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Bandara Hotel

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Bandara Hotel
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578 Reviews from our TripAdvisor Community

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Showing 476: English reviews
Mineral Wells
Reviewed 29 December 2016

A wonderful, safe hotel close to the airport. Beautiful pool with a bar and food available. I stayed there for one night. The room was quite large with a safe, beautiful bath. Patio door opens to small sitting area with a view of the bus, nicely landscaped garden. The wifi was good and the staff very accommodating. Dinner at the...

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Helpful?
Thank Marcia C
Bandara_Hotel, Manager at Bandara Hotel, responded to this review

Hello “Marcia C” Warmest greeting from Bandara Hotel, the gateway to Jakarta Thank you for sharing your stay via the Tripadvisor website We are very pleased to hear that you enjoyed your stay during your recent visit with us. Your kind words had really inspired the team here to always put the best effort for our improvement from time to...

Surabaya, Indonesia
Reviewed 19 December 2016 via mobile

Room is VERY BIG. For standard deluxe with breakfast. Price is good compare to other Jakarta hotel. Twin beds consist of two queen size bed. Good for four person. Room size very big. I think more then 40 m2. Breakfast is very nice. To airport only less then 15 mnt with hotel free shuttle bus. Overall.. Good stay

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Helpful?
Thank Kristianto A
Suhendy, On behalf of Management at Bandara Hotel, responded to this review

Hello “Kristianto A” Warmest greeting from Sheraton Bandara Hotel, the gateway of Jakarta We would like to thank you for sharing your stay experience during your recent visit with us, via the Tripadvisor website. Thank you for your kind words toward us, your good comments really encourage our team to always try our best to improve from time to time....

Reviewed 19 December 2016 via mobile

i stayed for one night (12-13 december). bad wifi, the restaurant staff (Bumbu restaurant) is very friendly, receptionist was friendly, but there is one of them not so friendly, I dont know her name, but she has a tattoo on her wrist.

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Helpful?
Thank ggeeee
Suhendy, On behalf of Management at Bandara Hotel, responded to this review

Hello “ggeeee” Warmest greeting from Sheraton Bandara Hotel, the gateway of Jakarta We would like to thank you for sharing your experience during your recent visit with us, via the Tripadvisor website. Although we are pleased to hear that our team serve you in a friendly manner, we do apologize that one of the staff engaged with you in less-friendly...

Vancouver, Canada
Reviewed 9 December 2016

We stayed at the Sheraton Bandara for 2 nights. We were met at the airport but there is also a free shuttle every 1/2 hour. The drive was about 15 minutes from the airport, but with traffic, it could take longer. The hotel seems like an oasis from the bustle of the city and is nicely landscaped. There is a...

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Helpful?
Thank Liz M
Suhendy, On behalf of management at Bandara Hotel, responded to this review

Hello “Liz M” Warmest greeting from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your stay experience via the Tripadvisor website. We are pleased to learn that you enjoyed your stay during your recent visit with us. As you mentioned, our location is very ideal for guests who prefers airport proximity to avoid heavy traffic of Jakarta,...

Reviewed 9 December 2016 via mobile

I visited to Linjani in 28th Nov. I enjoyed and satisfied on your service.Especially your staff named Ms.Eva and Ms.Shella make me happy by kindness and smile.Thank you very much for your hospitality, I could have a very nice memories!!!!! Terima kasih banyak!

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Helpful?
Thank 恵一郎 森
Suhendy, On behalf of management at Bandara Hotel, responded to this review

Dear Sir/Madam Warmest greeting from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your experience via the Tripadvisor website We are very pleased to learn that you had a pleasant experience during your visit to our Linjani restaurant. Thank you to acknowledge our staff performance, we assure you that your voice had reached us and be well...

Reviewed 8 December 2016

excellent room and service, my room choice was excellent with great view from ground balcony... The hotel equipped with automated external defibrillator (AED), which mean your Heart in save hands...10 thumbs up. Front desk staff she was helpful to get me the best room Witness nice wedding, smooth place, front desk staff very accommodating well done. Shuttle bus staff very...

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Helpful?
Thank Ahed N
Suhendy, On behalf of management at Bandara Hotel, responded to this review

Hello “Ahed N” Warmest greeting from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your stay experience via the Tripadvisor website We are very pleased to learn that you enjoyed your stay during your recent visit with us, especially with our team performance to ensure your stay comfortable. As you mentioned, we do provide airport shuttle between...

