpful?
1Thank MSYN0520
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. It is a true pleasure to read through your note as I can sense that you have experienced our personalized service as we strive for the highest guest satisfaction possible. Nothing pleases us more than to have loyal guests, like yourself, tell us your visit was memorable. We’re...

Reviewed 3 weeks ago

It was a nice place to stay for relaxation . It has wonderful amenities especially the Swimming pool and the sauna. The service is good. However, the Ac was not that cold. The staffs are friendly and accommodating. The food for bfast buffet was good.

Review collected in partnership with Pan Pacific Hotels Group
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Thank 735mrm
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Sari Pan Pacific Jakarta Indonesia has met your expectations. This will surely be of great use to other TripAdvisor community readers. I look forward to welcoming you again soon! Warmest regards, Dean Rossilli General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Keyaki
Keyaki
Cuisines: Japanese, Sushi, Asian
Cafetaria Sari Pan Pacific
Cafetaria Sari Pan Pacific
Cuisines: Asian, Indonesian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located right in the heart of Jakarta's prestigious commercial shopping, dining and entertainment districts, Sari Pan Pacific Jakarta Hotel is the perfect choice for your stay in Jakarta. Just 35 minutes away from Jakarta's Soekarno Hatta International Airport, it is also close to Jalan Thamrin, the most famous Boulevard in Central Jakarta. Most airline offices, major business offices, several embassies and a leading department store are just a few minutes walk away from the hotel. The Sari Pan Pacific Jakarta Hotel has won the Adikarya Wisata Award three times for exceeding hospitality achievement and dedication to support tourist development. Above all, here at Jakarta’s preferred business address, we seek to provide five-star service, always. ... more   less 

Additional Information about Sari Pan Pacific Jakarta

Address: Jln. M.H. Thamrin 6, Jakarta 10340, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: €68 - €111 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sari Pan Pacific Jakarta 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Pan Pacific Hotels Group, Hotels.com, Priceline, Agoda, Cheap Tickets, Ctrip TA, Hotwire, Asiatravel.com Holdings, TripOnline SA, Cancelon, Hotel.de and HotelQuickly so you can book your Sari Pan Pacific Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sari Pan Pacific Jakarta Hotel Jakarta
Pan Pacific Jakarta
Jakarta Pan Pacific
Hotel Style:
#20 Business Hotel in Jakarta
#21 Family Hotel in Jakarta
#30 Spa Hotel in Jakarta
#41 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Sari Pan Pacific Jakarta staff and other travellers.
1 question
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Vancouver, Canada
8 months ago

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Questions? Get answers from Sari Pan Pacific Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view rooms are that facing Thamrin Street (Room with even number)”
igurap, 21 May 2017 | Read review
“The Executive room is very recommended”
MikeAndi81, 20 May 2017 | Read review
“To request except connecting room”
, 13 May 2017 | Read review
“Check the ac well”
735mrm, 26 Apr 2017 | Read review
“Rooms with the best view are the ones with even numbers. Choose the smaller numbers to be closer to the elevator.”
Sashahds, 8 Apr 2017 | Read review
5 of 5
Agoda.com
US$81* /night
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Expedia.comUS$87
Hotels.comUS$88
Asia TravelUS$133
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Prices are for 1 room, 2 adults
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