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Mercure Jakarta Kota

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Mercure Jakarta Kota
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448 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Jakarta Kota
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Showing 293: English reviews
A TripAdvisor Member
Kuala Lumpur
Level Contributor
3 reviews
3 hotel reviews
Reviewed 24 April 2016

Nice place around Mangga Besar. Pleasant reception. However the amount required as security deposit is higher than my total days of stay. Internet service speed was excellent compared to last time. Guess they upgraded their Wifi infra structure. Webpages namely youtube and gmail was instantaneous.

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Thank A TripAdvisor Member
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Valued costumer, Warm greetings from Mercure Jakarta Kota ! Thank you for taking your valuable time to write at TripAdvisor and share your experience during your recent stay in our hotel. It is always a pleasure to receive the positive feedback and I am delight to learn that you have enjoy some improvements on the internet access and the...

Malaysia
Reviewed 17 April 2016

Overall very nice stay at Novotel Mangadua. Good location. Super friendly staff service helpful and friendly . Only my comment the breakfast is not as good as my past visit interm of taste and food varieties. The pool is gorgeous and great pool area

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Helpful?
Thank Tajuddin H
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Bp Tajuddin H, Warmest greetings from Mercure Jakarta Kota ! Thank you for taking your valuable time to write at TripAdvisor and share your experience during your recent stay in our hotel. It is always a pleasure to receive positive feedback from our valued costumers and I am delight to learn that you found overall stay was enjoyable. I...

Lisbon, Portugal
Reviewed 30 March 2016

I have been staying at this hotel for many years and its getting old very fast. The carpet in the room was full of stains and looked so dirty. The toilet a piece of museus. The breakfast deserves that name for indonesian food since almost no western items. A hotel to avoid. recently Accor opened 3 hotels near by:one Grand...

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Helpful?
Thank Pena18
Mercure J, General Manager at Mercure Jakarta Kota, responded to this review

Dear Pena18, First of all thank you for your trust choosing Mercure Jakarta Kota for your accommodation. We do apologize for any inconvenience caused during your stay and we assure serious action will be taken from your comment. Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on...

Ireland
Reviewed 8 March 2016

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Thank WestCorkGuy
Mercure J, Front Office Manager at Mercure Jakarta Kota, responded to this review

Riyadh, Saudi Arabia
Reviewed 13 February 2016

The hotel displays a classic style with an atrium lobby topped by a stained glass ceiling, wooden staircases and wood panelings, patterned granite flooring, statues and live music. The rooms are huge even by Jakarta standards complete with a bed, work desk, settee and a full bath with a bath tub. The hotel also features an outdoor pool and fitness...

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Helpful?
Thank TAIN2013
Mercure J, Front Office Manager at Mercure Jakarta Kota, responded to this review

We very much appreciate your feedback regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Singapore, Singapore
Reviewed 27 January 2016

always a nice stay and the staff are first rate. I reiterate my plea to get new aerobic equipment (new bike, treadmills, and maybe a versaclimber). All pieces of equipment are on their last leg and the treadmills make it impossible to go at a pace faster than a slow jog.

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Helpful?
Thank fatvette123
Mercure J, Front Office Manager at Mercure Jakarta Kota, responded to this review

We very much appreciate your comments on TripAdvisor regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed 20 December 2015

Luckily, i only stay for a night. Although the check in check out process is fast, i was dissapointed with the smell of cigarrette in the alley and inside the room (i stay on the 6th floor). The breakfast was okay and the hotel is not too far from kota tua

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Helpful?
Thank HewiDewi
Mercure J, Manager at Mercure Jakarta Kota, responded to this review

Dear HewiDewi, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Reviewed 19 December 2015 via mobile

I am so happy stay in here. This hotel old but very classic interior n clean, very helpfull staff front desk so friendly and give a lot of information. In front hotel have halte for public transportation, near to go out. The best hotel, nice stay

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Helpful?
Thank Nova L
Mercure J, Manager at Mercure Jakarta Kota, responded to this review

Dear Nova, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Singapore, Singapore
Reviewed 18 December 2015

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Thank fatvette123
Mercure J, Manager at Mercure Jakarta Kota, responded to this review

Medan, Indonesia
Reviewed 18 December 2015 via mobile

I stayed in Mercure 2 weeks ago. Good location for business and delicious food. when i made reservation until check out, all staff gave great service. Very nice hotel and like dimsum in restaurant. Recomended..

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Helpful?
Thank ulihta_milala
Mercure J, Manager at Mercure Jakarta Kota, responded to this review

Dear Ms. Milala, Thank you very much for such a detailed review you posted on Trip Advisor in regards to your stay with Mercure Jakarta Kota. I am happy to know that you find your stay with us enjoyable and thank you for your positive comments about our service, food and facilities. We keep on improving our service as well...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
Mercure Jakarta Kota is located in Chinatown, close to Jakarta's CBD. 5 minute walk from the GLODOK Electronic mall and BATAVIA. 2 km from the MANGGA DUA shopping centre, 2 km from the Presidential Palace, and also located on the Jakarta Busway, with buses running directly to the CBD (5 km). 243 air-conditioned smoking and non-smoking rooms available. The hotel has 2 restaurants, a lounge bar and 4 meeting rooms for seminars and conferences (500 people). FREE WIFI in all rooms and hotel public areas. ... more   less 

Additional Information about Mercure Jakarta Kota

Address: Jl. Hayam Wuruk No. 123, Glodok, Jakarta 11160, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: €39 - €54 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Jakarta Kota 4*
Number of rooms: 243
Reservation Options:
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Also Known As:
Mercure Jakarta Kota Hotel Jakarta
Hotel Style:
#48 Spa Hotel in Jakarta
#69 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Jakarta Kota staff and other travellers.
3 questions
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Questions? Get answers from Mercure Jakarta Kota staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on 14th Floor are good.”
 of 5 bubbles lalitm547, 7 Dec 2016 | Read review
“Room is very wide, and even the standard room is using bathup. Request 7th floor is non smoking floor and it just renew by the hotel.”
 of 5 bubbles Devi2121, 18 Nov 2016 | Read review
“street view”
 of 5 bubbles Ferry_Kasenda, 14 May 2016 | Read review
“choose the room in high floor with view north and west, so you can see sea and street”
 of 5 bubbles johnlevi17, 7 Dec 2015 | Read review
“The views aren't that great from any side of the hotel anyway, but road-facing rooms would be best avoided for minimal noise disturbance.”
  • On a cloud-covered day
  • Basic but comfortable
 of 5 bubbles ParthaS, 24 Oct 2015 | Read review
5 of 5
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