Reviewed 5 December 2016 via mobile

I stayed 1 nite in this hotel for business traveling. First I imagined this is Sheraton standard (luxury) and near with airport so it is supposed to be perfect. When I arrived in the hotel, two receptionists were welcoming me and arrange my room in 4th fl in right wings. And after getting into the room, these room stuffs really...

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Helpful?
Thank Cak N
Suhendy, On behalf of management at Bandara Hotel, responded to this review

Hello “Cak N” Warmest greeting from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your stay experience via the Tripadvisor website. First of all it is with deep regret to hear that you had to change room upon your arrival, please accept our sincere apologies for all the shortcomings that you experienced during your recent visit us....

San Francisco, California
Reviewed 5 December 2016

we needed to stay overnight near the airport and found this hotel to be perfect for this purpose. The room was quite nice, the staff attentive and the hotel shuttle, while we needed to wait a bit, was fine. We found the hotel to be in a nice setting and could barely hear the bustle of planes and other noise,...

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Helpful?
Thank MikeHSFO
Suhendy, On behalf of management at Bandara Hotel, responded to this review

Hello “MikeHSFO” Warmest greeting from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your stay experience via the Tripadvisor It is very delighted to learn that you enjoyed your stay during your visit with us, even more pleasing to hear that the service level provided by our staff met your expectation. Thank you for your kind words...

Singapore, Singapore
Reviewed 4 December 2016 via mobile

Had a 2 night stay for meetings. As usual the hotel always provided with its best ensuring that its faithful clients were well looked after. Tha staffs, the facilities, the lounges were just great! The 24 hour round the clock massage service and spa is one of ghe best that the hotel has to offer. Tje swimming pool is nice,...

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Helpful?
Thank JJ_St01
Suhendy, On behalf of Management at Bandara Hotel, responded to this review

Hello “JJ_St01” Warmest greeting from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your stay experience via the Tripadvisor website Always a pleasure to receive a very positive comments from our guests, your kind words had truly inspired us to improve ourselves even further. We are very pleased to learn that you enjoyed your recent stay with...

Singapore, Singapore
Reviewed 20 November 2016 via mobile

I think the brand Sheraton will evoke memories of luxury and glamour however I think this must be one of the least befitting property in the Sheraton group. Stayed here for 2nites as we had a company event at the hotel. The entire property is in a desperate need for a overhaul. Looking very tired. Room was clean and amenities...

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Helpful?
Thank Jet4worknplay
Suhendy, On behalf of Management at Bandara Hotel, responded to this review

Dear “Jet4worknplay” Warmest greetings from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your experience via the TripAdvisor website It is with deep regret to hear that you had an unpleasant stay during your recent visit with us, please accept our sincere apologies for all the shortcomings that you experienced. We do realize that the property had...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Just three kilometres from Soekarno-Hatta International Airport, Sheraton Bandara Hotel offers a unique, five-star, resort-style experience. ... more   less 

Additional Information about Bandara Hotel

Address: Bandara Soekarno-Hatta | Jl. Tol. Prof. Sedyatmo, Jakarta 19110, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: €114 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Bandara Hotel 4.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton Bandara Hotel Jakarta
Sheraton Hotel Jakarta
Sheraton Hotel Bandara
Sheraton Jakarta
Jakarta Sheraton
Hotel Style:
#35 Spa Hotel in Jakarta
#54 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Bandara Hotel staff and other travellers.
10 questions
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Questions? Get answers from Bandara Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at higher floor to avoid the bugs.”
 of 5 bubbles st69com, 17 Jan 2017 | Read review
“The hotel is spread out so the walk to rooms can be long. Rooms that are further away from the pool and outdoor bar, however are quietest.”
 of 5 bubbles RelaxedAussie511, 29 Dec 2016 | Read review
“a wonderful hotel close to the airport”
 of 5 bubbles 591marciac, 29 Dec 2016 | Read review
“best room for my view”
 of 5 bubbles ahedn, 8 Dec 2016 | Read review
“Rooms are nicely spread out in a resort style. If you want to be close to the gym or reception, let the team know on check-in.”
 of 5 bubbles P8958GAbriana, 27 Oct 2016 | Read review
5 of 5