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Le Grandeur Mangga Dua

Jl. Mangga Dua North Jakarta, Jakarta 10730 Indonesia
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Traveller (183)
Dining (13)
Pool & Beach (5)

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About

#236 of 624 hotels in Jakarta
Location
Cleanliness
Service
Value
Le Grandeur Mangga Dua Jakarta is ideally located in the heart of Jakarta's trading district, the only hotel in the area that directly connected to The Real Mangga Dua Shopping Complex by over 4000 retail and wholesale outlets. The hotel features 350 beautifully appointed guest rooms and suites, each tailored for the business and leisure purposes.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Massage
Concierge
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
351Reviews4Q+A33Room tips

Reviews
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felitardelia wrote a review Dec 2019
4 contributions4 helpful votes
Easy access to ITC Mangga Dua, which is it so good. The room is spacious but need quite some work for the bathroom and the door. The door is broke (our old room), can't get in or get out, we need to call for help. They offer change the room, but the new room smell bad. Bathroom in our new room really need to be fixed especially for the taps and tub. Breakfast is good, many option for foods and drinks, but the taste is just okei. Not the best hotel for such an expensive price.
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Date of stay: November 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erwina L, DOSM at Le Grandeur Mangga Dua
Responded 10 Jan 2020
Dear Felitardelia Thank you for taking the time to share your feedback about your recent experience at Le Grandeur Mangga Dua – Jakarta. We have well noted your unpleasant experience during your stay and sincerely apologize for the uncomfortable situation. We have addressed your comments about the service directly and do believe there is a significant improvement. Thank you, Felitardelia and hope this will not hold you back from staying with us again. Yours Sincerely, Erwina Lemuel Director of Sales Marketing and Channel of Distributions
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PiggySue2014 wrote a review Sept 2019
Singapore, Singapore340 contributions134 helpful votes
For easy access to shopping at ITC Mangga Dua, this hotel will not disappoint as it is just right across. The room is spacious but the bathroom needs quite some work, especially the bathroom taps and tub. Not too pleased with the overall cleanliness, to be honest. For our two-night stay, it was bearly tolerable.
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Date of stay: September 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erwina L, DOSM at Le Grandeur Mangga Dua
Responded 10 Jan 2020
Dear PiggySue2014 Thank you for reviewing Le Grandeur Mangga Dua on TripAdvisor. We apologize for the inconvenience and do really hope some of your unpleasant experiences will not retain you to come back and stay with us. It is such a great feedback to be taken note and action. We will make sure that the standard - and extend beyond it will always be worked on. We wish to welcome you back to Le Grandeur Mangga Dua in a nearby future with better stay and experience thank you Yours Sincerely, Erwina Lemuel Director of Marketing and Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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esquire838 wrote a review Sept 2019
Kuala Lumpur, Malaysia382 contributions110 helpful votes
One can see the grandeur of the hotel in its heydays. It is still striving to maintain the level but the furnishing spells glory of the past with its 90's style of decor. Still, it is one of the best in Mangga Dua area. Shopping at ITC Mangga Dua (cheap apparels mostly) and Pasar Pagi (same again) is easy as there is a link bridge. Room is has standard drinks facility, bar, safe, TV (one has to request for ironing board). Breakfast is good with an array of choice and courteous staff. If you are staying at Mangga Dua, this is one of the better if not the best hotel in the area despite its age.
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Date of stay: September 2019
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erwina L, DOSM at Le Grandeur Mangga Dua
Responded 10 Jan 2020
Dear Esquire838 Thank you very much for choosing Le Grandeur Mangga Dua Jakarta for your stay and for your appreciation. We are so happy to hear all of our team efforts are successfully extending their best service to you. Will strive it further from 4 stars to 5 and from the better to the best Looking forward to welcoming you back! Yours sincerely Erwina Lemuel Director of Sales Marketing and Channel of Distributions
