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Mercure Jakarta Kota

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Traveller (257)
Room & Suite (301)
Dining (80)
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Overview
  • Excellent28%
  • Very good43%
  • Average22%
  • Poor5%
  • Terrible2%
Travellers talk about
“hayam wuruk”(12 reviews)
“holland bakery”(3 reviews)
“chinatown area”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (587)
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Traveller rating
98
135
86
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12
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98
135
86
23
12
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All reviewshayam wurukholland bakerychinatown areaexecutive deluxe roomduck wingsprovided freedim sumfront office managernice hotelnight lifeoutdoor poolnon smokingroom servicelocal foodfitness centerbig roomhotel is located
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11 - 15 of 354 reviews
Reviewed 14 February 2018

Thanks for Michelle, Lintang and front office manager Sutiyono. They presented themselves professionally to make my stay even more enjoyable. The hotel itself is old but it offers different experience than other Mercure hotels. Someday I will return to this hotel.More

Review collected in partnership with Accorhotels.com
Thank alfa_takamatsu
Response from Jamal-Mhd, General Manager at Mercure Jakarta KotaResponded 18 February 2018

Dear Mr. Alfa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I will share your regards to team that helping you during your stay with us. Sincerely, Jamal...More

Reviewed 10 February 2018 via mobile

We returned to stay in Mercure Jakarta-Kota hotel last week for 7 nights. The experience was very welcoming, warm and homely right from the start - from reservation to check out. We really enjoyed the hotel staff's excellent service, personal touches and great hospitality. They...More

2  Thank Leong1420
Response from Jamal-Mhd, General Manager at Mercure Jakarta KotaResponded 18 February 2018

Dear Mr. Leing1420, We are very happy to welcome you back at Mercure Jakarta Kota. I always remember how you told me the story about your stay every year at Mercure Jakarta Kota and you remember all the GM that welcome you. You and your...More

Reviewed 24 January 2018 via mobile

I Had a great stay in Mercure Jakarta Kota. The staff at the front desk meet my expectation. I got the room in high floor, clean, has bath up and surprisingly got an upgraded. Thank to Mr. Darno who handle smoothly during check in. And...More

1  Thank davi d
Response from Jamal-Mhd, General Manager at Mercure Jakarta KotaResponded 27 January 2018

Dear davi d, We are very happy to know that your had great stay with us at Mercure Jakarta Kota. Nothing makes us happy other than your stay experience is great with us. All is team effort to serve our guest with 100% care. Looking...More

Reviewed 23 January 2018

Room looks a bit old but very specious. Shower is hot and powerful. Air con is in good condition. No bad smell. Only problem is less choices in hotel dinning but bunch of small food shops and restaurants at the next corner of the hotel.More

Review collected in partnership with Accorhotels.com
1  Thank tatsuhiroo2018
Response from Jamal-Mhd, General Manager at Mercure Jakarta KotaResponded 27 January 2018

Dear tatsuhiroo2018, Thank you so much for spending your time with us at Mercure Jakarta Kota. We are very happy to know that you enjoyed your stay with us. We look forward to see you again soon at Mercure Jakarta Kota! Mercurely Yours, Jamal Muhamad...More

Reviewed 2 January 2018

Mercure Jakarta Kota (then I call it MJK) is one of my fave place to stay. With their affordable price on room, they could maintain a service of excellence. But, on this visit only, three nights stay booked on November 2017, I found a terrible...More

1  Thank Eiges_Es
Response from Jamal-Mhd, General Manager at Mercure Jakarta KotaResponded 23 January 2018

Dear Pak Agus, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Outdoor pool
Details
Price range
US$39 - US$58 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Spa Hotel in Jakarta
#55 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$39 - US$58 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Spa Hotel in Jakarta
#55 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (257)
Room & Suite (301)
Dining (80)
Pool & Beach (13)
Amenities (41)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Abincomp
4 February 2018|
AnswerShow all 4 answers
Response from nicsg2015 | Reviewed this property |
Sorry for the super late reply. Not recall exactly, but they offer a series of options, which I believe will not let you down.
1
Vote
FarahYussof
15 May 2015|
Answer
Response from sam p | Reviewed this property |
hello farah, yes, i am quite sure you can ask for extra bed. rooms are quite big and i have seen some very good extra beds in the corridor before they install them.
0
Votes
jeannwong
27 October 2014|
AnswerShow all 2 answers
Response from Jamal-Mhd | Property representative |
TV are there flat screen TV's in the room are there English channels Answer: Yes, flat screen TV with International channels including English language Gym are there treadmills, free weights and weight machines Answer: Gym... More
0
Votes
Room Tips
"Choose Deluxe Room from 14 floor up. You may get front city view."
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"Take note of the smoking and non smoking floors. Most smoking floors are on the high floor."
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"good food good service"
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"I always prefer rooms overlooking the city"
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