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Mandarin Oriental, Jakarta

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Mandarin Oriental, Jakarta
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1,110 Reviews from our TripAdvisor Community

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Showing 935: English reviews
Birmingham, United Kingdom
Reviewed yesterday NEW

I stayed at the Mandarin Oriental in November 2016 for a Business trip. The hotel was outstanding. I spend around 100 nights a year in hotels and I must say this is close, if not top of my list. Of course, this comes with a higher cost, but you certainly get what you pay for. The room is really large,...

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Helpful?
Thank KatyF1984
NEW YORK
Reviewed 2 days ago NEW

This is the first time I stayed in Mandarin Hotels. I booked through my Amex Platinum, Fine Hotel Collections which was a great offer. Before going into details let me tell you, never underestimate this hotel seeing the building from outside or from the pictures. In reality Jakarta Mandarin is really a stunning property with the type of service and...

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Helpful?
Thank Arun T
Vienna, Austria
Reviewed 1 week ago

The Mandarin Oriental Jakarta is a comfortable, stylish and gracious property set in the heart of Jakarta adjacent to the upscale Plaza Indonesia and Grand Indonesia shopping malls in city centre. My room was a suite that overlooked the front of hotel with wonderful view of Jakarta city to the north. I reserved Club Room access that allowed entry to...

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2Thank OnTravel4Ever
Reviewed 2 weeks ago via mobile

I stayed in the hotel several times since last and always comeback. This hotel has among other things superb location, great selection of breakfast, comfortable room and bed, super safe and great staffs! Enjoy the stay there and will come back quite often.

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Helpful?
Thank Franciska D
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, I am extremely delighted to read that you became a regular guest at our Hotel and feel always like at home at every occasion. I would like to have the opportunity to share your generous comments with the rest of the team. At Mandarin Oriental, we always strive to fulfill our guests' expectations. On the your...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

Mandarin Oriental Jakarta is easily one of the best hotel to stay at in Jakarta in terms of room quality, location and services. Check in was prompt despite the fact that arrived at 10 am in the morning and the concierge do go above and beyond their call of duty to help resolve your problems. AWESOME and well worth your...

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Helpful?
1Thank shidamahadi
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, I would like to express my sincerest gratitude for having taken the time to share your positive comments and impression about your stay with us. At Mandarin Oriental, the team really strive to deliver a very warm service that always wants to fullfill our guests' expectations. I will certainly share your thoughts with them and for...

Bandung, Indonesia
Reviewed 2 weeks ago

It was wonderful to stay at mandarin oriental jakarta , room is so clean, very good service , friendly and so helpful staff , amazing city view , good security , so great moment to stay there. Will definitely be back again to Mandarin oriental Jakarta.

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Helpful?
Thank Susilawaty52
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, I would like to sincerely thank you for your time taken to review Mandarin Oriental Jakarta on this forum. I was delighted to read that you had a wonderful stay with us. Mandarin Oriental Jakarta and its team always strive to deliver the most authentic and personalised experience to its guests and it is very rewarding...

Ireland
Reviewed 2 weeks ago

The decor needs a serious uplift. The room was musty as was the hall way. The room was large and some updating has been done. The hotel at night was a little like a morgue. Perhaps live music in the bar might help. The price of the hotel car compared to reasonable local alternatives was shocking. All in all I...

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Helpful?
Thank baringall
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, First of all, thank you very much for your constructive feedback. I will certainly share with the rest of our executive team and ensure that we take the appropriate actions. I was delighted to read that nevertheless you enjoyed our wonderful personalised service and hope that you are thinking to come back again in a not...

athens
Reviewed 2 weeks ago

Extremely satisfied. Do visit!The hotel made my staying in Jakarta unforgetable. The personnel is very helpful, the food for all tastes and the ambience positive. I will certainly stay at Mandarin on my next visit to Indonesia

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Helpful?
Thank vicky m
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, It was a real pleasure to have you staying in residence at Mandarin Oriental Jakarta. I am very proud to read that you found our team helpful and caring. This is the best comment for us as we strive to consistently deliver the highest level of service every day. This is great feedback and I will...

Amsterdam, The Netherlands
Reviewed 2 weeks ago

Had a great stay at the Mandarin Oriental Jakarta! Great surrounding places, mall, bars, etc.. Felt very welcome and at home. Rooms are beautiful and beds simply amazing!! Wish I could have taken those pillows home! Will go back for sure if visiting Jakarta again, great place to stay for a visit!

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Thank justin-amsterdam
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, Thank you very much for having taken the time to share your thoughts about your recent experience in our hotel. I was extremely pleased to read that you felt like at home and that you enjoyed our great central location in the best district in Jakarta. At Mandarin Oriental Jakarta we really strive to make sure...

Kingston-upon-Hull, United Kingdom
Reviewed 3 weeks ago

From being met by their representative at the airport to leaving the hotel after my stay, the service provided was first class. The room was one of the best that I have stayed in whilst been in Jakarta, and it certainly added to a very enjoyable stay. I was actually there for an Education Exhibition held in the hotel, and...

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Thank 454Ian
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, I am delighted to read that you have enjoyed your recent stay with us. It was a real pleasure to be able to look after you and I would like to thank you very much for your very generous comments about our service and our facilities. I will share your positive feedback with the rest of...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 

Additional Information about Mandarin Oriental, Jakarta

Address: Jln. M.H. Thamrin 81 | P.O Box 3392, Jakarta 10310, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: €176 - €298 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
Number of rooms: 272
Reservation Options:
TripAdvisor is proud to partner with Amex, Mandarin Oriental, Booking.com, Hotels.com, HotelTravel.com, Expedia, Odigeo, Travelocity, Agoda and Jetsetter so you can book your Mandarin Oriental, Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental
Hotel Style:
#1 Family Hotel in Jakarta
#1 Romantic Hotel in Jakarta
#1 Business Hotel in Jakarta
#3 Luxury Hotel in Jakarta
#3 Spa Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Jakarta staff and other travellers.
7 questions
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Kuala Lumpur, Malaysia
4 months ago
Washington DC, District of Columbia
11 months ago
Sydney
New York City, New York
over a year ago

See all questions (7)

Questions? Get answers from Mandarin Oriental, Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the Premier Club Rooms”
 of 5 bubbles ArunT187, 6 Dec 2016 | Read review
“Club Room floor is the way to go....”
 of 5 bubbles OnTravel4Ever, 27 Nov 2016 | Read review
“excellent views of the City (and roundabout !) from the 16th floor”
 of 5 bubbles 454Ian, 16 Nov 2016 | Read review
“Higher floors have better views.”
 of 5 bubbles alexanderm326, 10 Nov 2016 | Read review
“Club lounge is at level 21 and floors above have a great view.”
 of 5 bubbles SushiTravelDiaries, 21 Oct 2016 | Read review
5 of 5
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