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Mercure Convention Center

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910 Reviews from our TripAdvisor Community

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Jakarta, Indonesia
Reviewed 6 days ago NEW

I stayed here during a holiday season. The hotel is very full, luckily I arrived early for check in and I can get a room before 1PM. I choose a grand deluxe room, it is very spacious, newly renovated and clean. The breakfast menu has wide selection, they even have a kids buffet with the mini burger, nuggets and ice...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank nevitah
Jakarta, Indonesia
Reviewed 1 week ago

Really like the location. Its on the beach and perfect for weekend. We stayed on the newly renovated room with balcony and ocean view. The floor felt a bit sticky but okay. Things the hotel need to improve : - towel quality and quantity. only bath towel available and worn out. no hand towel - water pressure (7th floor) is...

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Thank ririjkt
Reviewed 2 weeks ago via mobile

Actually we've been looking for other hotels with big balcony in Jakarta, but we couldn't find it. Of course there are some,,, but the balcony are too small for us to enjoy the city, with coffee and smoke,,, or the hotel didn't allow their guest to stay in the balcony. So,,, here we are. And I am very much happy...

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Helpful?
Thank Honey S
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Mrs. Honey S, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you so much for taking the time to post your wonderful feedback and pass on your sweet comments about your experience with us. We were delighted to know that you were very pleased with our service during your stay here with us, including for the room,...

Jakarta, Indonesia
Reviewed 3 weeks ago

I got helpful assistance from the CS. I booked via Agoda but then asked for room upgrade with only little additional cost that worth it. We enjoyed our stay and love the room: King Size Bed in Grand Deluxe Ocean Balcony. It is the renovated one. Clean and spacious. Fast check in/out counter (probably because we opted for low season...

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Helpful?
Thank Michelle W
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Mrs. Michelle W, Thank you for your kind feedback regarding your recent stay with us. We were delighted to know that you were pleased with the check-in process, our room, staff service, swimming pool, MIMO Kids Club, and the ocean view during your stay here with us. However, our truly sincere apology for some constraints here, including the AC,...

Jakarta, Indonesia
Reviewed 3 weeks ago

I am going solo and hoping to find a nice and quite place for holiday. I didn't find it. At the room it is nice and quite, but there are people all over the place. Need to wait for 45 minutes to be seated for breakfast. But it is at ancol area and you got free entry, so it got...

Review collected in partnership with Accorhotels.com
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Thank ando389
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Ando389, Warmest greetings from Mercure Convention Center, Ancol -Jakarta! Thank you for the positive feedback regarding the room stayed in with us here. However, we are sincerely apologetic for any inconvenience caused during breakfast. Especially during weekend and long holiday, as our anticipation, our F&B Team has provided Teluk Jakarta Ballroom (located on the first floor) as the second...

Jakarta, Indonesia
Reviewed 3 weeks ago via mobile

Mercure Hotel Ancol has everything that my family need: Children playground and pool, entertainment room for children and adults, access to the beach, clean and comfort room and helpful staffs. But during holiday or weekend, the hotel is really full so it will take some time to be seated for breakfast and also need to queue during check-in also check-out....

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Helpful?
Thank Nadiva A
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Nadiva A, Warmest greetings from Mercure Convention Center, Ancol -Jakarta! It is always a pleasure to receive positive feedback regarding your stay with us here. We have shared with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we are sincerely apologetic for any inconvenience caused....

Jakarta, Indonesia
Reviewed 3 weeks ago via mobile

Stayed here one night for business trip. It was good enough. Ocean view with a balcony, room was spacious and clean, bed was comfortable. Very relaxing and quiet. Plenty of choices on breakfast buffet, food was good enough.

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Helpful?
Thank silviafini
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Mrs. Silviafini, Warmest greetings from Mercure Convention Center, Ancol -Jakarta! It is always a pleasure to receive positive feedback regarding your stay with us here. We have shared with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again thank you so much for sharing your...

Cikarang, Indonesia
Reviewed 3 weeks ago

Stayed there during weekend for one night at their superior room. I booked the room online a week earlier. Check in process was not as quick as expected, I have experienced faster check in process at many other hotels, oh, and I had to give them my credit card for deposit. The superior room was standard, pretty clean and I...

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Helpful?
Thank fadjarrahardjo
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Mr. Fadjarrahardjo, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for giving us your kind feedback. We are truly sorry to know some concerns happened during your stay with us. We have shared the feedback, including the check-in process and breakfast with the leaders concerned for their evaluation and follow up by finding a better solution...

Jakarta, Indonesia
Reviewed 4 weeks ago via mobile

This is my first time spending nights at Mercure Ancol. My wife and I decided to have a holiday in Ancol and we decided to book a room at Mercure Hotel. We booked a standard room because I believe the standard of the room will still be convenient. I was a little bit surprised when the receptionist told me that...

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Helpful?
Thank Wintomo T
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Mr. Wintomo T, Warmest greetings from Mercure Convention Center, Ancol -Jakarta! It is always a pleasure to receive positive feedback regarding your holiday with us here. We have shared with our team, including Indri - Front Office Team as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we...

Ubud, Indonesia
Reviewed 4 weeks ago

Stayed here for business trip last week. The hotel is located inside the amusement park, Ancol. Its room was big, comfortable, and all facilities served their purposes. The breakfast is okay. They even have a small shop at lobby which sells daily essential at a very descent price. Very helpful. I can't comment about their service because our group mostly...

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Helpful?
Thank Semara2014
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Semara2014, Warmest greetings from Mercure Convention Center, Ancol -Jakarta! It is always a pleasure to receive positive feedback regarding your stay with us here. We have shared with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again thank you so much for sharing your experience....

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Mercure Convention Center is the International hotel in Jakarta that offer travellers a tranquil overlooking beachfront setting and the comfortable of holiday ambiance with sunset over the open sea. Located on the exciting Ancol Dreamland Park, Mercure Convention Center being an iconic seaside destination boasting such an attractions for the Fantasy World, Oceanarium, Arts & Crafts, Jet Ski, Skylift cable car and many more. The hotel is only 20-minute drive from the International airport and 15 minutes from Jakarta business district. There is no greater or more private address to host events with stature. Whether large or small meetings, business or social event or intimate wedding arrangement, our dedicated team caters every element necessary for memorable date and sustained up to 2,000 seating capacities. ... more   less 

Additional Information about Mercure Convention Center

Address: Jln. Pantai Indah | Ancol Jakarta Baycity, Jakarta 14430, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: €39 - €78 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Convention Center 4*
Number of rooms: 434
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Priceline, Travelocity, Hotels.com, ACCOR, TripOnline SA and Evoline ltd so you can book your Mercure Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Convention Center Ancol Jakarta Hotel Jakarta
Mercure Hotel Jakarta
Accor Convention Centre Ancol
Hotel Style:
#2 On the Beach Hotel in Jakarta
#59 Spa Hotel in Jakarta
#74 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Convention Center staff and other travellers.
12 questions
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Questions? Get answers from Mercure Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 739 is newly renovated with balcony and beach view”
ririjkt, 16 Apr 2017 | Read review
“Chose ocean view on high level floor otherwise you'll ended up looking at the parking lot.”
E6609BOmichellew, 3 Apr 2017 | Read review
“Get direct view to the sea”
841wv, 15 Mar 2017 | Read review
“choose minimum grand deluxe room. All renovated.”
117dindad, 7 Mar 2017 | Read review
“choose the room on the new buliding”
mathilda305, 27 Feb 2017 | Read review
5 of 5