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nit4t4n wrote a review Aug 2019
Yogyakarta, Indonesia58 contributions60 helpful votes
After staying many times at this hotel,this is still our fav hotel when visited Jakarta. We (me,my mom and daughter) love the lobby,the kindness of all staffs(especially mr Kunto who helped us carrying our stuffs),the large and clean room,the breakfast(very various menu and very delicious),the late check out time,and especially the connecting door to ITC. We surely will come back soon. Stayed on August 10th,2019 (one night).
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Date of stay: August 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erwina L, DOSM at Le Grandeur Mangga Dua
Responded 10 Jan 2020
Dear Nit4t4n Thank you for reviewing Le Grandeur Mangga Dua on TripAdvisor. We are always happy to welcome you! Please pass our gratitude to your family as well Yours Sincerely, Erwina Lemuel Director of Sales Marketing and Channel of Revenue Distributions
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Terra R wrote a review Jul 2019
Greater Sydney, Australia1 contribution1 helpful vote
seems like a nice hotel outside But the room is old and not maintained, Looks old and not clean. Carpet is old, toilet is old and not clean. Bed sheet is not clean. Needs an upgrade. Staff is friendly.
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Date of stay: June 2019
Rooms
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from legrandeurmanggadua, Director of Sales and Marketing at Le Grandeur Mangga Dua
Responded 23 Jul 2019
Dear Terra R Thank you for reviewing Le Grandeur Mangga Dua on TripAdvisor, We are thank you for your sincere feedback. We have taken note your concern for future development, yet at the same time, we are striving to keep maximizing the effort to maintain the classic style of the hotel yet with the highest standard possible. We are happy to hear that our staff be able to give you the hospitality like our nation known as. thank you, and we would love to welcome you back Yours Sincerely, Erwina Lemuel Director of Sales Marketing and Channel of Revenue Distributions
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Suleiman A wrote a review Jun 2019
Muscat, Oman13 contributions5 helpful votes
The area was good for shopping and going around especially with the Grab services providing by Indonesia.a lot to see around and specially items available for IT near by the hotel. Hotel provide private eccess to the mall for all hotels costomers.
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Date of stay: June 2019
Value
Rooms
Service
Trip type: Travelled as a couple
Room Tip: The hotel is very OLD but clean and at shopping area, near train station so easy eccess to the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from legrandeurmanggadua, Director of Sales and Marketing at Le Grandeur Mangga Dua
Responded 5 Jul 2019
Dear Suleiman A Thank you very much for choosing Le Grandeur Mangga Dua Jakarta for your recent stay, and for your positive review. We are very pleased to know that you have enjoyed your stay with us, and will share your feedback to our team. Mangga Dua is indeed a paradise for shopping and Le Grandeur Mangga Dua is the right hotel for being truly connected to thousands of shops inside. Looking forward to welcoming you back! Yours sincerely Erwina Lemuel Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tat wrote a review Jun 2019
1 contribution2 helpful votes
Not a brandnew but clasic and cozy hotel. House cleaning person was helpful to immidiately fiz the problem - an unusble safety box. Recceptions and concierge were also friendly and helpful to exhange bills. Buffet breakfast provided wide variety and tasted good. Espeailly I liked noodles. Adjacent mall was old and not so useful for travellers, but trafic was not bad to use Grab to anywhere including to and from the airport. I would like to use again.
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Date of stay: June 2019
Value
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from legrandeurmanggadua, Director of Sales and Marketing at Le Grandeur Mangga Dua
Responded 5 Jul 2019
Dear Tomochan_tat Thank you very much for choosing Le Grandeur Mangga Dua Jakarta for your recent stay, and for your positive review. We are very pleased to know that you have enjoyed your recent stay. It's very refreshing to read that in this mainstream era for simplicity to meet someone that appreciates the elegance of classic style. Mangga Dua Shopping Complex is a mall with a wide variety of products offered, from fashion to IT. We would love to recommend you to find which shop that could meet your needs as the complex is unbelievably huge. Looking forward to welcoming you back! Yours sincerely Erwina Lemuel Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bong Hendra wrote a review Jun 2019
