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Mercure Jakarta Kota

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476 Reviews from our TripAdvisor Community

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Showing 305: English reviews
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Orange County, California
Reviewed yesterday NEW

Having stayed in several hotels in Jakarta, when compared to others in the price range, this hotel does not rise to the top. Everything was adequate, perhaps with the exception of the "fitness center" that contained a total of one treadmill, which did not work properly. For an 18-story hotel, this seems inadequate (I only had to wait a few...

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Helpful?
Thank LakePanorama
Palembang, Indonesia
Reviewed 2 weeks ago

This is my favorite hotel for business in Jakarta.. Good Rooms, Good Pillows, and their team is very nice to customer.. and all of it, it so near from the city and foods around this hotel.. recommended.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 490wijayac
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Pak Wijaya, Thank you so much for your loyalty toward Mercure Jakarta Kota. Nothing can compare your enjoyment stay with us. It is our goal to make your stay comfortable and memorable. We guess, looking forward to welcoming you again at Mercure Jakarta Kota sooner than later. Mercurely Yours, Jamal Muhamad - General Manager

Carrum Downs, Australia
Reviewed 4 weeks ago via mobile

I stayed here for two nights. Room was good value and everything you'd need. Great location. Great service. Very pleasant lobby etc. Didn't have the best experience with their Western food. Eat out or stick to local choices. Checking in and out was a breeze. I'd recommended it to anyone for a short stay.

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Helpful?
Thank dawkinsb
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Dawkinsb, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jamal Muhamad - General Manager

Reviewed 4 weeks ago

Standard Room on 14th floor was very big and kept very clean with fresh towels / sheets daily as well as a welcome fruit platter / biscuits. Room had a kettle with free tea + etc plus safe. On floor 3 there's a decent sized pool and well equipped gym. Can't comment on the breakfast although at 145,000 Idr per...

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Helpful?
Thank Lucas U
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Mr. Lucas, Thank you so much for staying at Mercure Jakarta Kota. We are very glad to know that you like our hotel. We are all here aim for your comfort and have good sleep at night. Hopefully i can welcoming you again at Mercure Jakarta Kota. Sincerely, Jamal Muhamad - General Manager

Reviewed 15 January 2017 via mobile

Many time stay in this hotel Service almost the same are good service, frendly staff. Cozy and warm place Buffee dim sum still favorite to taste every week end. Close to mangga dua and glodok, place to buy anything. Sure i love this hotel

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Helpful?
Thank Agus S
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Pak Agus, Thank you so much for trusting Mercure Jakarta Kota for your stay. We are very glad to know that you enjoy our service and food at this hotel. Nothing is makes us happy beside your happiness to stay with us. Looking forward to see you again near future at Mercure Jakarta Kota. Sincerely, Jamal Muhamad - General...

Medan, Indonesia
Reviewed 14 January 2017 via mobile

I was here for a business trip and this hotel is really recommended. Despite its prime location, it is affordable and the room is clean. I got 5 pillows and 4 bottles of mineral water. The toilet is super clean and neatly arranged. I love the lobby decoration. I surely will stay in this hotel again for my next visit

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Helpful?
Thank SusantoWu
Jamal-Mhd, Manajer Umum at Mercure Jakarta Kota, responded to this review

Dear Mr. Susanto, Thank you so much for staying with us during your business trip. We are very glad to know that you like our hotel. All we are here aim to make your stay comfortable and make sure you get good sleep at night. Thank you again and looking forward to see you again at our hotel. Sincerely, Jamal...

