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Alila Jakarta

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#24 of 450 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Alila Jakarta
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808 Reviews from our TripAdvisor Community

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Showing 572: English reviews
Kuala Lumpur, Malaysia
Reviewed 16 May 2016

I always choose to stay in Alila during my visit to Jakarta, it because the location is convenience. Hotel service is good and easy to get food around. It would be good if the choice of foods for breakfast can change everyday and not repeat the same thing.

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Helpful?
Thank BergerPhang
Sena_GM, General Manager at Alila Jakarta, responded to this review

Dear BergerPhang, Thank you for always coming back to Alila Jakarta and taking the time to share your experience on Trip Advisor. We highly appreciate your positive comments towards our service level as it is our goal to make every guests feel as comfortable and welcome as they would be in their home. Also, we have taken your feedback on...

Tokyo, Japan
Reviewed 16 May 2016 via mobile

The Name Alila is 5 Star across most it's properties. This specific one probably offers the weakest "Hardware ".basic room. Old bathroom, gym Etc. though management did resolve issue I had with dirty room. So must give them credit for that. Breakfast is below standard. Oily eggs, white bread and cheap coffee. Avoid. Gym is spacious but a little old....

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Helpful?
Thank datkidjohnny
Sena_GM, General Manager at Alila Jakarta, responded to this review

Dear datkidjohnny, Thank you for your recent stay with us as Alila Jakarta and taking your time to share your feedback towards the hotel. It is through such constructive feedback from guests that we will be able to review our standards and facilities to ensure that we constantly meet and exceed all our guests’ expectations. I am sorry to hear...

Jakarta, Indonesia
Reviewed 14 May 2016

This hotel is really centrally located at the Food Center Area. We can find so many food easily here. Delicious and many kind of variety. The hotel nice and the room also nice, they have friendly staff to greet you at the 2nd floor lobby.

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Helpful?
Thank Ferry_Kasenda
Sena_GM, General Manager at Alila Jakarta, responded to this review

Dear Ferry_Kasenda Thank you for staying with us at Alila Jakarta and I am glad you had an enjoyable stay. The hotel is indeed located at the most strategic and secure location of Jakarta as well as on the street where you can find abundant of local food options. We highly appreciate your comment regarding the friendliness of our staffs...

Penang Island, Malaysia
Reviewed 12 May 2016 via mobile

Grand hotel near Red Top convention center. Rooms are neat n clean and was check in on club floor. Breakfast n evening cocktail was served here. Service was good n near convenience shops. Beware..please book advance to travel to airport to avoid traffice jam

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Helpful?
Thank hnyew
Sena_GM, Guest Relations Manager at Alila Jakarta, responded to this review

Dear hnyew, Thank you for taking your time to share your experience with others on Trip Advisor. We are delighted to learn you appreciated our executive lounge benefits as well as the cleanness and comforts in your room. Thank you once again for staying with us and would love to welcome you back for another stay. Best Regards, Sena

Reviewed 10 May 2016 via mobile

We stayed here for three nights. The room was ok, but the bed was making noises every time we turned. The wifi signal is not very good, speccialy in the room. The breakfast and pool are ok. Good location

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Helpful?
Thank Ana Q
Sena_GM, General Manager at Alila Jakarta, responded to this review

Dear Ana Q, Thank you for your recent stay with us. I am delighted to hear the location, room quality, breakfast, and pool area was up to your satisfaction. However, I do apologize for the inconvenience caused due to the Wi-Fi connectivity and bed quality. We are taking your feedback as an opportunity to continue to improve our services/facilities in...

Reviewed 9 May 2016

Well equipped hotel, very helpful front desk and clean room within walking distance of the National Monument and Mosque. Very reasonable, too! Only negative was the ridiculous price of a Corona and the glacial speed with which the waiting staff brought it to me.

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Helpful?
Thank Joshua L
Sena_GM, General Manager at Alila Jakarta, responded to this review

Dear Joshua L, Thank you for taking your time to share your recent stay experience on Trip Advisor. I am glad to hear you found the location of the hotel well situated. I also would like to thank you for particularly highlighting the level of service provided by our staffs. Also, I have noticed your feedback regarding the price of...

