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The Media Hotel And Towers

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269 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Singapore, Singapore
Level Contributor
54 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 October 2016

I was in JKT for a trade show that took place at the Expo and this hotel was nearby. Overall there were no complaints. This place provided all the bare essentials you would need in a quick business trip. Service is their best aspect. This facility has a couple of food options within the same building, and that's good because... More 

Helpful?
Thank Charly186
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Charly186, Warmest greeting from The Media Hotel & Towers Thank you for choosing The Media Hotel & Towers as your place to stay during your visit to Jakarta recently and for taking the time to give your valuable comments about our service and facilities. We are very happy to learn that you are satisfied with our service and food... More 

Manila, Philippines
2 reviews
Reviewed 28 September 2016 via mobile

The media hotel and towers are one of the good hotels that I checked in.The staff are very friendly despite language barrier specially staff on the restaurant.They are very accomodating,they are the one who serve coffee.Keep up the good work😀

Helpful?
Thank upset20151229
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear upset20151229, Warmest greeting from The Media Hotel & Towers Thank you for choosing The Media Hotel & Towers as your place to stay and for taking the time to review and to give comment about our hotel. We are very delighted to learn that you are satisfied with the service given by our staff and had a pleasant experience... More 

1 review
Reviewed 28 September 2016

we have been stay at the media hotel for two days . we choose the hotel because we want to visit food ingredients expo in kemayoran. the hotel support shuttle during expo, its an advantage for us. the room quite big compare other hotels surround that area. at night we went dinner looking for seafood which many of restaurant nearby... More 

Helpful?
Thank Raras A
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Raras A, Warmest greeting from The Media Hotel & Towers We would like to thank you for staying with us during your visit to Jakarta. We have read your comment and are delighted to know that you had good experience with our breakfast buffet. We hope you could also try our new concept for buffet lunch and dinner named... More 

Bandung, Indonesia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 September 2016 via mobile

Location good Staffs are friendly, small parking lot, Lobby so dark, with great pianist in the corner Room need renovation, carpet smelly, furniture old fashion style, linen n bed cover old need change. Since Management changed from Sheraton, the quality of hotel dropped.. Breakfast was not bad, but not value for money Need impprovement soon

Helpful?
Thank Widiarto W
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Widiarto W, Warmest greetings from The Media Hotel & Towers. Thank you for your recent stay at The Media Hotel & Towers especially your review about our hotel. We want to apologize for the inconveniences you went through at our hotel. About the breakfast, we are having our new concept and will discuss it more . Last but not... More 

Travellers are raving about these Jakarta hotels

Muscat, Oman
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 August 2016 via mobile

I don't know how hotels are ranked but this was poor 5 star Hotel. We stayed there for 2 night but I have never ever seen a hotel like this. Yes it is 5 star Hotel in 70s and stay like that until today never maintained. The bedsheets and towels are so old and has changed color to dark and... More 

Helpful?
1 Thank Hamed A
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Hamed A, Warmest greetings from The Media Hotel & Towers. Thankyou for staying at The Media Hotel & Towers, and we trully appreciate your review. Our truthful apologize for the inconvenience in regards to the room condition, and bathroom aminities. Concerining about our staff, we”ll keep doing the training. As for, we are so thankful to know your experience... More 

Kuala Lumpur, Malaysia
Level Contributor
198 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 6 August 2016 via mobile

This used to be the Sheraton hotel, it has since changed management. The hotel is getting old and needs maintenance. The staff are very friendly and helpful. The reception and lobby area is out dated, but the glass atrium entrance still gives a nice open feel during the day. The rooms are normal size and so is the bathroom. Everything... More 

Helpful?
Thank Keng Hian L
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Keng Hian L, Thank you for sharing your experience about your stay with us. We are delighted to hear that you are happy with our staff, our pool and Sukhothai restaurant. In the other hand, we are apologize for all unpleasant experiences you had. About the pool water condition, room that looks worn out, thus things that needs maintenance.... More 

Jakarta, Indonesia
1 review
Reviewed 2 August 2016

nice place escape from jakarta BIG city large room with bath tub and nice sauna and pool breakfast less taste no milk offer for breakfast near from mangga dua for shopping complex come back again for DWP next December

Helpful?
Thank andis65
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear andis65, Thank you for sharing your experience about your stay with us. We are delighted to hear that you are enjoy our strategic location, room and hotel’s facilities. In the other hand, We are apologize for the breakfast. We”ll concern about it and discuss with our executive chef. We look forward to seeing you again on your next visit,... More 

Jakarta
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 July 2016

Bed so hard :( Dinner Buffet too expensive, not equal to what their serve (tahu,tempe) AC smell dusty and not cold even at night :( Old fashion curtain, sofa, etc not worth for idr >700k++ Positive things : +Near ManggaDua and Ancol +All staff have excellent service quality +Room&Toilet Big +Night city view two thumbs up +Hotel Exterior two thumbs... More 

Helpful?
Thank Okidoank
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Okidoank, Thank you for sharing your experience about your stay with us. We are apologize for all unpleasant experince you had. About the dinner buffet, we”ll discuss with our executive chef. For the AC and others room aminities, we had shared your comments with the team for our improvement. We believe your input will help us to do better... More 

Level Contributor
12 reviews
5 hotel reviews
Reviewed 20 July 2016 via mobile

It's marked as 5 stars hotel and i ever been here before and it was good. So i come back here and hoping have the same experience. The first time i enter the lobby i shocked because it's so gloomy and seems a little bit abandoned. The elevator also look old fashioned. The room also very gloomy and not that... More 

Helpful?
Thank elizabethmN1060WE
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear elizabethmN1060WE, Thank you for sharing your experience about your stay with us. We are apologize for all unpleasant experiences you had. For the gloomy lobby, elevator and room. We will affirm this point to all related department to return our brand standarts as they should be. About the breakfast’s, we”ll discuss with our executive chef. We really hope The... More 

Singapore, Singapore
Level Contributor
240 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 7 July 2016

you see dear readers, the problem that is Indonesia is the attitude. the attitude that is given to upkeep this once glorious hotel is almost NONE. let me elaborate below: staff - good and friendly location - good and relatively close to the Mangga Dua *wholesale* area. bfast - to put it nicely, it's terrible. Bread were hard, selection was... More 

Helpful?
Thank Gee_P_75
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Gee, Thank you for sharing your experience in your stay with us. We do apologize for all unpleasant experience you had. About the breakfast’s variant menus, we’ll discuss with our executive chef, and multiply our food variants. For the gloomy situation along the entrance, reception lobby, and lifts. We already plan to improve start next week. We believe your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Media Hotel & Towers is one of the major recognized international branded hotels in the North Jakarta area accommodating a mix of domestic and international business coming to Jakarta. Strategically located to the Mangga Dua World Trade Center (the largest retail shop in Southeast Asia), the hotel provides delegates easy access to the Jakarta International Expos (the largest exhibition hall in Indonesia) and direct access to International Airport. ... more   less 

Additional Information about The Media Hotel And Towers

Address: Jln. Gunung Sahari Raya 3, Jakarta 10720, Indonesia (Formerly Sheraton Media Hotel And Towers)
Region: Indonesia > Java > Jakarta
Price Range: €47 - €88 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Media Hotel And Towers 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Sheraton Media Hotel
Sheraton Jakarta
Jakarta Sheraton
Hotel Style:
#74 Spa Hotel in Jakarta
#96 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Media Hotel And Towers staff and other travellers.
3 questions
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Questions? Get answers from The Media Hotel And Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“higher floor much better”
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