Reviewed 13 January 2017 via mobile

Simply brilliant place to be in Jakarta. Beautiful location convenient services overall very good services. Hotel in main city if you want to book a budget hotel just go for it!!!! Staff is caring and friendly. Food is also tasty as well

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Helpful?
Thank Aviral J
Jamal-Mhd, Manajer Umum at Mercure Jakarta Kota, responded to this review

Dear Mr. Aviral, Thank you so much for staying with at Mercure Jakarta Kota. We are very happy know that you have good stay with us. Thank you for sharing your experience with us. We will share your positive feedback to our staff. Looking forward to see you again at our hotel. Sincerely, Jamal Muhamad - General Manager

Reviewed 12 January 2017 via mobile

My feedback is not based on a single stay, but on more then twenty stays over the last year. The main reason for returning again and again is the staff & management, everybody knows my name and the greetings are warm and sincere. If you want a real Indonesian hospitality experience with European room standards, you will not be disappointed....

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Helpful?
Thank Global_Travel_Joy101
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Global Travel, Thank you so much for staying with us at Mercure Jakarta Kota. Knowing that you like our services and product is makes us happy. We are all here aim to make your stay very comfortable. Thank you again to staying with us. Looking forward to welcoming you again at Mercure Jakarta Kota. Sincerely, Jamal Muhamad - General...

Pickering, Canada
Reviewed 10 January 2017

I've booked 2 rooms for a nice family getaway using my Accor points. We checked in late due to bad traffic in Jakarta, requested 2 rooms to be in the same floor, apparently one of the room wasn't ready. Finally ready after I asked again at 5 pm. As a gold member I am eligible for an upgrade, for some...

Review collected in partnership with Accorhotels.com
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Thank Sujanti K
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Ibu Sujanti, Thank you for spending your family holiday with us in Mercure Jakarta Kota. We are very sorry for the inconvenience caused during your check in time. We have limited room for Twin Deluxe. That day the twin deluxe room in non smoking floor only available one, therefore we cannot upgrade the other room. For our fitness center...

Reviewed 2 January 2017

I stayed at the hotel on December 31st 2016, i knew that the hotel was full. After more than 30 minutes queue and there's no body at the receptionist desk, my sister still queue and i came to her and asked why taking so much time to get the room. She said that she booked for non smoking room, but...

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Helpful?
Thank Novie R
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Ibu Novie, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are very sorry for the unpleasant stay experience at Mercure Jakarata Kota during New Year. We already investigate regarding this matter and take certain action...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Mercure Jakarta Kota is located in Chinatown, close to Jakarta's CBD. 5 minute walk from the GLODOK Electronic mall and BATAVIA. 2 km from the MANGGA DUA shopping centre, 2 km from the Presidential Palace, and also located on the Jakarta Busway, with buses running directly to the CBD (5 km). 243 air-conditioned smoking and non-smoking rooms available. The hotel has 2 restaurants, a lounge bar and 4 meeting rooms for seminars and conferences (500 people). FREE WIFI in all rooms and hotel public areas. ... more   less 

Additional Information about Mercure Jakarta Kota

Address: Jl. Hayam Wuruk No. 123, Glodok, Jakarta 11160, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: €39 - €76 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Jakarta Kota 4*
Number of rooms: 243
Reservation Options:
TripAdvisor is proud to partner with Travelocity, ACCOR and Booking.com so you can book your Mercure Jakarta Kota reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Jakarta Kota Hotel Jakarta
Hotel Style:
#43 Spa Hotel in Jakarta
#62 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Jakarta Kota staff and other travellers.
3 questions
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Questions? Get answers from Mercure Jakarta Kota staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't expect 5 star luxury rooms but for less than £20 per night it is excellent value”
 of 5 bubbles 524lucasu, 24 Jan 2017 | Read review
“Rooms on 14th Floor are good.”
 of 5 bubbles lalitm547, 7 Dec 2016 | Read review
“Room is very wide, and even the standard room is using bathup. Request 7th floor is non smoking floor and it just renew by the hotel.”
 of 5 bubbles Devi2121, 18 Nov 2016 | Read review
“street view”
 of 5 bubbles Ferry_Kasenda, 14 May 2016 | Read review
“choose the room in high floor with view north and west, so you can see sea and street”
 of 5 bubbles johnlevi17, 7 Dec 2015 | Read review
5 of 5