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The Media Hotel And Towers

CancelonUS$42*
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08/07/2017 09/07/2017
1 room 2 adults 0 children
US$88*
US$42*
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US$88*
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The Media Hotel And Towers
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295 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Reviewed 15 August 2014

My name is Mr. Salim from Dubai I was staying in the media hotel and everything was unbelievable...I enjoyed the quality of Service and it's the right choice for the people whom looking for everything to be next to them such as restaurants, shopping malls and relaxing places...

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Helpful?
Thank DubaiSalim
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Mr. Salim, Thank you for choosing The Media Hotel & Towers and taking time to share your comments with us. We are delighted that you were impressed with both our facilities and services. We look forward to seeing you again on your next visit. Kind Regards, Vincentia Maria General Manager In Charge

Warrington, United Kingdom
Reviewed 16 July 2014

Stayed here many times and last visit in June for 1 week. The Hotel is excellent, rooms spacious and very clean. Staff are really friendly and will do anything to help. I travel alone but am never lonely at this Hotel. Breakfast is very nice with lots of choice. Food in the Chinese restaurant and Breeze Cafe is very good....

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Helpful?
1Thank SharonM_11
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear SharonM_11, Thank you for taking the time to share your feedback. I appreciate your comments regarding our rooms, staff and restaurants. We certainly look forward to welcoming you back in the very near future. Kind Regards, Vincentia Maria General Manager In Charge

Reviewed 28 May 2014 via mobile

Good 5 stars hotel at north Jakarta. Wide variety of breakfast. Nice swimming pool, nice staff. My complaint only on wifi connection. Value for money.. Location is near mangga dua shopping mall.. There's no available wifi connection at classic room..

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Helpful?
Thank fajar248
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear fajar248, Thank you for taking the time to write a feedback after your stay in our Hotel. We are happy to read that you enjoyed your stay in our Hotel, especially the breakfast menu, swimming pool and our staff. We sincerely like to apologize for the internet problems during your stay. We hope to welcome you soon again in...

Singapore
Reviewed 28 April 2014 via mobile

Tried, tested and failed. Why this place still has 5 stars absolutely is beyond my comprehension. Sheraton has sold this to the local Media Corp and it has been all the way downhill to rock bottom from here. I don't even know where to start. From dirty sheet to rusty showers to dirty carpets to dirty pretty much everything. Service...

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Helpful?
Thank Nadine142
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Nadine142, Thank you for taking the time to provide us with the feedback about your stay with us. I want to apologize for the inconveniences you went through at our hotel. Please rest assured that your comments have been passed onto the respective departments to prevent similar occurrences from happening in the future. We truly value your constructive comments,...

Brussels, Belgium
Reviewed 10 March 2014

As well the service as the location are just excellent for seminars. We worked for more than 1week in the media and we all felt at home. Excellent service and always with a smile. After some days the staff knows even your name. The meeting facilities are very convenient, the staff here are at all times ready to help in...

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Helpful?
Thank stijn s
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear stijn s, Thank you for your comment on TripAdvisor with regards to your experience at our hotel. We appreciate you taking the time to post such positive comment. It’s always great to hear that our guests enjoy themselves during their travels. I personally look forward to welcoming you back and having the opportunity of better serve you. Kind Regards,...

Jakarta, Indonesia
Reviewed 1 March 2014

Stay one night for work, the room was ok, the view was ok, the breakfast was good. Just little bit disappointed with the service, we called the housekeeping for make-up room, and they just came too late..

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Helpful?
Thank InlyF
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear InlyF, Thank you for taking the time providing us with the feedback about your stay with us. We are very pleased that you have had a great time during your staying with us. I can assure you that I have shared your comments with the related department for our improvement. We believe that your comments will help us to...

Bandung, Indonesia
Reviewed 9 February 2014

This hotel had a weird policy for us as a guest. Security directly refuse my baggage when he ask what's inside my bag and I told it's a food heater (because I travelling with a kid). Surely I was disappointed and NEVER EVER want to stay at this hotel anymore! The concierge services also not friendly and did not give...

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Helpful?
1Thank Daniel_Setiawan92
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Daniel_Setiawan92, Thank you for your comment on TripAdvisor with regards to your experience at our hotel. I was very concerned about the less pleasant experience you had. Therefore I would like to apologize for the inconvenience and I can assure you that I have personally shared your comments with the related department for further investigation and improvement. Kind Regards,...

Brighton, United Kingdom
Reviewed 1 February 2014

The Media Hotel and Towers is situated in North Jakarta, a 7-8 min. drive from Mangga Dua shopping complex. The building is standing rather on its own, with no restaurants, shops etc. right next to it. However, there are several restaurants and cafes inside the hotel, as well as a spa, salon and some other facilities. Quality of the food...

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Helpful?
Thank EddieFP
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear EddieFP, Thank you for taking the time providing us with the feedback about your stay with us. We are very pleased that you have had a great time during your staying with us and it’s always great to hear that you enjoyed our hotel and service. We are looking forward to welcoming you back in The Media Hotel &...

Kuala Lumpur, Malaysia
Reviewed 10 January 2014

Its an old hotel, was previously sheraton. But for as long as i've been there (when it was still sheraton till now,the media) the hotel services are the best. The staff are very helpful,friendly too. Anything that you wanna know,just ask around. Yes the bed is a little too old,furniture too. Yet it is still nice and comfortable for a...

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Helpful?
Thank Rose A
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Rose A Thank you for your great feedback of your recent stay at our hotel. We are very pleased that you have had a great time during your staying with us and it’s always great to hear that you enjoyed our service and facilities. Your comments will be shared with the team and this will definitely motivate them to...

Adelaide
Reviewed 30 December 2013

This hotel boasts being the only five star hotel in North Jakarta and it is certainly a lovely place to stay. The staff were more than attentive and very friendly, the rooms large and comfortable. The bathroom even contained a bath which was great for soaking travel weary bones. There are several places to eat and a well stocked bar...

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Helpful?
Thank nera0414
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear nera0414, Thank you for taking the time providing us with the feedback about your stay with us. We are delighted to hear that you enjoyed your stay and we are looking forward to welcoming you back in The Media Hotel & Towers for your next stay in Jakarta. Kind regards, Algamar Idris General Manager

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08/07/2017 09/07/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Media Hotel & Towers is one of the major recognized international branded hotels in the North Jakarta area accommodating a mix of domestic and international business coming to Jakarta. Strategically located to the Mangga Dua World Trade Center (the largest retail shop in Southeast Asia), the hotel provides delegates easy access to the Jakarta International Expos (the largest exhibition hall in Indonesia) and direct access to International Airport. ... more   less 

Additional Information about The Media Hotel And Towers

Address: Jl. Gunung Sahari Raya 3, Jakarta 10720, Indonesia (Formerly Sheraton Media Hotel And Towers)
Region: Indonesia > Java > Jakarta
Price Range: €33 - €78 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Media Hotel And Towers 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Sheraton Media Hotel
Sheraton Jakarta
Jakarta Sheraton
Hotel Style:
#84 Spa Hotel in Jakarta
#96 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Media Hotel And Towers staff and other travellers.
4 questions
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Questions? Get answers from The Media Hotel And Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South rooms are quiter”
mersi217, 3 Apr 2017 | Read review
“near elevator”
nuningf, 15 Dec 2016 | Read review
“higher floor”
214gunawans, 13 Dec 2016 | Read review
“insist that everything in the room works”
agerges, 26 Nov 2016 | Read review
“large room”
obbog, 20 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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