Jakarta, Indonesia
Reviewed 26 April 2016

I think its very good room for stay. The scenary from the 21th floor is very good to take a photo with the view of city crowd. But, the connection when we make a reservation for meeting was very bad. Coffee break is also good cz the crew served coffee from the machine

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Helpful?
Thank TriyogaAP
Sena_GM, General Manager at Alila Jakarta, responded to this review

Dear TrioyogaAF, Thank you for your recent stay with us. I am happy to hear you had a comfortable stay with us and a chance to appreciate the view of the city from your room. However, I would like to apology for the inconvenience you encountered during the process of booking the meeting room. The process you have experienced certainly...

Jimbaran, Indonesia
Reviewed 20 April 2016

stay here 2 night for business purpose. room was good, clean and tidy. breakfast was not bad at all. its very basic breakfast but ok lah. lobby location its bit difficult to get access to the main street in front of the hotel.

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Helpful?
Thank chefbloem
Sena_GM, General Manager at Alila Jakarta, responded to this review

Dear chefbloem, Thank you for your recent stay with us at Alila Jakarta. I appreciate you taking your time to write a positive review about your recent stay with us, especially regarding the room quality and our breakfast. Yet, I am sorry to hear that the location of the lobby was not at your convenience. We hope to welcome you...

Swindon, United Kingdom
Reviewed 6 April 2016

We arrived here late after a very long journey and had a very friendly welcome. We expected a bland business hotel, but the friendly, cheerful staff made it seem more like a holiday hotel. The room was clean & comfortable with good views over the city. The breakfast buffet was good and the evening meals were excellent. The chicken sate...

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Helpful?
Thank Nicola R
Sena_GM, General Manager at Alila Jakarta, responded to this review

Dear Ms. Nicola R, Thank you for sharing your positive experience at Alila Jakarta on Trip Advisor. We are glad that you enjoyed our sumptuous breakfast, especially to learn that our sate was the best that you had in Indonesia! Most importantly, we truly appreciate your insight in relations to the wonderful services you have received from all our staffs....

Reviewed 23 March 2016 via mobile

I stayed 2 time with my family and always find the good ones...starting with location is close with heart of city, very fast check in ( at that time i am request for early check in and i got the room as they promised ... thank you) room is not too big but clean and well maintenance....my kids love very...

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Helpful?
Thank mahesa n
Sena_GM, General Manager at Alila Jakarta, responded to this review

Dear Mr./Ms. Mahesa, Thank you for your recent stay at Alila Jakarta. We appreciate your kind feedback regarding our facilities and hospitality service. Most importantly, we are pleased to hear that your family had a wonderful time with us. We look forward to welcoming your family back to Alila Jakarta in the near future. Best, Sena

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
Food & drink at the hotel
Buzz Restaurant
Buzz Restaurant
Cuisines: International, Asian, Indonesian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conceived as a haven of relaxation and contemporary style, Alila Jakarta offers a cool, modern retreat for young urbanites and executives. The clean, modern lines of our stylish Jakarta hotel embrace an abstract-minimalist interior combining functional office space and chic living areas. Executives are well served by the business centre and a choice of ten meeting rooms with capacities for up to 500 people. Aside from modern business facilities, our elegant hotel in Jakarta offers a range of leisure services. Dine and entertain in its vibrant restaurants and cafe. Relax with natural spa treatments at Spa Alila. ... more   less 

Additional Information about Alila Jakarta

Address: Jl. Pecenongan 7-17, Jakarta 10120, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: €61 - €83 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Alila Jakarta 5*
Number of rooms: 246
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Asiatravel.com Holdings so you can book your Alila Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Alila Jakarta Hotel Jakarta
Alila Hotel Jakarta
Hotel Style:
#13 Romantic Hotel in Jakarta
#20 Spa Hotel in Jakarta
#24 Luxury Hotel in Jakarta
#38 Business Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Alila Jakarta staff and other travellers.
7 questions
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Questions? Get answers from Alila Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In the recent months, I have notice that the room has been running down,which I have in fact facing water tap problem, heater problem, Battery flat in the safe, air con brokerage and mosquitoes in my past 6-8 months. This is affecting me.”
 of 5 bubbles bergkok, 23 Feb 2017 | Read review
“Room on the East side will give you train view”
 of 5 bubbles 632aguss, 22 Feb 2017 | Read review
“We asked for and received adjoining and connected rooms which suit a family”
 of 5 bubbles duncanandnicoleg, 25 Jan 2017 | Read review
“Book a suite, it is worth it.”
 of 5 bubbles David1101, 17 Jan 2017 | Read review
“Choose a room with pool view”
 of 5 bubbles F23Bali, 30 Dec 2016 | Read review
5 of 5