3 contributions2 helpful votes
The room is good,swimming pool is nice and your staf is kind overall i like it and next time i want go again with my family and i hope your Service more and more good before we go and thank you thank you
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Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from legrandeurmanggadua, Director of Sales and Marketing at Le Grandeur Mangga Dua
Responded 5 Jul 2019
Dear Bonghendra Thank you very much for choosing Le Grandeur Mangga Dua Jakarta for your recent stay and for your positive feedback. Our team members are also happy to extend you the warmest hospitality experience Looking forward to welcoming you back! Yours sincerely Erwina Lemuel Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sightsee813355 wrote a review May 2019
1 contribution1 helpful vote
Convenient location. A short 2 nights stay with a comfort, clean and commendable service provided by the housekeeper. Very friendly and accommodative staff. F&B room service - good, tasty and acceptable level of service.
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Date of stay: May 2019
Rooms
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from legrandeurmanggadua, Director of Sales and Marketing at Le Grandeur Mangga Dua
Responded 5 Jul 2019
Dear Sightsee813355 Thank you very much for choosing Le Grandeur Mangga Dua Jakarta for your recent stay and for your appreciation. I am so happy to hear that my team is successfully extending their best service to you. Make sure you are going to keep update with our monthly F&B seasonal menu that will satisfy your palate Looking forward to welcoming you back! Yours sincerely Erwina Lemuel Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LINA SAMOSIR wrote a review May 2019
2 contributions2 helpful votes
I stayed here for 2nights, never imagine what this hotel looked like before as i am here to do business and shopping. But the moment i arrived, and i was stunned with the lobby cause i never predict the lobby will be grant like this, well mantained and the lobby staff also very helpful and proactive as i arrived with few luggages, lobby staff (forgot the name) immediately provided me with his genuine smile and his kind assistance. When i arrived in my room, the room was fantastic and i saw my names written in the special amenities. When it comes to breakfast, they have a large variety breakfast buffet and as well as very helpfull attendants. It really made my stays more enjoyable.
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Date of stay: April 2019
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from legrandeurmanggadua, Director of Sales and Marketing at Le Grandeur Mangga Dua
Responded 5 Jul 2019
Dear Linasamosir Thank you very much for choosing Le Grandeur Mangga Dua Jakarta for your recent stay and for your very positive feedback We strive to maintain our classic-ness style while keep extends our level of classic and warm hospitality service. Very happy to hear many memorable moments that you have with us Looking forward to welcoming you back! Yours sincerely Erwina Lemuel Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
le grandeur mangga dua hotel jakarta, le grandeur mangga dua jakarta
LOCATION
IndonesiaJavaJakartaSawah Besar
NUMBER OF ROOMS
350
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LE GRANDEUR MANGGA DUA - Hotel Reviews & Price Comparison (Jakarta, Indonesia) - Tripadvisor

Frequently Asked Questions about Le Grandeur Mangga Dua
Which popular attractions are close to Le Grandeur Mangga Dua?
Nearby attractions include ITC Mangga Dua (0.2 km), Black Portuguese Church (Gereja Sion) (0.7 km), and Mangga Dua Square (0.7 km).
What are some of the property amenities at Le Grandeur Mangga Dua?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Le Grandeur Mangga Dua?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Le Grandeur Mangga Dua?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Le Grandeur Mangga Dua?
Yes, free parking is available to guests.
What are some restaurants close to Le Grandeur Mangga Dua?
Conveniently located restaurants include Crapoe Seafood Restaurant, After Five Beer and Steak, and Sarang Kepiting.
Are there opportunities to exercise at Le Grandeur Mangga Dua?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Le Grandeur Mangga Dua have airport transportation?
Yes, Le Grandeur Mangga Dua offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Le Grandeur Mangga Dua?
Yes, dry cleaning and laundry service are offered to guests.
Does Le Grandeur Mangga Dua offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Le Grandeur Mangga Dua?
Many travellers enjoy visiting Jakarta Old Town (1.3 km), Candra Naya Building (1.6 km), and Lapangan Banteng (3.7 km).