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Keraton at The Plaza, a Luxury Collection Hotel (SPG by Marriott International)

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The first Luxury Collection hotel in Jakarta that provide guests with enchanting experiences from the time of arrival until departure. Keraton at The Plaza, a Luxury Collection Hotel is located in the prime area of Thamrin, the heart of Jakarta business district. The hotel is connected to the most sophisticated shopping complex and encircled by high rise corporate buildings, embassies and governments. Our 138 lavish and spacious guest rooms, Keraton Lounge, infinity pool, 24 hour butler service and the Concierge program will enhance the picturesque of our heritage story telling. The luxury, modern & contemporary design of the entire hotel delivers an intimate & calm ambience and emphasizing on the impeccable service of consistency and personalized recognition towards every guest, Keraton at The Plaza stand out on its distinctive way in the market.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Laundry Service
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Indoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Luxury
Great View
HOTEL CLASS
Hotel links
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Hotel deals
Reviews (671)
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593 results
Traveller rating
436
107
25
12
13
Traveller type
Time of year
LanguageEnglish
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436
107
25
12
13
Show reviews that mention
All reviews butler service plaza indonesia floor to ceiling windows bengawan restaurant bose sound system favorite music connected directly luxurious experience junior suite indoor pool amazing room grand hyatt rain shower late check direct access rooms are huge the executive lounge
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1 - 5 of 593 reviews
Reviewed 3 days ago

Right at The Plaza .. it has the highest of luxury shopping , you could be anywhere in the world, Paris , New York , London , Sydney, Berlin, Dubai ,, nope Jakarta, extraordinary. The staff are polite and the rooms delightful, cost well what...More

Date of stay: October 2018
Thank andrewwACID2000
Reviewed 6 days ago via mobile

The hotel itself was as good as any luxury hotel could be and more. However, security was too tight! To the point where the gojek guy who delivered food for us got into trouble... The guard made him pay for the parking fee and the...More

Date of stay: October 2018
Thank 522nellyk
Response from FaraA117, Dir of Rooms at Keraton at The Plaza, a Luxury Collection Hotel (SPG by Marriott International)Responded 6 days ago

Dear 522nellyk Thank you for sharing your experience at Keraton At The Plaza! Your concern regarding the food delivery has been received, with the a thorough investigation being conducted with the necessary actions taking place. In regards to our security, our Standard Operating Procedures are...More

Reviewed 2 weeks ago via mobile

Nestled at the most prime area in Jakarta. Keraton at The Plaza suit for Business and Family occasion. Integrated with The Plaza Office Building and Plaza Indonesia, one of the most luxurious shopping mall in Jakarta. Here at Keraton at The Plaza every room designed...More

Date of stay: November 2018
Thank dovanjournal
Response from FaraA117, Dir of Rooms at Keraton at The Plaza, a Luxury Collection Hotel (SPG by Marriott International)Responded 2 weeks ago

Dear dovanjournal, Thank you for your kind review and feedback on Trip Advisor. We are in delight to learn that what we offered has exceeded your expectation and we appreciate your highlights regarding our facilities. Once again, we would like to thank you for choosing...More

Reviewed 2 weeks ago via mobile

I used to stay in a different hotel for business trips in Jakarta but decided to try a different spg hotel with a better location. Keraton is unbeatable location-wise, staff are friendly and as a business traveler, I do not spend much time in the...More

Date of stay: November 2018
Thank Sls_53
Response from FaraA117, Dir of Rooms at Keraton at The Plaza, a Luxury Collection Hotel (SPG by Marriott International)Responded 2 weeks ago

Dear Sls_53, Greetings from Keraton At The Plaza, The Luxury Collection Hotel. Thank you for taking the time to share your experience at Keraton At The Plaza to TripAdvisor readers. Thank you for your constructive comments about our property. I am sorry that the experience...More

Reviewed 2 weeks ago via mobile

The hotel is right at the heart of Jakarta and quite convenient to reach anywhere. Shopping mall is just right below the hotel and you can find everything there. The room is spacious and comfortable and one of the best bed I've tried so far....More

Date of stay: November 2018
Thank agoen
Response from FaraA117, Dir. of Rooms at Keraton at The Plaza, a Luxury Collection Hotel (SPG by Marriott International)Responded 2 weeks ago

Dear Agoen, Thank you for sharing your thoughts of your stay at Keraton at The Plaza, a Luxury Collection Hotel Jakarta. I am very happy you enjoyed the room size, facility and friendly staff. On another note, I am sad to see we couldn't meet...More

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Questions & Answers
Ask a question
brix b
26 November 2018|
AnswerShow all 2 answers
Response from FaraA117 | Property representative |
Dear brix b, We do have our Grand deluxe with two queen beds available and for Junior suites, the extra bed will be available at additional IDR 850.000++ per night including breakfast for one person Please let us know... More
0
Votes
Destination622882
15 September 2018|
AnswerShow all 7 answers
Response from GhalebMurad | Reviewed this property |
All the rooms I stayed in do have one and I stayed there 3 times. Not sure if it was because of the upgrade or not.
1
Vote
Smile S
22 June 2017|
AnswerShow all 4 answers
Response from desly_halomoan | Property representative |
Dear Smile S, Thank you for your question. Yes our SPA also available in our guest room. Please feel free to contact us directly should you need further explanation and we will more than happy to assist. Best... More
0
Votes
Room Tips
"Rooms looking to the three open sides, maybe better, away from the Plaza building can see the full expanse..."
andrewwACID2000
3 days ago
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"City view junior suit rooms."
ArunT187
25 Sep 2018
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"Corner suites have better room layout."
Yew-Joo
2 Sep 2018
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"Ask for a higher floor + Corner room for nice views. The upgrade from the basic room to the junior suite is..."
DionysiusC3
27 Aug 2018
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PRICE RANGE
US$174 - US$272 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakartaMenteng
NUMBER OF ROOMS
138
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